LEXINGTON, Ky., Oct. 1, 2024
/PRNewswire/ -- Valvoline Inc. (NYSE: VVV), the quick, easy,
trusted leader in preventive automotive maintenance, today
announced that Valvoline Great Canadian Oil Change ranks highest
among aftermarket service facilities in J.D. Power's 2024 Canada
Customer Service Index–Long-Term Study.
"Our Great Canadian Oil Change team is honored to be recognized
by the communities we proudly serve," said Lori Flees, Valvoline Inc. President & Chief
Executive Officer. "It's important to us to help make expert
vehicle care easy for everyone. We appreciate that for most people,
their car is a major investment, and we are committed to helping
them get the most life out of it with quick, easy, trusted
service."
The Canada Customer Service Index–Long-Term Study measures
service usage and satisfaction of owners of vehicles from 4-12
years old and analyzes the customer experience of both warranty and
non-warranty services. The survey was conducted from
May-June 2024 and looked at overall
satisfaction based on five key factors (in order of importance):
service quality, vehicle pick-up, service facility, service
initiation and service advisor. Great Canadian Oil Change
scored 834 on a 1,000-point scale based on the responses of 8,750
vehicle owners.
Valvoline Inc. owns and franchises approximately 130 locations
in five provinces in Canada.
Service centers perform stay-in-your-car oil changes in about 15
minutes, plus a wide range of preventive maintenance services
including tire rotations, fluid and battery replacements.
To see all Valvoline Great Canadian Oil Change services and to
find a center near you, please visit gcoc.ca.
About Valvoline Inc.
Valvoline Inc. (NYSE:
VVV) is the quick, easy, trusted leader in automotive preventive
maintenance. Valvoline Inc. is creating shareholder value by
driving the full potential in our core business, accelerating
network growth and innovating to meet the needs of customers and
the evolving car parc. With approximately 2,000 service centers
throughout North America,
Valvoline Inc. and our franchise partners keep customers moving
with our 4.6 out of 5 star* rated service that includes 15-minute
stay-in-your-car oil changes; battery, bulb and wiper replacements;
tire rotations; and other manufacturer recommended maintenance
services. In fiscal year 2023, Valvoline's network delivered
approximately 27 million services to generate $1.4 billion in revenue from $2.8 billion in system-wide store sales, marking
17 years of consecutive system-wide same-store sales growth. At
Valvoline Inc., it all starts with our people, including our more
than 10,000 team members and strong, long-standing franchise
partners. We are proud to be an 11-time winner of the BEST Award
for training excellence and a top-rated franchisor in our category
by Entrepreneur and Franchise Times. To learn more, or to find a
service center near you, visit vioc.com.
* Based on a survey of more than 900,000 Valvoline Instant Oil
Change℠ customers annually
™ Trademark, Valvoline Inc., or its subsidiaries, registered in
various countries
For Further Information
Investor Inquiries
Elizabeth B. Clevinger
+1 (859) 357-3155
IR@valvoline.com
Media Inquiries
Angela Davied
+1 (877) 508-0832
media@valvoline.com
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SOURCE Valvoline Inc.