New Vontier Consumer Survey Reveals Summer Roadtrippers Will Pay More, Drive Farther For Preferred Stops
01 Julio 2024 - 6:04AM
Business Wire
Almost 60% of drivers would pay a markup on
convenience store products if it meant making just one stop; nearly
80% are willing to drive out of their way to visit their preferred
store, even if it means passing other options
Some convenience stores are about to get busy with a
record-breaking 70.9 million Americans projected to travel over 50
miles this Independence Day. As summer travel heats up, a new
survey by Vontier (NYSE: VNT), a global industrial technology
company creating a more connected mobility ecosystem, reveals that
time-pressed drivers are not only prioritizing convenience and a
one-stop-shop experience when making on-the-go purchases, but
they’re willing to pay more and even drive a little out of their
way to get it. The data reveals that drivers place a significant
premium on convenience stores that offer diverse food options and
additional services that make their stops more productive and
efficient.
The convenience premium
The survey found that almost 60% of all respondents would be
happy to pay a markup on convenience store products if it meant
making only one stop. On average, American consumers are open to a
10-11% price increase for items like made-to-order meals and
snacks, and as much as a 9% increase for household essentials if it
meant cutting out multiple stops on their journey.
This willingness to pay a premium for convenience is
particularly interesting in light of ongoing concerns about rising
food prices and the cost of basic goods and services in the U.S.
The survey suggests that while price remains a factor, consumers
increasingly value the time-saving benefits of convenience
stores.
With half of Americans visiting convenience stores at least once
a week, this willingness to pay more for convenience is not just a
vacation road trip splurge, but a purchasing decision that’s being
made frequently.
The products and services that matter
Sixty-one percent of respondents say they have a favorite
convenience store and nearly 80% are willing to drive out of their
way to visit their preferred store, even if it means passing other
options. The survey also revealed that a significant portion of
respondents (almost half) would be willing to delay a restroom
break to ensure they could shop at their preferred store.
Forty-three percent said they would risk driving on empty to get to
their preferred store.
In a show of changing consumer behavior, tastes, and
expectations, 62% of respondents said they have gone to a
convenience store specifically for food and one-third said they go
to convenience stores for hot, fresh restaurant-style food.
Forty-seven percent said they have chosen convenience store food
over other nearby options.
Convenience stores are not only hot new dining destinations, but
they are also incorporating new technologies and services to drive
productivity and meet consumer demands. Sixty-two percent of
respondents said they value mobile ordering during the purchasing
process. Seventy-three percent said they appreciate it when a
convenience store offers additional services (e.g. car washes).
Nearly half of Americans wish there was at least one charging
station at every single convenience store.
"The landscape of convenience stores is undergoing a significant
transformation," says Mark Morelli, President and CEO at Vontier.
"Our research underscores the growing consumer demand for
convenience and efficiency like mobile ordering in their day-to-day
lives. New technologies and services are raising the bar on the
convenience store experience, making it more than a stop on the
journey but a destination in itself for everything from an amazing
meal and a car wash to EV charging.”
Vontier is at the forefront of this convenience store
revolution, working with industry leaders like 7-Eleven, Circle K,
Wawa, Buc-ee's, Speedway, Chevron, and Shell. These
forward-thinking stores are changing the way the world moves by
creating a network of convenient, sustainable, and safe
destinations for all drivers on their journey.
About Vontier
Vontier (NYSE: VNT) is a global industrial technology company
uniting productivity, automation, and multi-energy technologies to
meet the needs of a rapidly evolving, more connected mobility
ecosystem. Leveraging leading market positions, decades of domain
expertise and unparalleled portfolio breadth, Vontier enables the
way the world moves – delivering smart, safe and sustainable
solutions to our customers and the planet. Vontier has a culture of
continuous improvement and innovation built upon the foundation of
the Vontier Business System and embraced by colleagues worldwide.
Additional information about Vontier is available on the Company’s
website at www.vontier.com.
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Nicole Beck Vontier Corporation Nicole.beck@vontier.com Chelsea
Nolan Antenna Group cheslea.nolan@antennagroup.com Investor
Relations Contact: Ryan Edelman, Vice President, Investor Relations
Vontier Corporation Ryan.edelman@vontier.com
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