TIDMVMED 
 
 

London, England, October 23, 2012 - Virgin Media Inc. (NASDAQ: VMED; LSE: VMED) announces results for the nine months and quarter ended September 30, 2012.

 

Solid financial performance

 
 
    -- Revenue up 3.1% to GBP3,061m for the nine months 

Revenue up 2.8% to GBP1,028m for the quarter

 
    -- OCF1 up 3.8% to GBP1,211m for the nine months 

OCF up 6.1% to GBP423m for the quarter

Operating income of GBP491m for the nine months; GBP180m for the

quarter

Net income of GBP196m for the nine months; GBP124m for the quarter

 
    -- FCF2 down 6.3% to GBP336m for the nine months; down 11% to 

GBP120m for the quarter

Net cash provided by operating activities of GBP808m for the nine

months; GBP365m for the quarter

 

Multiple sources of high quality revenue growth

 
 
    -- Net cable customer additions of 39,500 in the quarter, up from 6,300 

Churn down from 1.7% to 1.4% in the quarter

 
    -- Cable ARPU up 1.8% to GBP48.73 in the quarter 
 
    -- On-going improvement of customer base mix in the quarter 

TiVo customers increased 205,900 to 1.14m; now 30% of TV base

52,200 increase in the paying TV base3

Superfast broadband customers (30Mb and above) increased 452,900

to 1.8m, now 42% of broadband base

 
    -- Mobile revenue down 3.1% to GBP137m in the quarter 
 
    -- Business division revenue up 9.5% to GBP169m in the quarter 
 

Capital Return programme continued

 
 
    -- GBP113m of stock buybacks executed in Q3; GBP122m remaining buyback 

authority this year

 
    -- Tendering for up to $1.6bn of high coupon unsecured debt to reduce 

interest costs and lengthen debt maturities

 

Neil Berkett, Chief Executive Officer of Virgin Media, said: "This has been a quarter where continued strong demand for superfast broadband and TiVo has led to lower churn and meaningful cable customer growth. Combined with progress in our business division, we have again delivered solid financial progress with continued revenue and OCF growth, translating into strong Free Cash Flow and shareholder returns."

 

Note: The notes preceding the Appendices relating to non-GAAP financial measures and other matters and the Appendices to this earnings release are considered an integral part of the financial and operational information in this release. Financial and statistical information is as at and for the three months ended September 30, 2012, unless otherwise stated. Comparisons of financial and operating statistics are to the third quarter of 2011, unless otherwise stated. Where financial information is given for the nine months ended September 30, 2012, any comparisons are to the nine months ended September 30,2011, unless otherwise stated.

 

Conference call details

 

There will be a conference call today for analysts and investors in London at 1pm UK time / 8am ET, which can be accessed live on the Company's website, www.virginmedia.com/investors. Analysts and investors can also dial in on +1 646 254 3360 in the United States or +44 (0) 20 7784 1036 outside of the US - passcode 7849656# for all participants. The conference call replay will be available approximately two hours after the end of the call until midnight on Tuesday, October 30, 2012. The dial-in replay number for the US is: +1 347 366 9565 and the international dial-in replay number is: +44 (0)20 3427 0598 - passcode: 7849656#.

 

Forward-looking statements

 

This release contains certain forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Please refer below to "Safe Harbour Statement under the U.S. Private Securities Litigation Reform Act of 1995" for a more detailed discussion regarding these forward-looking statements.

 
SUMMARY            3 Months ended                 9 Months ended 
FINANCIAL 
RESULTS 
                   Sept 30, 2012  Sept 30, 2011   Sept 30, 2012  Sept 30, 2011 
                   GBPm             GBPm              GBPm             GBPm 
Revenue 
Cable              704.7          685.0           2,089.2        2,033.3 
Mobile             136.8          141.2           411.6          410.7 
Non-cable          17.6           19.8            55.0           59.8 
Consumer           859.1          846.0           2,555.8        2,503.8 
segment 
- Total 
Business           168.6          154.0           505.0          464.3 
segment 
Total              1,027.7        1,000.0         3,060.8        2,968.1 
Revenue 
OCF                422.7          398.3           1,211.3        1,166.5 
Operating          180.0          128.4           490.5          373.9 
income 
FCF                120.0          135.5           335.5          358.1 
Net cash           364.5          297.0           807.6          854.7 
provided 
by 
operating 
activities 
SELECTED 
CONSUMER 
OPERATIONS 
STATISTICS 
                   Sept 30, 2012  Sept 30, 2011   Sept 30, 2012  Sept 30, 2011 
                   000's          000's           000's          000's 
Consumer           4,851.6        4,790.6         4,851.6        4,790.6 
cable 
customers 
Consumer 
cable 
products 
Broadband          4,209.5        4,072.9         4,209.5        4,072.9 
Television         3,778.4        3,762.0         3,778.4        3,762.0 
Telephone          4,157.7        4,141.0         4,157.7        4,141.0 
                   12,145.6       11,975.9        12,145.6       11,975.9 
Mobile -           1,670.9        1,421.4         1,670.9        1,421.4 
contract 
                   3 Months ended                 9 Months ended 
                   Sept 30, 2012  Sept 30, 2011   Sept 30, 2012  Sept 30, 2011 
                   000's          000's           000's          000's 
Consumer           39.5           6.3             46.0           (9.5     ) 
cable 
customer 
net 
additions 
(disconnections) 
Net 
consumer 
cable 
product 
additions 
(disconnections) 
Broadband          56.9           24.3            106.6          61.8 
Television         10.7           (5.7     )      15.3           (16.8    ) 
Telephone          9.4            (14.0    )      25.1           (20.8    ) 
                   77.0           4.6             147.0          24.2 
Mobile -           29.0           74.8            147.0          210.6 
contract 
Cable ARPU         GBP48.73         GBP47.86          GBP48.17         GBP47.14 
Mobile ARPU        GBP14.72         GBP15.22          GBP14.84         GBP14.73 
 
 

OVERVIEW

 

Sustainable revenue growth

 

Total revenue increased 2.8% in the quarter to GBP1,028m due to growth in both consumer and business segments. Gross margin4 improved by 4.4% to GBP624m. SG&A remained relatively flat at GBP202m, resulting in OCF of GBP423m, up 6.1%. Operating income increased 40% to GBP180m and net income was GBP124m, compared to a net loss of GBP74m in the third quarter last year.

 

Free Cash Flow was down 11% to GBP120m reflecting the incremental capital investment in our broadband speed upgrade programme. Net cash provided by operating activities was up 23% to GBP365m.

 

Continued cable revenue growth

 

Consumer cable revenue increased 2.9% to GBP704.7m, reflecting 1.8% cable ARPU growth and an increase of 1.3% in the size of our customer base.

 

The number of cable customers we serve grew by 39,500 during the quarter compared to 6,300 in Q3-11. Churn fell from 1.7% to 1.4% with gross disconnections down year-on-year for the fourth quarter in a row. These fell by 14% to 203,500.

 

We added a net 30,200 triple-play customers during the quarter with triple-play penetration increasing to 64.7%.

 

Strong superfast broadband and TiVo demand

 

Total broadband net additions in the quarter were 56,900 which is more than double as many as a year ago. We continued to add customers taking superfast speeds (30Mb and above) through new customers joining as well as upgrading existing customers. This superfast customer base increased by 452,900 during the quarter, taking the total to 1.8m or 42% of our broadband base.

 

Demand for even faster speeds remains strong with around 44% of new broadband subscribers taking speeds of 60Mb or higher during the quarter. We now have 837,500 customers on tiers between 50Mb and 120Mb.

 

Our programme to double the broadband speeds of over 4m customers continues with over 40% of our network upgraded for the new faster speeds as of October 22, 2012.

 

At the same time, the appeal of our TiVo service is driving pay TV growth. We added 205,900 more TiVo customers during the quarter to reach a total of 1.14m at the quarter-end, which represents 30% of our TV customer base. This uptake has helped to drive the overall number of paying TV customers, which increased by 52,200 in the quarter.

 

While TiVo demand remained strong, we managed the mix between new and existing customers to optimise returns resulting in lower net additions than in the previous quarter. However, we achieved our highest ever TiVo gross additions from new customers in the third quarter, whilst migrations and cross-sell only accounted for around 48% of TiVo gross additions. This compares to around 60% of TiVo gross additions coming from migrations and cross-sell in the previous four quarters.

 

In the coming weeks, we will be launching the latest enhancement to our Virgin Media TiVo service - Virgin TV Anywhere. This new development will allow our TV customers to stream live channels to their iPhone or iPad, with even more available on their PC, Mac or laptop, including thousands of hours of on demand content. The iPad and online versions will also allow Virgin Media TiVo customers to tap into their TiVo boxes to record shows, manage their recordings and change their series links.

 

We also re-launched our on demand movie pay-per-view service as 'Virgin Movies'. The revitalised movie service offers over 500 of the latest films straight from the cinema as well as a massive catalogue of films available on-demand on TV or via the web with the online service available to everyone, including non-Virgin Media customers as well.

