Bobby Hall to lead Global Channel Sales and
Paula Morton appointed VP of Sales Engineering
LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to
transform contact center performance, today announced the hiring of
Bobby Hall as Global Vice President, Channel Sales, and Paula
Morton as Vice President, Sales Engineering. Both bring decades of
executive experience in the contact center industry and
demonstrable track records of scaling channel programs that deliver
bottom-line results.
Hall, a recognized channel executive in the cloud communications
industry, will lead LiveVox’s partner ecosystem expansion. Prior to
joining LiveVox, Hall served as Global Vice President, North
American Channels at 8x8. He has won numerous Channel awards, which
include being named into Channel Partners’ Circle of Excellence, as
well as Channel Influencer of the Year. Prior to 8x8, Hall held
channel positions with CenturyLink (Lumen), Unify, Arrow, ShoreTel,
and Avaya.
"Today’s contact center software vendors tend to be focused on a
single use case, but one size doesn’t fit all! LiveVox’s
partner-friendly consumption models offer partners an opportunity
to delight their customers and build profitable cloud franchises.
LiveVox is what our partners need, and I couldn’t be more excited
to have this opportunity to help them,” said Hall. “LiveVox’s
seamless single platform experience for agents, supervisors, and
customers gives our partners a meaningful competitive
advantage.”
Paula Morton will lead LiveVox’s sales engineering teams and
partner pre-sales enablement. Most recently, Morton was Digital
Strategy Director at Avaya. Before Avaya, she held leadership
positions across technical sales, consulting, and service delivery
at CTIntegrations (Avaya), Eventus Solutions Group, SPS
(ConvergeOne), and Imagine Technologies (SPS).
“I’ve dedicated my career to helping contact center leaders
solve tough problems. Time to value has a short fuse and the need
to reduce customer effort, improve the agent experience, and
support a distributed workforce while realizing incremental wins is
today’s mission,” said Morton. “Beyond the quickly evolving
platform, what attracted me to LiveVox is the leadership team’s
laser focus on driving customer success. LiveVox’s omnichannel
‘born in the cloud’ solution is the answer for any customer that
wants to move workloads to the cloud, but doesn’t have unlimited
resources – and who has unlimited resources?”
“The channel, as a source of business opportunities and
innovation, is critically important to our go forward strategy,”
said John DiLullo, CEO, LiveVox. “Our ability to bring in known
contact center executives with extensive channel and customer care
expertise, like Bobby and Paula, showcases LiveVox’s maturation and
signals our unwavering commitment to our longstanding and new
business partners.”
To learn more about LiveVox’s channel program, click here.
About LiveVox
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that
helps business leaders redefine customer engagement and transform
their contact center’s performance. Decision-makers use LiveVox to
improve customer experience, boost agent productivity, empower
their managers, and enhance their system orchestration
capabilities. Everything needed to deliver game-changing results
can be seamlessly integrated and configured to maximize your
success: Omnichannel Communications, AI, a Contact Center CRM, and
Workforce Engagement Management tools.
For more than 20 years, clients of all sizes and industries have
trusted LiveVox’s scalable and reliable cloud platform to power
billions of omnichannel interactions every year. LiveVox is
headquartered in San Francisco, with international offices in
Medellin, Colombia and Bangalore, India.
To stay up to date with everything LiveVox, follow us @LiveVox,
visit www.livevox.com or call one of our specialists at (844)
207-6663.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of 1934, as
amended. Some of the forward-looking statements can be identified
by the use of forward-looking words. Statements that are not
historical in nature, including those containing the words
“anticipate,” “expect,” “suggests,” “plan,” “believe,” “intend,”
“estimates,” “targets,” “projects,” “should,” “could,” “would,”
“may,” “will,” “forecast,” “opportunity” and other similar
expressions are intended to identify forward-looking statements.
All forward-looking statements are based upon management estimates
and forecasts and reflect the views, assumptions, expectations, and
opinions of the LiveVox as of the date of this press release, and
may include, without limitation, changes in general economic
conditions, including as a result of COVID-19, all of which are
accordingly subject to change. Any such estimates, assumptions,
expectations, forecasts, views or opinions set forth in this press
release constitute LiveVox’s judgments and should be regarded as
indicative, preliminary and for illustrative purposes only. The
forward-looking statements contained in this press release are
subject to a number of factors, risks and uncertainties, some of
which are not currently known to LiveVox, which may cause the
LiveVox’s actual results, performance or financial condition to be
materially different from the expectations of future results,
performance of financial condition. Important factors, among
others, that may affect actual results are described in the
Company’s filings with the Securities and Exchange Commission
(“SEC”), including our Form 10-K filed with the SEC on March 2,
2023. Although forward-looking statements have been made in good
faith and are based on assumptions that the LiveVox believes to be
reasonable, there is no assurance that the expected results will be
achieved. LiveVox’s actual results may differ materially from the
results discussed in forward-looking statements. Readers are
cautioned not to place undue reliance upon any forward-looking
statements, which speak only as of the date made. These
forward-looking statements are made only as of the date hereof, and
LiveVox does not undertake any obligations to update or revise the
forward-looking statements, whether as a result of new information,
future events or otherwise, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230427005323/en/
PR Contact for LiveVox Katie Creaser LiveVoxPR@ICRInc.com
IR Contact for LiveVox Ryan Gardella
LiveVoxIR@ICRInc.com
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