PCI Pal Achieves AWS Service Ready Designation for Amazon Connect
01 Agosto 2023 - 8:00AM
Business Wire
PCI Pal (LON: PCIP), announced today that it has achieved the
Amazon Web Services (AWS) Service Ready designation for Amazon
Connect. This designation verifies that PCI Pal Agent Assist,
Digital Payments, and IVR Payments all follow architectural and
operational best practices, are being actively used by customers in
production environments, and customers are enthusiastically
advocating for the solution via Amazon Connect.
Businesses are adapting to evolving customer expectations by
investing in modern technology for optimized processes and
personalized experiences. This often requires customers to take an
enhanced approach to their contact center technology stack to meet
ever-changing demands. With Amazon Connect at the core of these
current and future contact center technology investments, Amazon
Connect Ready Partners specialize in vetted solutions for various
contact center needs, making PCI Pal a reliable choice for current
and future Amazon Connect customers. The Amazon Connect Ready
designation differentiates AWS Partners that have invested and
engineered their solutions while demonstrating the ability to
deploy and operationalize these solutions repeatedly, at scale.
Finally, and most importantly, they have a list of customers that
have successfully deployed the solution on AWS.
“PCI Pal is proud to achieve the Amazon Connect Service Ready
designation, especially so early on in our journey as an AWS
Partner,” said Darren Gill, CRO, PCI Pal. “Our secure payment
solutions run on AWS, providing businesses easy access to safeguard
their customers' sensitive payment information and deliver
exceptional payment experiences. With scalability in mind, our
payment suite includes Agent Assist, Digital Payments, and IVR
Payments, ensuring secure payments across omnichannel contact
centers. The Amazon Connect Service Ready designation reflects the
confidence of consumers and Amazon Connect in our solutions,
allowing us to deliver proven and tested solutions globally. We're
honored to advance our relationship with AWS and proud of our
recognition across diverse organizations and verticals.”
AWS is enabling scalable, flexible, and cost-effective solutions
from startups to global enterprises. To support the seamless
integration and deployment of these solutions, AWS established the
Service Ready Program to help customers identify AWS Partners with
deep industry experience and expertise.
About PCI Pal
PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that
empower companies to take payments securely, adhere to strict
industry governance, and remove their business from the significant
risks posed by non-compliance and data loss.
Its mission is to safeguard reputation and trust by providing
customers with secure payment solutions for any business
communications environment including voice, chat, social, email,
and contact center.
PCI Pal is integrated to, and resold by, some of the world’s
leading business communications vendors, as well as major payment
service providers.
PCI Pal products can be used by any size organization globally,
and it is proud to work with some of the largest and most respected
brands in the world.
For more information visit www.pcipal.com or follow the team on
LinkedIn: https://www.linkedin.com/company/pci-pal/.
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version on businesswire.com: https://www.businesswire.com/news/home/20230801833207/en/
Anna Ferko pcipal@sourcecodecomms.com
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