BARCELONA, Spain, Nov. 20, 2019 /PRNewswire/ -- SMART
CITIES EXPO WORLD CONGRESS -- Data is at the
core of successful smart city innovation, according to new research
from Oracle and economic and urban research consultancy ESI
ThoughtLab. The Building a Hyperconnected City study found that
cities are drowning in data from advancements such as Internet of
Things (IoT). The survey projected that there will be more than 30
billion connected devices generating data by 2020. The study notes
that for cities to become truly 'smart', they must have a cloud
infrastructure in place to extract, integrate, and analyze this
data to glean the insights needed to enhance everything from
citizen services to building projects.
The report surveyed 100 cities across the United States, APAC, EMEA and LATAM.
The hyper-connected multiplier effect
According to the
study, the average return on investments in hyper-connected
initiatives ranges from three - four percent. As cities become more
interlinked, their ROI grows: cities just starting out realize a
return of 1.8 percent for implementers and 2.6 percent for
advancers, while hyper-connected leaders see a 5.0 percent boost.
That can translate into enormous returns ranging from $19.6 million for implementers to $40.0 million for advancers and $83 million for hyper-connected
leaders.
Other key findings from the study include:
- AI, Blockchain and biometrics are increasingly
pervasive: Cities are using these technologies in key urban
areas, such as IT infrastructure and telecoms, mobility and
transportation, payment and financial systems, and physical and
digital security. City leaders need the right technology platforms
and applications to implement and leverage these tools and
capabilities.
- Cybersecurity requires careful planning and is expensive
when not implemented properly: The study revealed that half of
the 100 city leaders surveyed do not feel adequately prepared for
cyberattacks.
- Smart initiatives are bolstering constituent
satisfaction: While physical and digital security top the list
of priorities, citizen engagement and satisfaction have risen as a
top five goal. 33 percent of innovative leaders in North America have appointed Chief Citizen
Experience Officers.
"The public sector, particularly at local level, is dealing with
seismic technological, demographic and environmental shifts. Data
is the rocket fuel for this transformation, and progressive cities
are turning to cloud, data platforms, mobile applications and IoT
as a way to scale and prepare for the future," said Susan O'Connor, global director for Smart
Cities, Oracle. "In contrast, not taking advantage of emerging
technologies such as AI, Blockchain or virtual and augmented
reality comes at a cost. Cities of the future need strategic,
long-term investments in cloud data architecture, along with the
right expertise to guide them through."
Customer Commitment to Smarter Cities:
"As a data driven organization, we integrate, manage and use
data to inform how we improve services for our constituents," said
Hamant Bharadia, assistant director
of finance at the London Borough
of Lambeth. "Oracle Cloud Applications for financial planning and
payroll are an integral part of our digital strategy, setting us up
for a modern way of working and engaging with our communities. They
are an essential enabler for us to support innovation, improve
public safety and realize our vision of making Lambeth a connected,
inclusive place to thrive."
"Approximately 50% of Buenos
Aires sidewalks are in poor condition, and we previously
used spreadsheets to plan the routes for our crew to fix them,"
said Alejandro Naon, chief of staff
of planning of the undersecretariat of pedestrian ways,
City of Buenos Aires. "Today, with
Oracle CX Field Service Cloud, we can identify and fix the
sidewalks exponentially faster because we receive images and
information in real time. Our sidewalks are safer, our workers are
more productive, and we recovered our Oracle technology investment
in 18 months."
"At the foundation of our smart government innovation is Oracle
Analytics Cloud. It is both the heartbeat and hub for sharing
information, enabling us to deliver data-driven citizen services
and engagement with maximum impact," said Chris Cruz, director and chief information
officer, San Joaquin County. "Our entities throughout San Joaquin
County, such as hospitals, law enforcement, transportation and
public works, now partner more effectively and are better equipped
to meet the health, social, safety and economic needs of our
constituents."
Oracle's Smart City solutions transform the ways cities can
harness and process the power of data through the integration of
modern digital technologies and channels. The platform integrates
technologies spanning cloud, digital outreach, omni-channel
service, case management, mobility, social, IoT, Blockchain, and
artificial intelligence while helping ensure comprehensive security
and information privacy.
For more information, go to
https://www.oracle.com/applications/customer-experience/industries/public-sector/
About Oracle
The Oracle Cloud offers a complete suite
of integrated applications for Sales, Service, Marketing, Human
Resources, Finance, Supply Chain and Manufacturing, plus
Highly-Automated and Secure Generation 2 Infrastructure featuring
the Oracle Autonomous Database. For more information about Oracle
(NYSE: ORCL), please visit us at www.oracle.com.
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SOURCE Oracle