Santa Monica to Improve Permitting Experience with Clariti System
25 Julio 2024 - 9:00AM
Business Wire
Following a unanimous vote by the City Council, Santa Monica has
selected Clariti’s community development software as part of a new
initiative that will benefit businesses, home renovators and
property owners by providing an updated, streamlined and
comprehensive online system for securing building permits.
The City Council Tuesday approved a $3.8 million, five-year
contract with Clariti implementation partner, Speridian
Technologies, to adopt and implement Clariti’s permitting and land
use management system. The new system is expected to be fully
implemented in the next 18 months.
“We’re thrilled to partner with Santa Monica in their efforts to
provide a great permitting experience for the public and city
staff,” said Clariti’s Executive Vice President of Sales, Jim
MacLaggan. “We’re proud to welcome Santa Monica to the list of
leading California cities and counties that trust Clariti like
Orange County, Covina, Irvine, and Bakersfield.”
The move is a direct result of staff input and an extensive
evaluation of the existing permitting system and processes.
Tuesday’s council vote clears the way for the city to invest in
Clariti’s up-to-date, modern and intuitive system which will guide
customers through the permit application process and make the
overall review and approval process more efficient for both the
public and city staff.
This action furthers the city’s strategic priority of fostering
Economic Growth & Cultural Vitality.
“Opening a business can be complicated, so any way we can help
to make the process smoother on the city side is a huge win for
everyone,” Mayor Phil Brock said. “This new system will help us
attract businesses to open here and thrive for years to come.”
The new Clariti system covers permitting processes end-to-end:
from application to review to issuance to fee assessment to
inspections. The modern platform will enable efficiencies, enhance
the applicant experience, and provide a “one-stop shop” for land
management, along with the corresponding planning, licensing,
permitting and enforcement functions.
The updates build upon the city’s ongoing efforts to make it
easier to do business in Santa Monica, including streamlining
existing permitting processes and easing zoning requirements
downtown.
“We all have the same goal, which is to get projects in and out
of our queue as quickly and efficiently as possible while ensuring
safety, environmental and other requirements are met,” Community
Development Director David Martin said. “I’m proud that we took the
initiative to look at our existing practices and are now taking
concrete steps to improve and innovate.”
In addition to improving customer experience, the new permitting
system will:
- Streamline the application submittal and permit approval
processes.
- Provide intuitive systems that are simpler to navigate via an
online portal with a single sign-on user experience.
- Reduce manual processes and improve efficiencies through use of
increased automation.
- Improve reporting and availability of permitting metrics, such
as number and type of permits, for city staff and the general
public.
- Provide reports and dashboards for city staff to better monitor
permit processes and status.
- Improve integration with other city technology systems.
About Clariti
Clariti’s community development software helps some of the
largest cities in North America deliver exceptional permitting
experiences for customers and staff. Our software offers unmatched
scalability for governments to shape their system to work how they
need, and today helps one in three citizens in North America easily
access community development services online. In 2024, Clariti was
named to the GovTech 100 List for the third consecutive year. To
learn more about Clariti and its solutions, visit
https://www.claritisoftware.com.
About the City of Santa Monica
Santa Monica is a beachside city of 8.3 square miles on the
westside of Los Angeles County. Recently named by National
Geographic as one of the Top "10 Beach Cities in the World" and by
TIME as one of the "Best Places to Live", Santa Monica features
three miles of Pacific beaches and the Santa Monica Pier. Santa
Monica’s residential population is approximately 93,000, increasing
to an estimated 250,000 during the day with tourists, shoppers, and
employees.
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Media Contact
Jeremy Bosch VP, Marketing Clariti
jeremy.bosch@claritisoftware.com