Form 10-Q - Quarterly report [Sections 13 or 15(d)]

7/6

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

(Mark One)


☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2024


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission File Number: 001-40465

Marqeta, Inc.

(Exact name of registrant as specified in its charter)


Delaware			27-4306690
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification Number)

180 Grand Avenue, 6th Floor, Oakland, California			94612
(Address of principal executive offices)			(Zip Code)

(877) 962-7738

(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Class A common stock, $0.0001 par value per share

The Nasdaq Stock Market LLC

(Nasdaq Global Select Market)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”) during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

☒

Accelerated filer

☐

Non-accelerated filer

☐

Smaller reporting company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

As of October 31, 2024, there were 465,903,664 shares of the registrant's Class A common stock, par value $0.0001 per share, outstanding and 36,490,749 shares of the registrant's Class B common stock, par value $0.0001 per share, outstanding.

TABLE OF CONTENTS


		Page
Note About Forward-Looking Statements		3

	Part I - Financial Information
Item 1.	Condensed Consolidated Financial Statements:	5
	Condensed Consolidated Balance Sheets	5
	Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)	6
	Condensed Consolidated Statements of Stockholders' Equity	7
	Condensed Consolidated Statements of Cash Flows	9
	Notes to Condensed Consolidated Financial Statements	11
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	23
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	38
Item 4.	Controls and Procedures	39

	Part II - Other Information
Item 1.	Legal Proceedings	41
Item 1A.	Risk Factors	41
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	42
Item 3.	Defaults Upon Senior Securities	42
Item 4.	Mine Safety Disclosures	42
Item 5.	Other Information	42
Item 6.	Exhibits	43
	Signatures	44

Note About Forward-Looking Statements

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the federal securities laws, which are statements that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this Quarterly Report on Form 10-Q include, but are not limited to, statements about:

•uncertainties related to U.S. and global economies and the effect on our business, results of operations, and financial condition;

•our future financial performance, including our net revenue, costs of revenue, gross profit, and operating expenses and our ability to achieve future profitability;

•the anticipated accounting treatment of our customer agreements and the risk that such accounting treatment may be subject to further changes or developments;

•our ability to scale new products and services, such as our credit card platform;

•our ability to effectively manage or sustain our growth and expand our operations;

•our ability to enhance our platform and services and develop and expand our capabilities;

•our ability to further attract, retain, diversify, and expand our customer base;

•our ability to maintain our relationships with Issuing Banks and Card Networks;

•our strategies, plans, objectives, and goals;

•our plans to expand internationally;

•our ability to compete in existing and new markets and offerings;

•our estimated market opportunity;

•economic and industry trends, projected growth, or trend analysis;

•the impact of political, social, and/or economic instability or military conflict;

•our ability to develop and protect our brand;

•our ability to comply with laws and regulations;

•our ability to successfully defend litigation brought against us;

•our ability to attract and retain qualified employees and key personnel;

•our ability to repurchase shares under authorized share repurchase programs and receive expected financial benefits; and

•our ability to maintain effective disclosure controls and internal controls over financial reporting, including our ability to remediate the material weaknesses in our internal control over financial reporting.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q. You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Quarterly Report on Form 10-Q primarily on our current expectations and projections about future events and trends that we believe may affect our business, results of operations, financial condition, and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties, and other factors described or incorporated by reference in the section titled “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q and in our most recently filed Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Annual Report”). Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report on Form 10-Q. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. The forward-looking statements made in this Quarterly Report on Form 10-Q relate only to events as of the date on which the statements are made. We undertake no obligation to update any forward-looking statements made in this Quarterly Report on Form 10-Q to reflect events or circumstances after the date of this Quarterly Report on Form 10-Q or to reflect new information or the occurrence of unanticipated events, except as required by law. Unless otherwise indicated or unless the context requires otherwise, all references in this document to “Marqeta”, the “Company”, the “Registrant,” “we”, “us”, “our”, or similar references are to Marqeta, Inc. Capitalized terms used and not defined above are defined elsewhere within this Quarterly Report on Form 10-Q.

Table of Contents

PART I - Financial Information

Item 1. Financial Statements

Marqeta, Inc.

Condensed Consolidated Balance Sheets

(in thousands, except per share amounts)

(unaudited)


	September 30, 2024		December 31, 2023
Assets
Current assets:
Cash and cash equivalents	$	886,417	$	980,972
Restricted cash	8,500		8,500
Short-term investments	217,569		268,724
Accounts receivable, net	26,373		19,540
Settlements receivable, net	11,817		29,922
Network incentives receivable	46,667		53,807
Prepaid expenses and other current assets	23,821		27,233
Total current assets	1,221,164		1,388,698
Operating lease right-of-use assets, net	4,894		6,488
Property and equipment, net	35,791		18,764
Intangible assets, net	31,238		35,631
Goodwill	123,523		123,523

Other assets	19,226		16,587
Total assets	$	1,435,836	$	1,589,691
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	$	1,026	$	1,420
Revenue share payable	167,081		173,645
Accrued expenses and other current liabilities	165,466		161,514
Total current liabilities	333,573		336,579

