Everbridge Announces Results of 2024 Best in Resilience™ Study, Showcasing Best Practices of Top-Performing Resilient Organizations
08 Julio 2024 - 8:15AM
Business Wire
“Resilient” organizations are better prepared
to manage critical events impacting their assets and operations,
including the ability to keep their people safe and maintain
business continuity and operational uptime, the analysis finds
Everbridge, Inc., the global leader in critical event management
(CEM) and national public warning software solutions, today
announced the results of the company’s 2024 Best in Resilience™
Study. The study showcases the essential capabilities of
top-performing organizations that enable them to remain resilient
as they navigate unforeseen challenges and emerge stronger in the
face of adversity.
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Everbridge Announces Results of 2024 Best
in Resilience™ Study, Showcasing Best Practices of Top-Performing
Resilient Organizations (Graphic: Business Wire)
“Understanding risks to our employees and operations allows us
to plan accordingly and respond more efficiently,” explained Chris
Green, Incident Response Manager at American Family Mutual
Insurance, an Everbridge Best in Resilience certified company.
“When incidents happen, we can quickly assess risks and communicate
with employees to account for their safety, and coordinate with our
Incident Management Team.”
The Everbridge 2024 Best in Resilience Study reviewed thousands
of data points from the previous year, from how organizations
detect and assess real-time risks to their employees, assets, and
locations; to how well they communicate with their people in the
face of those threats; and finally, how well organizations assess
their competencies and identify their strengths and opportunities
for improvement.
Best in Resilience Study – 2024 Benchmarks for Organizational
Resilience
Highlights
- A review of 500,000 global risk events in 2023 reveals that
climate-related events account for 52% of all risk events. Summer
months have the highest number of risk events.
- Top-performing organizations assessed approximately 5,500
“severe” or “extreme” risk events in 2023. 15% of events prompted
employee alert notifications.
- Hurricanes, geopolitical conflicts, and civil unrest events
were the most likely to trigger employee alerts, with the highest
number of alerts sent for flood and tornado risks. The average
organization sent 44 employee alert notifications for flood events
in 2023.
- Top-performing organizations sent employee notifications that
requested a response to confirm they received the alert or account
for their safety. Organizations across numerous sectors received
80% response rates when sending to over 1,000 employees, and many
often received over 90% response rates.
- Top-performing organizations sent employee alerts within 10
minutes of receiving a risk event alert.
“The findings of the 2024 Best in Resilience Study underscore
the critical importance of resilience in today’s rapidly evolving
landscape,” said Tracy Reinhold, Chief Security Officer at
Everbridge. “The study illuminates the critical role proactive risk
detection, effective communication, and continuous improvement play
in safeguarding businesses and ensuring their sustained success. By
leveraging insights from top-performing organizations, businesses
can strengthen their preparedness and response capabilities,
ultimately enhancing their ability to navigate and thrive in the
face of risk.”
Organizations monitor a tremendous number of risk events to
protect their employees and maintain business continuity, and they
need an efficient process to notify staff and account for their
safety.
Everbridge reviewed the communication activity of Best in
Resilience certified organizations—which includes several Fortune
500 companies across numerous sectors. The study found that these
organizations assessed nearly 5,500 severe or extreme risk events
that are in proximity of their people and operations, and 15% of
these risk event alerts were communicated to their employees by
sending a multi-modal notification—often sent via email, SMS text
message, mobile app, desktop alert, and phone call.
Everbridge runs the industry’s foremost Best in Resilience
Certification Program for assessing an organization’s enterprise
resilience. Developed from 20 years of professional services
engagements across tens of thousands of projects, Everbridge’s
proprietary CEM Standards Framework™ offers organizations an
end-to-end methodology for evaluating and benchmarking enterprise
resilience preparedness. Categories for certification include
keeping people safe, maintaining business continuity and
operational uptime, optimizing supply chain and supply routes,
advancing the interconnectivity, efficiency, and safety of smart
buildings, and safeguarding an organization’s brand and reputation
through resilient and responsive IT systems.
To start your journey to Best in Resilience, visit
bestinresilience.com or email us at resilience@everbridge.com.
To read the full results, go to 2024 Best in Resilience™
Study.
About Everbridge
Everbridge empowers enterprises and government organizations to
anticipate, mitigate, respond to, and recover stronger from
critical events. In today’s unpredictable world, resilient
organizations minimize impact to people and operations, absorb
stress, and return to productivity faster when deploying critical
event management (CEM) technology. Everbridge digitizes
organizational resilience by combining intelligent automation with
the industry’s most comprehensive risk data to Keep People Safe and
Organizations Running™. For more information, visit
https://www.everbridge.com/, read the company blog, and follow on
LinkedIn. Everbridge… Empowering Resilience.
All Everbridge products are trademarks of Everbridge, Inc. in
the USA and other countries. All other product or company names
mentioned are the property of their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20240708907167/en/
Everbridge Contacts: Jeff Young Media Relations
jeff.young@everbridge.com 781-859-4116 Jim Gatta Media Relations
jim.gatta@everbridge.com 215-290-3799