 

Mobile - sustained contract revenue growth

 

Mobile revenue was GBP136.8m, down 3.1% largely due to regulatory changes to mobile termination rates ("MTR") which reduced the amount of inbound mobile revenue we received by approximately GBP7m in the quarter compared to Q3-11. Due to a similar associated reduction in interconnect costs for our mobile and fixed line businesses from these regulatory rates changes, the impact on group OCF was broadly neutral. A decline in prepay service revenue of 22% to GBP34.5m was partially offset by the 5.5% growth in contract service revenue to GBP99.2m.

 

We increased our contract mobile base by 28,900 in the quarter. Contract net additions slowed as we shifted focus in the quarter more towards quality customer growth with the launch of new all inclusive tariffs. We also focused handset investment more towards customer retention and particularly those customers coming out of contract at the end of their initial two-year term. We are planning a similar approach in the fourth quarter.

 

The total contract base increased 18% from a year ago to 1.7m, while our prepay subscriber base reduced by 24,100 compared to a decline of 138,300 in the comparable period last year.

 

At the quarter-end, we had approximately 809,800 cable households with at least one Virgin Mobile contract, which is up 22% year-on-year. These homes had around 1.2m contract mobiles. We also estimate we have a further 205,400 cable households with at least one of our prepay phones, meaning total mobile penetration of the cable base is around 21%, leaving a significant growth opportunity to cross-sell to the remaining 79%.

 

Quad-play penetration, where a household takes all three cable products and at least one mobile phone service, increased to around 15.6% of our residential cable customer base, compared to around 13.7% a year ago. We have approximately 757,000 quad-play customers, which is up 15% year-on-year.

 

Growing Business data

 

Virgin Media Business revenue of GBP168.6m was up 9.5% in the quarter. Revenue for the nine months was GBP505.0m, up 8.8%, which represented 44% of total group revenue growth for the nine months.

 

Continuing our strength in the Public Sector, we have recently been selected as supplier by the Yorkshire & Humberside Partnership Management Board.

 

As a result of our focus on mobile backhaul we have started to benefit from incremental revenue this quarter from an extension to our current MBNL deal for an additional aggregation network and an extra 150 sites on top of the 2,000 sites under the existing contract.

 

Capital Return Programme update

 

In July 2011, we announced a second phase capital return programme of up to GBP850m, which was increased in October 2011 by up to a further GBP250m following the sale of UKTV. The total second phase programme consists of up to GBP875m of share buybacks and up to GBP225m in transactions relating to our debt and convertible debt, which may be effected through open market, privately negotiated, and/or derivative transactions until the end of 2012. Combined with our previous capital return programme, this takes the cumulative total to GBP1.8bn, of which GBP1.25bn is for completed or expected share buybacks from mid-2010 to the end of 2012.

 

In July, we entered into a $175m capped accelerated stock repurchase programme ("ASR") for a sterling cost of GBP113m, under which we have received approximately 5.9m shares thus far. The final number of shares that we will ultimately repurchase under this ASR will be determined on or before October 25, 2012.

 

We have GBP122m remaining for share buybacks authorised by our Board to the end of 2012, which represents approximately 2.5% of our equity market capitalisation as of October 21, 2012. As at September 30, 2012, we had 268.4m shares outstanding.

 

Approximately 24% of our share count at June 30, 2010 is expected to have been repurchased5 by the end of 2012, assuming the full Board authority is used in 2012, based on the share price as of October 21, 2012.

 

On October 10, we announced the commencement of tender offers by our subsidiary Virgin Media Finance PLC (the "Issuer") to purchase any and all of its dollar- and euro-denominated 9.50% Senior Notes due 2016 and up to $500 million aggregate principal amount of its dollar-denominated 8.375% Senior Notes due 2019 and its sterling-denominated 8.875% Senior Notes due 2019.

 

The total premium cost and fees of the tender are expected to be approximately GBP130m, which forms part of our GBP225 million second-phase Capital Return Programme, announced in July 2011, of which GBP175 million remains available to optimise Virgin Media's outstanding debt structure. The purpose of the tender offers is to enable Virgin Media to lower its interest cost and enhance its capital structure by further extending its amortisation schedule. Virgin Media's ongoing share buyback programme is still in place and is unaffected.

 

The terms and conditions of the tender offers are described in the Offer to Purchase dated October 10, 2012 distributed to holders of the Notes. The tender offers are subject to the satisfaction of a financing condition requiring the completion by Virgin Media Inc. or one of its subsidiaries of an offering of debt securities, a loan or other financing transaction, on terms satisfactory to Virgin Media, to raise sufficient funds for the Issuer to pay the total consideration for the Notes. Neither the tender offer for the 2016 Notes nor the tender offer for the 2019 Notes is conditioned upon successful completion of the other offer.

 

We remain on track to achieve our long-term net leverage, Net Debt to OCF6, target of approximately 3.0x by mid-2013, as previously announced.

 

The transactions described above may be implemented by brokers for the company within certain pre-set parameters and purchases may continue during closed periods in accordance with applicable restrictions. The stock so acquired will be held in treasury or cancelled. Also, in connection with certain derivative and accelerated buyback transactions, the associated counterparties may hedge their liabilities through transactions in our common stock.

 

RESULTS FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2012

 

Comparisons of financial and operating statistics are to the third quarter of 2011, unless otherwise stated.

 

TOTAL REVENUE

 

Total revenue was up 2.8% to GBP1,028m, due to growth in both the consumer and business segments.

 

CONSUMER SEGMENT

 

Cable

 

Cable revenue was up 2.9% at GBP704.7m, reflecting growth in both cable ARPU and the customer base.

 

Mobile

 

Mobile revenue was GBP136.8m, down 3.1% largely due to the regulated change in MTRs and the decline in prepay service revenue, partially offset by growth in contract service revenue.

 

Non-cable

 

Non-cable revenue was down GBP2.2m to GBP17.6m mainly due to a reduction in the customer base from 261,300 to 203,900.

 

BUSINESS SEGMENT

 

Business revenue was GBP168.6m, up 9.5%.

 

Retail data revenue was up 12.6% to GBP78.0m, following our strategy of focusing on increasing demand for data products. Wholesale data revenue was up 36% at GBP45.5m due mainly to revenue from new contracts.

 

Retail voice revenue was down 13.3% to GBP32.7m, reflecting the continued structural decline in voice telephony. Wholesale voice revenue was up GBP1.0m to GBP5.0m. Local Area Network Solutions and other revenue was down GBP2.1m to GBP7.4m.

 

The nature of this segment is that significant contracts will cause some unevenness in our revenues as we continue to grow. For example, revenue growth in this quarter was helped by replacing and enhancing a contract with a key customer.

 

OPERATING COSTS AND SELLING, GENERAL AND ADMINISTRATIVE EXPENSES (SG&A)

 

Operating costs (exclusive of depreciation) were GBP403.3m, up 0.4% as lower consumer cost of sales were partially offset by higher business cost of sales and higher network and other operating costs. Gross margin percentage grew from 59.8% to 60.8%.

 

SG&A was relatively flat, increasing by just 0.9% to GBP201.7m.

 

OPERATING INCOME BEFORE DEPRECIATION, AMORTIZATION, GOODWILL AND INTANGIBLE ASSET IMPAIRMENTS AND RESTRUCTURING AND OTHER CHARGES (OCF)

 

OCFwas up 6.1% at GBP422.7m, mainly due to improved revenue and gross margin.

 

OPERATING INCOME

 

Operating income was GBP180.0m, up 40%, mainly due to improved revenue and gross margin and reduced amortization expense.

 

Depreciation expense was up 3.3% at GBP243.5m. The increase in depreciation expense was primarily a result of depreciation in respect of fixed asset additions with a generally shorter useful economic life than existing assets, combined with the acceleration of depreciation on certain assets that will no longer be required as a result of our re-tiering program, partially offset by fixed assets becoming fully depreciated.

 

No amortization expense was incurred, compared to GBP28.1m in the same quarter last year, as all intangible assets subject to amortization became fully amortized in the fourth quarter of 2011.

 

NET INCOME

 

Net income was GBP123.9m compared to a net loss of GBP73.8m in the third quarter last year. The improvement was mainly due to a third quarter gain of GBP44.0m on derivative instruments this year compared to a GBP59.3m loss in the third quarter last year. This gain was principally due to an increase in the value of our conversion hedges, which was driven by an increase in our share price during the quarter.

 

CAPITAL EXPENDITURE

 

Capital expenditure guidance

 

Excluding the incremental GBP110m investment in 2012 on our broadband speed upgrade that we announced in January, Virgin Media's cash capital expenditure (purchase of fixed and intangible assets) will remain within current guidance of 15 to 17% of revenue for 2012 and for future years. In addition, it is expected that the cost of fixed assets acquired under leases will continue to be no greater than 2 to 3% of revenue per annum, in line with recent years. All other strategic growth opportunities will be met within this guidance.

 

Fixed assets

 

Fixed asset additions (accrual basis)7 were up GBP19.8m to GBP203.2m mainly due to GBP23.3m spent on the broadband speed upgrade.

 

The total purchase of fixed and intangible assets was up GBP47.0m at GBP202.7m mainly due to the increase in fixed asset additions (accrual basis) and the timing of cash payments to suppliers, partially offset by increases in assets acquired under capital leases. Total purchase of fixed and intangible assets included GBP31.1m spent on the broadband speed upgrade.