Operating lease liabilities, net of current portion	2,082		5,126
Other liabilities	4,523		4,591
Total liabilities	340,178		346,296
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock, $0.0001 par value; 100,000 and 100,000 shares authorized, no shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively	—		—
Common stock, $0.0001 par value: 1,500,000 and 1,500,000 Class A shares authorized, 467,647 and 465,985 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively. 600,000 and 600,000 Class B shares authorized, 36,503 and 54,358 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively	50		52
Additional paid-in capital	1,865,565		2,067,776
Accumulated other comprehensive income	833		762
Accumulated deficit	(770,790)		(825,195)
Total stockholders’ equity	1,095,658		1,243,395
Total liabilities and stockholders’ equity	$	1,435,836	$	1,589,691

See accompanying notes to Condensed Consolidated Financial Statements.

Table of Contents

Marqeta, Inc.

Condensed Consolidated Statements of Operations and Comprehensive (Loss) Income

(in thousands, except per share amounts)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Net revenue	$	127,967	$	108,891	$	371,205	$	557,349
Costs of revenue	37,835		36,383		117,559		311,068
Gross profit	90,132		72,508		253,646		246,281
Operating expenses (benefit):
Compensation and benefits	100,964		102,433		299,120		350,592
Technology	16,317		13,930		44,204		41,674
Professional services	4,759		4,197		13,437		14,507
Occupancy	1,178		1,074		3,476		3,285
Depreciation and amortization	4,448		3,108		11,941		7,582
Marketing and advertising	582		346		1,688		1,348
Other operating expenses	4,115		3,833		11,438		14,171
Executive chairman long-term performance award	—		13,413		(144,617)		39,801
Total operating expenses	132,363		142,334		240,687		472,960
(Loss) income from operations	(42,231)		(69,826)		12,959		(226,679)
Other income, net	13,703		15,074		41,845		37,508
(Loss) income before income tax expense	(28,528)		(54,752)		54,804		(189,171)
Income tax expense (benefit)	115		238		399		(6,584)
Net (loss) income	$	(28,643)	$	(54,990)	$	54,405	$	(182,587)
Other comprehensive income (loss), net of taxes:
Change in foreign currency translation adjustment	125		(200)		(72)		(81)
Net change in unrealized (loss) gain on short-term investments	1,981		(162)		143		5,480
Net other comprehensive income (loss)	2,106		(362)		$	71	$	5,399
Comprehensive (loss) income	$	(26,537)	$	(55,352)	$	54,476	$	(177,188)

Net (loss) income per share attributable to Class A and Class B common stockholders
Basic	$	(0.06)	$	(0.10)	$	0.11	$	(0.34)
Diluted	$	(0.06)	$	(0.10)	$	0.10	$	(0.34)
Weighted-average shares used in computing net (loss) income per share attributable to Class A and Class B common stockholders
Basic	507,160		529,489		513,678		535,797
Diluted	507,160		529,489		522,394		535,797

See accompanying notes to Condensed Consolidated Financial Statements.

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Marqeta, Inc.

Condensed Consolidated Statements of Stockholders' Equity

(in thousands)

(unaudited)


	Common Stock			Additional Paid-in Capital		Accumulated Other Comprehensive Income (loss)		Accumulated Deficit		Total Stockholder’s Equity
	Shares	Amount
Balance as of December 31, 2023	520,343	$	52	$	2,067,776	$	762	$	(825,195)	$	1,243,395
Issuance of common stock upon exercise of options	98	—		49		—		—		49


Issuance of common stock upon net settlement of restricted stock units	2,806	—		(10,917)		—		—		(10,917)

Vesting of common stock warrants	—	—		2,100		—		—		2,100
Share-based compensation	—	—		33,393		—		—		33,393
Executive chairman long-term performance award	—	—		13,121		—		—		13,121
Repurchase and retirement of common stock, including excise tax	(5,238)	—		(32,830)		—		—		(32,830)
Change in accumulated other comprehensive income (loss)	—	—		—		(1,586)		—		(1,586)
Net loss	—	—		—		—		(36,060)		(36,060)
Balance as of March 31, 2024	518,009	$	52	$	2,072,692	$	(824)	$	(861,255)	$	1,210,665
Issuance of common stock upon exercise of options	33	—		59		—		—		59
Issuance of common stock under employee stock purchase plan	327	—		1,629		—		—		1,629

Issuance of common stock upon net settlement of restricted stock units	3,338	—		(9,370)		—		—		(9,370)


Share-based compensation	—	—		38,209		—		—		38,209
Executive chairman long-term performance award	—	—		(157,738)		—		—		(157,738)
Repurchase and retirement of common stock, including excise tax	(10,959)	(1)		(59,737)		—		—		(59,738)
Change in accumulated other comprehensive income (loss)	—	—		—		(449)		—		(449)
Net income	—	—		—		—		119,108		119,108
Balance as of June 30, 2024	510,748	$	51	$	1,885,744	$	(1,273)	$	(742,147)	$	1,142,375
Issuance of common stock upon exercise of options	11	—		13		—		—		13


Issuance of common stock upon net settlement of restricted stock units	2,790	—		(8,756)		—		—		(8,756)

