End-to-End Updates in the Market-Leading
Fundraising Software Include New Fundraising AI Tools and
a Reimagined User Experience
CHARLESTON, S.C., April 18,
2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB),
the leading provider of software for powering social impact, today
announced a major wave of all-new innovation and powerful
enhancements coming to its industry-leading fundraising software,
Blackbaud Raiser's Edge NXT®.
"Fundraisers rely on Raiser's Edge NXT to raise money, save
time, and deliver remarkable outcomes for their organizations,"
said Mike Gianoni, president and
CEO, Blackbaud. "We're excited to deliver cutting-edge innovations
over the next year that will supercharge our customers' efficiency
and outcomes at an unrivaled scale across the social impact
community. This is the most popular and powerful software on the
market today, and these enhancements will ensure fundraisers remain
on the frontlines of innovation."
At this month's AFP Icon conference, the largest gathering of
fundraising professionals in the world, Blackbaud gave advanced
looks at new capabilities that are part of this end-to-end
evolution. Forthcoming updates to Raiser's Edge NXT that will be
available to all users at no extra cost include:
- Powerful new fundraising AI to surface new donation
opportunities, automate customer journeys to present the best next
steps for cultivating valuable supporters, and generative AI to
help fundraisers draft constituent communications—all based on
Blackbaud's responsible Intelligence for Good® strategy,
with best-practice security principles built in.
- A streamlined Raiser's Edge NXT user experience backed
by modern UX technology, thoughtfully reimagined for every
player on the modern fundraising team, designed to bring teams
together to achieve their most important outcomes, with 100% of
critical workflows available in a single, unified view.
- Personalized productivity dashboards that will allow
every user to focus on and prioritize their next actions and
critical tasks. With all-new executive views, leaders will be
able to make more nimble decisions. Fundraiser views will identify
priority outreach and engagement opportunities to move major giving
prospects toward mission-impacting gifts.
- Top-performing donation forms that offer fee-free
processing to bring in more gifts and donors at less cost. Designed
to prioritize the donor experience while saving organizations time
and money, Blackbaud's optimized donation forms are mobile-first,
display seamlessly on a website without the need to create a new
webpage, and enable payment directly within the form. Intelligence
built into these forms will be able to automatically adjust the
"ask ladder" to achieve higher-than-average gift amounts based on
donor data analysis.
Initial reactions to these enhancements have been overwhelmingly
positive, with excited crowds at Blackbaud's AFP Icon expo booth
viewing sneak previews.
Jeff Shaw, Vice President of
Institutional Advancement at Harris-Stowe State University shared,
"Moving from a very outdated CRM to Raiser's Edge NXT was truly a
game changer for us. We are so pleased to have such a robust
fundraising solution containing a suite of state-of-the-art
advancement tools, all in one simple user interface. Blackbaud does
a stellar job of offering trainings, knowledgebase solutions, and
an overall community of users that makes the adjustment to a new
system less intimidating. We are excited for further enhancements
coming and encouraged by what we saw from Blackbaud live at AFP
Icon."
These end-to-end enhancements will be accompanied by a robust
customer support and enablement commitment to ensure that users get
maximum value from this evolution with minimum friction.
"Raiser's Edge NXT plays a major role in our customers'
workdays, careers, and professional success, and we never take that
lightly," said Todd Lant, chief
customer officer, Blackbaud. "We're committed to ensuring that
adopting these enhancements is easy for our customers, accompanied
with the right training and support."
Organizations can learn about these upcoming enhancements and
more at the Raiser's Edge NXT Product Update Briefing virtual
event. The North American session is taking place Tuesday, April 30, at 2
p.m. ET, with additional sessions for the Europe and Pacific regions. Registration is
available here.
About Blackbaud
Blackbaud (NASDAQ: BLKB) is the
leading software provider exclusively dedicated to powering social
impact. Serving the nonprofit and education sectors, companies
committed to social responsibility and individual change makers,
Blackbaud's essential software is built to accelerate impact in
fundraising, nonprofit financial management, digital giving,
grantmaking, corporate social responsibility and education
management. With millions of users and over $100 billion raised, granted or managed through
Blackbaud platforms every year, Blackbaud's solutions are
unleashing the potential of the people and organizations who change
the world. Blackbaud has been named to Newsweek's list of America's
Most Responsible Companies, Quartz's list of Best Companies for
Remote Workers, and Forbes' list of America's Best Employers. A
remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa
Rica and the United
Kingdom, supporting users in 100+ countries. Learn more
at www.blackbaud.com or follow us on X/Twitter, LinkedIn,
Instagram and Facebook.
Media Inquiries
media@blackbaud.com
Forward-looking Statements
Except for historical
information, all of the statements, expectations, and assumptions
contained in this news release are forward-looking statements that
involve a number of risks and uncertainties, including statements
regarding expected benefits of products and product features.
Although Blackbaud attempts to be accurate in making these
forward-looking statements, it is possible that future
circumstances might differ from the assumptions on which such
statements are based. In addition, other important factors that
could cause results to differ materially include the following:
general economic risks; uncertainty regarding increased business
and renewals from existing customers; continued success in sales
growth; management of integration of acquired companies and other
risks associated with acquisitions; risks associated with
successful implementation of multiple integrated software products;
the ability to attract and retain key personnel; risks associated
with management of growth; lengthy sales and implementation cycles,
particularly in larger organization; technological changes that
make our products and services less competitive; and the other risk
factors set forth from time to time in the SEC filings for
Blackbaud, copies of which are available free of charge at the
SEC's website at www.sec.gov or upon request from Blackbaud's
investor relations department. All Blackbaud product names
appearing herein are trademarks or registered trademarks of
Blackbaud, Inc.
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SOURCE Blackbaud