 

Leasing

 

The total amount of fixed assets acquired under capital leases was GBP24.7m, representing 2.4% of revenue in the quarter. We made principal payments on capital leases of GBP21.5m and the capital lease balance increased from GBP241.0m at the end of the second quarter to GBP244.2m at the end of the third quarter.

 

The interest charge on capital leases was GBP3.6m during the quarter.

 

FREE CASH FLOW

 

Free Cash Flow was down 11% to GBP120.0m mainly due to higher purchase of fixed and intangible assets, partially offset by increased OCF and lower net interest expense. Net cash provided by operating activities was up 23% at GBP364.5m mainly due to increased operating income, a reduction in cash interest driven by the timing of payments on our debt, and a favourable change in operating assets and liabilities.

 

DEBT

 

As of September 30, 2012, total debt consisted of GBP750m outstanding under our Senior Credit Facility, GBP1,676m of Senior Notes, GBP2,582m of Senior Secured Notes, GBP541m of Convertible Senior Notes and GBP244m of capital leases and other indebtedness. Cash and cash equivalents were GBP113m. Net debt8 was GBP5,679m at the quarter-end.

 

Interest expense was GBP100.2m, down 6.9% mainly due to a lower level of debt and lower average interest rates.

 

"Safe Harbour" Statement under the Private Securities Litigation Reform Act of 1995

 

Various statements contained in this document constitute "forward-looking statements" as that term is defined under the Private Securities Litigation Reform Act of 1995. Words like "believe," "anticipate," "should," "intend," "plan," "will," "expects," "estimates," "projects," "positioned," "think", "strategy," and similar expressions identify these forward- looking statements, which involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements or industry results to be materially different from those contemplated, projected, forecasted, estimated or budgeted, whether expressed or implied, by these forward-looking statements. These factors, among others, include the following:

 

* We operate in highly competitive markets which may lead to a decrease in our revenue, increased costs, customer churn or a reduction in the rate of customer acquisition;

 

* The sectors in which we compete are subject to rapid and significant changes in technology, and the effect of technological changes on our businesses cannot be predicted;

 

* Our fixed line telephony is in decline and unlikely to improve;

 

* A failure in our network and information systems could significantly disrupt our operations, which could have a material adverse effect on those operations, our business, our results of operations and financial conditions;

 

* Unauthorized access to our network resulting in piracy could result in a loss of revenue;

 

* We rely on third-party suppliers and contractors to provide necessary hardware, software or operational support and are sometimes reliant on them in a way which could economically disadvantage us;

 

* The "Virgin" brand is not under our control and the activities of the Virgin Group and other licensees could have a material adverse effect on the goodwill towards us as a licensee;

 

* Our inability to provide popular programming or to obtain it at a reasonable cost could potentially have a material adverse effect on the number of customers or reduce margins;

 

* Adverse economic developments could reduce customer spending for our TV, broadband and telephony services and could therefore have a material adverse effect on our revenue;

 

* We are subject to currency and interest rate risks;

 

* We are subject to tax in more than one jurisdiction and our structure poses various tax risks;

 

* Virgin Mobile relies on Everything Everywhere's networks to carry its communications traffic;

 

* We do not insure the underground portion of our cable network and various pavement-based electronics associated with our cable networks;

 

* We are subject to significant regulation, and changes in the U.K. and EU laws, regulations or governmental policy affecting the conduct of our business may have a material adverse effect on our ability to set prices, enter new markets or control our costs;

 

* We have substantial indebtedness which may have a material adverse effect on our available cash flow, our ability to obtain additional financing if necessary in the future, our flexibility in reacting to competitive and technological changes and our operations;

 

* We may not be able to fund our debt service obligations in the future; and

 

* The covenants under our debt agreements place certain limitations on our ability to finance future operations and how we manage our business;

 

These and other factors are discussed in more detail under "Risk Factors" and elsewhere in our annual report on Form 10-K for the year ended December 31, 2011, or the 2011 Annual Report, as filed with the U.S. Securities and Exchange Commission, or SEC, on February 21, 2012. We assume no obligation to update our forward-looking statements to reflect actual results, changes in assumptions or changes in factors affecting these statements.

 

Notes

 

Please see Appendix F for a reconciliation of all non-GAAP financial measures to their nearest GAAP equivalents.

 

1 OCF is operating income before depreciation, amortization, goodwill and intangible asset impairments and restructuring and other charges. OCF is a non-GAAP financial measure and the most directly comparable GAAP measure is operating income.

 

2 Free Cash Flow, or FCF, is OCF reduced by purchase of fixed and intangible assets, as reported in our statements of cash flows, and net interest expense, as reported in our statements of operations. FCF is a non-GAAP financial measure and the most directly comparable GAAP measure is net cash provided by operating activities.

 

3 Paying TV base is our total TV customer base less those on packages which include a free TV service provided with a non-TiVo set top box.

 

4 Gross margin is revenue less operating costs. Gross margin percentage is revenue less operating costs, divided by revenue.

 

5 Based on closing share price as of October 21, 2012 and 268.4m shares outstanding at September 30, 2012.

 

6 Net Debt to OCF is Net Debt divided by OCF. It can be calculated on a last twelve months or on a quarterly annualized basis. On a last twelve months basis it is Net Debt divided by OCF for the last twelve months. On a quarterly annualized basis, it is Net Debt divided by OCF for the quarter multiplied by four. Net Debt and Net Debt to OCF are non-GAAP financial measures.

 

7 Fixed asset additions (accrual basis) is the purchase of fixed and intangible assets as measured on an accrual basis, excluding asset retirement obligation related assets. Fixed asset additions (accrual basis) is a non-GAAP financial measure and the most directly comparable GAAP measure is purchase of fixed and intangible assets.

 

8 Net Debt is long term debt inclusive of current portion, less cash and cash equivalents. Net debt is a non-GAAP financial measure and the most directly comparable GAAP measure is long term debt (net of current portion.)

 
Appendices: 
A)    Financial Statements 
      * Condensed Consolidated Statements of Comprehensive Income 
      * Condensed Consolidated Balance Sheets 
      * Condensed Consolidated Statements of Cash Flows 
      * Quarterly Condensed Consolidated Statements of Comprehensive Income 
      * Quarterly Condensed Consolidated Statements of Cash Flows 
B1)   Quarterly Segment Revenue and Contribution, OCF and Operating Income 
B2)   Quarterly Costs and Expenses 
C1)   Cable Operations Statistics 
C2)   Non-Cable Operations Statistics 
C3)   Mobile Operations Statistics 
D)    Free Cash Flow Calculation (FCF) 
E1)   Fixed Asset Additions (Accrual Basis) 
E2)   Capital Lease Activity 
F)    Use of Non-GAAP Financial Measures and Reconciliations to GAAP 
 
 
A)                                         FINANCIAL STATEMENTS 
CONDENSED CONSOLIDATED STATEMENTS 
OF COMPREHENSIVE INCOME 
(in GBP millions, except per 
share data) (unaudited) 
                                                                                                               Three months ended        Nine months ended 
                                                                                                               September 30,             September 30, 
                                                                                                               2012         2011         2012         2011 
Revenue                                                                                                        GBP 1,027.7    GBP 1,000.0    GBP 3,060.8    GBP 2,968.1 
Costs and 
expenses 
                                           Operating costs (exclusive of depreciation shown separately below)  403.3        401.7        1,223.4      1,202.7 
                                           Selling, general and administrative expenses                        201.7        200.0        626.1        598.9 
                                           Restructuring and other charges                                     (0.8      )  6.2          4.1          7.7 
                                           Depreciation                                                        243.5        235.6        716.7        694.6 
                                           Amortization                                                        -            28.1         -            90.3 
                                                                                                               847.7        871.6        2,570.3      2,594.2 
Operating                                                                                                      180.0        128.4        490.5        373.9 
income 
Other income 
(expense) 
                                           Interest expense                                                    (100.2    )  (107.6    )  (304.4    )  (335.3    ) 
                                           Loss on extinguishment of debt                                      -            (18.3     )  (58.6     )  (47.2     ) 
                                           Share of income from equity investments                             -            3.6          -            18.6 
                                           Gain (loss) on disposal of equity investments                       -            (8.0      )  -            (8.0      ) 
                                           Gain (loss) on derivative instruments                               44.0         (59.3     )  67.9         (40.5     ) 
                                           Foreign currency gain (loss)                                        0.3          (13.0     )  (5.5      )  0.8 
                                           Interest income and other, net                                      0.2          0.5          6.5          83.8 
Income (loss) from continuing operations                                                                       124.3        (73.7     )  196.4        46.1 
before income taxes 
                                           Income tax (expense) benefit                                        (0.4      )  (0.1      )  (0.8      )  (17.2     ) 
Income (loss) from continuing                                                                                  123.9        (73.8     )  195.6        28.9 
operations 
Loss on discontinued operations,                                                                               -            -            -            (1.2      ) 
net of tax 
Net income                                                                                                     GBP 123.9      GBP(73.8    )  GBP 195.6      GBP 27.7 
(loss) 
Per share 
amounts 
Income (loss) from continuing 
operations 
                                           Basic earnings per share                                            GBP 0.46       GBP(0.24    )  GBP 0.71       GBP 0.09 
                                           Diluted earnings per share                                          GBP 0.41       GBP(0.24    )  GBP 0.68       GBP 0.09 
Net income 
(loss) 
                                           Basic earnings per share                                            GBP 0.46       GBP(0.24    )  GBP 0.71       GBP 0.09 
                                           Diluted earnings per share                                          GBP 0.41       GBP(0.24    )  GBP 0.68       GBP 0.09 
Dividends per share                                                                                            $0.04        $0.04        $0.12        $0.12 
(in U.S. Dollars) 
Total comprehensive                                                                                            GBP 115.4      GBP(83.8    )  GBP 188.8      GBP(6.3     ) 
income (loss) 
 