Vesting of common stock warrants	—	—		322		—		—		322
Share-based compensation	—	—		37,145		—		—		37,145

Repurchase and retirement of common stock, including excise tax	(9,399)	(1)		(48,903)		—		—		(48,904)
Change in accumulated other comprehensive income (loss)	—	—		—		2,106		—		2,106
Net loss	—	—		—		—		(28,643)		(28,643)
Balance as of September 30, 2024	504,150	$	50	$	1,865,565	$	833	$	(770,790)	$	1,095,658

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	Common Stock		Additional Paid-in Capital			Accumulated Other Comprehensive Income (loss)		Accumulated Deficit		Total Stockholders’ Equity
		Shares			Amount
Balance as of December 31, 2022		541,364	$	53		$	2,082,373	$	(7,237)	$	(602,233)	$	1,472,956
Issuance of common stock upon exercise of options		803	—			1,051		—		—		1,051


Issuance of common stock upon net settlement of restricted stock units		1,470	—			(3,746)		—		—		(3,746)

Vesting of common stock warrants		—	—			2,102		—		—		2,102
Share-based compensation		—	—			33,906		—		—		33,906
Executive chairman long-term performance award		—	—			13,121		—		—		13,121
Repurchase and retirement of common stock, including excise tax		(3,206)	—			(20,993)				—		(20,993)
Change in accumulated other comprehensive income (loss)		—	—			—		4,054		—		4,054
Net loss		—	—			—		—		(68,801)		(68,801)
Balance as of March 31, 2023		540,432	$	53		$	2,107,814	$	(3,183)	$	(671,034)	$	1,433,650
Issuance of common stock upon exercise of options		828	—			1,310		—		—		1,310

Issuance of common stock under employee stock purchase plan		446	—			1,775		—		—		1,775
Issuance of common stock upon net settlement of restricted stock units		2,679	—			(6,324)		—		—		(6,324)

Vesting of common stock warrants		—	—			2,372		—		—		2,372
Share-based compensation		—	—			32,152		—		—		32,152
Executive chairman long-term performance award		—	—			13,267		—				13,267
Repurchase and retirement of common stock, including excise tax		(10,168)	(1)			(48,496)		—		—		(48,497)
Change in accumulated other comprehensive income (loss)		—	—			—		1,707		—		1,707
Net loss		—	—			—		—		(58,797)		(58,797)
Balance as of June 30, 2023		534,217	$	52		$	2,103,870	$	(1,476)	$	(729,831)	$	1,372,615
Issuance of common stock upon exercise of options		1,189	—			1,675		—		—		1,675
Repurchase of early exercised stock options		(3)	—			(6)		—		—		(6)

Issuance of common stock upon net settlement of restricted stock units		2,645	2			(8,483)		—		—		(8,481)

Vesting of common stock warrants		—	—			2,284		—		—		2,284
Share-based compensation		—	—			33,383		—		—		33,383
Executive chairman long-term performance award		—	—			13,413		—		—		13,413
Repurchase and retirement of common stock, including excise tax		(11,463)	(1)			(64,447)		—		—		(64,448)
Change in accumulated other comprehensive income (loss)		—	—			—		(362)		—		(362)
Net loss		—	—			—		—		(54,990)		(54,990)
Balance as of September 30, 2023		526,586	$	53		$	2,081,689	$	(1,838)	$	(784,821)	$	1,295,083

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Marqeta, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)


	Nine Months Ended September 30,
	2024		2023
Cash flows from operating activities:
Net income (loss)	$	54,405	$	(182,587)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization	11,941		7,582
Share-based compensation expense	103,258		95,911
Executive chairman long-term performance award	(144,617)		39,801
Non-cash postcombination compensation expense	—		32,430
Non-cash operating leases expense	1,017		1,870
Amortization of premium (accretion of discount) on short-term investments	(2,650)		(5,525)

Other	328		1,068
Changes in operating assets and liabilities:
Accounts receivable	(7,285)		(1,108)
Settlements receivable	18,105		(1,477)
Network incentives receivable	7,140		8,086
Prepaid expenses and other assets	3,195		7,760
Accounts payable	(3,274)		(4,350)
Revenue share payable	(6,564)		4,289
Accrued expenses and other liabilities	545		3,331
Operating lease liabilities	(2,129)		(2,499)
Net cash provided by operating activities	33,415		4,582
Cash flows from investing activities:
Purchases of property and equipment	(2,382)		(722)
Capitalization of internal-use software	(14,577)		(9,488)
Business combination, net of cash acquired	—		(135,630)

Purchases of short-term investments	—		(972,430)
Sales of marketable securities	—		637,913
Maturities of short-term investments	54,000		437,034
Realized gain (loss) on investments	—		(73)
Net cash provided by (used in) investing activities	37,041		(43,396)
Cash flows from financing activities:

Proceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested options	121		4,081
Payment on acquisition-related contingent consideration	—		(53,067)

Proceeds from shares issued in connection with employee stock purchase plan	1,629		1,775
Taxes paid related to net share settlement of restricted stock units	(29,043)		(18,553)
Repurchase of common stock	(137,718)		(131,519)

Net cash used in financing activities	(165,011)		(197,283)
Net decrease in cash, cash equivalents, and restricted cash	(94,555)		(236,097)
Cash, cash equivalents, and restricted cash- Beginning of period	989,472		1,191,646
Cash, cash equivalents, and restricted cash - End of period	$	894,917	$	955,549

See accompanying notes to Condensed Consolidated Financial Statements.

