Self-service technology enables economic operation of new
store concept to ensure local supply in rural areas
FRECKENFELD, Germany, and NORTH
CANTON, Ohio, July 17,
2024 /PRNewswire/ -- It is now possible to quickly
pick up a packet of flour or a bottle of wine around the clock –
including weekends – in the village of Freckenfeld
(Rhineland-Palatinate, Germany).
The local village store had been closed since May 2023 and was recently reopened with a new
operator and a new concept: as a 24/7 grocery store with
self-service. To ensure a smooth operation, Diebold Nixdorf (NYSE:
DBD) equipped the store called "Dorfladen Freckenfeld – Powered by
EDEKA Paul" with two DN Series® EASY eXpress
self-service checkouts for cashless payment. Both systems run in a
special unmanned mode keeping them ready for use at all times, for
example, by deleting uncompleted transactions after a timer has
expired.
In the mornings, employees are on site to replenish the shelves
and assist customers when required. During this temporary presence
of staff, the purchase of age-restricted goods such as alcoholic
beverages – the range in the village store includes numerous
products from local winegrowers – can also be carried out using
automatic, AI-based age verification. When an item is scanned at
the self-service checkout, the Vynamic® Smart Vision I
Age Verification solution from Diebold Nixdorf asks customers
whether or not they would like automatic age recognition. Once
consent has been given, the customer's facial characteristics are
analyzed using a camera installed on the system and sophisticated
AI algorithms determine their age. If this age is above a
predefined threshold, the transaction can be continued.
If there is no staff in the village store, the area with the
age-restricted goods can only be entered upon presentation of an ID
card, which then also authorizes the purchase.
The new operator of the store is Benedikt Paul, who
already runs two EDEKA stores in Rhineland-Palatinate as part of
the EDEKA Group, which is one of the leading German supermarket
organizations: "Our 'Dorfladen Freckenfeld – Powered by EDEKA
Paul' offer has been very well received. We are delighted that,
together with the residents of Freckenfeld, we have been able to
develop a new approach to convenient local shopping that optimally
meets the needs of our customers with a modern store concept and
innovative technologies, while at the same time enabling
cost-effective operation."
Matt Redwood, vice president,
Retail Technology Solutions at Diebold Nixdorf, said: "The
village store in Freckenfeld is a successful example of how modern
store technology with self-service checkouts can help to ensure
that local supplies, which are urgently needed in rural areas in
particular, are available around the clock. The automatic, AI-based
age verification solution also enables a faster checkout process.
This pleases customers and allows employees to concentrate on their
core tasks."
About Diebold Nixdorf
Diebold Nixdorf (NYSE: DBD),
Incorporated automates, digitizes and transforms the way people
bank and shop. As a partner to the majority of the world's top 100
financial institutions and top 25 global retailers, our integrated
solutions connect digital and physical channels conveniently,
securely and efficiently for millions of consumers each day. The
company has a presence in more than 100 countries with
approximately 21,000 employees worldwide.
Visit www.dieboldnixdorf.com for more information.
X: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf, Incorporated