Cirba Solutions is committed to meeting and
exceeding the needs of its customers and the portal is one way to
achieve that priority
CHARLOTTE, N.C., July 16,
2024 /PRNewswire/ -- To enhance the customer
experience, and to reinforce its commitment to exceed the needs of
its customers, Cirba Solutions, the premier battery recycling
materials and management company, today announced the launch of its
proprietary online portal, CirbaSuite. The customized portal
provides security, ease of use and direct access to recycling
batteries with the most trusted name in the industry. The traceable
recovery of these critical metals is essential in creating a
closed-loop sustainable supply chain, and by expanding this
offering to customers, Cirba Solutions will now lead the industry
in creating end-to-end knowledge of the critical minerals in
lithium-ion batteries. The CirbaSuite customer portal will go live
to customers this month.
The portal increases operational efficiency by allowing
customers to access their accounts 24/7 and by providing them with
detailed insight into their partnership with Cirba Solutions. The
system will be used by major automotive and battery manufacturers,
as well as retail partners and telecommunications teams. Today, 89
percent of U.S. consumers expect brands or organizations to have an
online self-service portal, and as part of Cirba Solutions'
commitment to premium customer service, CirbaSuite puts those
customers in the driver's seat to request quotes, schedule pickups
and more when it's convenient for them.
"At Cirba Solutions, one of our key priorities is to exceed the
expectations of our customers to ensure they have access to the
tools and information they need in real-time," said David Klanecky, CEO & President of Cirba
Solutions. "The addition of this comprehensive tool supports
transparency, communication and reliability, not only with our
customers but also those that they partner with. CirbaSuite is the
only platform of its kind in the market, giving us an edge when it
comes to delivering on customer needs and differentiating our
services and capabilities."
Features of the Cirba Solutions customer portal include:
- Schedule Pickups: Current customers can schedule pickups and
coordinate specific site and order details.
- Request Quotes: Partners can request quotes for any battery
chemistry pickup.
- Locations: View all locations associated with accounts,
including editing locations and details by site.
- Dashboard: Customers can access in real-time the total pounds
of batteries their company has diverted from landfills, materials
recycled year-to-date (YTD), order battery recycling kits and
more.
- Analytics: Review and analyze account history to understand the
trends of batteries recycled.
Cirba Solutions customers will be contacted by a sales
representative to register an account. For more information about
the company visit: cirbasolutions.com.
About Cirba Solutions
Cirba Solutions is a premier
battery recycling materials and management company extracting
critical materials from scrap and used batteries, and then
supplying those battery-grade metals back into the supply chain. As
the only vertically integrated team with an operational,
differentiated platform and a full suite of capabilities, Cirba
Solutions is leading the creation of a circular battery supply
chain.
www.cirbasolutions.com
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SOURCE Cirba Solutions