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Marqeta, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)


	Nine Months Ended September 30,
	2024		2023
Reconciliation of cash, cash equivalents, and restricted cash
Cash and cash equivalents	$	886,417	$	947,749
Restricted cash	8,500		7,800
Total cash, cash equivalents, and restricted cash	$	894,917	$	955,549




Supplemental disclosures of non-cash investing and financing activities:
Purchase of property and equipment accrued and not yet paid	$	2,240	$	77
Share-based compensation capitalized to internal-use software	$	5,489	$	3,530
Repurchase of common stock, including excise tax, accrued and not yet paid	$	4,373	$	2,417

See accompanying notes to Condensed Consolidated Financial Statements.

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Marqeta, Inc.

Notes to Condensed Consolidated Financial Statements

(Tabular Amounts in Thousands, Except Per Share Amounts, Ratios, or as Noted)

(unaudited)

1. Business Overview and Basis of Presentation

Marqeta, Inc. (“the Company”) was incorporated in the state of Delaware in 2010 and creates digital payment technology for innovation leaders. The Company's modern card issuing platform empowers its customers to create customized and innovative payment card programs, giving them the configurability and flexibility to build better payment experiences.

The Company provides all of its customers issuer processor services and for most of its customers it also acts as a card program manager. The Company primarily earns revenue from processing card transactions for its customers.

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and the applicable rules and regulations of the Securities and Exchange Commission, (“SEC”), for interim reporting. Certain information and note disclosures included in the Company’s annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The Condensed Consolidated Balance Sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 28, 2024. The accompanying Condensed Consolidated Financial Statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto included in the Annual Report on Form 10-K.

The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal, recurring nature considered necessary for a fair presentation of the Company's consolidated financial position, results of operations, comprehensive (loss) income, and cash flows for the interim periods presented. The interim results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or for any other future annual or interim period.

Reclassifications

Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation.

Use of Estimates

The preparation of the financial statements in conformity with GAAP requires management to make various estimates and assumptions relating to reported amounts of assets and liabilities, disclosure of contingent liabilities, and reported amounts of revenue and expenses. Significant estimates and assumptions include, but are not limited to, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, the estimation of contingent liabilities, the fair value of equity awards and warrants, share-based compensation, the estimation of variable consideration in contracts with customers, the reserve for contract contingencies and processing errors, the estimation of network incentives, and valuation of income taxes. Actual results could differ materially from these estimates.

Business Risks and Uncertainties

The Company has incurred net losses each quarter since its inception with the exception of the quarter ended June 30, 2024. The Company had an accumulated deficit of $770.8 million as of September 30, 2024. The Company expects to incur net losses from operations for the foreseeable future as it incurs costs and expenses related to creating new products for customers, acquiring new customers, developing its brand, expanding into new geographies and continued development of the existing platform infrastructure. The Company believes that its cash and cash equivalents of $886.4 million and short-term investments of $217.6 million as of September 30, 2024 are sufficient to fund its operations through at least the next twelve months from the issuance of these financial statements.

2. Summary of Significant Accounting Policies

Segment Information

The Company operates as a single operating segment and reporting unit. The Company's chief operating decision maker is its Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, allocating resources, and evaluating the Company's financial performance.

For the three months ended September 30, 2024 and 2023, net revenue outside of the United States, based on the billing address of the customer, was 10% and 9%, respectively. For the nine months ended September 30, 2024 and 2023, net revenue outside of the United States, based on the billing address of the customer, was 10% and 4%, respectively. As of September 30, 2024 and December 31, 2023, long-lived assets located outside of the United States were not material.

Restricted Cash

Restricted cash consists of deposits with Issuing Banks to provide the Issuing Bank collateral in the event that customers’ funds are not deposited at the Issuing Banks in time to settle customers’ transactions with the Card Networks. Restricted cash also includes cash used to secure a letter of credit for the Company’s lease of its office headquarters in Oakland, California. “Issuing Banks” are financial institutions that issue payment cards (credit, debit, or prepaid) either on their own behalf or on behalf of a business. “Card Networks” are networks that provide the infrastructure for settlement and card payment information flows.

Significant Accounting Policies

There have been no material changes to our significant accounting policies from our Annual Report on Form 10-K for the fiscal year ended December 31, 2023.

Recent Accounting Pronouncements

In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amended guidance requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. The amendments do not change how an entity identifies its operating segments, aggregates those operating segments, or applies quantitative thresholds to determine its reportable segments. The amendments will be applied retrospectively to all prior periods presented in the financial statements and is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 with early adoption permitted. The Company has evaluated the effect of adopting the new disclosure requirements. While the standard requires additional disclosures related to the Company’s single reportable segment, the standard will not have any impact on the Company’s consolidated financial position, results of operations, or cash flows.