 
CONDENSED CONSOLIDATED BALANCE SHEETS 
(in GBP millions, except par value) 
                                             September 30,   December 31, 
                                             2012            2011 
                                             (unaudited) 
Assets 
Current assets 
Cash and cash equivalents                    GBP 113.4         GBP 300.4 
Restricted cash                              1.9             1.9 
Accounts receivable - trade,                 456.8           435.4 
less allowances for doubtful 
accounts  of GBP8.8 (2012) and GBP10.9 (2011) 
Derivative financial instruments             10.5            9.5 
Prepaid expenses and other current assets    97.1            97.0 
Total current assets                         679.7           844.2 
Fixed assets, net                            4,546.5         4,602.7 
Goodwill and other indefinite-lived assets   2,017.5         2,017.5 
Derivative financial instruments             385.4           347.9 
Deferred financing costs, net                64.7            75.7 
of accumulated amortization 
of GBP54.0  (2012) and GBP44.0 (2011) 
Other assets                                 52.2            50.8 
Total assets                                 GBP 7,746.0       GBP 7,938.8 
Liabilities and shareholders' equity 
Current liabilities 
Accounts payable                             GBP 333.7         GBP 304.4 
Accrued expenses and other                   340.5           373.1 
current liabilities 
Derivative financial instruments             7.8             16.7 
VAT and employee taxes payable               86.1            88.4 
Interest payable                             103.2           106.8 
Deferred revenue                             310.1           311.8 
Current portion of long term debt            81.3            76.6 
Total current liabilities                    1,262.7         1,277.8 
Long term debt, net of current portion       5,711.3         5,778.5 
Derivative financial instruments             106.9           53.6 
Deferred revenue and other                   169.1           190.0 
long term liabilities 
Total liabilities                            7,250.0         7,299.9 
Shareholders' equity 
Common stock - $0.01 par value; authorized   1.4             1.6 
1,000.0 (2012 and 2011)  shares; 
issued and outstanding 268.4 (2012) 
and 286.7 (2011) shares 
Additional paid-in capital                   3,618.7         3,866.6 
Accumulated other comprehensive income       23.2            30.0 
Accumulated deficit                          (3,147.3  )     (3,259.3  ) 
Total shareholders' equity                   496.0           638.9 
Total liabilities and shareholders' equity   GBP 7,746.0       GBP 7,938.8 
 
 
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in GBP millions) (unaudited) 
                                                      Nine months ended 
                                                      September 30, 
                                                      2012       2011 
Operating activities: 
Net income                                            GBP 195.6    GBP 27.7 
Loss from discontinued operations                     -          1.2 
Income from continuing operations                     195.6      28.9 
Adjustments to reconcile income from continuing 
operations to net  cash provided 
provided by operating activities: 
Depreciation and amortization                         716.7      784.9 
Non-cash interest                                     29.6       14.1 
Share based compensation                              17.1       17.2 
Loss on extinguishment of debt, net                   10.5       31.7 
of cash prepayment premiums 
Income from equity accounted investments,             -          (0.6     ) 
net of dividends received 
Unrealized gains on derivative instruments,           (77.3   )  29.6 
net of cash settlements 
Unrealized foreign currency (gain) loss               (1.1    )  0.3 
Loss on disposal of equity investments                -          8.0 
Income taxes                                          4.1        21.7 
Other                                                 -          5.3 
Changes in operating assets and liabilities,          (87.6   )  (86.4    ) 
net of effect from  business disposals 
Net cash provided by operating activities             807.6      854.7 
Investing activities: 
Purchase of fixed and intangible assets               (572.4  )  (479.3   ) 
Proceeds from sale of fixed assets                    2.1        1.5 
Principal repayments on loans to equity investments   -          108.2 
Acquisitions, net of cash acquired                    (0.6    )  (14.6    ) 
Disposal of equity investments, net                   (2.5    )  241.0 
Other                                                 -          2.5 
Net cash used in investing activities                 (573.4  )  (140.7   ) 
Financing activities: 
New borrowings, net of financing costs                415.6      977.2 
Repurchase of common stock                            (330.2  )  (447.0   ) 
Proceeds from employee stock option exercises,        (0.6    )  14.4 
net of taxes  reimbursed 
Principal payments on long term debt                  (414.3  )  (1,265.6 ) 
Principal payments on capital leases                  (71.8   )  (62.8    ) 
Proceeds from settlement of cross                     2.3        65.5 
currency interest rate swaps 
Dividends paid                                        (20.7   )  (23.7    ) 
Net cash used in financing activities                 (419.7  )  (742.0   ) 
Cash flow from discontinued operations: 
Net cash used in operating activities                 -          (10.4    ) 
Net cash used in discontinued operations              -          (10.4    ) 
Effect of exchange rate changes                       (1.5    )  (2.8     ) 
on cash and cash equivalents 
(Decrease) increase in cash and cash equivalents      (187.0  )  (41.2    ) 
Cash and cash equivalents, beginning of period        300.4      479.5 
Cash and cash equivalents, end of period              GBP 113.4    GBP 438.3 
Supplemental disclosure of cash flow information 
Cash paid during the period for interest              GBP 268.6    GBP 324.5 
exclusive of amounts  capitalized 
 
 
QUARTERLY CONDENSED CONSOLIDATED STATEMENTS 
OF COMPREHENSIVE  INCOME 
(in GBP millions, except per 
share data) (unaudited) 
                                                                                                                 Three months ended 
                                                                                                                 September 30,   June 30,     March 31,    December 31,   September 30, 
                                                                                                                 2012            2012         2012         2011           2011 
Revenue                                                                                                          GBP 1,027.7       GBP 1,026.9    GBP 1,006.2    GBP 1,023.7      GBP 1,000.0 
Costs and 
expenses 
                                             Operating costs (exclusive of depreciation shown separately below)  403.3           403.2        416.9        402.9          401.7 
                                             Selling, general and administrative expenses                        201.7           211.6        212.8        197.1          200.0 
                                             Restructuring and other charges                                     (0.8      )     (0.5      )  5.4          0.7            6.2 
                                             Depreciation                                                        243.5           233.0        240.2        228.6          235.6 
                                             Amortization                                                        -               -            -            28.1           28.1 
                                             Total costs and expenses                                            847.7           847.3        875.3        857.4          871.6 
Operating                                                                                                        180.0           179.6        130.9        166.3          128.4 
income 
Other income 
(expense) 
                                             Interest expense                                                    (100.2    )     (98.6     )  (105.6    )  (105.5    )    (107.6    ) 
                                             Loss on extinguishment of debt                                      -               -            (58.6     )  -              (18.3     ) 
                                             Share of income from equity investments                             -               -            -            -              3.6 
                                             Gain (loss) on sale of equity investments                           -               -            -            0.8            (8.0      ) 
                                             Gain (loss) on derivative instruments                               44.0            (20.6     )  44.5         (10.2     )    (59.3     ) 
                                             Foreign currency gain (loss)                                        0.3             (1.4      )  (4.4      )  (3.2      )    (13.0     ) 
                                             Interest income and other, net                                      0.2             6.0          0.3          (1.2      )    0.5 
Income (loss) from continuing operations                                                                         124.3           65.0         7.1          47.0           (73.7     ) 
before income taxes 
                                             Income tax (expense) benefit                                        (0.4      )     (0.3      )  (0.1      )  1.2            (0.1      ) 
Income (loss) from continuing                                                                                    123.9           64.7         7.0          48.2           (73.8     ) 
operations 
Discontinued 
operations 
                                             Loss on disposal, net of tax                                        -               -            -            -              - 
Loss on discontinued operations,                                                                                 -               -            -            -              - 
net of tax 
Net income                                                                                                       GBP 123.9         GBP 64.7       GBP 7.0        GBP 48.2         GBP(73.8    ) 
(loss) 
Per share 
amounts 
Income (loss) from continuing 
operations 
                                             Basic earnings per share                                            GBP 0.46          GBP 0.23       GBP 0.02       GBP 0.16         GBP(0.24    ) 
                                             Diluted earnings per share                                          GBP 0.41          GBP 0.22       GBP 0.02       GBP 0.16         GBP(0.24    ) 
Net income 
(loss) 
                                             Basic earnings per share                                            GBP 0.46          GBP 0.23       GBP 0.02       GBP 0.16         GBP(0.24    ) 
                                             Diluted earnings per share                                          GBP 0.41          GBP 0.22       GBP 0.02       GBP 0.16         GBP(0.24    ) 
Average number of shares                                                                                         269.8           276.2        282.3        294.1          310.4 
outstanding 
Total comprehensive                                                                                              GBP 115.4         GBP 61.5       GBP 11.9       GBP 25.7         GBP(83.8    ) 
income (loss) 
 
