Dex Reinvents Online Local Search with the New DexKnows.com
25 Febrero 2009 - 8:00AM
PR Newswire (US)
Completely New Site Enables "Hyperlocal" Search, Provides Search by
Descriptive Phrase and Delivers More Targeted Results CARY, N.C.,
Feb. 25 /PRNewswire-FirstCall/ -- Consumers frustrated with online
search sites that either give them irrelevant data or limited
search options now finally have a reliable solution. Today, Dex
takes local search to the next level with the introduction of the
new DexKnows.com(R) (http://www.dexknows.com/), a completely
rebuilt local search solution that provides more intuitive search.
Now users can easily search by precise locations (including
landmarks or neighborhoods), specific problems or needs (for
example, typing "fix refrigerator" to find a repairperson), or
service areas (to locate businesses that make house calls to a
particular area). "Forget about your typical local search site; the
new DexKnows.com is completely unique and far more user-friendly,"
said Brian Barnum, president, R.H. Donnelley Interactive. "It was
built from the ground up with the consumer in mind. Each consumer
searches in different ways, and with DexKnows.com, they now have a
site that allows them to quickly and easily find relevant
information about local businesses that can meet their needs."
"Overall, DexKnows.com is smarter, more sophisticated and much
closer to what consumers have come to expect in a local search
site," wrote Charles Laughlin, analyst, The Kelsey Group, in a
recent advisory report. "The site offers a number of new features
aimed at making it more intuitive and less like an online version
of the Yellow Pages." DexKnows.com does not follow a typical
listing structure that requires consumers to drill down several
levels to find what they want. Instead, they can simply type in
what they're looking for - whether in specific or general terms -
and DexKnows.com returns relevant results. DexKnows.com allows
consumers to: -- Search by specific neighborhoods or landmarks. The
site's "hyperlocal" search capability enables users to pinpoint
their search area. -- Search by descriptive phrase. Consumers
simply need to type "clean house" or "fix sink" to yield relevant
results that present them with a myriad of options to meet their
needs. -- View results that accurately reflect both business
location and local service areas. Sometimes, consumers may seek the
physical location of a local business, for example, to find a dry
cleaner in close proximity to their homes. Other times, consumers
want to see which local businesses support their area, such as what
plumbers provide repair services in their neighborhoods. The new
site provides consumers with more relevant options to choose from.
In addition, DexKnows.com incorporates some of the most popular
features consumers have come to expect from a local search site.
These include the ability to refine results by additional business
details (for example, a search for "Italian restaurant" in
"Chicago" can be refined by facilities, atmosphere, etc.), the
option to send local business information to a mobile phone via
SMS, detailed maps for each business location, user-generated
ratings and reviews, online video, access to businesses' web sites,
and more. "Along with the great benefits the site presents to
consumers, the new DexKnows.com provides exciting opportunities for
advertisers as well," added Porter. "Advertisers are looking to
stretch their ad dollars, and advertising on the most user-friendly
site imaginable makes it easier for them to connect with consumers.
Plus, we're now providing these businesses with their own
security-protected dashboard that allows them to monitor, track and
customize the online marketing campaigns they manage through Dex."
About Dex Dex is part of R.H. Donnelley, which connects businesses
and consumers through its portfolio of print and interactive
marketing solutions. Small- and medium-sized businesses look to the
company's experienced team of marketing consultants to help them
grow their businesses and drive sales leads. Consumers depend on
the company's reliable, trusted, local business content to deliver
the most relevant search results when they are seeking local goods
and services. For more information, visit http://www.dexknows.com/
and http://www.rhd.com/. DATASOURCE: R.H. Donnelley CONTACT: Peter
Larmey, Dex, +1-919-297-1521, Web Site: http://www.rhd.com/
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