Golden Entertainment announces Quick Custom Intelligence’s successful deployment taking QCI to 75 sites in Nevada
21 Mayo 2024 - 2:13PM
Quick Custom Intelligence (QCI), a leading provider of innovative
solutions for the gaming industry, is proud to announce a
significant milestone in its journey. With immense dedication to
research and development (R&D) and a steadfast commitment to
customer satisfaction, QCI has expanded its presence in Nevada to
over 75 sites. This achievement underscores QCI's position as a
trusted partner in the gaming community.
The success in Nevada is attributed to several
key factors, including the relentless pursuit of excellence in
product development. QCI continuously invests in R&D resources
to enhance its offerings, ensuring that its solutions meet the
evolving needs of the gaming industry. Through regular engagement
with customers, QCI gathers invaluable feedback and incorporates
feature enhancements to deliver cutting-edge solutions tailored to
the unique requirements of each site.
"Our success in Nevada reflects our unwavering
dedication to innovation and customer satisfaction," said Andrew
Cardno, CTO of QCI. "We are thrilled to see our solutions making a
tangible impact, and we remain committed to delivering unparalleled
value to our customers."
QCI's partnership approach extends beyond
product development, with weekly calls conducted with each customer
to foster collaboration and address any concerns promptly. This
proactive engagement enables QCI to build strong relationships and
deliver exceptional service, further solidifying its position as a
preferred partner in the industry.
"We are proud to partner with an innovator in
the marketing technology space like QCI and encouraged with the
success we've achieved using the QCI Host CRM platform," said Ross
Gdovin, Vice President of Marketing at Golden Entertainment. "It
has streamlined our operations, enabling us to provide a seamless
and personalized experience for our loyalty guests while driving
greater engagement."
Moreover, QCI's scalable and secure backend
infrastructure ensures seamless operations and peace of mind for
its customers. The robust backend platform provides the foundation
for QCI's solutions, empowering casinos to optimize their
operations efficiently and effectively.
QCI boasts a diverse customer base throughout
Nevada, including “strip and locals” properties in Vegas, along
with customers in Pahrump, Reno and Carson City. This widespread
adoption underscores the reliability and effectiveness of QCI's
solutions, positioning the company as a trusted industry leader
statewide.
As QCI continues to expand its footprint and
drive innovation in the gaming industry, the company remains
committed to delivering unparalleled value and service to its
customers.
ABOUT Golden Entertainment,
Inc.Golden Entertainment owns and operates a diversified
entertainment platform, consisting of a portfolio of gaming and
hospitality assets that focus on casino and branded tavern
operations. Golden Entertainment operates more than 5,600 slots,
100 table games and 6,000 hotel rooms. Golden Entertainment owns
eight casino resorts in Southern Nevada and 71 gaming taverns in
Nevada. For more information, visit www.goldenent.com
ABOUT QCIQuick Custom
Intelligence (QCI) has pioneered the revolutionary QCI AGI
Platform, an artificial intelligence platform that seamlessly
integrates player development, marketing, and gaming operations
with powerful, real-time tools designed specifically for the gaming
and hospitality industries. Our advanced, highly configurable
software is deployed in over 170 casino resorts across North
America, Australia, New Zealand, Canada, Latin America, and The
Bahamas. The QCI AGI Platform, which manages more than $24 billion
in annual gross gaming revenue, stands as a best-in-class solution,
whether on-premises, hybrid, or cloud-based, enabling fully
coordinated activities across all aspects of gaming or hospitality
operations. QCI's data-driven, AI-powered software propels swift,
informed decision-making vital in the ever-changing casino
industry, assisting casinos in optimizing resources and profits,
crafting effective marketing campaigns, and enhancing customer
loyalty. QCI was co-founded by Dr. Ralph Thomas and Mr. Andrew
Cardno and is based in San Diego, with additional offices in Las
Vegas, St. Louis, Dallas, and Tulsa. Main phone number: (858)
299.5715. Visit us at www.quickcustomintelligence.com.
ABOUT Andrew CardnoAndrew
Cardno is a distinguished figure in the realm of artificial
intelligence and data plumbing. With over two decades spearheading
private Ph.D. and master's level research teams, his expertise has
made significant waves in data tooling. Andrew's innate ability to
innovate has led him to devise numerous pioneering visualization
methods. Of these, the most notable is the deep zoom image format,
a groundbreaking innovation that has since become a cornerstone in
the majority of today's mapping tools. His leadership acumen has
earned him two coveted Smithsonian Laureates, and teams under his
mentorship have clinched 40 industry awards, including three
pivotal gaming industry transformation awards. Together with Dr.
Ralph Thomas, the duo co-founded Quick Custom Intelligence,
amplifying their collaborative innovative capacities. A testament
to his inventive prowess, Andrew boasts over 150 patent
applications.
Across various industries—be it
telecommunications with Telstra Australia, retail with giants like
Walmart and Best Buy, or the medical sector with esteemed
institutions like City Of Hope and UCSD—Andrew's impact is deeply
felt. He has enriched the literature with insights, co-authoring
eight influential books with Dr. Thomas and contributing to over
100 industry publications. An advocate for community and diversity,
Andrew's work has touched over 100 Native American Tribal Resorts,
underscoring his expansive and inclusive professional
endeavors.
Contact Information:Laurel Kay, Quick Custom
IntelligencePhone: 858-349-8354