Blue Cross and Blue Shield of Minnesota Announces Chris Boles as Vice President of Medicare, Melissa Flicek as Chief Information Officer
23 Abril 2024 - 12:00PM
Blue Cross and Blue Shield of Minnesota (Blue Cross) today
announced the addition of two executive hires within its government
markets and operations divisions. Chris Boles has joined the
organization as vice president of Medicare and Individual segments,
while Melissa Flicek will serve as chief information officer.
“Chris Boles and Melissa Flicek both bring impressive experience
and proven results from their respective fields,” said Dana
Erickson, president and CEO of Blue Cross and Blue Shield of
Minnesota. “They are well-positioned to deliver on our
organization’s objectives and strategic priorities and know how to
deliver value for members, clients and business partners. I am very
pleased to welcome such accomplished leaders to Blue Cross and Blue
Shield of Minnesota.”
Chris Boles – Vice President, Medicare and Individual
segments
Chris Boles comes to Blue Cross with more than two decades of
expertise in leading and advising Medicare health plans and
healthcare innovation companies. As leader of Medicare and
Individual products, Boles is responsible for developing strategic
product direction, sales strategy and distribution channel
management for both portfolios. Blue Cross offers individual and
family plan options throughout Minnesota, while the Blue Cross
Medicare portfolio for the state includes Medicare Advantage,
Medicare Supplemental Coverage, Group Retiree Products, Medicare
Prescription Drug Plans and Special Needs Plans. Additionally,
Boles will provide strategic direction and leadership for the Blue
Cross Stars and Risk Centers of Excellence.
Boles has held multiple leadership roles at Elevance Health,
including vice president of Group Retiree Solutions and regional
vice president of Medicare Blue Alliances. In addition to running
his own consulting business, he has worked for United HealthGroup,
PacifiCare Health Systems and Deloitte Consulting.
Boles reports to Monica Engel, senior vice president of
Government Markets and CEO of Blue Plus, the company’s Health
Maintenance Organization (HMO).
Melissa Flicek – Vice President, Chief Information
Officer
Flicek has more than 20 years of experience in leading
technology development and business transformation strategies. As
chief information officer at Blue Cross, she has accountability for
the strategic direction of business technology, cybersecurity, data
and analytics, procurement and vendor management and facilities.
Additionally, Flicek oversees the aligned delivery of technological
services and solutions across multiple teams in order to maximize
the reach and impact of data and insights for individual members,
group customers and network providers.
Flicek joins Blue Cross from United HealthGroup, where she
served as chief technology officer for Optum, overseeing product
and engineering for enterprise initiatives like identity, marketing
technology, mobile, improving the user experience and other digital
businesses. Flicek’s career also includes long-term leadership
roles at Medtronic, where she had global accountability for digital
capabilities, including direct sales tools, digital marketing and
establishing an eCommerce and inventory management platform; and at
Target Corporation, where she served as a director in Technology
Services overseeing cross-channel digital experiences for
target.com, mobile apps, social media collaboration and in-store
digital.
Flicek reports to Carey Smith, senior vice president and chief
operating officer.
About Blue Cross and Blue Shield of
Minnesota
For more than 90 years, Blue Cross and Blue Shield of Minnesota
(bluecrossmn.com) has supported the health, wellbeing and peace of
mind of our members by striving to ensure equitable access to high
quality care at an affordable price. Our more than 2.5 million
members can be found in every Minnesota county, all 50 states and
on four continents. Blue Cross and Blue Shield of Minnesota is an
independent licensee of the Blue Cross and Blue Shield
Association.
FOR MORE
INFORMATION: Mira
LaNasa | 651.662.9245Blue Cross and Blue Shield of
MinnesotaMira.LaNasa@bluecrossmn.com