Unitywater and Cognizant embark on a five-year
collaboration for ICT Support Managed Services for the water
provider
SYDNEY and TEANECK,
N.J., July 28, 2024 /PRNewswire/ -- Unitywater,
a leading water utility in Queensland, has announced a 5-year
collaboration with Cognizant (Nasdaq: CTSH), a global leader in
technology and professional services. This relationship aims to
support Unitywater's digital infrastructure, enhancing operational
efficiency and productivity, in alignment with its strategic
ambition of healthy and thriving communities.
Unitywater sought a collaborative partner for its ICT Support
Managed Services and selected Cognizant based on its proven
capabilities in delivering innovative digital solutions and IT
managed services, and its clear vision for enhancing operational
efficiency.
Gavin Kelly, Unitywater's Head of
Technology and Digital Services, stated, "We are excited to work
with Cognizant, whose expertise in managed services and flexible
approach align perfectly with our strategic ambition. This
collaboration will enhance our ambition of healthy and thriving
communities through keeping it simple and prioritizing intelligent
operations that result in a better customer experience."
Rob Marchiori, Cognizant
Australia Country Manager, commented, "Cognizant is committed to
delivering innovative solutions that drive operational excellence.
Cognizant brings global capabilities and technology expertise that
will support Unitywater's vision for the future. We are very much
looking forward to this collaboration."
Key performance indicators for Cognizant's performance include
the Net Promoter Score, which will measure internal and external
customer satisfaction and the impact of Cognizant's services on
Unitywater's IT users, operational efficiency, and productivity
improvements.
About Unitywater
Twenty-four hours a day, seven days a
week, Unitywater provides customers in Moreton Bay, Sunshine Coast and Noosa with high-quality,
safe, and reliable water and wastewater services. We take pride in
providing essential services that are economically and
environmentally sustainable, delivering on our purpose of fostering
healthy and thriving communities.
As a modern utility, Unitywater provides essential services to
more than 800,000 members of our community and continue to support
the growth in our region through an investment of $1.8 billion over the next five years to deliver
critical infrastructure – all while supporting and employing over
700 people in our community.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers
modern businesses. We help our clients modernize technology,
reimagine processes and transform experiences so they can stay
ahead in our fast-changing world. Together, we're improving
everyday life. See how at www.cognizant.com or @cognizant.
For more information, contact:
|
Europe / APAC /
US
Name Christina
Schneider
Email
christina.schneider@cognizant.com
|
|
India
Name Rashmi
Vasisht
Email
rashmi.vasisht@cognizant.com
|
View original content to download
multimedia:https://www.prnewswire.com/news-releases/unitywater-selects-cognizant-for-information-and-communication-technology-ict-support-managed-services-302207412.html
SOURCE Cognizant Technology Solutions