A highly customizable service offered by experts in
ultra-short-term and large-scale testing projects - the first of
its kind in the South Korean BPO industry
TOKYO, May 8, 2024
/PRNewswire-PRWeb/ -- transcosmos hereby announces that the company
has released SW Testing, a software testing service in South Korea. The service helps businesses
improve and stabilize software quality. In line with ISO/IEC 29119,
internationally-agreed software testing standards, transcosmos will
deliver the service across various industries including the nce,
public sector, gaming, e-commerce, system integration, and
more.
In line with ISO/IEC 29119,
internationally-agreed software testing standards, transcosmos will
deliver the service across various industries including the nce,
public sector, gaming, e-commerce, system integration, and
more.
Most of the software testing services currently available in
South Korea are based on a
contract with a fixed number of testers for a fixed period.
Recognizing the inflexibility of this approach, transcosmos began
offering its SW Testing service with which clients across differing
industries can customize the type and the number of testers as well
as work hours based on their specific needs and requirements - the
first of its kind in the BPO industry in South Korea. The SW Testing ensures a highly
differentiated, flexible and agile service. The customizable
contract service is available even for a limited-term project as
short as two weeks, and is also effective for large-scale usability
testing focusing on customer experience (CX) across all business
units. Moreover, clients can receive test results on a daily
basis.
To address diverse challenges in software testing processes,
there are four types of service menus under the SW Testing,
specifically, 1) on-site QA expert service; 2) remote testing
service; 3) hybrid model service; and 4) on-demand service.
- On-site QA expert service: Two to three seasoned QA experts
perform testing on highly sensitive information and complicated
systems on-site, offering systematic quality assurance
services.
- Remote testing service: CX-specialized tester performs testing
remotely, delivering high ROI.
- Hybrid model service: Combining on-site QA expert service and
remote testing service, effective for various usability testing and
large-scale testing.
- On-demand service: Both on-site and remote services are
available as needed based on a three months or longer contract,
ensuring a flexible service.
As the evolution of the South Korean IT industry continues to
gather pace, businesses must be agile and release as many services
as possible in a short period of time to stay competitive. With
this flexible and agile SW Testing service that meets the needs of
clients, transcosmos will continue to lead the industry.
With around 10,000 people, transcosmos Korea is empowering more
than 350 clients in South Korea
with its business process outsourcing (BPO) services specifically
optimized for each industry. The services include IT solutions
development, e-commerce, digital marketing, field services (FS),
management of lifelong learning institutes and education
consulting, contact center opening and management, direct mail
(postal delivery), omnichannel system development and management
(mobile, e-mail, postal delivery), and more. Offering optimum
services for each individual client across industries and sectors,
transcosmos Korea helps clients optimize costs and boost sales,
productivity and customer satisfaction (CS).
- transcosmos is a trademark or registered trademark of
transcosmos inc. in Japan and
other countries.
- Other company names and product or service names used here are
trademarks or registered trademarks of respective companies.
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have
combined superior "people" with up-to-date "technology" to enhance
the competitive strength of our clients by providing them with
superior and valuable services. transcosmos currently offers
services that support clients' business processes focusing on both
sales expansion and cost optimization through our 182 bases across
35 countries/regions with a focus on Asia, while continuously pursuing Operational
Excellence. Furthermore, following the expansion of e-commerce
market on the global scale, transcosmos provides a comprehensive
One-Stop Global E-Commerce Services to deliver our clients'
excellent products and services to consumers in 46
countries/regions around the globe. transcosmos aims to be the
"Global Digital Transformation Partner" of our clients, supporting
the clients' transformation by leveraging digital technology,
responding to the ever-changing business environment. Visit us here
https://www.trans-cosmos.co.jp/english/
Media Contact
transcosmos inc., transcosmos inc.,
+81-3-6709-2251, pressroom@trans-cosmos.co.jp,
https://www.trans-cosmos.co.jp/english/
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SOURCE transcosmos inc.