Atlantic Coast Mortgage Elevates Efficiency with Nextwave CRM™ by CRMnow™ Tailored for Residential Mortgage Bankers and Wholesale Lenders
25 Julio 2024 - 12:00PM
Business Wire
—A CRM Built Specifically for Loan Officers
Improves the Mortgage Industry—
CRMnow, the leading customer relationship management (CRM)
system built from the ground up for the mortgage industry,
announced today that Atlantic Coast Mortgage has successfully
implemented Nextwave CRM as their Enterprise CRM platform for loan
officers across all 30 states where it operates.
Atlantic Coast Mortgage (ACM) has been a trusted provider of
home financing solutions since 2011. Known for their
customer-centric approach, ACM offers a wide array of mortgage
options, including conventional loans, FHA, VA, USDA loans, and
specialized loan products. This extensive range ensures they meet
the diverse needs of their clients, from first-time homebuyers and
real estate investors to homeowners seeking refinancing.
Patrick Collins, Chief Strategy Officer at Atlantic Coast
Mortgage, expressed his enthusiasm for their adoption of Nextwave
CRM to enhance their customer-centric culture and CRM strategy.
“Nextwave CRM was the clear choice to drive our customer-centric
culture and CRM initiative. Our goal is to provide our customers
with the support and personal attention they deserve and Nextwave
CRM provides us with a CRM platform ready-built for our
industry.”
ACM's dedication to guiding clients through the homebuying
process and empowering them to achieve their homeownership goals is
evident. Their commitment to exceptional customer care is
underscored by over 18,000 5-star client reviews, showcasing their
success in delivering a seamless, stress-free experience. This
dedication extends to U.S. veterans, active-duty service members,
and their families.
“This was the smoothest technology roll-out we have
experienced,” says Corey Shelton, Chief Marketing Officer, Atlantic
Coast Mortgage. “The Nextwave team has done an exceptional job at
helping us implement the Nextwave CRM, and they’ve kept the
promises they’ve made throughout each stage, which has allowed our
team to over-deliver for our Sales Team and organization.”
“We are so pleased to add Atlantic Coast Mortgage to our growing
family of Mortgage Bankers and Wholesale Lenders,” said Chris King,
President of Nextwave CRM. “Their dedication to the needs of both
customers and their sales and marketing organization make them a
perfect fit for technology we offer at Nextwave CRM.”
About Atlantic Coast Mortgage
Atlantic Coast Mortgage, a Virginia limited liability company
and licensed mortgage lender headquartered in Fairfax, Virginia, is
primarily engaged in the origination of 1-4 family residential
mortgage loans and construction loans. ACM was founded in 2011 and
is led by a team of seasoned mortgage professionals, including the
Chief Executive Officer, Timur Tunador, who is a founder of ACM and
has almost 30 years of mortgage banking experience. ACM is
headquartered and licensed in the Commonwealth of Virginia and is
also licensed in 28 other states, including the District of
Columbia. Headquartered in Fairfax, VA, ACM has 22 branches located
in Virginia, Maryland, the District of Columbia, Florida, North
Carolina, and South Carolina.
About CRMnow and Nextwave CRM
CRMnow is a leading provider of CRM application software and
consulting services, enabling Residential Retail and Wholesale
Bankers to sell to, market to and serve customers across all
business roles and processes. CRMnow is a top business partner for
Creatio Americas (its CRM engine of choice) and has over 20-years
experience in providing CRM technology for Mortgage Retail,
Wholesale and Direct to Consumer organizations.
Note to Editors: CRMnow and Nextwave CRM are trademarks
of King Technology Group, LLC. All other product and company names
mentioned are the property of their respective owners and are
mentioned for identification purposes only. For more information
about Nextwave CRM, please visit https://www.nextwavecrm.com.
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Alyson Austin 949-403-0484 alyson@gaffneyaustin.com