CHANDLER, Ariz., Jan. 9, 2024
/PRNewswire/ -- Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today
announced significant enhancements to the Observer Platform
allowing IT teams to further maximize network availability,
productivity and compliance. The enhancements include critical new
capabilities in End-User Experience (EUE) scoring, digital
certificate analysis, application identification, Unified
Communications (UC) support, and Azure traffic visibility through
NSG flow log analysis.
The VIAVI State of the Network study revealed enterprises' top
challenges in managing their networks. With a majority of
enterprise applications hosted in the cloud, fewer than 1% of
organizations say they are satisfied with network visibility.
Problem domain isolation – pinpointing issues across network,
server, application, or client domains – remains one of the
biggest challenges for NetOps teams. End-user experience is the
highest ranking KPI. And nearly half of teams spend between 10 and
20 hours per week troubleshooting UC platforms.
The latest Observer release, v18.17, addresses these challenges
to improve reliability of networks in meeting organizational
objectives. Major new enhancements include:
- EUE Scoring Updates. Observer's patented EUE analysis
now provides deeper insight into each problem domain – network,
server, application or client – clearly showing individual scores
and associated deductions, making it easy to understand what is
contributing the most to performance degradations.
- Traffic Visibility for Azure and AWS. With the
introduction of NSG flow log support, Observer adds insight and
visibility for Azure environments equivalent to the existing
capabilities for AWS using VPC Flow Logs. As Microsoft does not
natively support packet extraction, flow visibility is essential
for troubleshooting issues within complex Azure environments.
- Enhanced Application Recognition. Through added Deep
Packet Inspection (DPI) and Application Identification (AppID)
capabilities, the Observer Platform now recognizes thousands of
specific business and non-business applications natively without
having them embedded or hidden within HTTP or HTTPS.
- UC Call Visualization. Observer is now the only platform
in the industry to transform both packet and flow data into
intuitive, actionable visualizations that follow the journey of
calls through the network infrastructure and identify the location
and root cause(s) of poor UC performance.
- Digital Certificate Analysis. Running servers with
non-compliant or expired certificates is a risk, especially if
affected hosts and services are public facing. Certificate analysis
enables a proactive approach to take timely action, prevent
negative outcomes, and safeguard networks and reputation.
"Applications are now distributed across private data centers,
multiple public clouds, and edge locations, yet many companies fail
to upgrade their network monitoring and management solutions to
keep pace with these highly complex environments," said
Bob Laliberte, Principal Analyst,
Enterprise Strategy Group. "VIAVI has recognized this shift and
responded by providing comprehensive visibility across these
distributed, heterogenous environments. The Observer platform has
evolved to support these new environments and its emphasis on
end-user experience should appeal to enterprise customers looking
to accelerate their transformation, enabling greater operational
efficiency and ensuring positive end-user experiences."
"In partnership with our customers, we have leveled up
performance and threat visibility and developed a powerful set of
capabilities that provide insights where they are needed most,"
said Chris Labac, Vice President and
General Manager, Network Performance and Threat Solutions, VIAVI.
"Our patented End-User Experience Scoring can now be used by
virtually the entire IT team to effectively identify, prioritize,
and remediate business-impacting issues. Our UC visualizations are
now the best in the industry. New DPI and Azure capabilities round
out a release that we're thrilled to deliver. Our focus continues
to be not on delivering more KPIs, but delivering more clarity,
actionable information, and business value."
About VIAVI
VIAVI (NASDAQ: VIAV) is a global provider
of network test, monitoring and assurance solutions for
telecommunications, cloud, enterprises, first responders, military,
aerospace and railway. VIAVI is also a leader in light management
technologies for 3D sensing, anti-counterfeiting, consumer
electronics, industrial, automotive, government and aerospace
applications. Learn more about VIAVI at www.viavisolutions.com.
Follow us on VIAVI Perspectives, LinkedIn and YouTube.
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SOURCE VIAVI Solutions