Some TD Ameritrade Clients Unable To View Streaming Quotes
08 Junio 2010 - 4:27PM
Noticias Dow Jones
Some TD Ameritrade Holding Corp. (AMTD) clients were unable to
view streaming stock quotes late Tuesday, a company spokeswoman
confirmed.
The spokeswoman said the issue occurred shortly before the stock
market closed at 4 p.m. EDT, and affected quotes for customers
using one of the two platforms operated by TD Ameritrade. But she
said, "this does not impact trading on these platforms, nor are the
thinkorswim platforms affected in any way."
TD Ameritrade acquired options brokerage thinkorswim in June
2009 to advance its trading technology and boost its presence in
the active trader market.
The spokeswoman said, "we are working on a resolution [to the
issue] and hope to have one soon."
The latest glitch for the Omaha, Neb. online broker is the
company's third technology problem in the past three weeks; some
customers were unable to access TD Ameritrade's website on Monday
and on May 20.
On Monday, Ameritrade said the service disruption affected a
"very small number of clients" and was related to a "connection
issue with a certain Internet service provider." The company
declined to name the vendor.
TD Ameritrade didn't have any website issues during the May 6
"flash crash," but experienced a surge in its trading volume, along
with its rivals Charles Schwab Corp. (SCHW) and E*Trade Financial
Corp. (ETFC).
Shares of TD Ameritrade closed Tuesday up 54 cents, or 3.1%, at
$17.79.
-By Brett Philbin, Dow Jones Newswires; 212-416-2173;
brett.philbin@dowjones.com
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