Datalex PLC Datalex renews partnership with Aer Lingus (8744O)
06 Octubre 2023 - 1:00AM
UK Regulatory
TIDM0OPM TIDMDLE
RNS Number : 8744O
Datalex PLC
06 October 2023
Datalex plc
Datalex and Aer Lingus announce partnership and investment in
digital transformation
As a result of this agreement Aer Lingus will have access to
Datalex's entire new product suite, which will accelerate the
airline's digital retailing strategy and drive a connected customer
experience.
Dublin, Ireland, 6 October 2023: Datalex plc ("Datalex", the
"Company" or the "Group") (Euronext Growth Dublin: DLE), a market
leader in digital retail technology focused on the airline market,
today announces a new digital transformation platform for Aer
Lingus. Through this platform Datalex will provide Aer Lingus with
full access to its product suite, which will drive new product
delivery, in addition to accelerating the migration of existing
products. The companies also announced the extension of their
long-standing partnership for a further 5 years and this latest
partnership renewal follows Datalex's recently announced similar
long-term renewals in 2023 with Air China, Air Transat, JetBlue,
and Edelweiss.
Aer Lingus is part of the International Airlines Group (IAG) and
is based in Dublin. Datalex's software will support and enhance Aer
Lingus's customer-focused brand with a digitally enabled value
proposition. The renewal is a landmark agreement as it includes a
future-proofed digital transformation programme that aligns with
Aer Lingus's broader digital objectives. The contract also
stipulates that value will be derived for both companies from a
combination of transaction and licence models that reflect the
value Datalex brings to Aer Lingus.
Datalex will provide Aer Lingus with access to the latest
Datalex cloud-based, platform products and capabilities. Other
product enhancements include improvements of self-service options
via www.aerlingus.com and the airline's mobile apps. All of these
enhancements will ensure continued scalability and reliability, and
continuous focus of removal of legacy technology in favour of a
future-proofed solution. This will also form the basis for the
future towards an Offers & Orders transition pathway, reducing
legacy technology reliance, whilst prioritising new scalable
products, to achieve a fully connected customer experience.
Commenting on the partnership renewal signing at Aer Lingus's
head office in Dublin, Dave O'Donovan, Chief Digital and
Information Officer & Head of Business Transformation at Aer
Lingus said: "Datalex continues to be an essential cog in the Aer
Lingus digital transformation machine. The scalable product suite
that Datalex provides will help enable Aer Lingus to continue to
improve and refine our end to end digital customer experience. This
is an essential part of our goal to ensure our customers can easily
and quickly self-service on the channel of their choice."
Commenting on the partnership renewal, Datalex CEO Sean Corkery
said: "This is a milestone in our partnership with Aer Lingus as we
provide an extensive digital transformation plan to future-proof
one of our longest-standing airline customers for the long haul.
With a transaction model now implemented, both companies will now
be fully aligned in achieving growth through digital and we will
both benefit from this growth. We look forward to being an
essential part of this digital transformation project."
Contact information
Investor Enquiries
Neil McLoughlin, Datalex plc
+353 1 806 3500
investor.relations@datalex.com
Media Enquiries
Eavan Gannon, Powerscourt
+353 87 236 5973
Datalex@powerscourt-group.com
About Aer Lingus
Aer Lingus is the Irish flag carrier, founded in 1936. Aer
Lingus operates over 100 routes from Dublin, Cork, Shannon and
Knock to Europe, the UK and North America. Reaffirming its
commitment to its North American expansion, the airline will
operate 19 transatlantic routes in 2024 from Dublin and Shannon and
a further three transatlantic routes from Manchester, UK to North
America and the Caribbean.
Aer Lingus is a 4-star airline, awarded by Skytrax, the
international air transport rating organisation. Aer Lingus is a
member of International Airlines Group (IAG), one of the world's
largest airline groups. As part of IAG, Aer Lingus has pledged to
achieve net zero carbon emissions by 2050 and has committed to
powering 10% of its flights using sustainable aviation fuel (SAF)
by 2030. For more visit www.aerlingus.com
About Datalex
Datalex's purpose is to transform airline retail. Datalex is a
market leader in airline retail technology, offering unique
products that enable airlines to drive revenue and profit as
digital retailers. Datalex has a strong track record of delivering
digital retail transformation for progressive airline brands
worldwide. The Group is headquartered in Dublin, Ireland, and
maintains offices across Europe, the USA and China. In 2023,
Datalex was awarded the 'Great Place to Work(R)' and 'Best
Workplaces in Tech(TM)' certifications. Datalex plc is a publicly
listed company, on Euronext Growth, Dublin. Learn more at
www.datalex.com
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