Message Broadcast Expands Leadership Team with Key Hires
15 Julio 2024 - 12:00PM
Business Wire
Message Broadcast, a leading provider of customer engagement
software for the electric utility industry, today announced the
appointment of two executives to support its continued growth and
product innovation: Ankit Chadha has joined as Senior Vice
President of Customer Operations and Sid Shaik has joined as
Senior Vice President of Product Management.
Message Broadcast automates communication workflows for the
world’s leading companies, including approximately 50% of the top
25 electric utilities in the U.S. Its software platform enables
utilities to orchestrate, personalize, and deliver customer
communications at scale and across several critical use cases,
including outages, payments, and energy efficiency. These hires
follow the earlier appointments of Scott McClintock as Chief
Revenue Officer and Alex Wiley as Chief Financial Officer,
the announcement of Message Broadcast’s acquisition by OceanSound
Partners and Energy Impact Partners (EIP), and the appointment of
Maulik Datanwala as Chief Executive Officer.
“I am excited to expand our leadership team at such a pivotal
moment in Message Broadcast’s transformation as we align the
business to deliver mission-critical products that modernize
customer experiences in the electric utility industry,” said Maulik
Datanwala. “Both Ankit and Sid have proven track records of
building high-performing teams and driving growth and
professionalization in their respective functions. With their
addition to our leadership team, we are well-positioned to drive
market-defining product innovation and sustain our reputation for
best-in-class customer experience.”
Ankit Chadha, SVP of Customer Operations, leads Message
Broadcast’s customer operations efforts, including professional
services, customer success, and customer support. He has two
decades of customer operations experience in the enterprise
software sector. Most recently, Ankit was the Vice President of
Customer Operations at PowerSchool, a provider of cloud-based
software for K-12 education. Before joining PowerSchool in 2017,
Ankit held senior roles across customer operations and professional
services at Kofax and SumTotal Systems.
Sid Shaik, SVP of Product Management, leads Message
Broadcast’s product organization and oversees product strategy and
portfolio management. He has over 15 years of experience leading
product organizations at several enterprise software companies.
Before joining Message Broadcast, Sid was the Head of Product at
Cloudera, where he held progressive product leadership roles.
Earlier in his career, Sid held product leadership roles at
TuneOps, Yahoo, and Qubole. He began his career as an engineer at
Oracle.
About Message Broadcast
Message Broadcast is a leading provider of customer engagement
software for electric utilities and other highly regulated industry
sectors. With decades of domain expertise, Message Broadcast helps
shape customers' experiences through its omnichannel communication
platform. Our software solutions drive increased customer
satisfaction, operational efficiency, self-service, and conversion
across several communication channels and critical use cases,
including power outages, payments, and energy efficiency. Message
Broadcast is a portfolio company of OceanSound Partners and EIP.
For more information, please visit www.messagebroadcast.com.
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Alex Goss Stanton agoss@stantonprm.com (203) 260-3985