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In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation, (2) the income or loss from continuing operations before income tax expense or benefit (separated between domestic and foreign) and (3) income tax expense or benefit from continuing operations (separated by federal, state and foreign). ASU 2023-09 also requires entities to disclose their income tax payments to international, federal, state and local jurisdictions, among other changes. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, but retrospective application is permitted. The Company is evaluating the effect of adopting the new disclosure requirements.

3. Revenue

Disaggregation of Revenue

The following table provides information about disaggregated revenue from customers:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Platform services revenue, net	$	121,800	$	104,332	$	355,005	$	540,862
Other services revenue	6,167		4,559		16,200		16,487
Total net revenue	$	127,967	$	108,891	$	371,205	$	557,349

Contract Balances

The following table provides information about contract assets and deferred revenue:


Contract balance	Balance sheet line reference	September 30, 2024		December 31, 2023
Contract assets - current	Prepaid expenses and other current assets	$	1,464	$	1,461
Contract assets - non-current	Other assets	9,557		9,397
Total contract assets		$	11,021	$	10,858
Deferred revenue - current	Accrued expenses and other current liabilities	$	12,891	$	11,829
Deferred revenue - non-current	Other liabilities	2,752		4,071
Total deferred revenue		$	15,643	$	15,900

Net revenue recognized during the three months ended September 30, 2024 and 2023 that was included in the deferred revenue balances at the beginning of the respective periods was $2.7 million and $3.8 million, respectively. Net revenue recognized during the nine months ended September 30, 2024 and 2023 that was included in the deferred revenue balances at the beginning of the respective periods was $7.2 million and $10.6 million, respectively.

Remaining Performance Obligations

The Company has performance obligations associated with commitments in customer contracts for future stand-ready obligations to process transactions throughout the contractual term. As of September 30, 2024, the aggregate amount of the transaction price allocated to our remaining performance obligations was $51.3 million. The Company expects to recognize approximately 65% within two years and the remaining 35% over the next three to five years.

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4. Intangible Assets, net

Intangible assets resulting from our business combinations consisted of the following as of the dates presented:


	September 30, 2024		December 31, 2023
Developed technology	$	41,000	$	41,000
Accumulated amortization	(9,762)		(5,369)
Intangible assets, net	$	31,238	$	35,631

The amortization period for developed technology intangible assets is 7 years. Amortization expense for intangible assets was $1.5 million for both the three months ended September 30, 2024 and 2023 and $4.4 million and $3.9 million for the nine months ended September 30, 2024 and 2023, respectively.

Expected future amortization expense for intangible assets was as follows as of September 30, 2024:


Remainder of 2024	$	1,464
2025	5,857
2026	5,857
2027	5,857
2028	5,857
Thereafter	6,345
Total expected future amortization expense for intangible assets	$	31,238

5. Short-term Investments

The Company's short-term investments are accounted for as securities available-for-sale and are classified within Current assets in the Condensed Consolidated Balance Sheets as the Company may sell these securities at any time for use in its operations, even prior to maturity.

The amortized cost, unrealized gain (loss), and estimated fair value of the Company's short-term investments consisted of the following:


	September 30, 2024
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term Investments
U.S. treasury securities	$	205,922	$	1,101	$	—	$	207,023


Asset-backed securities	10,443		103		—		10,546


Total short-term investments	$	216,365	$	1,204	$	—	$	217,569


	December 31, 2023
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term investments
U.S. treasury securities	$	239,297	$	970	$	(11)	$	240,256
U.S. agency securities	15,000		—		(7)		14,993

Asset-backed securities	10,438		62		—		10,500
Corporate debt securities	2,981		—		(6)		2,975
Total short-term investments	$	267,716	$	1,032	$	(24)	$	268,724

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The Company did not have any short-term investments in unrealized loss positions as of September 30, 2024. The Company had four separate short-term investments in unrealized loss positions as of December 31, 2023. Generally, the Company does not intend to sell any short-term investments that have unrealized losses, nor anticipates that it is more likely than not that the Company will be required to sell such securities before any anticipated recovery of the entire amortized cost basis.

There were no realized gains or losses from short-term investments that were reclassified out of accumulated other comprehensive income for the three and nine months ended September 30, 2024. There were an immaterial amount of realized gains and losses from short-term investments that were reclassified out of accumulated other comprehensive loss for the three and nine months ended September 30, 2023. For short-term investments that have unrealized losses, the Company evaluated whether (i) the Company has the intention to sell any of these investments, (ii) it is not more likely than not that the Company will be required to sell any of these available-for-sale debt securities before recovery of the entire amortized cost basis and (iii) the decline in the fair value of the investment is due to credit or non-credit related factors. Based on this evaluation, the Company determined that for its short-term investments, there were no material credit or non-credit related impairments as of September 30, 2024.

