ST. LOUIS, Aug. 27, 2019 /PRNewswire/ -- Panera Bread
today announced the availability of its national delivery service
for the first time through DoorDash, Grubhub and Uber Eats.
In addition to being able to order from Panera's own app and web
site, consumers will now be able to use all three apps to order
Panera for lunch or dinner. Whether customers order via
Panera's apps or through one of its partners, their orders will be
delivered to them by Panera's own delivery drivers in most
markets. Through these new partnerships, Panera is creating
more ways for guests to access their Panera favorites while still
ensuring the quality Panera delivery experience the company has
honed over the last three years.
![Panera Logo Panera Logo](https://mma.prnewswire.com/media/965657/Panera_Logo.jpg)
Delivery via the Panera app and ecommerce platforms remains in
place and will continue to be a strong point of access, for both
new and existing Panera customers. Year to date, Panera's
platforms have driven more than 28 million delivery orders,
resulting in delivery becoming 7% of Panera's overall sales. In
fact, the "bring your own courier model" is only possible because
of the strong infrastructure Panera has established through its own
delivery platform.
"Panera has been a leader in the delivery market as one of the
first fast casual concepts to offer its own delivery service.
Today, through these partnerships, we are pioneering once again by
being the first fast casual to launch the "bring your own courier"
model nation-wide," said Dan Wegiel,
EVP Chief Growth and Strategy Officer at Panera. "The most
important consideration for Panera is owning the guest
experience—and making sure it's a great one. These new partnerships
are possible because we already have a fleet of delivery drivers
and the infrastructure created to support increased demand. We
believe this partnership model helps differentiate us from our
competitors and will take our already successful delivery business
to new heights."
The delivery industry has continued to see exponential growth,
and now, Panera fans in certain areas can order through DoorDash,
Grubhub and Uber Eats from a majority of the 1,600 Panera cafes
offering delivery.
Wegiel added, "These partnerships capitalize on the delivery
base we built over the last few years and use an economic model
that works for us. More consumers than ever will be able to access
Panera with the service-level expectations to which they have grown
accustomed – we love that."
Panera is now working to connect the brand's industry-leading
loyalty program—MyPanera—to delivery orders placed through the
delivery partner sites. In the coming months, customers signed up
for the MyPanera program will be able to earn visit credits toward
MyPanera rewards when ordering through DoorDash, Grubhub and Uber
Eats. Panera and the three partners have also committed to
supporting the partnership through robust marketing efforts in
2019.
To learn more, or to order Panera for delivery, download the
Panera app or visit www.PaneraBread.com.
About Panera Bread
Thirty years ago, at a time
when quick service meant low quality, Panera set out to challenge
this expectation. We believed that food that was good and that you
could feel good about, served in a warm and welcoming environment
by people who cared, could bring out the best in all of us. To us,
that is food as it should be and that is why we exist.
So we began with a simple commitment: to bake bread fresh every
day in our bakery-cafes. No short cuts, just bakers with simple
ingredients and hot ovens. Each night, any unsold bread and baked
goods were shared with neighbors in need.
These traditions carry on today, as we have continued to find
ways to be an ally for wellness to our guests. That means crafting
a menu of soups, salads and sandwiches that we are proud to feed
our families. Like poultry and pork raised without antibiotics on
our salads and sandwiches. A commitment to transparency and options
that empower our guests to eat the way they want. Seasonal flavors
and whole grains. And a commitment to removing or not using
artificial additives (preservatives, sweeteners, flavors, and
colors from artificial sources on our No No list) in the food in
our bakery-cafes. Why? Because we think that simpler is better and
we believe in serving food as it should be. Because when you don't
have to compromise to eat well, all that is left is the joy of
eating.
We're also focused on improving quality and convenience. With
investments in technology and operations, we now offer new ways to
enjoy your Panera favorites – like mobile ordering and Rapid
Pick-up® for to-go orders and delivery – all designed to make
things easier for our guests.
As a result, Panera has been one of the most successful
restaurant companies in history. What started as one
400-square-foot cookie store in Boston has grown into a company with more than
2,300 units, nearly $6 billion in
system-wide sales, and over 100,000 associates.
As of June 25, 2019, there were
2,143 bakery-cafes in 48 states and in Ontario, Canada, operating under the Panera
Bread® or Saint Louis Bread Co.® names. For more information, visit
panerabread.com or find us on Twitter (@panerabread), Facebook
(facebook.com/panerabread) or Instagram (@panerabread).
About DoorDash
DoorDash is a technology platform that
connects customers with their favorite local and national
businesses in over 4,000 cities and all 50 states across the
United States and Canada. Founded in 2013
by Stanford students Tony Xu, Andy Fang,
and Stanley Tang, the company currently reaches 80 percent of
U.S. households and has the widest selection of restaurants in the
U.S. DoorDash empowers merchants to grow their businesses by
offering on-demand delivery, data-driven insights, and better
in-store efficiency, providing delightful experiences from door to
door. By building the last-mile delivery infrastructure for local
cities, DoorDash is bringing communities closer, one doorstep at a
time. Read more on the DoorDash blog or
at www.doordash.com.
About Grubhub
Grubhub (NYSE: GRUB) is the nation's
leading online and mobile food-ordering and delivery marketplace
with the largest and most comprehensive network of restaurant
partners, as well as the largest diner base. Dedicated to
connecting diners with the food they love from their favorite local
restaurants, Grubhub strives to elevate food ordering through
innovative restaurant technology, easy-to-use platforms and an
improved delivery experience. Grubhub is proud to work with more
than 125,000 restaurant partners in over 2,400 U.S. cities and
London. The Grubhub portfolio of
brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and
MenuPages.
About Uber Eats
Uber Eats is an on-demand food
delivery app and website that helps bring millions of people around
the world the food they want, at the tap of a button. We partner
with over 200,000 restaurants in more than 500 markets across 36
countries and six continents to offer meals for every taste and
occasion. From specialty local favorites to everyday national brand
names, Uber Eats offers millions of dishes while maintaining an
average delivery time under 30 minutes.
Media Contacts:
Edward
Ruddy
Sloane & Company
ERuddy@SloanePR.com
Nirmala Singh
Zeno Group
Nirmala.Singh@zenogroup.com
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SOURCE Panera Bread