CLEARWATER, Fla., Aug. 8, 2024
/PRNewswire/ -- DocuPhase is pleased to announce that Leslie Leaf will join the C-suite as the new
Chief Operations Officer. More recently, Ms. Leaf was the Chief
Customer Officer at Revel Systems, an industry-leading cloud-based
POS system.
Ms. Leaf has over 25 years of experience within the B2B software
and SaaS technology space. In her previous role as Chief Customer
Officer at Revel Systems, Ms. Leaf was responsible for 3 tiers of
technical support, elevating the voice of the customer, maintaining
customer retention and professional services with proven
implementations delivery, and leading a team of Enterprise Customer
Success Managers. Her impressive track record of driving results,
creating operational scale, improving the customer experience, and
managing complex implementations through change management were
instrumental during her time at Revel Systems. The DocuPhase team
looks forward to Ms. Leaf bringing her tremendous skillset to their
organization.
"We've been fortunate with our continued growth in new business.
Bringing Leslie into the organization ensures we stay true to our
commitment of providing our customers with the best service and
they are properly adopting and leveraging our solutions," said
Dan Gaertner, CEO of DocuPhase.
"I'm excited to be taking on the role of COO at DocuPhase. I
look forward to bringing my over 25 years of experience in the
software and technology industry to the DocuPhase team. From
customer acquisition to go-live, I'll be working alongside the
Operations department to transform DocuPhase's customer experience
and relationships," said Leaf.
About Leslie Leaf
Leslie is a seasoned executive with over 25 years of experience
with software and technology companies. She has a proven track
record in B2B SaaS software. She has served in numerous leading
roles across her career, including Chief Customer Officer, SVP –
Customer Success, Vice President of Customer Support, and Director
of Business Operations. Leslie leverages her background to drive
results such as operational scale, improving customer experience,
delivering complex implementations with change management, driving
product adoption and maintaining best-of-class renewal rates all
while improving customer satisfaction.
With an undergraduate degree from St. Andrew's Presbyterian College and an MBA in Project
Management from Aspen University,
Leslie is well-qualified to lead the DocuPhase Operations Team to
success.
About DocuPhase
DocuPhase is a leading provider of financial automation
solutions designed to maximize business efficiency for the back
office of the CFO. From AP and Payments to Document Management and
Workflow Automation—our comprehensive suite of accounting
automation and payment solutions helps teams operate at maximum
effectiveness.
At the core of DocuPhase's offerings is its automated
capabilities, which automates repetitive tasks, reduces human
error, and enhances operational efficiency. The platform's robust
document management system (DMS) ensures secure and organized
storage, retrieval, and management of critical business documents,
reducing the cost and time of relying on paper. Additionally, our
workflow automation capabilities enable seamless management of
complex workflows, ensuring tasks are completed both timely and
accurately.
Regardless of your organization's size or industry, DocuPhase is
here to simplify complex processes and give you and your team more
time back in their day.
Media Contact:
Laura Slade
lslade@docuphase.com
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SOURCE DOCUPHASE