 
QUARTERLY 
CONDENSED 
CONSOLIDATED 
STATEMENTS 
OF 
CASH 
FLOWS 
(in 
GBP 
millions, 
except 
per 
share 
data) 
(unaudited) 
                 Three months ended, 
                 September 30,   June 30,   March 31,   December 31,   September 30, 
                 2012            2012       2012        2011           2011 
Operating 
activities 
Net              GBP 123.9         GBP 64.7     GBP 7.0       GBP 48.2         GBP(73.8  ) 
income 
(loss) 
Loss             -               -          -           -              - 
on 
discontinued 
operations 
Income           123.9           64.7       7.0         48.2           (73.8   ) 
(loss) 
from 
continuing 
operations 
Adjustments 
to 
reconcile 
net 
income 
(loss) 
from 
continuing 
operations 
to net 
cash 
provided 
by 
operating 
activities: 
Depreciation     243.5           233.0      240.2       256.7          263.7 
and 
amortization 
Non-cash         32.0            (20.3   )  17.9        (3.6    )      19.7 
interest 
Share            3.4             6.1        7.6         5.3            2.9 
based 
compensation 
Loss             -               -          10.5        -              2.8 
on 
extinguishment 
of debt, 
net 
of 
cash 
prepayment 
premiums 
Income           -               -          -           -              0.9 
from 
equity 
accounted 
investments, 
net 
of 
dividends 
received 
Unrealized       (48.4   )       17.6       (46.5   )   (16.8   )      53.4 
losses 
(gains) 
on 
derivative 
instruments, 
net of 
cash 
settlements 
Foreign          (0.4    )       -          (0.7    )   0.6            13.2 
currency 
(gains) 
losses 
(Gain)           -               -          -           (0.8    )      8.0 
loss 
on 
disposal 
of 
equity 
investments 
Income           1.1             1.6        1.4         (2.1    )      1.5 
taxes 
Other            -               -          -           1.7            1.9 
Changes          9.4             (71.7   )  (25.3   )   5.2            2.8 
in 
operating 
assets 
and 
liabilities 
Net cash         364.5           231.0      212.1       294.4          297.0 
provided 
by 
operating 
activities 
Investing 
activities 
Purchase         (202.7  )       (185.6  )  (184.1  )   (177.4  )      (155.7  ) 
of 
fixed and 
intangible 
assets 
Proceeds         0.4             0.8        0.9         0.7            0.3 
from 
the sale 
of fixed 
assets 
Principal        -               -          -           -              88.8 
repayments 
on loans 
to 
equity 
investments 
Acquisitions,    -               -          (0.6    )   -              (0.3    ) 
net 
of 
cash 
acquired 
Disposal         -               -          (2.5    )   2.4            241.0 
of 
equity 
investments, 
net 
Other            -               -          -           0.3            - 
Net cash         (202.3  )       (184.8  )  (186.3  )   (174.0  )      174.1 
(used 
in) 
provided 
by 
investing 
activities 
Financing 
activities 
New              -               99.7       315.9       (0.2    )      49.6 
borrowings, 
net 
of 
financing 
costs 
Repurchase       (112.6  )       (60.3   )  (157.3  )   (188.0  )      (234.2  ) 
of 
common 
stock 
Proceeds         1.5             -          (2.1    )   3.1            8.5 
from 
employee 
stock 
option 
exercises, 
net of 
taxes 
reimbursed 
Principal        (100.1  )       (0.1    )  (314.1  )   (50.1   )      (340.5  ) 
payments 
on long 
term 
debt 
Principal        (21.7   )       (28.8   )  (21.3   )   (16.5   )      (32.0   ) 
payments 
on 
capital 
leases 
Proceeds         -               -          2.3         -              65.5 
from 
settlement 
of cross 
currency 
interest 
rate 
swaps 
Dividends        (6.6    )       (7.1    )  (7.0    )   (7.4    )      (7.9    ) 
paid 
Net cash         (239.5  )       3.4        (183.6  )   (259.1  )      (491.0  ) 
provided 
by (used 
in) 
financing 
activities 
Cash flow 
from 
discontinued 
operations 
Net cash         -               -          -           -              - 
used 
in 
operating 
activities 
Net cash         -               -          -           -              - 
used in 
discontinued 
operations 
Effect of        (0.2    )       0.2        (1.5    )   0.8            - 
exchange 
rate 
changes 
on cash 
and 
cash 
equivalents 
(Decrease)       (77.5   )       49.8       (159.3  )   (137.9  )      (19.9   ) 
increase 
in cash 
and 
cash 
equivalents 
Cash and         190.9           141.1      300.4       438.3          458.2 
cash 
equivalents 
at 
beginning 
of period 
Cash and         GBP 113.4         GBP 190.9    GBP 141.1     GBP 300.4        GBP 438.3 
cash 
equivalents 
at end of 
period 
Supplemental 
disclosure 
of 
cash 
flow 
information 
Cash paid        GBP 67.5          GBP 114.5    GBP 86.6      GBP 110.7        GBP 88.9 
during 
the 
period 
for 
interest 
exclusive 
of 
amounts 
capitalized 
 
 
B1) QUARTERLY SEGMENT REVENUE AND CONTRIBUTION, 
OCF AND  OPERATING INCOME 
(in GBP millions) (unaudited) 
                                                  Three months ended 
                                                  September 30,   June 30,     March 31,    December 31,   September 30, 
                                                  2012            2012         2012         2011           2011 
Revenue 
Consumer segment 
Cable                                             GBP 704.7         GBP 706.1      GBP 678.3      GBP 688.5        GBP 685.0 
Mobile                                            136.8           136.4        138.5        142.2          141.2 
Non-cable                                         17.6            18.4         19.0         19.9           19.8 
Total                                             859.1           860.9        835.8        850.6          846.0 
Business segment 
Business                                          168.6           166.0        170.4        173.1          154.0 
Total revenue                                     GBP 1,027.7       GBP 1,026.9    GBP 1,006.2    GBP 1,023.7      GBP 1,000.0 
Segment contribution 
Consumer segment                                  GBP 521.9         GBP 513.7      GBP 486.7      GBP 518.5        GBP 493.5 
Business segment                                  95.5            91.7         91.2         102.9          90.1 
Total segment contribution                        617.4           605.4        577.9        621.4          583.6 
Other operating and                               (194.7    )     (193.3    )  (201.4    )  (197.7    )    (185.3    ) 
corporate costs 
OCF (1)                                           422.7           412.1        376.5        423.7          398.3 
Depreciation                                      (243.5    )     (233.0    )  (240.2    )  (228.6    )    (235.6    ) 
Amortization                                      -               -            -            (28.1     )    (28.1     ) 
Restructuring and                                 0.8             0.5          (5.4      )  (0.7      )    (6.2      ) 
other charges 
Consolidated operating income                     GBP 180.0         GBP 179.6      GBP 130.9      GBP 166.3        GBP 128.4 
 
 

(1) OCF is a non-GAAP financial measure. See Appendix F for a discussion of the use of OCF as a non-GAAP financial measure and the reconciliation of OCF to GAAP operating income.

 
B2) 
QUARTERLY 
COSTS 
AND 
EXPENSES 
(in 
GBP 
millions) 
(unaudited) 
                 Three months ended 
                 September 30,  June 30,  March 31,  December 31,  September 30, 
                 2012           2012      2012       2011          2011 
Costs and 
expenses 
Operating 
costs 
Consumer         GBP 245.1        GBP 251.4   GBP 255.5    GBP 253.8       GBP 261.4 
cost 
of sales 
Business         56.8           56.7      61.6       54.0          47.2 
cost 
of sales 
Network          101.4          95.1      99.8       95.1          93.1 
and 
other 
operating 
costs (1) 
Total            GBP 403.3        GBP 403.2   GBP 416.9    GBP 402.9       GBP 401.7 
operating 
costs 
Selling, 
general 
and 
administrative 
expenses 
Employee         GBP 110.0        GBP 109.7   GBP 116.0    GBP 115.8       GBP 109.2 
and 
outsourcing 
costs (2) 
Marketing        46.7           54.1      52.6       33.3          46.4 
costs 
(3) 
Facilities       15.4           15.8      14.4       14.0          14.3 
(4) 
Other (5)        29.6           32.0      29.8       34.0          30.1 
Total            GBP 201.7        GBP 211.6   GBP 212.8    GBP 197.1       GBP 200.0 
selling, 
general 
and 
administrative 
expenses 
 
 

(1) Network and other operating costs includes costs associated with the provision of the network and operating platforms including associated employee, outsourcing and facilities costs and certain other operating expenses.

 

(2) Employee and outsourcing costs includes remuneration and benefits, temporary and contract staff, training and stock-based compensation costs together with costs of all major outsourced business activities.

 

(3) Marketing costs includes advertising, brand costs, agency fees, support and research, public relations and internal communications costs.

 

(4) Facilities costs include building costs, service costs, repairs and maintenance and utilities costs.

 

(5) Other costs include billing, collections and bad debt, IT, legal and professional, license, insurance, and other indirect costs.

