Partnership to drive rapid application
development across multiple markets with network, edge and
communications application programming interfaces (APIs)
Singtel today announced it is partnering with Vonage, a global
leader in cloud communications and a part of Ericsson (NASDAQ:
ERIC), to help enterprises and telcos innovate and scale their
services and solutions through Singtel’s industry-leading one-stop
orchestration platform, Paragon. By integrating Paragon’s advanced
telco and edge APIs with Vonage's API platform, enterprises, telcos
and developers will have access to a global ecosystem of rich
communications, network and edge APIs that will seamlessly provide
optimized, secure, and engaging customer experiences, while
accelerating digital transformation.
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Niklas Heuveldop, Vonage CEO and Head of
Business Area Global Communications Platform, Ericsson, and Mr Bill
Chang, CEO of Singtel’s Digital InfraCo, signing the new
partnership today in Singapore. (Photo: Business Wire)
Paragon-enabled telcos from Singapore, Thailand, Spain, Taiwan
and Indonesia will be able to integrate Vonage and Paragon APIs
into a globally unified telco and edge API library. Global
independent software vendors (ISVs), enterprises and developers can
leverage these APIs to deliver digital services at greater speed
and scale over hybrid networks, hybrid edge and public cloud
infrastructures across multiple markets.
Mr Bill Chang, CEO of Singtel’s Digital InfraCo, said, “Through
this strategic partnership with Vonage, enterprises and developers
can tap into APIs and collaborate with Paragon-enabled telcos to
jointly develop and seamlessly deploy applications into more
countries, without needing to repeatedly adapt or change their
applications for different markets. This streamlined approach
enables telcos and enterprises to focus on growth and innovation
according to their business needs and offers vast opportunities for
their ISVs and partners to expand service delivery into more
countries, with greater ease, speed and scale.”
“We are pleased to announce our partnership with Singtel as we
continue to collaborate with frontrunner service providers globally
to drive an open ecosystem for exponential innovation and network
monetization,” said Niklas Heuveldop, Vonage CEO and Head of
Business Area Global Communications Platform, Ericsson. “By
combining Vonage’s API platform, Ericsson’s 5G network capabilities
and Singtel’s Paragon platform, we are paving the way for
developers to pioneer new solutions for enterprises to reimagine
their business, improve customer experiences and create new
communications and engagement capabilities.”
Vonage APIs will be made available in the Paragon platform
marketplace, Singtel’s app store for multi-network, multi-cloud
enterprise solutions, enabling enterprises to explore new
possibilities for innovation and to expand their range of digital
services at speed. Singtel also plans to make available network and
edge APIs, defined by industry standards like CAMARA and TMForum,
to a broad community of developers through the Paragon and Vonage
API platforms, to drive rapid enterprise application development
across multiple markets. As a result of this partnership, network
capabilities exposed through industry standard and innovative new
APIs, such as Quality on Demand, slicing and credential-less
authentication, are expected to be available for preview beginning
in Q4. These capabilities support new services and solutions,
optimize application performance and drive better customer
experiences.
Enabling innovation and efficient deployment of solutions and
services across multiple markets
Singtel Paragon is a comprehensive solution that enables
enterprises to connect with the 5G network and securely deploy
their edge computing applications and services rapidly on the
telco’s infrastructure, thus reducing time-to-market and shortening
the innovation curve. This partnership will enable the Vonage API
platform to publish Paragon APIs enabling Vonage customers and
global enterprise customers of all paragon-enabled telcos to
capitalize on the key capabilities of their networks and edge, such
as:
- Network slicing: An advanced capability of the Singtel
5G network that can provide customizable connectivity experiences
tailored to specific enterprise service requirements
- Multi-cloud management: Enables effortless deployment of
workloads across various cloud services
- Connectivity management: Activate and manage the
lifecycle of network connections seamlessly
- Edge computing: Discover, deploy and manage mission
critical enterprise applications at the edge of telco networks
- Advanced network services: Examples include enabling
network features to track the location of devices, authenticate
enterprise customer connections without credentials like
one-time-password and ensuring enterprise network quality on
demand
To learn more about the platform, visit Singtel Paragon. ISVs,
enterprises and Over-The-Top service providers keen to leverage
Paragon’s telco, edge and multi-cloud APIs in Southeast Asia can
contact smlead@singtel.com for trials. To find out more about
Vonage, visit www.vonage.com.
About Singtel
Singtel is Asia's leading communications technology group,
providing a portfolio of services from next-generation
communication, 5G and technology services to infotainment to both
consumers and businesses. The Group has presence in Asia, Australia
and Africa and reaches over 760 million mobile customers in 21
countries. Its infrastructure and technology services for
businesses span 21 countries, with more than 428 direct points of
presence in 362 cities.
For consumers, Singtel delivers a complete and integrated suite
of services, including mobile, broadband and TV. For businesses,
Singtel offers a complementary array of workforce mobility
solutions, data hosting, cloud, network infrastructure, analytics
and cyber security capabilities.
Singtel is dedicated to continuous innovation, harnessing
technology to create new and exciting customer experiences and
shape a more sustainable, digital future.
For more information, visit www.singtel.com.
Follow us on Twitter / X at @SingtelNews.
About Vonage
Vonage, a global cloud communications leader, helps businesses
accelerate their digital transformation. Vonage's Communications
Platform is fully programmable and allows for the integration of
Video, Voice, Chat, Messaging, AI and Verification into existing
products, workflows and systems. The Vonage conversational commerce
application enables businesses to create AI-powered omnichannel
experiences that boost sales and increase customer satisfaction.
Vonage's fully programmable unified communications, contact center
and conversational commerce applications are built from the Vonage
platform and enable companies to transform how they communicate and
operate from the office or remotely - providing the flexibility
required to create meaningful engagements.
Vonage is headquartered in New Jersey, with offices throughout
the United States, Europe, Israel and Asia and is a wholly-owned
subsidiary of Ericsson (NASDAQ: ERIC), and a business area within
the Ericsson group called Business Area Global Communications
Platform. To follow Vonage on X (formerly known as Twitter), please
visit twitter.com/vonage. To follow on LinkedIn, visit
linkedin.com/company/Vonage. To become a fan on Facebook, go to
facebook.com/vonage. To subscribe on YouTube, visit
youtube.com/vonage.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240419890590/en/
Malini Nathan Director, Group Strategic Communications and
Brand, Singtel Mobile: +65 8129 6013 Email:
malini.nathan@singtel.com Nicola Brookes Vonage Media Relations
Mobile: +44 (0)207 785 8888 Email: nicola.brookes@vonage.com
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