Unified Commerce Group selects HotWax Commerce as its Omnichannel Order Management Solution for Shopify POS
08 Julio 2024 - 7:30AM
Business Wire
HotWax Commerce, a leading provider of Omnichannel Order
Management solutions within the Shopify space, is thrilled to
announce a strategic partnership with Unified Commerce Group (UCG).
Frank And Oak, Canada's award-winning sustainable fashion brand,
stands as the pioneering brand within UCG's portfolio to implement
HotWax Commerce OMS alongside Shopify POS, enhancing its
omnichannel initiatives such as Mobile Checkout, Buy Online Pick Up
In Store, Endless Aisle, Ship from Store and Buy Online Return In
Store.
UCG is actively curating a portfolio of direct-to-consumer (DTC)
brands with a mission to acquire purpose-driven companies and
foster their growth. UCG firmly believes that in today's retail
landscape, offering seamless omnichannel retailing experiences is
important for the success of global businesses.
HotWax Commerce OMS, in tandem with Shopify POS, has seamlessly
replaced the previous NewStore platform, offering mobile POS and
Omnichannel Order Management capabilities. UCG embarked on a quest
for alternatives to NewStore's mobile POS, and Shopify POS emerged
as a natural contender, given their existing Shopify eCommerce
infrastructure. However, UCG encountered limitations with Shopify
POS, particularly in advanced store inventory management and omni
order management capacities, which were integral to their
operations. It was during this search that they discovered HotWax
Commerce. Upon realizing that HotWax Commerce is pre-integrated
with both Shopify POS and Shopify eCommerce, as well as
pre-integrated with Netsuite ERP—the ERP utilized by Frank And
Oak—UCG's confidence grew. After engaging in advanced technical
discussions and product demos with our team, UCG swiftly made the
decision to transition to HotWax Commerce and Shopify POS, mere
weeks after their initial inquiry.
Leo Lo, CTO of UCG, said "We wanted a platform that offers
powerful order and inventory management, while being simple to use
and has a robust out-of-the-box integration with NetSuite and
Shopify, and that makes HotWax Commerce an easy choice for us. This
partnership helps UCG to accomplish a key part of our vision -- to
provide a truly seamless omnichannel experience to our customers
around the world.”
Additionally, Wangshui Wei, Enterprise Architect of UCG,
emphasized the speed and efficiency of the rollout process,
stating, "We wanted to roll out Shopify POS and HotWax Commerce in
just 4 months because the contract with our previous vendor was
about to end. Our internal dev team, along with HotWax
implementation team, worked very hard to carry out the rollout, and
we successfully deployed the systems in all 15 stores ahead of
schedule."
Anil Patel, CEO of HotWax Commerce, expressed pride in the
partnership, saying, "UCG is in the process of creating an omni
technology stack for its brands that elevates the global standard
in retail, and we are proud that they chose HotWax Commerce as a
key strategic partner in their solution stack."
About Unified Commerce Group
Unified Commerce Group (UCG) is a New Retail group seeking to
acquire and scale purpose-driven brands that resonate with
consumers in the largest global retail economies. UCG was developed
with a new vision for the retail industry: to unlock growth
opportunities for high-potential retail brands through expansion
into new markets and customer-centric omni-channel capabilities.
Powered by a proprietary tech and data management engine, UCG
offers new and established brands a platform to achieve scale by
implementing best-in-class store and digital operations, accessing
new global markets, and tapping into a world-class partner network.
UCG is headquartered in New York City with offices in Shanghai and
Hong Kong. For more information, please visit
UnifiedCommerceGroup.com.
About HotWax Commerce
HotWax Commerce is a cloud-based Omnichannel Order Management
system that helps Shopify retailers to sell more and deliver fast
by implementing omnichannel solutions such as Same-Day Buy Online
Pick Up In Store (BOPIS), Buy Online Return In Store (BORIS), Ship
From Store, and Pre-Orders. HotWax Commerce provides omnichannel
retailing solutions to leading Shopify retail brands, including
Steve Madden, Cariuma, KREWE Eyewear, Perry Ellis International,
Empresas ADOC, and Frank And Oak. The company is located in Salt
Lake City, Utah, and Indore, India.
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Divesh Dutta VP of Growth Strategy divesh.dutta@hotwax.co