As peak seasonal volatility approaches, retailers like hardware
store chain BMR Group rely on turnkey SaaS distributed order
management provider to accommodate shifting consumer shopping
preferences.
MONTREAL, Nov. 9, 2020 /PRNewswire/ -- Tecsys Inc.
(TSX: TCS), an industry-leading supply chain management and
omnichannel commerce software company, has pivoted to 100% remote
implementation, and in so doing, sustains its pace of retail
customer go-lives around the world. Continued customer
implementation go-lives are providing critical cloud-based
omnichannel capabilities for retailers entering into an
unprecedented holiday season, where typical Black Friday / Cyber
Monday (BFCM) volatility will face greater unknowns forcing
retailers to recalibrate online and in-store operations.
Tecsys develops and implements omnichannel retail order
management software (OMS), the underlying logistics technology that
equips retailers with the ability to dynamically route and fulfill
orders across online and physical locations. Serving as the nucleus
for dark store order fulfillment, in-store and curbside pickup,
ship-from-store and ship-to-home, among other distribution
channels, Tecsys software has gained a new level of significance as
the retail landscape is shifting towards digital-first customer
experiences.
Adding new order fulfillment options during this extended retail
disruption gives brands better agility to meet evolving customer
expectations. BMR Group, a chain of hardware stores spanning five
Canadian provinces, has diversified shopping experiences during the
pandemic by adding flexible fulfillment capabilities through remote
implementation of Tecsys software.
"The integration of a scalable solution like Tecsys' OMS into
the BMR Group's ecosystem has made it possible to support some of
our stores during the lockdown period, by activating in-store
pickup as a pilot project," says Hamza Mghafri, director, eCommerce
Technologies at BMR Group. "Store owners and associates found the
solution both intuitive and gainful. Therefore, we kicked off the
deployment phase to support our network merchants in the coming
months."
"Straightforward and effective go-lives mean that retailers are
ready to run, not walk, on day one," says Vito Calabretta, senior vice president of Global
Operations. "One traditionally brick-and-mortar Tecsys customer has
been pursuing an aggressive market expansion by moving into a new
country every month for the last six months. With each go-live
comes an onslaught of new business. These quick and painless
go-lives translate into impressive topline growth, and unshakeable
readiness for the ebbs and flows of the digital markets they're
entering."
The retail industry continues to heed the disruptions of
COVID-19, still facing several months before consumer shopping
habits settle into a new normal. As this period of flux upholds,
retailers are now forced to plan for the intersection of BFCM and
the dynamics of the pandemic.
"The reality is we have no benchmark for what this holiday
season will look like," explains Steven
Berkovitz, chief platform officer at Tecsys. "Based on the
steep rise in order volumes across non-physical channels that our
customers have experienced since March, we believe that BFCM and
holiday shopping will cause more spikiness and compounded order
volumes."
Tecsys' retail platform is the all-in-one SaaS offering that
powers multi-channel and omnichannel commerce for some of the
world's most preeminent brands including transnational apparel and
accessory brands, global digital asset giants and one of EMEA's
leading luxury cosmetics retailers. Its software enables seamless
transaction capture, processing and distribution across digital and
in-store channels, giving retailers a single provider for
end-to-end distribution management functionality capable of routing
complex order management combinations.
About BMR Group
BMR Group is an affiliate of Sollio Cooperative Group that
regroups 300 home renovation centers and hardware stores in Québec,
Ontario and the Maritimes. Annual
retail sales for BMR Group members are estimated at $1.3 billion and some 8,000 employees work in
bannered stores. BMR Group is the largest Québec-owned player in
the home renovation industry and operates under the BMR, La Shop
BMR, Agrizone, Potvin & Bouchard and Country Stores
banners.
About Tecsys
Tecsys is a global provider of supply chain solutions that equip
the borderless enterprise for growth. Organizations thrive when
they have the software, technology and expertise to drive
operational greatness and deliver on their brand promise. Spanning
healthcare, retail, service parts, third-party logistics, and
general wholesale high-volume distribution industries, Tecsys
delivers dynamic and powerful solutions for warehouse management,
distribution and transportation management, supply management at
point of use, retail order management, as well as complete
financial management and analytics solutions. Tecsys' shares are
listed on the Toronto Stock Exchange under the ticker symbol TCS.
For more information on Tecsys, visit www.tecsys.com.
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SOURCE Tecsys Inc.