 
C1) CABLE OPERATIONS STATISTICS (excl 
Non-cable and Mobile  Operations) 
(data in 000's except percentages, 
products/Customer and ARPU) 
                                        Three months ended 
                                        September 30,   June 30,    March 31,   December 31,   September 30, 
                                        2012            2012        2012        2011           2011 
Customers 
Opening Customers                       4,812.1         4,826.8     4,805.6     4,790.6        4,784.3 
Gross adds                              243.0           181.7       189.3       203.1          243.7 
Gross disconnects                       (203.5   )      (196.4   )  (168.1   )  (188.1   )     (237.4   ) 
Net customer adds (disconnects)         39.5            (14.7    )  21.2        15.0           6.3 
Closing Customers                       4,851.6         4,812.1     4,826.8     4,805.6        4,790.6 
Monthly Cable customer churn %          1.4      %      1.4      %  1.2      %  1.3      %     1.7      % 
Products 
Opening products                        12,068.6        12,071.5    11,998.7    11,975.9       11,971.3 
Net product adds (disconnects)          77.0            (2.9     )  72.8        22.8           4.6 
Closing products                        12,145.6        12,068.6    12,071.5    11,998.7       11,975.9 
Net product adds (disconnects) 
Telephone                               9.4             0.7         14.9        (8.3     )     (14.0    ) 
Television                              10.7            (7.6     )  12.2        1.1            (5.7     ) 
Broadband                               56.9            4.0         45.7        30.0           24.3 
Total Net product adds                  77.0            (2.9     )  72.8        22.8           4.6 
(disconnects) 
Products 
Telephone                               4,157.7         4,148.3     4,147.6     4,132.7        4,141.0 
Television                              3,778.4         3,767.7     3,775.3     3,763.1        3,762.0 
Broadband                               4,209.5         4,152.6     4,148.6     4,102.9        4,072.9 
Total products                          12,145.6        12,068.6    12,071.5    11,998.7       11,975.9 
Products / Customer                     2.50            2.51        2.50        2.50           2.50 
Bundled Customers 
Dual products                           1,019.1         1,042.0     1,062.0     1,069.8        1,069.7 
Triple products                         3,137.5         3,107.3     3,091.3     3,061.6        3,057.8 
Percentage of dual                      85.7     %      86.2     %  86.0     %  86.0     %     86.2     % 
or triple products 
Percentage of triple products           64.7     %      64.6     %  64.0     %  63.7     %     63.8     % 
Cable ARPU (1)                          GBP 48.73         GBP 48.82     GBP 46.95     GBP 47.85        GBP 47.86 
ARPU calculation: 
Consumer cable revenue                  GBP 704.7         GBP 706.1     GBP 678.3     GBP 688.5        GBP 685.0 
(millions) 
Average customers                       4,820.6         4,821.1     4,816.6     4,796.9        4,771.5 
 
 

(1) Cable monthly ARPU is calculated on a quarterly basis by dividing total revenue generated from the provision of telephone, television and internet services to customers who are directly connected to our network in that period together with revenue generated from our customers using our virginmedia.com website, exclusive of VAT, by the average number of customers directly connected to our network in that period divided by three. The average number of customers is calculated by adding the number of customers at the start of the quarter and at the end of each month of the quarter and dividing by four.

 
C2) 
NON-CABLE 
OPERATIONS 
STATISTICS 
(data in 
000's) 
                Three months ended 
                September 30,   June 30,   March 31,   December 31,   September 30, 
                2012            2012       2012        2011           2011 
Customers 
Opening         218.6           233.0      248.2       261.3          266.4 
Customers 
Net             (14.7 )         (14.4 )    (15.2 )     (13.1 )        (5.1  ) 
customer 
(disconnects) 
adds 
Closing         203.9           218.6      233.0       248.2          261.3 
Customers 
Products 
Opening 
products 
Telephone       146.7           155.3      163.3       169.7          169.0 
Broadband       218.6           233.0      248.2       260.7          265.9 
                365.3           388.3      411.5       430.4          434.9 
Net 
product 
adds 
(disconnects) 
Telephone       (10.2 )         (8.6  )    (8.0  )     (6.4  )        0.7 
Broadband       (14.7 )         (14.4 )    (15.2 )     (12.5 )        (5.2  ) 
                (24.9 )         (23.0 )    (23.2 )     (18.9 )        (4.5  ) 
Closing 
products 
Telephone       136.5           146.7      155.3       163.3          169.7 
Broadband       203.9           218.6      233.0       248.2          260.7 
                340.4           365.3      388.3       411.5          430.4 
 
 
C3) 
MOBILE 
OPERATIONS 
STATISTICS 
(data 
in 
000's 
except 
ARPU) 
               Three months ended 
               September 30,   June 30,   March 31,   December 31,   September 30, 
               2012            2012       2012        2011           2011 
Contract 
Customers 
(1)(2) 
Opening        1,641.9         1,588.0    1,523.9     1,421.4        1,346.6 
Contract 
Customers 
Net            29.0            53.9       64.1        102.5          74.8 
contract 
customer 
adds 
Closing        1,670.9         1,641.9    1,588.0     1,523.9        1,421.4 
Contract 
Customers 
(1) 
Prepay 
Customers 
(2) 
Opening        1,384.8         1,420.0    1,513.4     1,566.9        1,705.2 
Prepay 
Customers 
Net            (24.1   )       (35.2   )  (93.4   )   (53.5   )      (138.3  ) 
prepay 
customer 
disconnects 
Closing        1,360.7         1,384.8    1,420.0     1,513.4        1,566.9 
Prepay 
Customers 
Total          3,031.6         3,026.7    3,008.0     3,037.3        2,988.3 
Closing 
Customers 
(2) 
Mobile 
Revenue 
Contract       GBP 99.3          GBP 99.6     GBP 98.7      GBP 97.6         GBP 94.0 
service 
revenue 
(millions) 
(3) 
Prepay         34.5            34.9       36.4        41.4           44.1 
service 
revenue 
(millions) 
(3) 
Equipment      3.0             1.9        3.4         3.2            3.1 
revenue 
(millions) 
               GBP 136.8         GBP 136.4    GBP 138.5     GBP 142.2        GBP 141.2 
Mobile         GBP 14.72         GBP 14.86    GBP 14.96     GBP 15.46        GBP 15.22 
ARPU 
(4) 
ARPU 
calculation: 
Service        GBP 133.8         GBP 134.5    GBP 135.1     GBP 138.9        GBP 138.1 
revenue 
(millions) 
Average        3,030.8         3,017.1    3,009.7     2,995.5        3,022.9 
customers 
 
 

(1) Contract customers represents the number of contracts relating to either a mobile service or a mobile broadband contract.

 

(2) Mobile customer information is for active customers. Prepay customers are defined as active customers if they have made an outbound call or text in the preceding 30 days. Contract customers are defined as active customers if they have entered into a contract with Virgin Mobile for a minimum 30-day period and have not been disconnected.

 

(3) Amounts previously reported for contract service revenue have been reduced by GBP1.2m for the three months ended March 31, 2012 and by GBP2.1m for the three months ended June 30, 2012, to reflect credits applied to contract customer accounts that had been reported against prepay service revenue. A corresponding increase has been included in prepay service revenue for each of these periods.

 

(4) Mobile ARPU is calculated on a quarterly basis by dividing service revenue (contract and prepay) for the period by the average number of active customers (contract and prepay) for the period, divided by three. The average number of customers is calculated by adding the number of customers at the start of the quarter and at the end of each month of the quarter and dividing by four.

 

D)FREE CASH FLOW CALCULATION

 

(in GBP millions) (unaudited)

 

FCF is defined as OCF reduced by purchase of fixed and intangible assets, as reported in our statements of cash flows, and net interest expense, as reported in our statements of operations. See Appendix F for a discussion of the use of FCF as a non-GAAP financial measure and the reconciliation of FCF to GAAP net cash provided by operating activities.

 
                Three months ended 
                September 30,   June 30,   March 31,   December 31,   September 30, 
                2012            2012       2012        2011           2011 
                                           .           . 
Operating       GBP 422.7         GBP 412.1    GBP 376.5     GBP 423.7        GBP 398.3 
income 
before 
depreciation, 
amortization, 
goodwill 
and 
intangible 
asset 
impairments 
and 
restructuring 
and 
other 
charges 
(OCF) 
Purchase        (202.7  )       (185.6  )  (184.1  )   (177.4  )      (155.7  ) 
of 
fixed 
and 
intangible 
assets 
Interest        (100.0  )       (98.1   )  (105.3  )   (106.7  )      (107.1  ) 
expense 
(net) 
(1) 
Free            GBP 120.0         GBP 128.4    GBP 87.1      GBP 139.6        GBP 135.5 
Cash 
Flow 
(FCF) 
 
 

(1) For the three months ended June 30, 2012, interest expense (net) is shown exclusive of the reversal of a contingent liability of GBP5.5m which expired during the quarter and is included in interest income and other, net, in the condensed consolidated statements of comprehensive income.

 

E1)FIXED ASSET ADDITIONS (ACCRUAL BASIS)

 

(in GBP millions) (unaudited)

 

Virgin Media is not a member of NCTA (National Cable Telecommunications Association) and is providing this information solely for comparative purposes. See Appendix F for a discussion of the use of Fixed Asset Additions (Accrual Basis) as a non-GAAP financial measure and the reconciliation of Fixed Asset Additions (Accrual Basis) to GAAP purchase of fixed and intangible assets.

