Tyfone Celebrates 100th Episode of Digital Banking Podcast with Industry Legend, Margarete Mucker
13 Agosto 2024 - 6:45AM
Business Wire
~ A pioneer of change, Star One Credit Union
veteran shares her philosophy for driving innovation and impact
~
Digital banking provider Tyfone today announced the release of
the 100th episode of its “Digital Banking Podcast.”
To celebrate this achievement, the podcast host and EVP of
Evangelism at Tyfone Josh DeTar invited back one of its most
popular guests, recently retired EVP of Operations from Star One
Credit Union (Star One) Margarete Mucker. During the interview,
DeTar and Mucker delved into the more pivotal moments of Mucker’s
life story and how it shaped her approach to forming relationships
with industry partners. Topics include her decision to move from
Germany to the United States when she was just 18 years old and how
this decision propelled her career in the financial services
industry. Mucker’s commitment to innovation coupled with her
philosophy of calculated, rapid decision-making yielded a
successful career marked by countless industry firsts and the
following industry moniker, the pioneer of digital banking.
“Taking calculated risks is integral to both personal and
professional growth,” said Mucker. “Leaders who embrace risk-taking
can achieve significant rewards, driving their organizations
forward. This approach involves making informed decisions that,
while potentially risky, are based on sound judgment and strategic
thinking.”
Mucker also shared insights into her innovative work at Star
One, emphasizing her drive for adopting new technologies to enhance
customer service and security. Her approach often meant being the
first to implement new solutions – for example, Star One was the
first institution to send a transaction on the Federal Reserve’s
FedNow Service, which launched in July 2023.
Each “Digital Banking Podcast” episode explores key topics
facing the financial services industry. Guests include industry
visionaries, practitioners and FIs – all coming together to discuss
customer experience, technology and industry trends. Fun facts
about the first 100 episodes of the “Digital Banking Podcast”
include:
- The first episode is “Digital Banking Pivots at the Credit
Union of Colorado” with Mitch Rosenbaum, SVP of Marketing and
Digital Services, and Lisa Mixon, VP of Operations, Credit Union of
Colorado.
- The most streamed podcast is “Episode 76: A Birdseye View of
the Industry” with Mike Lawson, host of CUBroadcast.
- Notable guests have included Austin Adams, former CIO at JP
Morgan Chase, Ron Shevlin, consultant at Cornerstone Advisors and
unfiltered truth-giver of the industry, Jay Tkachuk, Chief Digital
Officer of Golden 1 Credit Union, and more.
- 25 episodes highlight in-depth interviews with bank and credit
union leaders, 35+ episodes with fintech visionaries, and 25+
episodes with industry analysts, consultants, and experts.
- There is only one two-time guest – Margarete Mucker – whose
first appearance is linked here.
DeTar said, “When we launched the Digital Banking Podcast, our
vision was to create an unscripted, open forum to collaborate and
discuss the biggest challenges and opportunities in the financial
services ecosystem. I’ve had the privilege of having long-form
discussions with some unique experts from all across the world, and
I’m so proud to celebrate one hundred episodes. Here’s to the next
hundred episodes.”
For more information about the podcast and to hear Mucker’s
interview, visit https://tyfone.com/digital-banking-podcast/.
About Tyfone Inc.
Based in Portland, Ore., Tyfone is a leading provider of
consumer and commercial digital banking services for community
financial institutions throughout the U. S. We understand that an
elegant, engaging, intuitive user experience is the minimum
requirement for any digital banking provider. What differentiates
Tyfone is our unwavering commitment to continuous innovation,
exceptional collaboration and superior execution. We consider each
customer a true partner and place the highest value on every
relationship. To learn more about Tyfone, visit Tyfone.com and
connect on LinkedIn.
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Laura Lenz // Anna Stanley
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