Orvis Selects FourKites to Improve On-time Delivery and Optimize Inventory Management for Greater Customer Satisfaction
23 Julio 2024 - 6:30AM
Business Wire
Leading real-time supply chain visibility provider FourKites®
today announced that it has expanded its relationship with outdoor
retailer Orvis. A longtime FourKites customer, Orvis is now using
FourKites’ Order Insights to improve on-time delivery (OTD),
inventory management and customer satisfaction.
Today’s retailers are facing supply chain challenges including
persistent labor shortages, rising operational costs and the
shifting demands of omnichannel retail. Amidst these competing
pressures, companies are increasingly turning toward innovations
such as increased automation, improved real-time inventory tracking
and enhanced data analytics to maximize efficiency and to meet
evolving consumer expectations.
Against this backdrop, Orvis selected FourKites as its supply
chain visibility provider in 2021 to help optimize its inbound flow
to deliver exceptional customer experience. Since then, FourKites
has helped Orvis improve on-time delivery, as well as proactively
manage at-risk inventory and inbound orders for truckload and
less-than-truckload (LTL) shipments, as well as parcel, ocean and
air shipments. In addition, Orvis has been using FourKites’
industry-first order visibility solution — an order-centric view of
the supply chain — to reduce manual track and trace; to improve
visibility for inbound shipments; and to proactively manage orders
that run into delays, expedites and missed bookings.
Now, Orvis is enhancing these capabilities with Order Insights
to gain a real-time snapshot of their network's activity. Order
Insights dives deep into milestone analysis to uncover insights
into processing bottlenecks and the root causes of exceptions.
Customers can measure performance against critical key performance
indicators, such as on time in full (OTIF), customer health, cycle
times, fill rates and more. In addition, custom dashboards tailored
for customer health, order performance and potential risks allow
stakeholders across teams to access relevant insights, drill down
into specifics and keep supply chains running smoothly.
“FourKites empowers our cross-functional teams with critical
supply chain data at the order level, streamlining processes such
as responding to customer inquiries, monitoring the status and
lifecycle of orders, and quickly assessing the impact of exceptions
to facilitate faster, more informed decision-making,” said Wendy
Ripley, Orvis Global Trade Manager. “And now, with Order Insights,
we are already seeing significant benefits, including cost savings
from reduced track and trace efforts, and more accurate root cause
analysis for order-level exceptions. FourKites continues to elevate
our supply chain optimization to new levels, and we – as well as
our satisfied customers – couldn't be happier.”
“Amid the quickly evolving retail environment, it’s never been
more important for companies to have granular order visibility as
well as actionable insights,” said FourKites founder and CEO Mathew
Elenjickal. “FourKites’ expanding relationship with Orvis is a
testament to what the industry’s best supply chain data can do for
companies navigating the challenges of international commerce.
Nothing gives us greater satisfaction than seeing them thrive.”
With hundreds of major retailers among its customer base,
including TJX, Best Buy, Dollar Tree and Sprouts Farmers Market,
FourKites continues to demonstrate impressive growth. Touching the
supply chains of 50% of the Fortune 500 companies, FourKites now
counts over 1,500 of the world’s leading brands among its
customers, with its retail customer base having increased 25% over
the past 12 months. The company tracks 1,200 ports — accounting for
more than 98% of the world's container traffic — and 4.3 million
facilities across more than 230 countries and territories.
About FourKites
Leading global supply chain visibility platform FourKites®
empowers business leaders with comprehensive visibility into
transportation, yards, warehouses, stores and beyond. Tracking more
than 3.2 million shipments daily across road, rail, ocean, air,
parcel and last mile, and reaching over 200 countries and
territories, FourKites combines real-time data and powerful machine
learning to help companies digitize their end-to-end supply chains.
More than 1,500 of the world’s most recognized brands — including 9
of the top-10 CPG and 18 of the top-20 food and beverage companies
— trust FourKites to transform their business and create more
agile, efficient and sustainable supply chains. To learn more,
visit https://www.fourkites.com/.
About Orvis
Founded in 1856, outdoor retailer Orvis is the trusted guide to
the adventure and wonder in nature. Orvis operates more than 80
retail stores around the United States and maintains a network of
over 400 dealers worldwide as a trusted source of discovery and
adventure in the natural world through fly fishing, wingshooting
and our connection with dogs. A purpose-led company, Orvis was one
of the first to establish a corporate philanthropy program in the
1980s. The company commits 5% of pretax profits each year to
ensuring the sustainable future of fly fishing, wingshooting, and
the natural world for future generations. To learn more visit
Orvis.com.
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Marianna Vyridi Big Valley Marketing for FourKites (650)
468-3263 mvyridi@bigvalley.co