MCI's Impact Network Management Platform Selected for Prestigious InfoWorld 100 Award
16 Noviembre 2005 - 5:00AM
PR Newswire (US)
MCI Recognized for Creative and Cutting-Edge Implementation of
Enterprise Technology ASHBURN, Va., Nov. 16 /PRNewswire-FirstCall/
-- MCI Inc. (NASDAQ:MCIP) today announced that MCI's patent-pending
IMPACT network management platform has been selected by InfoWorld
as a winner of this year's InfoWorld 100 award recognizing the most
innovative corporate IT solutions for 2005. This annual award
honors IT projects that demonstrate the most creative use of
cutting- edge technologies to further business goals. "We are
honored that MCI's IMPACT has been selected for the InfoWorld 100
award, but the real winners are our customers," said Kevin Gahan,
senior vice president of MCI Global Network Management. "As a
result of IMPACT's rapid fault isolation capabilities, MCI has been
able to increase its commitment to customers by delivering an
unparalleled set of Service Level Agreements for performance,
reliability and restoration." As IMPACT's second award win within
two months, the InfoWorld 100 recognition follows on the heels of
the Technology Managers Forum's 2005 Best Practices Award for
Technology Innovation for excellence in technology management. Both
awards demonstrate MCI's ongoing commitment to providing innovative
and creative managed network service solutions designed to deliver
some of the highest level of service performance and reliability to
customers. "IT departments continue to learn hard lessons about
business realities and realistic ROI," said Eric Knorr, InfoWorld
executive editor at large. "The InfoWorld 100 provides a forum for
IT managers to get the recognition they deserve for smart projects
from an audience of their peers." MCI's Integrated Management
Platform for Advanced Communications Technologies, or IMPACT, is
believed to be the first end-to-end business process automation
implementation for network fault management for a service provider.
Conceptualized in 1999, the implementation of IMPACT represents a
significant breakthrough in network management automation which
directly benefits customers by enabling networks to run more
smoothly. The patent-pending, IMPACT network management system
performs automatic alarm detection, fault isolation, trouble-ticket
generation, event and maintenance correlation, customer
notification and updating without the manual intervention of
network support staff, increasing productivity and reducing network
operation expenses. As an "always on" solution, IMPACT provides MCI
managed services customers proactive network updates via cell
phone, BlackBerry, pager, e-mail or communication device of choice.
MCI has been a Managed Network Services provider since 1989, and
today manages more than 3,100 customer networks in 149 countries,
including overseeing 22,000+ non-MCI connections from more than 60
network providers globally. MCI has a history of service and
innovation in network management- recently exemplified by its
receipt of the 2005 Frost & Sullivan Customer Service
Leadership Award and its patent-pending IMPACT Rapid Fault
Isolation capabilities enabling MCI to lead the industry in service
level commitments. About InfoWorld Media Group InfoWorld Media
Group helps senior technologists connect technology and business
strategy for maximum impact at their organizations. Through
integrated channels including online, events, demand generation and
a weekly print magazine, InfoWorld reaches the most influential
senior-level information technologists -- those who drive their
enterprises' strategies and technology purchases. Powered by a
continued investment in an independent Test Center, InfoWorld
analysts and editors provide both hands-on analysis and evaluation,
as well as expert commentary on issues surrounding emerging
technologies and products. Visit InfoWorld at
http://www.infoworld.com/. About MCI, Inc. MCI, Inc. (NASDAQ:MCIP)
is a leading global communications provider, delivering innovative,
cost-effective, advanced communications connectivity to businesses,
governments and consumers. With one of the most expansive global IP
backbones and wholly-owned data networks, MCI develops the
converged communications products and services that are the
foundation for commerce and communications in today's market. For
more information, go to http://www.mci.com/. DATASOURCE: MCI, Inc.
CONTACT: Linda Laughlin, 1-800-644-NEWS, for MCI Web site:
http://www.mci.com/ http://www.infoworld.com/
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