The following table summarizes the stated maturities of the Company’s short-term investments:


	September 30, 2024				December 31, 2023
	Amortized Cost		Estimated Fair Value		Amortized Cost		Estimated Fair Value
Due within one year	$	134,285	$	134,685	$	90,438	$	90,533
Due after one year through four years	82,080		82,884		177,278		178,191
Total	$	216,365	$	217,569	$	267,716	$	268,724

6. Fair Value Measurements

The following tables present the fair value hierarchy for assets and liabilities measured at fair value:


	September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	483,640	$	—	$	—	$	483,640
U.S. treasury bills	199,150		—		—		199,150
Commercial paper	—		16,603		—		16,603
Corporate debt securities	—		49,311		—		49,311
Certificates of deposit	—		22,003		—		22,003
Short-term investments
U.S. treasury securities	207,023		—		—		207,023


Asset-backed securities	—		10,546		—		10,546


Total assets measured at fair value	$	889,813	$	98,463	$	—	$	988,276

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	December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	627,983	$	—	$	—	$	627,983
U.S. treasury bills	230,602		—		—		230,602
Short-term investments
U.S. treasury securities	240,256		—		—		240,256
U.S. agency securities	—		14,993		—		14,993

Asset-backed securities	—		10,500		—		10,500
Corporate debt securities	—		2,975		—		2,975

Total assets measured at fair value	$	1,098,841	$	28,468	$	—	$	1,127,309

The Company classifies money market funds, U.S. treasury bills, commercial paper, certificates of deposit, U.S. treasury securities, U.S. agency securities, asset-backed securities, and corporate debt securities within Level 1 or Level 2 of the fair value hierarchy because the Company values these investments using quoted market prices or alternative pricing sources and models utilizing market observable inputs.

There were no transfers of financial instruments between the fair value hierarchy levels during the three and nine months ended September 30, 2024 and the year ended December 31, 2023.

7. Certain Balance Sheet Components

Property and Equipment, net

Property and equipment consisted of the following:


	September 30, 2024		December 31, 2023
Leasehold improvements	$	8,110	$	8,110
Computer equipment	9,187		8,885
Furniture and fixtures	2,488		2,597
Internally developed and purchased software	41,865		19,324
	61,650		38,916
Accumulated depreciation and amortization	(25,859)		(20,152)
Property and equipment, net	$	35,791	$	18,764

Depreciation and amortization expense related to property and equipment was $2.9 million and $1.6 million for the three months ended September 30, 2024 and 2023, respectively and $7.5 million and $3.7 million for the nine months ended September 30, 2024 and 2023, respectively.

The Company capitalized $5.6 million and $4.3 million as internal-use software development costs during the three months ended September 30, 2024, and 2023, respectively and $20.2 million and $13.0 million during the nine months ended September 30, 2024, and 2023, respectively.

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Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	September 30, 2024		December 31, 2023
Accrued costs of revenue	$	82,580	$	74,357
Accrued compensation and benefits	36,999		42,305
Deferred revenue	12,891		11,829
Accrued technology costs	4,454		5,039
Due to issuing banks	7,957		7,892
Accrued tax liabilities	5,773		4,929
Accrued professional services	2,734		4,559
Operating lease liabilities, current portion	4,527		3,908
Reserve for contract contingencies and processing errors	1,670		3,754
Other accrued liabilities	5,881		2,942
Accrued expenses and other current liabilities	$	165,466	$	161,514

8. Commitments and Contingencies

Letters of Credit

In connection with the lease for its corporate headquarters office space, the Company is required to provide the landlord a letter of credit in the amount of $1.5 million. The Company has secured this letter of credit by depositing $1.5 million with the issuing financial institution, which deposit is classified as Restricted cash in the Condensed Consolidated Balance Sheets.

Legal Contingencies

From time to time in the normal course of business, the Company may be subject to various legal matters such as threatened or pending claims or proceedings. As of September 30, 2024 and December 31, 2023, there were no legal contingency matters, either individually or in aggregate, that would have a material adverse effect on the Company’s financial position, results of operations, or cash flows. Given the unpredictable nature of legal proceedings, the Company bases its assessment on the information available at the time the financials are available to be issued. As additional information becomes available, the Company reassesses the potential liability and may revise the estimate.

Settlement of Payment Transactions

Customers deposit a certain amount of pre-funding into accounts maintained at Issuing Banks to settle their payment transactions. Such pre-funding amounts may only be used to settle customers’ payment transactions and are not considered assets of the Company. As such, the funds held in customers’ accounts at Issuing Banks are not reflected on the Company’s Condensed Consolidated Balance Sheets. If a customer fails to deposit sufficient funds to settle a transaction, the Company is liable to the Issuing Bank to settle the transaction and would therefore incur losses if such amounts cannot be subsequently recovered from the customer. The Company did not incur losses of this nature during the three and nine months ended September 30, 2024 and 2023, respectively.

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Indemnifications

In the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, Card Networks, Issuing Banks, vendors, lessors, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company or from intellectual property infringement claims made by third parties. With respect to Issuing Banks, the Company has received requests for indemnification from time to time and may indemnify an Issuing Bank for losses such Issuing Bank may incur for non-compliance with applicable law and regulation, if those losses resulted from the Company’s failure to perform under its program agreement with the Issuing Bank.

In addition, the Company has entered into indemnification agreements with its directors and certain officers and employees that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers, or employees. No demands have been made upon the Company to provide indemnification under such agreements and there are no claims that the Company is aware of that could have a material effect on its Condensed Consolidated Financial Statements.

