--Sales and profit increase less than expected in fiscal second quarter

--Weak traffic and resistance to promotions pull down North American same-store sales

--Shares fall 15%

(Updates with executive comments, further details throughout)

 
   By Joan E. Solsman 
 

Luxury handbag maker Coach Inc. (COH) insulated its brand prestige to the detriment of North American sales during the holidays, reporting an unexpectedly weak 1.5% increase in fiscal-second-quarter earnings.

Efforts to protect the Coach image have taken on a heightened importance as it tries to become a more diverse lifestyle brand, one in which customers can deck themselves out in Coach head-to-toe. But the company lost share in its key U.S. handbag market to upstart luxury brands with aggressive promotions, as it feared watering down its cachet.

Shares recently dropped 15% to $51.62 as profit and sales growth both fell short of expectations, as North American same-store sales declined for the first time in three years.

Chairman and Chief Executive Lew Frankfort said the month of December brought the quarter's two main challenges: weak traffic and intensifying promotions.

Uncertainty about the fiscal cliff and Sandy recovery kept shopper levels low, executives said, with the latter causing about one percentage point of its 2% North American comparable sales decline. Total North American sales increased 1% to $1.08 billion.

In addition, competition and promotions intensified in women's bags and accessories, especially in the weeks leading up to Christmas. Mr. Lew said Coach had ability to promote its way to positive same-stores sales but resisted to protect its brand's standing.

John Kernan, an analyst for Cowen & Co., noted competition from the likes of Michael Kors Holdings Ltd. (KORS), Kate Spade and Tory Burch was dogging the company. Coach "is having difficulty defending its industry-leading market share to upstart lifestyle brands and more promotionally driven brands in the U.S. department stores," he said in a note to clients.

Indeed, Coach's intractable stance on promotions cost it market share in U.S. handbags, a rare admission. "Category growth was 10% more or less," said Mr. Lew. "This is the first time that we have not held or grown faster than the category."

Protecting brand prestige is key to Coach as it advances on its strategy to become more of a "lifestyle brand" with a broad assortment of product rather than chiefly being a handbag maker.

Chief Financial Officer Jane Nielsen said Coach is more cautious about the second half, its optimism tempered by the second quarter's results. "We're mindful of balancing the impact of the muted consumer environment and the challenging market dynamics in North America with our optimism around men's and the strong international expansion opportunities," she said.

Coach expects second-half sales to increase in a high-single-digit percentage with North American same-stores sales roughly even with the prior year. That follows an earlier full-year view for double-digit sales growth with low- to mid-single-digit comparable sales. It reiterated its margin outlooks.

To get its same-store sale out of negative territory, executives said Coach is focused on fresh spring assortment, especially on leather inventory to offset weakness in logo and mixed materials.

North American President Michael Tucci hints company dropped ball on leather, which he says has significant opportunity but "we have to be more aggressive" on pricing and innovation.

Longer term, Coach believes shoes will be traffic driver, making footwear a vanguard of its shift to wider assortment. Coach is relaunching shoes in March and installing shoe salons in some flagship stores.

Coach's profit had grown for more than three years on the strength of its North American direct-to-consumer businesses, global expansion and the opening of men's stores in the U.S. and Japan. Coach has said fiscal 2013 will be an investment year, in which it will accelerate the acquisition of domestic-retail operations in key Asian markets.

For the quarter ended Dec. 29, Coach reported a profit of $352.8 million, or $1.23 a share, up from $347.5 million, or $1.18 a share, a year earlier. Sales rose 3.8% to $1.5 billion.

Analysts polled by Thomson Reuters had most recently forecast earnings of $1.28 a share on revenue of $1.6 billion.

Gross margin was flat at 72.2%.

International sales rose 12% to $411 million. Sales in China, which Coach has made the cornerstone of its international strategy, climbed 40%. Sales were down 2% in Japan, on a constant-currency basis.

--Melodie Warner contributed to this article.

Write to Joan E. Solsman at joan.solsman@dowjones.com

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