Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience
07 Junio 2023 - 8:00AM
Business Wire
New StateRAMP authorization will accelerate
adoption of the Qualtrics XM Platform™ in state and local
government
Qualtrics also designated readily-awardable by
Department of Defense’s Chief Digital and Artificial Intelligence
Office in its Tradewind Solutions Marketplace
Qualtrics (Nasdaq: XM), the leader and creator of the experience
management category, today announced two new security
authorizations that will make it faster and easier for government
agencies to collect feedback from key stakeholders, uncover
valuable insights and take action to improve experiences for
residents, customers and employees. This announcement was made at
the AWS Summit Washington, DC taking place June 7-8 at the Walter
E. Washington Convention Center.
Qualtrics is one of the first data collection and analytics
platform providers to acquire StateRAMP authorization, certifying
its commitment to protecting the privacy and security of its
customers’ data, particularly for state, local and tribal
government entities.
In addition, Qualtrics is the first experience management
provider to be accepted into the US Department of Defense Tradewind
Solutions Marketplace as a vetted provider of technology solutions
for federal agencies.
Ensuring secure data environments for state and local
government
StateRAMP, the State Risk and Authorization Management Program,
is a highly respected and recognized certification program for
cloud cybersecurity excellence. It is awarded to companies that
have implemented robust cybersecurity policies, procedures and
technologies to safeguard against cyber threats in state and local
government. Inspired by and based on the FedRAMP standards and
framework, StateRAMP provides a streamlined process for assessing
the security of cloud-based solutions and ensuring regulatory
compliance.
In achieving StateRAMP certification, Qualtrics demonstrates its
dedication to providing state and local government customers with
the highest level of cybersecurity protection possible. The
certification also reinforces the company's commitment to staying
ahead of emerging cyber threats and continuously improving its
security measures. State and local government data and processing
will be migrated to Gov1, a Qualtrics StateRAMP authorized data
center powered by AWS.
Governments around the world leverage Qualtrics to better
understand the experiences residents, customers and employees are
having with their organization to pinpoint improvements that
maximize impact. This StateRAMP certification for state and local
governments builds on the company’s 2018 FedRAMP Moderate
authorization. Qualtrics will continue to prioritize cloud
cybersecurity as a critical component of its operations, and will
maintain its certifications to continue providing world-class
products and services to government agencies at all levels.
Inclusion in DoD’s vetted marketplace will fast track
Qualtrics as a federal government solution provider
Qualtrics has been accepted into the US Department of Defense
(DoD) Chief Digital and Artificial Intelligence Office (CDAO)
Tradewind Solutions Marketplace (TSM), a digital repository of
post-competition, readily-awardable technology solutions. With its
platform now competitively evaluated and readily-awardable for the
DoD, Qualtrics is making it easier and faster for federal agencies
to procure its industry-leading experience management
solutions.
The CDAO is responsible for the acceleration of the DoD’s
adoption of data, analytics and AI to generate decision advantage
from the boardroom to the battlefield. To achieve this designation,
the Qualtrics XM Platform was assessed and vetted through
competitive procedures which satisfy the competition requirements
of the Federal Acquisition Regulation (FAR) Part 6, and the Defense
Federal Acquisition Regulation Supplement (DFARS) Part 206.
“Qualtrics is committed to maintaining the highest bar for
security and compliance, and today’s news is a testament to our
efforts to help governments improve the experiences they deliver to
residents and employees while also protecting the data they collect
and analyze on our platform,” said Chelsie Bright, head of public
sector industries at Qualtrics. “By achieving these milestones,
Qualtrics is easing the burden on resource-constrained
decision-makers at all levels of government who find themselves
considering new technology partnerships and managing supplier
risk.”
To learn more about how Qualtrics helps governments transform
the way they operate and bridge the gap between residents and the
governments that serve them, tune in to the session taking place
today at the AWS Summit, “Humanize government: Connect with
citizens via experience management.”
About Qualtrics XM for Government
Qualtrics helps government organizations design experiences that
build public trust and foster community engagement by putting
people at the center of every government experience. As the most
comprehensive platform for strategic experience management,
Qualtrics enables government organizations to capture feedback
across every touchpoint and journey, streamline workflows and
automate actions to continuously improve the experience of
communities and employees. Its unmatched ability to capture
unsolicited feedback and segment populations based on actual
experiences helps government agencies design more inclusive and
effective services, programs and policies. Qualtrics is the only
ISO 27001, FedRAMP compliant and HITRUST certified experience
management platform on the market, so organizations can confidently
collect and analyze data knowing sensitive information is secure.
The solutions are used by more than 350 state, provincial and local
government organizations and 90 federal offices to harness the
power of resident and employee sentiment to design policies and
provide services the public needs most. To learn more, please visit
qualtrics.com/government.
About Qualtrics
Qualtrics, the leader and creator of the experience management
category, is a cloud-native software provider that helps
organizations quickly identify and resolve points of friction
across all digital and human touchpoints in their business – so
they can retain their best customers and employees, protect their
revenue, and drive profitability. More than 18,750 organizations
around the world use Qualtrics’s advanced AI to listen, understand,
and take action. Qualtrics uses its vast universe of experience
data to form the largest database of human sentiment in the world.
Qualtrics is co-headquartered in Provo, Utah and Seattle, and
operates out of 28 offices globally. To learn more, please visit
qualtrics.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230607005386/en/
Media Contact: Geraldine Lim press@qualtrics.com
951-318-3494
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