ServiceTitan Named as a Preferred Software Provider for Ferguson to Empower Commercial Service, Residential, and Specialty Contractors
03 Septiembre 2024 - 9:00AM
Business Wire
The Two Industry Leaders Join Forces to Drive
Customer Revenue Growth, Solve Procurement Challenges, and
Deliver Exceptional Customer Experience Across the Trades
ServiceTitan, a software platform built to power the trades,
today announced the successful launch of its strategic
collaboration with Ferguson, a leading value-added distributor of
commercial and residential supplies with approximately 1,500
locations across the United States. With this strategic
collaboration, Ferguson’s contractor network can leverage
ServiceTitan’s powerful residential, commercial, HVAC, and
construction platform, enabling them to win more business,
increase profitability, and maximize the lifetime value of their
downstream customers.
ServiceTitan’s robust, cloud-based services platform provides
contractors with an integrated suite of software designed to manage
and grow their businesses. With an end-to-end solution that
includes tools for scheduling, dispatching, service agreements,
timekeeping, purchasing, inventory, invoicing, project management,
customer relationship management, and more, ServiceTitan is
designed to streamline operations and maximize efficiency. By
connecting with Ferguson’s robust product catalog and real-time
pricing and availability, ServiceTitan will help contractors
address procurement challenges, providing up-to-date product and
pricing, ensuring accurate job quoting, and enabling seamless
purchase order submissions.
“Working with Ferguson supports our joint mission in
transforming the industry by significantly enhancing our customers’
ability to navigate economic volatility and supply chain
disruptions in the wake of the increasing demands from their
customers,” said Tyler Beesley, Vice President of Business
Development at ServiceTitan. “Ferguson’s extensive network and
exceptional product offerings, combined with our digital
transformation tools, provide an unparalleled advantage for trade
businesses. This collaboration ensures our customers can attract
and retain clients while achieving their growth and success goals
in today’s competitive market.”
Over the past six months, the two companies have been working
closely to garner key insights. This collaboration demonstrated
promising results through the seamless integration of technology
and resources, improving operational effectiveness for many beta
testers.
“Everything we do as an organization is rooted in how to be the
best partner to our customers and how to make their complex
projects more simple and successful,” said Jim Golini, Senior Vice
President, Residential Trade at Ferguson. “We collaborated with
ServiceTitan to make it easier for the dual trade contractor to get
the product they need when they need it, linking a great technology
solution with Ferguson's huge inventory of products and
best-in-class customer service.”
ServiceTitan and Ferguson’s collaboration is intended to deliver
meaningful value to contractors in the form of compelling
integration capabilities, including:
- Real-Time Pricebook Updates: Improve and automate
visibility of up-to-date product and vendor cost data directly from
Ferguson.
- In-App Procurement: Deliver a more end-to-end workflow
through in-app submission of purchase orders directly to Ferguson
from ServiceTitan’s platform.
- Real-Time Pricing and Availability: With real-time
pricing and availability directly from Ferguson branch locations,
you can provide more accurate delivery times and improved
scheduling.
- Simplify Reconciliation: Easily identify discrepancies
for 3-way matching across purchase orders, receipts, and bills in
one system.
- Consolidate AP: Save time and minimize manual entry by
managing bills faster and in-app.
- Increase Profitability: Price services effectively and
protect margins with real-time access to fluctuating costs.
- End-Customer Satisfaction: Achieve more effective sales
proposals and accurate delivery timelines.
By teaming up, ServiceTitan and Ferguson are better able to
address contractors’ procurement challenges, including fluctuating
costs and the availability of materials, and deliver a
best-in-class customer experience for commercial, construction, and
residential contractors. More information is available at:
www.servicetitan.com/ferguson.
About ServiceTitan
ServiceTitan is a cloud-based software platform built to power
trades businesses. The company’s end-to-end solution gives
contractors the tools they need to run and grow their business,
manage their back office, and provide a stellar customer
experience. By bringing an integrated SaaS platform to an industry
historically underserved by technology, ServiceTitan is equipping
tradespeople with the technology they need to keep the world
running. ServiceTitan is backed by world-class investors including
Battery Ventures, Bessemer Venture Partners, Coatue, CPP
Investments, Dragoneer Investment Group, Durable Capital Partners
LP, Generation Investment Management, ICONIQ Growth, Index
Ventures, Sequoia Capital, Thoma Bravo, TPG, and T. Rowe Price.
About Ferguson
Ferguson. (NYSE: FERG; LSE: FERG), is the largest value-added
distributor serving the specialized professional in our $340B
residential and non-residential North American construction market.
We help make our customers’ complex projects simple, successful and
sustainable by providing expertise and a wide range of products and
services from plumbing, HVAC, appliances, and lighting to PVF,
water and wastewater solutions, and more. Headquartered in Newport
News, Va., Ferguson has sales of $29.7 billion (FY’23) and
approximately 35,000 associates in 1,700 locations. For more
information, please visit corporate.ferguson.com.
© 2024 ServiceTitan, Inc. All rights reserved. ServiceTitan, the
ServiceTitan logo, and all ServiceTitan product and service names
mentioned herein are registered trademarks or unregistered
trademarks of ServiceTitan, Inc., in the United States and other
countries. Other brand names and marks mentioned herein are for
identification purposes only and may be the trademarks of their
respective holder(s).
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version on businesswire.com: https://www.businesswire.com/news/home/20240903735313/en/
Press Contact Max Wertheimer ServiceTitan, Inc.
Press@servicetitan.com
Ferguson Enterprises (NYSE:FERG)
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Ferguson Enterprises (NYSE:FERG)
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