Rasa Recognized as a Representative Vendor in Gartner® Market Guide for Conversational AI Solutions
23 Abril 2024 - 5:03AM
Business Wire
Rasa, a leader in generative conversational AI, proudly
announces its recognition as a Representative Vendor in the
Gartner® Market Guide for Conversational AI Solutions. Rasa
believes this acknowledgment highlights its pivotal role in the
future of AI-driven communication and its commitment to delivering
innovative solutions that enhance business interactions.
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Rasa has been recognized as a
Representative Vendor in the Gartner Market Guide for
Conversational AI Solutions, highlighting its role in transforming
business operations through AI-driven conversations. This
acknowledgment underscores the importance of evaluating the
Conversational AI market to enhance customer interactions, achieve
cost efficiencies, and elevate customer service. (Graphic: Business
Wire)
Melissa Gordon, CEO of Rasa, shares her thoughts: “We think
recognition from Gartner® validates our commitment to transforming
customer service with efficient, cost-effective conversational AI.
Our platform helps businesses excel by enhancing how they interact
digitally. The Market Guide is critical for leaders who want to
make informed decisions regarding their AI strategies.”
According to the Gartner® Market Guide, “A Market Guide defines
a market and explains what clients can expect it to do in the short
term.” and “The market of conversational AI is rapidly evolving,
and new solutions are emerging. Applications and software
engineering teams should use this research to navigate the
conversational AI space and evaluate options based on current
trends in use cases and vendors’ capabilities.”
Insights for Business Leaders, According to Rasa: The Gartner®
Market Guide is a valuable resource for executives intent on
integrating advanced AI technologies to improve customer and
internal communications. These insights aid strategic
decision-making and the adoption of AI tools that enhance
engagement and operational efficiency.
Key Insights Include:
- An analysis of the market’s evolution and the potential growth
of conversational AI.
- An evaluation of how generative AI-native solutions are
impacting business processes.
To explore the transformative potential of generative
conversational AI and make strategic advancements in enterprise
communication, download the Gartner® Market Guide today.
Download the Guide Now
Gartner Methodologies page on the Gartner Market Guide.
Gartner, “Market Guide for Conversational AI Solutions,”
Gabriele Rigon and 8 others, April 3, 2024
GARTNER is a registered trademark and service mark of Gartner,
Inc. and/or its affiliates in the U.S. and internationally and is
used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner’s research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose
Looking Forward:
Committed to continuous innovation, Rasa is enhancing its
conversational AI offerings to ensure enterprises can access highly
precise, adaptable, and effective AI interactions. This commitment
helps businesses deliver personalized, engaging customer
experiences and improve operational efficiencies.
For organizations looking to advance their conversational AI
capabilities, engaging with Rasa’s advanced solutions provides a
pathway to significantly transform their communication strategies
and maintain a competitive edge in their respective industries.
About Rasa:
Rasa is the leader in generative conversational AI, empowering
enterprises to optimize customer service processes and reduce costs
by enabling next-level AI assistant development and operation at
scale. Combining pro-code and no-code options, our platform allows
cross-team collaboration for smarter and faster AI assistant
building to accelerate time-to-value significantly. Our unique
approach transparently leverages an LLM-native dialogue engine that
makes Rasa a reliable and innovative partner for enterprises
seeking to significantly enhance their customer interactions with
seamless conversational experiences. Rasa provides the data
privacy, security, and scalability our Fortune 500 enterprise
customers need. Rasa is privately held, with funding from PayPal
Ventures, StepStone Group, Accel, Andreessen Horowitz, and Basis
Set Ventures. www.rasa.com
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For further information, marketing@rasa.com