The Company also includes service level commitments to its customers, warranting certain levels of performance and permitting those customers to receive credits in the event the Company fails to meet the levels specified.

9. Stock Incentive Plans

During the first quarter of 2024, the Company granted performance-based restricted stock units (“PSUs”), under the 2021 Stock Option and Incentive Plan, to certain employees of the Company based on an initial target number. The final number of PSUs that may vest and settle depend upon the Company’s performance against pre-established performance metrics over a predefined performance period, contingent on the compensation committee’s approval of the level of achievement against the pre-established performance targets at the end of the fiscal year. The PSUs granted vest over three years and have a one year performance period with one-third of the PSUs subject to cliff vesting following the completion of the performance period then vesting in equal quarterly installments thereafter. Over the performance period, the number of PSUs that may be issued and the related share-based compensation expense that is recognized is adjusted upward or downward based upon the probability of achieving the approved performance targets against the performance metrics. Depending on the probability of achieving the pre-established performance targets, the number of PSUs issued could range from 0% to 200% of the target amount.

Executive Chairman Long-Term Performance Award

In April and May 2021, the Company’s board of directors granted the Company’s Executive Chairman and then-Chief Executive Officer equity incentive awards in the form of performance-based stock options covering 19,740,923 and 47,267 shares of the Company’s Class B common stock with an exercise price of $21.49 and $23.40 per share, respectively, (collectively, the “Executive Chairman Long-Term Performance Award”). The Executive Chairman Long-Term Performance Award vests upon the satisfaction of a specific service condition requiring service as either the Company’s Chief Executive Officer or Executive Chairman and the achievement of certain stock price hurdles over a seven year performance period following the expiration of the lock-up period associated with the Company’s initial public offering in 2021.

During the second quarter of 2024, the Company’s Executive Chairman stepped down from his role and transitioned to a non-employee director role on the board of directors causing the Executive Chairman Long-Term Performance Award to be forfeited per its terms resulting in a one-time reversal of share-based compensation expenses of $167.3 million, of which $144.6 million related to expenses recognized in prior years. The Company accounts for forfeitures as they occur.

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A summary of the Company's stock option activity under the Plans is as follows:


	Number of Options	Weighted-Average Exercise Price per Share		Weighted-Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value(1)
Balance as of December 31, 2023	36,671	$	16.09	7.45	$	24,481
Granted	—	—
Exercised	(141)	0.86
Canceled and forfeited (3)	(20,774)	21.38
Balance as of September 30, 2024	15,756	$	9.24	7.14	$	10,862
Exercisable as of September 30, 2024 (2)	11,936	$	9.96	6.80	$	9,787
Vested as of September 30, 2024	10,892	$	9.51	6.81	$	9,787

(1) Intrinsic value is calculated based on the difference between the exercise price of in-the-money stock options and the fair value of the common stock as of the respective balance sheet dates.

(2) The 2011 Plan allows for early exercise of stock options. Accordingly, options granted under this plan are included as exercisable stock options regardless of vesting status.

(3) The forfeiture of the Executive Chairman Long-Term Performance Award resulted in 19,788 options forfeited.

The following table presents the share-based compensation expense by award type recognized within the following line items in the Condensed Consolidated Statement of Operations and Comprehensive Loss and Condensed Consolidated Balance Sheet in the periods presented:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Restricted stock units	$	27,903	$	25,021	$	80,722	$	74,991
Stock options	5,837		6,858		18,422		19,651
Performance restricted stock units	1,631		—		3,239		—
Employee Stock Purchase Plan	283		256		875		1,269

Share-based compensation recorded within Compensation and benefits	35,654		32,135		103,258		95,911
Executive chairman long-term performance award	—		13,413		(144,617)		39,801
Property and equipment (capitalized internal-use software)	1,491		1,248		5,489		3,531
Total share-based compensation expense (benefit)	$	37,145	$	46,796	$	(35,870)	$	139,243

Unrecognized compensation costs by award type as of September 30, 2024:


	Unrecognized compensation costs		Weighted-average recognition period (in years)
Restricted stock units, inclusive of PSUs	$	216,246	2.0
Stock options	22,964		1.5

Total	$	239,210

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10. Stockholders’ Equity Transactions

Share Repurchase Programs

On May 6, 2024, the Company’s board of directors authorized a share repurchase program of up to $200 million of the Company’s Class A common stock (the “2024 Share Repurchase Program”). Under the 2024 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2024 Share Repurchase Program has no set expiration date.

During the three and nine months ended September 30, 2024, the Company repurchased approximately 9.4 million and 20.4 million shares in the open market and in privately negotiated transactions for $48.4 million and $107.5 million under the 2024 Share Repurchase Program, for an average price of $5.15 and $5.28, respectively. The total price of the shares repurchased and the related transaction costs and excise taxes of $0.5 million and $1.2 million during the three and nine months ended September 30, 2024 are reflected as a reduction to Common stock and Additional paid-in capital on the Company’s Condensed Consolidated Balance Sheets. As of September 30, 2024, $92.5 million remained available for future share repurchases under the 2024 Share Repurchase Program.

