Columbia Insurance Group Selects Guidewire to Modernize Business Operations
17 Junio 2024 - 7:55AM
Business Wire
Columbia Insurance Group (Columbia), a mutual insurance company
specializing in comprehensive property and casualty insurance for
small and mid-sized businesses, and Guidewire (NYSE: GWRE) announce
a new partnership.
Columbia selected Guidewire InsuranceSuite as their next
technological platform to ensure they are serving customers to the
best of their ability. Soon Guidewire will power Columbia’s core
business, simplify its IT operations and help deliver additional
value to agents, policyholders and employees.
It is an essential move to meet the changing market demands,
according to Columbia Vice President and Chief Information Officer
Lisa Wharton.
“We selected Guidewire because we needed to modernize our
technology platform to meet our long-term business strategy needs,”
she said. “Guidewire is the leading insurance software provider in
the world. It is ahead of others in functionality, focus on
research and development, and support, just to name a few.”
Columbia plans to implement InsuranceSuite on Guidewire Cloud
for all lines of business in each of the states where it operates
individually. Guidewire PartnerConnect Consulting Global Premier
member PwC will aid in the project’s implementation.
According to PwC Global Guidewire Practice Leader Imran Ilyas,
they are pleased to help guide Columbia’s technological
transformation.
“In today's dynamic and ever-changing business environment,
cloud transformation has become an essential requirement rather
than a luxury,” Ilyas said. “We remain dedicated to providing
Columbia with unmatched expertise and support as they embark on
this transformative project.”
Wharton agreed. “Guidewire’s approach to cloud transformation
made it an easy next choice. The automation, real-time processing
and ability to take advantage of emerging technologies will
position us to better compete with bigger insurers.”
Guidewire Chief Sales Officer David Laker said Guidewire is
happy to partner on this newest chapter in Columbia’s journey to
serve customers well. “We are pleased Columbia has chosen Guidewire
to serve as the technology foundation to continue its mission of
building enduring relationships with its customers by providing
exceptional service and value,” he said.
Wharton said this new partnership helps ensure Columbia’s
trusted, superior customer service will continue for generations to
come.
“It is truly a monumental time for Columbia, and Guidewire is a
key part of that plan. It offers a new, innovative approach
enabling smaller insurers to implement emerging technologies in a
more economical and expedient fashion,” she said. “We are confident
in our plan to deliver a state-of-the-art system that will provide
a better experience with less transactional friction, higher
efficiency and improved speed to market.”
Columbia also selected Guidewire Canvas, Guidewire Compare,
Guidewire Explore, Guidewire HazardHub and Guidewire Predict to
embed insights—and the data behind those insights—directly into
policy and claims workflows. Additionally, the company selected
SmartCOMM™ from Smart Communications for customer communications
management. Guidewire is a reseller of Smart Communications, a
Guidewire PartnerConnect Solution member.
About Columbia Insurance Group
Insuring peace of mind since 1889, Columbia Insurance Group
specializes in providing comprehensive property and casualty
insurance protection to small and mid-sized businesses. Thanks to a
dedication to exceptional service, partnership with incredible
independent agents and a commitment to continuous improvement,
today CIG serves policy holders in 14 states with regional offices
in Columbia (headquarters), Atlanta, Austin and Omaha. For more
information, please visit http://www.colinsgrp.com.
About PwC
At PwC, our purpose is to build trust in society and solve
important problems. We’re a network of firms in 152 countries with
over 327,000 people who are committed to delivering quality in
assurance, advisory and tax services. Find out more and tell us
what matters to you by visiting us at www.pwc.com.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate and grow efficiently. We combine digital, core, analytics
and machine learning to deliver our platform as a cloud service.
More than 540 insurers in 40 countries, from new ventures to the
largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with more than 1,600 successful projects, supported
by the largest R&D team and partner ecosystem in the industry.
Our marketplace provides hundreds of applications that accelerate
integration, localization and innovation.
For more information, please visit http://www.guidewire.com/ and
follow us on X (formerly known as Twitter) and LinkedIn.
NOTE: For information about Guidewire’s trademarks, visit
https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20240617029969/en/
Diana Stott Director, Communications Guidewire Software, Inc.
+1.650.781.9955 dstott@guidewire.com
Mary Ellen Lohmann Corporate Communications Specialist Columbia
Insurance Group 573-474-6193, ext. 1028 mlohmann@colinsgrp.com
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