 
                  Three months ended 
                  September 30,   June 30,   March 31,   December 31,   September 30, 
                  2012            2012       2012        2011           2011 
NCTA Fixed 
Asset 
Additions 
Customer          GBP 84.3          GBP 88.9     GBP 96.2      GBP 108.3        GBP 50.8 
premises 
equipment 
(CPE) 
Scaleable         51.5            76.2       62.9        56.6           60.0 
infrastructure 
Commercial        38.5            36.9       41.7        32.9           40.7 
Line              1.2             2.5        2.5         3.7            4.7 
extensions 
Upgrade/rebuild   8.6             9.7        7.3         7.9            6.3 
Support           18.0            23.0       21.5        17.0           20.0 
capital 
Total NCTA        202.1           237.2      232.1       226.4          182.5 
Fixed 
Asset 
Additions 
Non NCTA          1.1             1.2        1.0         0.6            0.9 
Fixed 
Asset 
Additions 
Total             203.2           238.4      233.1       227.0          183.4 
Fixed 
Asset 
Additions 
(Accrual 
Basis) 
Fixed             (24.7   )       (30.1   )  (23.5   )   (61.2   )      (0.7    ) 
assets 
acquired 
under 
capital 
leases 
(1) 
Changes 
in 
liabilities 
related 
to: 
Fixed             24.2            (22.7   )  (25.5   )   11.6           (27.0   ) 
Asset 
Additions 
(Accrual 
Basis) 
Total             GBP 202.7         GBP 185.6    GBP 184.1     GBP 177.4        GBP 155.7 
Purchase 
of Fixed 
and 
Intangible 
Assets 
Comprising: 
Purchase          202.7           185.6      184.1       177.4          155.7 
of Fixed 
Assets 
Purchase          -               -          -           -              - 
of 
Intangible 
Assets 
                  GBP 202.7         GBP 185.6    GBP 184.1     GBP 177.4        GBP 155.7 
 
 

(1) CPE and Fixed assets acquired under capital leases for the three months ended December 31, 2011 includes GBP55.5 million in relation to TiVo set-top boxes installed prior to the fourth quarter that were converted from operating leases to capital leases. See Appendix E2) Capital Lease Activity.

 
E2)CAPITAL 
LEASE 
ACTIVITY 
(in 
GBP 
millions) 
(unaudited) 
              Three months ended 
              September 30,   June 30,   March 31,   December 31,   September 30, 
              2012            2012       2012        2011           2011 
Opening       GBP 241.0         GBP 260.2    GBP 258.0     GBP 213.3        GBP 244.6 
capital 
lease 
liability 
Additions     24.7            30.1       23.5        5.7            0.7 
TiVo          -               -          -           55.5           - 
operating 
lease 
conversion 
Principal     (21.5   )       (28.8   )  (21.3   )   (16.5   )      (32.0   ) 
payments 
on 
capital 
leases 
Lease         -               (20.5   )  -           -              - 
termination 
(1) 
Closing       GBP 244.2         GBP 241.0    GBP 260.2     GBP 258.0        GBP 213.3 
capital 
lease 
liability 
Interest      GBP 3.6           GBP 4.5      GBP 4.4       GBP 4.0          GBP 3.9 
expense 
on 
capital 
leases 
 
 

(1) During the three months ended June 30, 2012, we terminated certain capital leases for assets we longer need, resulting in a non-cash reduction of our capital lease liability and derecognition of the related assets.

 

F)USE OF NON-GAAP FINANCIAL MEASURES AND RECONCILIATIONS TO GAAP

 

Virgin Media uses certain financial measures with a view to providing investors with a better understanding of the operating results and underlying trends to measure past and future performance and liquidity. These measures which are not calculated and presented in accordance with U.S. generally accepted accounting principles ("GAAP") are defined as follows:

 
 
    -- OCF is operating income before depreciation, amortization, 

goodwill and intangible asset impairments and restructuring and other

charges.

 
 
    -- Free Cash Flow (FCF) is OCF reduced by purchase of fixed and 

intangible assets, as reported in our statements of cash flows, and

net interest expense, as reported in our statements of operations. Our

definition of FCF excludes the impact of working capital fluctuations

and restructuring costs.

 
    -- Fixed Asset Additions (Accrual Basis) is the purchase of fixed 

and intangible assets as measured on an accrual basis, excluding asset

retirement obligation related assets.

 
    -- Net debt is long term debt inclusive of current portion, less 

cash and cash equivalents.

 

We also use non-GAAP measures in the calculation of certain ratios, such as Net debt/annualized OCF and Net debt/last twelve months OCF on both an as reported and unhedged basis. Net debt/annualized OCFis net debt divided by the last quarter of OCF multiplied by four. Net debt/last twelve months OCF is net debt divided by the last twelve months of OCF.

 

Our management considers OCF is an important indicator of our operational strength and performance during the relevant periods. This measure excludes the impact of costs and expenses that do not directly affect our cash flows. Other charges, including restructuring charges, are also excluded from this measure as management believes they are not characteristic of our underlying business operations. Our management considers FCF as a helpful measure in assessing our liquidity and prospects for the future. We believe FCF is useful to investors as a basis for comparing our performance and coverage ratios and is an additional way of viewing aspects of our operations that provide a more complete understanding of factors and trends affecting our business. Our management considers Fixed Asset Additions (Accrual Basis) an important component in evaluating our liquidity and financial condition since purchases of fixed assets are a necessary component of ongoing operations. Our management considers net debt is a measure that is helpful for understanding our debt funding obligations and that net debt/annualized OCF and net debt/last twelve months OCF are helpful in understanding and analyzing our level of indebtedness in relation to our capital structure and earnings capabilities.

 

Some of the significant limitations associated with the use of OCF as compared to operating income are that OCF does not consider the amount of required reinvestment in depreciable fixed assets and ignores the impact on our results of operations of items that management believes are not characteristic of our underlying business operations. FCF should not be understood to represent our ability to fund discretionary amounts, as we have various contractual obligations which are not deducted to arrive at FCF. We compensate for this limitation by separately measuring and forecasting working capital. The significant limitations associated with the use of Fixed Asset Additions (Accrual Basis) as compared to purchase of fixed and intangible assets is that Fixed Asset Additions (Accrual Basis) excludes timing differences from payments of liabilities, including finance leases, related to purchase of fixed and intangible assets. We exclude these amounts from Fixed Asset Additions (Accrual Basis) because timing differences from payments of liabilities, including the use of finance leases, are more related to the cash management treasury function than to our management of fixed asset purchases for long term operational performance and liquidity. The significant limitation associated with the use of net debt as compared to long term debt, net of current portion, is that net debt includes the current portion of long term debt. This measure also assumes that all of the cash and cash equivalents are available to service debt.

 

OCF is most directly comparable to the GAAP financial measure operating income. FCF is most directly comparable to the GAAP financial measure net cash provided by operating activities. Fixed Asset Additions (Accrual Basis) is most directly comparable to the GAAP financial measure purchase of fixed and intangible assets, as reported in our statements of cash flows. Since these measures are not calculated in accordance with GAAP, they should not be considered as substitutes for operating income, net cash provided by operating activities and purchase of fixed and intangible assets, respectively. Net debt is most directly comparable to the GAAP financial measure long term debt (net of current portion). Because non-GAAP financial measures are not standardized, it may not be possible to compare our OCF, FCF, Fixed Asset Additions (Accrual Basis) or Net debt with other companies' non-GAAP financial measures that have the same or similar names.

 

The presentation of this supplemental information is not meant to be considered in isolation or as a substitute for other measures of financial performance reported in accordance with GAAP. These non-GAAP financial measures reflect an additional way of viewing aspects of our operations that, when viewed with our GAAP results and the accompanying reconciliations to corresponding GAAP financial measures, provide a more complete understanding of factors and trends affecting our business. We encourage investors to review our financial statements and publicly-filed reports in their entirety and to not rely on any single financial measure.

 

The following tables present the reconciliations of OCF, FCF and Fixed Asset Additions (Accrual Basis) and Net debt to their nearest measure of financial performance in accordance with GAAP, and the calculations of Net debt/Annualized OCF and Net debt/Last Twelve Months OCF.

