2nd Generation GenAI Process Models and New AI
Studio Enable Democratized AI Agent Creation, Rapid Automation
Development and 3x Faster Time to Value
TOKYO, July 10,
2024 /PRNewswire/ -- Automation Anywhere, a leader in
AI-powered automation, announced its new AI + Automation Enterprise
System that puts AI to work with automation to drive exponential
outcomes. Unveiled during Imagine 2024, the company's new
offering is infused with its second-generation GenAI Process Models
to speed up discovery, development and deployment of AI process
automations. The company also launched new AI Agents to manage
complex cognitive tasks and automate more than ever before possible
across every system in an enterprise. These solutions will help
organizations achieve dramatic efficiency improvements, driving
process tasks that formerly took hours down to minutes, and
delivering 3x time to value and up to 10x business impact across
business workflows that include customer service operations,
finance, IT and HR.
"In today's business landscape, organizations are compelled to
enhance growth and efficiency by adopting smarter strategies rather
than merely increasing effort," states Prince Kohli, Chief Technology Officer at
Automation Anywhere. "Automation has provided a solid foundation,
but the advent of AI-driven automation is the revolutionary step
forward. It allows us to tackle previously insurmountable tasks,
redefine business operations, and achieve extraordinary
transformation across enterprises."
From Basic Tasks to Rapid Cognitive Workflows with Enterprise
AI Agents
A breakthrough new feature is the ability to build custom AI
Agents with the new AI Agent Studio. AI Agents take automation to
the next level with the ability to learn from enterprise data, make
informed decisions, and take action responsibly across any
enterprise system, speeding processes by up to 90 percent. AI Agent
Studio features low-code tools, making it easy for developers of
all skill levels to quickly create specialized AI Agents to help
with their specific use cases – no data scientist required. These
AI Agents combine AI and action to tackle more complex cognitive
work, like identifying and automatically replacing a product in the
case of a stock shortage. They are adaptive, capable of learning
from complex enterprise data, and able to take swift action for
quick resolution and higher ROI.
Enterprise AI Agent Highlights:
- New AI Agent Studio, generally available, provides
developers of all levels with low-code tools to easily build,
manage, and govern custom AI Agents. Developers can start with the
foundational model of choice, including models from AWS, Google
Cloud, and Microsoft Azure OpenAI Service and more.
- Developers also will be able to augment AI Agents with
enterprise knowledge through a native Retrieval-Augmented
Generation (RAG) service, and Amazon Bedrock in October. Finally,
developers will have built-in prompt testing to ensure outputs are
relevant for any use case before putting AI Agents into
action.
- Enhanced Security & Governance equips AI Agents with
built-in controls for the protection and monitoring of how AI and
company data is being used to ensure security and compliance. New
functionality includes monitoring and audit of agent and model
performance, guardrails for consistent use, and human-validation
and prompt testing to limit hallucinations and maximize quality of
outputs. Future Data Masking will automatically redact sensitive
data from any input getting processed by a model.
GenAI Process Models 2.0 – Speed the
Development Lifecycle with an AI-Powered Flywheel
The underlying engines that power the AI + Automation Enterprise
System are Automation Anywhere's unique GenAI Process Models. The
GenAI Process Models 2.0 are exclusively designed to drive faster
process discovery, 30 percent faster automation creation, 90
percent accuracy with document processing, and 50 percent more
automation resiliency – above and beyond what LLMs alone can
deliver. The models are tuned with rich metadata from more than 300
million process automations running on Automation Anywhere's
cloud-native platform.
A new set of developer automation solutions built on the new
GenAI Process Models 2.0 include:
- New Automator AI, generally available, a comprehensive
set of generative AI products and capabilities to accelerate the
automation lifecycle, making it faster and easier to build, deploy
and manage automations. Features include:
- Generative Recorder, enabling teams to build more
resilient UI automations with a generative AI fallback that
automatically detects changes in a source application interface and
self-heals in real-time to keep work moving, reducing automation
downtime by up to 50 percent.
- Enhanced Autopilot, generally available, enables
cross-functional teams to go from discovery to automation in record
time by quickly converting process documentation into draft process
automation using generative AI. Autopilot now allows for inputs
from any mining tool in BPMN format to build automations.
Document Automation, which has seen tremendous customer
response and 9x customer growth year on year, leverages generative
AI enhancements for real-time processing of any document type,
including unstructured documents and achieves more than 90 percent
accuracy. Companies now can rapidly capture data in the flow of
work from any document type with the new ability to extract data
from complex tables, more than 30 supported languages, and expanded
model options. Model setup and deployment is faster and easier than
ever with a new testing and setup experience and new support for
on-prem deployment.
"Automation Anywhere continues to seamlessly integrate AI and
automation to help customers get more out of their AI investments.
These latest enhancements and platform capabilities, including AI
Agents, make AI-powered automation even more accessible, empowering
organizations and employees to leverage AI in new ways, helping
them work smarter than ever before," said Maureen Fleming, Program Vice President of
Intelligent Process Automation Research, IDC.
Accelerate Business Productivity with AI Solutions for
Business
To help customers to achieve value quickly, Automation Anywhere
is also delivering a suite of AI-powered solutions to help
accelerate business outcomes across all key business functions.
- Automation Co-Pilot, the embed-anywhere enterprise
assistant for organizations is now conversational (in preview
status) thanks to a new integration with Amazon Q Service. It's now
faster for business users to get work done across any application
with chat capabilities for on-demand assistance to ask questions of
knowledgebases, call on AI Agents, or initiate automations. The
enterprise-ready Automation Co-Pilot can be embedded in any
application a user works in and action across any system in an
organization.
- Service Operations Solution Accelerator, generally
available, helps teams get to business impact faster with
pre-packaged AI Agents and pre-defined workflows for a variety of
service operations use cases. Employees can improve every customer
interaction with the ability to not only quickly execute process
automations, but now can call on AI Agents to complete cognitive
tasks like order management, returns processing, and service
Q&A. Over the next few quarters, new Solution Accelerators will
be rolled out for finance, IT, HR, and industries including
Healthcare, Banking, and Manufacturing.
About Automation Anywhere
Automation Anywhere is a leader in AI-powered process automation
that puts AI to work across organizations. The company's Automation
Success Platform is powered with specialized AI, generative AI and
offers process discovery, RPA, end-to-end process orchestration,
document processing, and analytics, with a security and
governance-first approach. Automation Anywhere empowers
organizations worldwide to unleash productivity gains, drive
innovation, improve customer service and accelerate business
growth. The company is guided by its vision to fuel the future of
work by unleashing human potential through AI-powered automation.
Learn more at www.automationanywhere.com.
Engage with Automation Anywhere:
- Webinars
- LinkedIn
- Threads
- Facebook
- Instagram
Automation Anywhere is a registered trademark/service mark of
Automation Anywhere, Inc. in the United
States and other countries. All trademarks referenced are
the property of their respective owners.
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