EAST
PROVIDENCE, R.I., May 24, 2024
/PRNewswire/ -- WD & Associates ("WD"), a division of Patriot
Growth Insurance Services, LLC ("Patriot Growth"), is providing
individuals with notice of an incident that may impact the privacy
of certain information. The confidentiality, privacy, and security
of information in WD's care is one of WD's highest priorities. WD
is providing this notice with additional information about the
incident, WD's response, and the resources available to individuals
to help protect their information, should they feel it appropriate
to do so.
What Happened? WD discovered suspicious activity
related to certain workstations and servers within its'
environment. Upon discovery, WD immediately took steps to secure
the network and launched an investigation to determine the nature
and scope of the activity. The investigation determined that
certain files on WD's network had been accessed or taken by an
unauthorized party between February 1,
2023 and February 9, 2023. As
such, WD conducted a thorough and comprehensive review of the
involved files to determine what information was contained therein
and to whom it related.
What Information Was Involved? The investigation is
ongoing and at the conclusion of the review, WD will notify those
clients and individuals who are potentially affected by this
incident. However, on or about March 1,
2024, the review identified files that contain the following
information for certain individuals: name, date of birth, Social
Security number, health insurance information, financial account
information, medical information, driver's license number, and
passport number. WD does not have evidence that involved
information was subject to actual or attempted misuse as a result
of this incident and WD is notifying individuals out of an
abundance of caution.
What WD is Doing. WD takes this incident and the security
of information in its care very seriously. WD moved quickly to
respond and investigate the suspicious activity, assess the
security of our network, and notify potentially impacted
individuals. As part of the ongoing commitment to information
security, WD reviewed relevant policies and procedures and
implemented additional cybersecurity tools to reduce the risk of a
similar incident from occurring in the future. WD also notified
federal law enforcement and will notify relevant regulators, as
required.
For More Information. For more information about
this event or to determine whether you may be impacted, individuals
may contact 1-833-918-5046, Monday through Friday from 6 am to 6 pm Pacific (Excluding major US
holidays) or write to WD at 34 Hemingway Drive, East Providence, Rhode Island 02915.
Individuals may also visit https://www.wdandassociates.com/.
What You Can Do. In general, individuals should remain
vigilant against incidents of identity theft and fraud
by reviewing account statements, explanation of benefits, and
monitoring free credit reports for suspicious activity and to
detect errors. Suspicious activity should be promptly reported to
relevant parties including an insurance company, healthcare
provider, and/or financial institution.
Additionally, under U.S. law, a consumer is entitled to one free
credit report annually from each of the three major credit
reporting bureaus, Equifax, Experian, and TransUnion. To order a
free credit report, visit www.annualcreditreport.com or call,
toll-free, 1-877-322-8228. Consumers may also directly contact the
three major credit reporting bureaus listed below to request a free
copy of their credit report.
Consumers have the right to place an initial or extended
"fraud alert" on a credit file at no cost. An initial
fraud alert is a one-year alert that is placed on a
consumer's credit file. Upon seeing a fraud alert
display on a consumer's credit file, a business is required to take
steps to verify the consumer's identity before extending new
credit. If consumers are the victim of identity theft, they are
entitled to an extended fraud alert, which is a
fraud alert lasting seven years. Should consumers wish
to place a fraud alert, please contact any of the
three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have
the right to place a "credit freeze" on a credit report, which will
prohibit a credit bureau from releasing information in the credit
report without the consumer's express authorization. The credit
freeze is designed to prevent credit, loans, and services from
being approved in a consumer's name without consent. However,
consumers should be aware that using a credit freeze to take
control over who gets access to the personal and financial
information in their credit report may delay, interfere with, or
prohibit the timely approval of any subsequent request or
application they make regarding a new loan, credit, mortgage, or
any other account involving the extension of credit. Pursuant to
federal law, consumers cannot be charged to place or lift a credit
freeze on their credit report. To request a credit freeze,
individuals may need to provide some or all of the following
information:
- Full name (including middle initial as well as Jr., Sr., II,
III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or
telephone bill;
- A legible photocopy of a government-issued identification card
(state driver's license or ID card, etc.); and
- A copy of either the police report, investigative report, or
complaint to a law enforcement agency concerning identity theft if
they are a victim of identity theft.
Should consumers wish to place a credit freeze or
fraud alert, please contact the three major credit
reporting bureaus listed below:
Equifax
|
Experian
|
TransUnion
|
https://www.equifax.com/personal/credit-report-services/
|
https://www.experian.com/help/
|
https://www.transunion.com/credit-help
|
1-888-298-0045
|
1-888-397-3742
|
1-800-916-8800
|
Equifax Fraud Alert,
P.O. Box 105069
Atlanta, GA 30348-5069
|
Experian Fraud Alert,
P.O. Box
9554, Allen, TX 75013
|
TransUnion Fraud Alert,
P.O. Box
2000, Chester, PA 19016
|
Equifax Credit Freeze,
P.O. Box 105788
Atlanta, GA 30348-5788
|
Experian Credit Freeze,
P.O.
Box 9554, Allen, TX 75013
|
TransUnion Credit
Freeze, P.O.
Box 160, Woodlyn, PA 19094
|
Additional Information
Consumers may further educate themselves regarding identity
theft, fraud alerts, credit freezes, and the steps
they can take to protect your personal information by contacting
the consumer reporting bureaus, the Federal Trade Commission, or
their state Attorney General. The Federal Trade Commission may
be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov;
1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The
Federal Trade Commission also encourages those who discover that
their information has been misused to file a complaint with them.
Consumers can obtain further information on how to file such a
complaint by way of the contact information listed above. Consumers
have the right to file a police report if they ever experience
identity theft or fraud. Please note that in order to
file a report with law enforcement for identity theft, consumers
will likely need to provide some proof that they have been a
victim. Instances of known or suspected identity theft should also
be reported to law enforcement and the relevant state Attorney
General.
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SOURCE Patriot Growth Insurance Services