Dialpad Names 2023 Partner Program Award Winners, Honoring Their Contributions to Accelerating Company Growth
20 Mayo 2024 - 9:00AM
Business Wire
- T-Mobile for Business, Google Cloud, AVANT Communications, In8
Solutions, Softcat and Kordia earn recognition in the third annual
Dialpad Partner Program Awards.
- For the second year in a row, T-Mobile for Business and Google
Cloud are recognized as Dialpad Partner Awards champions.
- Dialpad Channel Programs experienced an increase greater than
50% in channel bookings YoY.
Dialpad, the industry-leading AI-Powered Customer Intelligence
Platform, proudly announces the recipients of the third annual
Dialpad Partner Program Awards. This prestigious recognition
celebrates the crucial contributions of partners to Dialpad's
impressive growth trajectory and supports the company's vision of
empowering customers with instant and accurate AI insights. The
awards highlight outstanding achievements in the following
categories:
- Wireless Provider Partner of the Year: T-Mobile for
Business
- Technology Partner of the Year: Google Cloud
- Technology Solutions Distributor (TSD) of the Year: AVANT
Communications
- Top Partner of the Year, North America: In8
Solutions
- Top Partner of the Year, EMEA: Softcat
- Top Partner of the Year, ANZ: Kordia
Dialpad’s thriving partner ecosystem not only broadens its
market reach but also solidifies Dialpad’s status as one of the
most innovative companies in the industry. In recognition of this,
Dialpad attributes part of its year-over-year growth to the
contributions made by partners. Highlights of Dialpad's channel
achievements over the last fiscal year include:
- Overall Growth: Dialpad saw an increase greater than 50%
in new logo channel bookings YoY.
- Program Expansion: Dialpad YoY growth increased in both
North America and EMEA. Specifically, North America saw growth
greater than 50% and EMEA saw growth greater than 100%.
- Award Wins: In 2023, Dialpad’s channel program continued
to receive industry accolades with a total of four channel awards.
Notably, Mike Kane, SVP Global Partner Sales, was named a CRN
Channel Chief for the third consecutive year and Dialpad was named
Google Cloud Technology Partner of the Year for its dedication to
productivity and collaboration. Additionally, Dialpad Area Vice
President, Strategic Partnerships, Ally Murtlow, was named to CRN's
Women of the Channel List, and Jamsey Collins, Regional Partner
Manager, was honored as the Unified Communications Channel Leader
of the Year.
“The 2023 Dialpad Partner Awards honor the outstanding
contributions of our partners who have contributed greatly to
Dialpad’s success this past year,” said Mike Kane, SVP of Global
Partner Sales at Dialpad. “As we continue to revolutionize the
customer intelligence space, we are grateful for our strategic
partners who help extend Dialpad’s momentum and work alongside us
to transform the ways we work and collaborate.”
Wireless Provider Partner of the Year
This year’s Wireless Provider Partner of the Year winner,
T-Mobile for Business, celebrates the continued collaboration
between the two companies for the second year in a row. The award
honors T-Mobile’s commitment to excellence in reliability and speed
of service and its dedication to furthering Ai-powered
communications.
“Since the early days of our strategic partnership with Dialpad,
we've had a shared goal of creating solutions that enable the
future of work. The recent release of cutting-edge AI-enabled
solutions, like Ai Recaps, is the latest benefit we have launched
together,” said Mishka Dehghan, SVP of Strategy, Product, and
Solutions Engineering at T-Mobile Business Group. "We are grateful
for this recognition from Dialpad and look forward to bringing
cutting-edge innovative AI-enabled communications to business
customers."
Technology Partner of the Year Award
The Technology Partner of the Year Award recognizes partnership
growth by delivering a heightened Dialpad customer experience
through a new or redefined Dialpad integration. For the second year
in a row, Google Cloud is recognized for its efforts in fueling
innovation through seamless platform integrations and cultivating
deeper collaboration for Dialpad customers.
“The fast-paced technology landscape of the past year has
brought tremendous opportunities for growth in our partnership with
Dialpad,” said Rodrigo Rocha, Director of Global ISV Partnerships,
Google Cloud. “We are honored to be named Dialpad’s Technology
Partner of the Year and look forward to continuing to jointly
innovate on behalf of customers.”
Technology Solutions Distributor (TSD) of the Year
Technology Solutions Distributor (TSD) of the Year is determined
by total annual bookings. This year’s winner, AVANT Communications,
is recognized for its partnership in providing Dialpad product
solutions to its customers, furthering Dialpad’s momentous growth
efforts.
“The adoption of UCaaS and CCaaS is on the rise. By Q2’24, 77%
of phones across all industries are expected to be cloud-based
compared to 47% before the pandemic, with CCaaS adoption expected
to reach 78% in the next 12 months compared to 51% before the
pandemic, according to the AVANT 2024 State of Disruption Report,”
said Shane McNamara, EVP of Engineering for AVANT. “Dialpad is
arguably one of the industry’s leading innovators, having leveraged
AI from the beginning to elevate the user experience and enhance
the customer's ability to stay ahead of their competition, which is
also reflected in AVANT’s own DNA. We are honored to be named
Dialpad’s TSD of the Year and look forward to continuing to
collaborate with their team to deliver best-in-class AI-driven
UCaaS and CCaaS solutions to our Trusted Advisors and their
customers.”
Regional Partners of the Year
Regional Partner of the Year is awarded to partners who go above
and beyond, dedicating themselves to Dialpad and joint go-to-market
efforts by building strong relationships with their customers and
Dialpad. This year, Dialpad recognizes the Top Partner of the Year
in the following regions: In8 Solutions in North America, Softcat
in Europe, Middle East and Africa (EMEA) and Kordia in Australia
and New Zealand (ANZ) for their significant contributions towards
Dialpad’s overall growth.
In tandem with the success of its partner program, 2023 was a
milestone year for Dialpad, earning industry recognition as #25 on
the Forbes Cloud 100 list and being named on Inc.’s 2023 Best in
Business for contributions in Ai & Data. To further its
investments in Ai innovation and collaboration, Dialpad dedicated
$50M to Dialpad Ai Labs, which led to the release of 12 Months of
Ai products such as Ai CSAT, Ai Scorecards, Ai Playbooks, Ai
Coaching Hub and PII Redaction.
For more information about Dialpad’s partner community and the
benefits of a Dialpad partnership, check out Dialpad’s Partner
Portal to learn more about how your organization can partner with
Dialpad. Visit dialpad.com, the blog, and follow along on LinkedIn,
Twitter, Instagram and Facebook.
About Dialpad
Dialpad connects people, simplifies workflows, and helps
businesses grow with the world’s first Ai-powered, real-time
customer intelligence platform. DialpadGPT, our proprietary large
language model (LLM), enables businesses of all sizes to instantly
unlock the power of Ai. Over 70,000 customers worldwide use our
portfolio of products, including Ai Communication, Ai Contact
Center, and Ai Sales Center. Visit dialpad.com to learn more.
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Media Contact: Collette White |
collette.white@dialpad.com