Kandy and Braidio Announce Expanded Partnership to Accelerate the Delivery of Digital Transformation as a Service Solutions
10 Diciembre 2021 - 6:18AM
American Virtual Cloud Technologies, Inc.’s (AVCtechnologies)
(Nasdaq: AVCT) Kandy Communications business unit (Kandy), and
Braidio, the global, award-winning mobile customer engagement
platform today announced an expanded partnership that will power
next-generation user experiences for an 80,000-user telehealth
application and for a pet wellness application by a premier
veterinary hospital system in the US servicing 25,000+ customers.
Braidio WorkStreams™ threads information, knowledge, people,
customers and business tools into a single point of revenue capture
and productivity, and in partnership with Kandy, creates more
engaging, edge-driven customer engagement experiences for its
clients.
Braidio’s Customer Engagement as a Service
platform leverages AI, low-code and powerful embedded real-time
communications and is enabled by Kandy’s rich Cloud Communications
Platform as a Service (CPaaS) capabilities including messaging,
chat, voice, video and open APIs which make integrated
communications and collaboration intuitive, accessible and scalable
across web, mobile and app presences.
Kandy and Braidio have been working with
AT&T on the evolution of the AT&T API Marketplace since its
launch in 2019, providing businesses with capabilities enabling
simpler faster and more efficient ways to communicate with
customers in real time. Braidio, on the heels of its recent $50
million investment commitment by Global Emerging Markets and with a
proven technology stack that includes the recent acquisition and
integration of the AI-powered custom experience platform Leia, is
positioned to drive its global expansion alongside Kandy, AT&T
and Etisalat.
Kandy’s cloud-based real-time communications
solutions enable Braidio to deliver on the healthcare, financial
services, retail, construction, pet wellness, and veterinary
medicine industries. Together Kandy and Braidio are now offering
these solutions to Telcom partners and a global ecosystem of 300
million users and millions of enterprises in over 20 countries.
“Braidio has been an inspiration to us for many
years,” said Chuck Canton, President of Kandy. “They bring
significant expertise in industry-specific applications that
leverage our Communication Platform as a Service capabilities.
Industry analysts predict the programmable CPaaS market will exceed
$20 billion by 2025, and because of this, enterprise organizations
are looking to use programmable communications, such as those
offered by Kandy, to redefine how they engage with their customers
and employees. This is an exciting time for Kandy, Braidio, and the
broader cloud communications industry, and these client wins
contribute to our already accelerating user count and market
penetration.”
“Braidio WorkStreams™ was an early adopter of
the Kandy CPaaS platform and has embedded Kandy within our platform
and within our 'adoption friendly' bundle of market segment focused
turnkey apps for Healthcare, Pet Care, Financial Services, Field
Services, and Retail that we distribute into channels such as
AT&T, Etisalat and other global channels,” said Iain Scholnick
Founder and CEO, Braidio. “The powerful combination of Kandy and
Braidio’s platforms makes it possible for us to deliver a deeply
integrated joint platform solution for Telco partners to
immediately create and deploy tailored, engaging mobile edge
experiences to drive new revenues and customer growth. Using
Kandy’s CPaaS we help businesses create a better, edge-driven
customer experience, more engaging, and accelerate digital
transformation and revenue capture across their entire
organization.”
About American Virtual Cloud Technologies,
Inc.
American Virtual Cloud Technologies, Inc. (“AVCtechnologies”;
Nasdaq: AVCT) is a premier global IT solutions provider offering a
comprehensive bundle of services including unified cloud
communications, managed services, cybersecurity, and enhanced
connectivity. Our mission is to provide global technology solutions
with a superior customer experience. In 2020, American Virtual
Cloud Technologies, Inc., acquired Computex Technology Group and
Kandy Communications. For more information, visit
avctechnologies.com
AVCT Contact: info@avctechnologies.com
About Kandy
Kandy, an AVCtechnologies company, is a cloud-based, real-time
communications platform offering proprietary UCaaS, CPaaS, CCaaS,
Microsoft Teams Direct Routing as a Service, and SIP Trunking as a
Service capabilities. Kandy enables service providers, enterprises,
software vendors, systems integrators, partners, and developers to
enrich their applications and services with real-time contextual
communications, providing a more engaging user experience. With
Kandy, companies of all sizes and types can quickly embed real-time
communications capabilities into their existing applications and
business processes. For more information visit kandy.io
About Braidio
Braidio’s award-winning WorkStreams™ Customer Engagement
platform is an engine consisting of permissioning, orchestration,
AI and low-code to rapidly deploy web, mobile and app Presences
that thread all information, knowledge, people, and business tools
and customer detail into a single point of Customer Engagement and
productivity. The future of work will look very different than it
does now. Braidio WorkStreams™ helps accelerate sales and revenue
growth, improve customer satisfaction, and simplify employee
on-boarding by efficiently spreading knowledge and insights across
any workflow and business unit in real-time. Based in San
Francisco, Braidio is surrounded by some of the most innovative and
disruptive companies in the world. Braidio WorkStreams™ simplifies
success. For more information, please visit www.braidio.com or
follow us on Facebook and Twitter.
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