 
Reconciliations 
of 
operating 
income 
before 
depreciation, 
amortization, 
goodwill 
and 
intangible 
asset 
impairments 
and 
restructuring 
and other 
charges 
(OCF) 
to GAAP 
operating 
income 
(in 
GBP 
millions) 
(unaudited) 
                  Last twelve months ended   Three months ended 
                  September 30,              September 30,   June 30,   March 31,   December 31, 
                  2012                       2012            2012       2012        2011 
Operating         GBP 1,635.0                  GBP 422.7         GBP 412.1    GBP 376.5     GBP 423.7 
income 
before 
depreciation, 
amortization, 
goodwill 
and 
intangible 
asset 
impairments 
and 
restructuring 
and other 
charges 
(OCF) 
Reconciling 
items 
Depreciation      (973.4    )                (243.5  )       (233.0  )  (240.2  )   (256.7  ) 
and 
amortization 
Restructuring     (4.8      )                0.8             0.5        (5.4    )   (0.7    ) 
and 
other 
charges 
Operating         GBP 656.8                    GBP 180.0         GBP 179.6    GBP 130.9     GBP 166.3 
income 
                  Last twelve months ended   Three months ended 
                  September 30,              September 30,   June 30,   March 31,   December 31, 
                  2011                       2011            2011       2011        2010 
Operating         GBP 1,570.1                  GBP 398.3         GBP 392.1    GBP 376.1     GBP 403.6 
income 
before 
depreciation, 
amortization, 
goodwill 
and 
intangible 
asset 
impairments 
and 
restructuring 
and other 
charges 
(OCF) 
Reconciling 
items 
Depreciation      (1,075.9  )                (263.7  )       (258.3  )  (262.9  )   (291.0  ) 
and 
amortization 
Restructuring     (49.3     )                (6.2    )       1.1        (2.6    )   (41.6   ) 
and 
other 
charges 
Operating         GBP 444.9                    GBP 128.4         GBP 134.9    GBP 110.6     GBP 71.0 
income 
 
 
Reconciliations of Free Cash Flow (FCF) to GAAP 
net cash  provided by operating activities 
(in GBP millions) (unaudited) 
                                                  Three months ended 
                                                  September 30,   June 30,   March 31,   December 31,   September 30, 
                                                  2012            2012       2012        2011           2011 
Free Cash Flow (FCF)                              GBP 120.0         GBP 128.4    GBP 87.1      GBP 139.6        GBP 135.5 
Reconciling items (see Note below): 
Purchase of fixed and                             202.7           185.6      184.1       177.4          155.7 
intangible assets 
Changes in operating assets                       9.4             (71.7   )  (25.3   )   5.2            2.8 
and liabilities 
Non-cash compensation                             3.4             6.1        7.6         5.3            2.9 
Non-cash interest                                 32.0            (20.3   )  17.9        (3.6    )      19.7 
Share of net income of affiliates                 -               -          -           -              4.5 
Realized foreign exchange                         (0.1    )       (1.4    )  (5.1    )   (2.6    )      0.2 
(losses) gains 
Realized losses on derivatives                    (4.4    )       (3.0    )  (2.0    )   (27.0   )      (5.9    ) 
Restructuring and other charges                   0.8             0.5        (5.4    )   (0.7    )      (6.2    ) 
Income taxes                                      0.7             1.3        1.3         (0.9    )      1.4 
Debt redemption premium cost                      -               -          (48.1   )   -              (15.5   ) 
Other (1)                                         -               5.5        -           1.7            1.9 
Net cash provided by                              GBP 364.5         GBP 231.0    GBP 212.1     GBP 294.4        GBP 297.0 
operating activities 
 
 

(1) For the three months ended June 30, 2012, the reversal of a contingent liability of GBP5.5m is included in other, which is included within Interest income and other, net, in the condensed consolidated statement of comprehensive income.

 
Reconciliation 
of Fixed 
Asset 
Additions 
(Accrual 
Basis) 
to GAAP 
purchase 
of fixed 
and 
intangible 
assets 
(in 
GBP 
millions) 
(unaudited) 
                 Three months ended 
                 September 30,   June 30,   March 31,   December 31,   September 30, 
                 2012            2012       2012        2011           2011 
Fixed            GBP 203.2         GBP 238.4    GBP 233.1     GBP 227.0        GBP 183.4 
Asset 
Additions 
(Accrual 
Basis) 
Fixed            (24.7   )       (30.1   )  (23.5   )   (61.2   )      (0.7    ) 
assets 
acquired 
under 
capital 
leases 
Changes          24.2            (22.7   )  (25.5   )   11.6           (27.0   ) 
in 
liabilities 
related 
to fixed 
asset 
additions 
Total 
Purchase 
of Fixed 
and 
Intangible       GBP 202.7         GBP 185.6    GBP 184.1     GBP 177.4        GBP 155.7 
Assets 
Comprising: 
Purchase         202.7           185.6      184.1       177.4          155.7 
of fixed 
assets 
Purchase         -               -          -           -              - 
of 
intangible 
assets 
                 GBP 202.7         GBP 185.6    GBP 184.1     GBP 177.4        GBP 155.7 
 
 
Reconciliation of gross debt (including current portion) to net  debt, and calculations of net debt (as reported and hedged) to  annualized and last twelve months OCF 
(in GBP millions, except net debt / annualized OCF, and net debt /  last twelve months OCF) (unaudited) 
                                                As reported          At hedged rate           As reported          At hedged rate 
                                                September 30, 2012   September 30, 2012 (1)   September 30, 2011   September 30, 2011 (1) 
Bank Debt 
Sterling denominated                            GBP 750.0              GBP 750.0                  GBP 750.0              GBP 750.0 
Sterling denominated -                          0.0                  0.0                      50.0                 50.0 
revolving facility (utilised portion) 
Senior Notes 
$850 / $1,350m senior notes due 2016 (2)        515.6                526.7                    845.3                835.9 
EUR180m senior notes due 2016 (3)                 139.2                158.6                    150.6                158.6 
$600m senior notes due 2019 (4)                 366.3                362.9                    379.1                387.9 
GBP350m senior notes due 2019 (5)                 345.5                350.0                    345.1                350.0 
$500m senior notes due 2022 (6)                 309.3                313.6                    -                    - 
GBP875m senior secured notes due 2018 (7)         865.5                875.0                    864.1                875.0 
$1,000m senior secured notes due 2018 (8)       611.9                615.6                    632.8                615.7 
$500m senior secured notes due 2021 (9)         353.0                308.9                    347.6                308.9 
GBP650m senior secured notes due 2021 (10)        751.2                650.0                    705.6                650.0 
Convertible Notes 
$1,000 convertible senior notes due 2016 (11)   540.8                540.8                    545.5                545.5 
Capital Leases / Other                          244.3                244.3                    213.7                213.7 
Gross debt (including current portion) (12)     5,792.6              5,696.4                  5,829.4              5,741.2 
Cash and cash equivalents                       (113.4    )          (113.4    )              (438.3    )          (438.3    ) 
Net debt                                        GBP 5,679.2            GBP 5,583.0                GBP 5,391.1            GBP 5,302.9 
Annualized OCF (quarterly OCF x4) (13)          GBP 1,690.8            GBP 1,690.8                GBP 1,593.2            GBP 1,593.2 
Net debt / annualized OCF                       3.4                  3.3                      3.4                  3.3 
Last twelve months OCF (13)                     GBP 1,635.0            GBP 1,635.0                GBP 1,570.1            GBP 1,570.1 
Net debt / last twelve months OCF               3.5                  3.4                      3.4                  3.4 
 
 

(1) Certain of the derivatives described below do not qualify in hedge accounting relationships under US GAAP. The hedged rate is defined as the amount in GBP we would repay at maturity relating to debt obligations, net of any payments or receipts on related derivative instruments.

 

(2) Face value of $850m and $1,350m hedged at $1.6137 and $1.6149 to August 2016, at September 30, 2012 and September 30, 2011, respectively. $500m were repurchased on March 28, 2012.

 

(3) Face value of EUR180m hedged to August 2016 at EUR1.1351.

 

(4) Face value of $600m hedged at $1.6535 and $1.5468 to October 2019, at September 30, 2012 and September 30, 2011, respectively.

 

(5) Face value of GBP350m.

 

(6) Face value of $500m hedged to February 2022 at $1.5945.

 

(7) Face value GBP875m.

 

(8) Face value of $1,000m hedged to January 2018 at $1.6242.

 

(9) The carrying value of the $500m 5.25% senior secured notes due 2021 has been increased by GBP45.5m and GBP45.7m as at September 30, 2012 and September 30, 2011 respectively, as a result of the application of fair value hedge accounting. Face value of $500m hedged to January 2021 at $1.6185.

 

(10) The carrying value of the GBP650m 5.50% senior secured notes due 2021 has been increased by GBP106.3m and GBP77.9m as at September 30, 2012 and September 30, 2011 respectively, as a result of the application of fair value hedge accounting.

 

(11) Face value of $1,000m. Principal unhedged. Shown at GAAP net carrying value (principal after the unamortized discount of equity component).

 

(12) The carrying value of gross debt is comprised of long term debt, net of current portion and the current portion of long term debt.

 

(13) See Appendix F for a reconciliation of operating income before depreciation, amortization, goodwill and intangible asset impairments and restructuring and other charges (OCF) to GAAP operating income for the three months and last twelve months ended September 30, 2012 and 2011.

 

Virgin Media Inc.Investor Relations:Richard Williams, +44 (0)1256 753037richard.williams@virginmedia.co.ukorVani Bassi, +44 (0)1256 752347vani.bassi@virginmedia.co.ukorPhil Rudman, +44 (0)1256 752677phil.rudman@virginmedia.co.ukorMedia:Gareth Mead, +44 (0) 20 7909 3289gareth.mead@virginmedia.co.ukorTavistockMatt Ridsdale, +44 (0) 20 7920 3150mridsdale@tavistock.co.ukorLulu Bridges, +44 (0) 20 7920 3150lbridges@tavistock.co.uk

 
 
 
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