Wholesale Distributor Empowers Multigenerational Workforce, Simplifies Compliance Reporting with UKG Ready Suite
23 Abril 2024 - 9:00AM
Business Wire
Saves $30,000 and achieves 95% new hire
retention with UKG
UKG, a leading provider of HR, payroll, workforce management,
and culture solutions for all people, today announced that Rowleys
Wholesale, a century-old wholesale distributor of automotive
products and UKG Innovation Award winner, is leveraging the
AI-powered UKG Ready suite to empower its multigenerational
workforce and support its continued growth.
A small but thriving business, Rowleys employs 100 people — a
mix of warehouse workers and office employees as well as drivers
and sales reps constantly on the move — who all rely on the
mobile-first UKG Ready solution to stay connected to the
organization. With a recent shift in workplace demographics due to
many long-tenured employees retiring, Rowleys continues to hire and
onboard new team members and credits UKG with creating a consistent
and engaging experience that has led to exceptional results.
“UKG Ready gives us the tools we need to grow our workforce and
continuously innovate so we’re always providing the best
experiences for our people,” said Samantha Garvie, director of HR
at Rowleys Wholesale. “We leverage recruiting in Ready to
hire teammates to support our warehouse locations in multiple
states, growing new-hire retention to 95% in the first year — an
increase of more than 15%. And the simplicity of onboarding
helps us engage and connect with new hires to make them feel
welcome so they are ready to hit the ground running on day one and
set up for success in their role.”
With drivers and its sales team almost exclusively on the road,
it’s important for Rowleys to give its people anytime-access to UKG
Ready to stay connected to the organization as well as to empower
employees to access important information such as paystubs and
training whenever they need it.
“Employees have been overwhelmingly receptive to the UKG
Ready mobile app,” said Garvie. “We’ve increased user adoption
to 97% which is significant as the app gives employees 24/7 access
to timecards, paystubs, benefit information, and the ability to
request time off. The increased adoption shows how easy it is for
people of all ages to use the app, which is key to helping us
build a great place to work for all employees.”
Among those employees are department of transportation (DOT)
drivers that Rowleys hires to transport products, including
hazardous material, throughout Michigan, Indiana, and Ohio, and
compliance reporting is essential to minimizing risk and exposure
to audits or penalties.
“UKG has been instrumental in ensuring our compliance is
always up to date,” said Garvie. “We can certify that our
commercial drivers, equipment technicians, and warehouse associates
are meeting federal and state guidelines, as well as reducing DOT,
OSHA, and other liabilities. Another big benefit is the ability to
use Ready as a one-stop shop for learning and compliance
training. HR leaders can create courses that are easy for employees
to access and complete. This is just another example of how Ready
makes the hard stuff simple.”
As Rowleys looks to develop its next-generation workforce, the
family-owned business is leveraging succession planning to make
more informed decisions about its future, as many employees with
30-plus years tenure prepare to retire.
“Succession planning within UKG has been a huge win in
helping us identify and evaluate potential successors for specific
roles within our organization,” said Garvie. “With Ready, we
developed a senior leadership and family succession plan which
means we didn’t have to rely on a third-party consultant to help,
which ultimately saved us $30,000.”
Rowleys says, with UKG by its side, it’s confident in its
ability to grow and scale and meet the expectations of its changing
workforce.
“Our organization continues to grow and UKG is the right partner
and right solution for us because it gives us everything we need to
succeed,” said Garvie. “On the one hand, as UKG continues to
build out its AI, it allows our organization to be at the
forefront of what’s happening in the industry. On the other hand,
UKG’s commitment to putting culture first helps drive our
commitment to our people because we have a business partner that
shares the same goals. Having that support system as well as the
tools and information needed to succeed makes it that much easier
to drive our culture forward.”
“Small businesses often face unique challenges, including
limited resources with a leaner staff, difficulty navigating
compliance requirements, and the ability to manage day-to-day
operations at scale,” said Chris Kiklas, vice president of SMB
product management at UKG. "By embracing modern technology such as
UKG Ready, purpose-built for smaller businesses, organizations like
Rowleys Wholesale have the power to simplify processes that will
increase efficiency and empower future success.”
Supporting Resources
- About Rowleys Wholesale.
- Frontline workers are a critical part of the workforce.
Read the game plan for crafting a strategy that prioritizes your
people in support of better business outcomes.
- Hear why UKG customers are Partners for Life.
- Follow UKG on Facebook, Instagram,
LinkedIn, TikTok, X, and YouTube.
About UKG
At UKG, our purpose is people. We are on a mission to inspire
every organization to become a great place to work through HCM
technology built for all. Powered by AI and the world’s largest
collection of people, workforce, and culture data, our HR, payroll,
and workforce management cloud solutions drive great workplace
experiences and better business outcomes for more than 80,000
organizations across all sizes, industries, and geographies. To
learn more, visit ukg.com.
Copyright 2024 UKG Inc. All rights reserved. For a full list of
UKG trademarks, please visit ukg.com/trademarks. All other
trademarks, if any, are property of their respective owners. All
specifications are subject to change.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240423152087/en/
UKG Contact Media@ukg.com