OPTK Optika Inc. (MM)

Integrated Document Technologies and Customer Win Optika Success Drivers Award IDT and the College of American Pathologists Receive the Esteemed "Uniting for Success" Award at the 2004 Optika Summit ITASCA, Ill., Feb. 27 /PRNewswire/ -- Integrated Document Technologies, Inc., (IDT), is pleased to announce that they and one of their customers, the College of American Pathologists, have been honored with the Optika(R) Success Drivers "Uniting for Success" Award, presented earlier this month at the Optika International Summit 2004 in Colorado Springs, Colorado. This annual award recognizes the Optika/Partner/Customer partnership and joint solution that has had the most positive impact on the customer's business. With nearly 16,000 members, the College of American Pathologists (the CAP), the principal organization of board-certified pathologists, serves and represents the interest of patients, pathologists, and the public by fostering excellence in the practice of pathology and laboratory medicine. Since 2000, the CAP has utilized an IDT Optika Acorde(TM) Pilot Pack(TM) enterprise content management solution to manage the endless flow of documents related to their various member groups including proficiency testing result forms, proficiency testing order forms, laboratory accreditation forms and educational responses. In late 2002, the CAP approached IDT for assistance in furthering their vision of improving process efficiency, customer service and access to information among the CAP's line-of-business users. In order to meet these objectives, IDT -- in conjunction with Optika Solution Services -- delivered a solution that seamlessly integrates the CAP's existing IDT Pilot Pack(TM) solution with two of their key line of business systems. This integration allows users to easily search and retrieve content stored in Acorde from a centralized location -- eliminating the need to go between multiple applications. CAP employees can now utilize the familiar interface in their main line of business system to access all of the content they need. This in turn saves time and effort and translates to an increased level of customer service. "This newly integrated system places us on the cutting edge of technology and has been a great way to help us get information to each other and our customers quicker and easier than ever before," said Erich Walter, Project Manager of Surveys & Support at the College of American Pathologists. Completing the line of business system integration was truly ateam effort consisting of IDT's business analyst & project management team and software developers, Optika's Solution Services personnel, and the CAP's own PowerBuilder and Oracle developers. This team worked together to deliver a powerful integrated solution on time and within budget. "The Optika 'Uniting for Success' Award is a way for us to recognize the efforts of our partners and customers who truly understand the value of genuine teamwork. Each group and individual member on this team was vital in making the integrated solution at the College of American Pathologists such a success and we are delighted to know that as a result, the CAP is now able to better service their nearly 16,000 global customers," commented Mark K. Ruport, President,CEO and Chairman of Optika. For more information about IDT services and solutions, or the award- winning solution implemented at the College of American Pathologists, contact Integrated Document Technologies, Inc., 963 Hawthorn, Itasca, IL 60143; Telephone: (630) 875-1100. Or visit http://www.idt-inc.com/ . Inquiries via e-mail: . Integrated Document Technologies, Inc. (IDT) helps mid-market firms achieve maximum efficiency through document imaging, workflow automation, ERP, CRM and line-of-business solutions. From pre-engineered IDT Pilot Packs(TM) that ensure quick return-on-investment, to phased and flexible integration of industry leading software applications, IDT places the power of scalable systems at the client's fingertips. Since 1992, IDT has provided a single- source knowledge base for system design, integration, customization and long- term support. Optika, Inc. (NASDAQ:OPTK) is a leading provider of enterprise content management (ECM) and business process automation software products. Optika's Acorde(TM) family of document imaging, workflow, collaboration, and records management software allows companies to manage content, streamline processes, and drive significant return on investment. The company's more than 2000 customers worldwide include The Home Depot, Merrill Lynch, Georgia-Pacific, Bayer Corporation, Turner Broadcasting Systems, Airborne Express, and SBC Communications. Optika was named one of the Top 500 Technology Companies in 2003 by Software Magazine. For more information about Optika and the Acorde product family, contact the company at 719.548.9800 or visit http://www.optika.com/ . (TM) Pilot Pack is a registered trademark of Integrated Document Technologies, Inc. (TM)Acorde is a trademark of Optika, Inc. (R)Optika is a registered trademark of Optika Inc. DATASOURCE: Integrated Document Technologies, Inc. CONTACT: Susan Weirman, Marketing Communications Associate of IDT, Inc., +1-630-875-1100, Web site: http://www.idt-inc.com/ http://www.optika.com/

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