Under the share repurchase program authorized in May 2023 (the “2023 Share Repurchase Program”), the Company repurchased 5.2 million shares in the open market for $32.8 million at an average price of $6.27 during the nine months ended September 30, 2024. During the three and nine months ended September 30, 2023, the Company repurchased 11.5 million and 21.6 million shares in the open market for $64.4 million and $112.9 million under the 2023 Share Repurchase Program, for an average price of $5.62 and $5.22, respectively. Repurchases under the 2023 Share Repurchase Program were completed as of March 31, 2024.

Common Stock Conversions

During the second quarter of 2024, a shareholder voluntarily converted 17.7 million outstanding shares of Class B common stock into shares of Class A common stock on a one-for-one basis. The rights, including the liquidation and dividend rights, of the holders of Class A common stock and Class B common stock are identical, except with respect to voting as Class A common stock holders are entitled to one vote per share while Class B common stock holders are entitled to 10 votes per share.

11. Net (Loss) Income Per Share Attributable to Common Stockholders

Basic net (loss) income per share is computed by dividing the net (loss) income by the weighted-average number of shares of common stock outstanding during the period. Diluted net (loss) income per share is computed by dividing net (loss) income by the weighted-average number of shares of common stock outstanding adjusted for the dilutive effect of all potential shares of common stock. In periods when the Company reported a net loss, diluted net loss per share is the same as basic net loss per share because the effects of potentially dilutive items were anti-dilutive.

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The Company calculated basic and diluted net (loss) income per share attributable to common stockholders as follows:


	Three Months Ended September 30,								Nine Months Ended September 30,
	2024				2023 (1)				2024				2023 (1)
	Class A		Class B		Class A		Class B		Class A		Class B		Class A		Class B
Numerator
Net (loss) income attributable to common stockholders, basic	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,672	$	4,733	$	(163,352)	$	(19,235)
Net (loss) income attributable to common stockholders, diluted	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,419	$	4,986	$	(163,352)	$	(19,235)
Denominator
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		468,994		44,684		479,352		56,445
Effect of dilutive potential shares of common stock	—		—		—		—		5,522		3,194		—		—
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		474,516		47,878		479,352		56,445

Net (loss) income per share attributable to common stockholders, basic	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.11		0.11		(0.34)		(0.34)
Net (loss) income per share attributable to common stockholders, diluted	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.10		0.10		(0.34)		(0.34)

(1) The prior period Net (loss) income per share for Class A and Class B common stock has been presented separately to conform with current period presentation, which had no impact on our previously reported basic or diluted Net (loss) income per share.

As the liquidation and dividend rights are identical for Class A common stock and Class B common stock, the undistributed earnings are allocated on a proportionate basis and the resulting (loss) income per share will, therefore, be the same for both Class A common stock and Class B common stock on an individual or combined basis.

Potentially dilutive securities that were excluded from the computation of diluted net (loss) income per share because including them would have had an anti-dilutive effect were as follows:

Nine Months Ended September 30, 2024

Class A

Class B

Stock options, restricted stock, and employee stock purchase plan

27,821

17,327

The following potentially dilutive securities were excluded from the computation of diluted net (loss) income per share during the three months ended September 30, 2024 and the three and nine months ended September 30, 2023 because including them would have had an anti-dilutive effect as the Company was in a loss position during the period:


	Three Months Ended September 30, 2024		As of September 30, 2023
	Class A	Class B	Class A	Class B
Warrants to purchase Class B common stock	—	1,900	—	1,900
Stock options, restricted stock, and employee stock purchase plan	45,983	7,464	50,333	29,453
Total	45,983	9,364	50,333	31,353

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12. Income Tax

The Company recorded an income tax provision of $0.1 million and $0.2 million for the three months ended September 30, 2024 and 2023, respectively. The Company recorded an income tax provision of $0.4 million and a benefit of $6.6 million for the nine months ended September 30, 2024 and 2023, respectively. The income tax provision for the nine months ended September 30, 2024 was primarily attributable to income tax expenses in profitable foreign jurisdictions. The income tax benefit for the nine months ended September 30, 2023 was primarily attributable to a $7.2 million partial valuation allowance release due to the acquisition of Power Finance Inc., offset by $0.6 million of income tax expenses resulting from profitable foreign operations.

The Company is subject to income tax audits in the U.S. and foreign jurisdictions. We record liabilities related to uncertain tax positions and believe that we have provided adequate reserves for income tax uncertainties in all open tax years.

13. Concentration Risks and Significant Customers

Financial instruments that potentially expose the Company to concentration of credit risk consist of cash and cash equivalents, short-term investments, and accounts receivable. Cash on deposit with financial institutions may exceed federally insured limits.

As of September 30, 2024 and December 31, 2023, short-term investments were $217.6 million and $268.7 million, respectively, and there was no concentration of securities of the same issuer with an aggregate fair value greater than 5% of the total balance, except for U.S. treasury securities, which amounted to $207.0 million, or 95% of the short-term investment balance at September 30, 2024 and $255.2 million, or 95% of the short-term investment balance at December 31, 2023, respectively. As of September 30, 2024 and December 31, 2023, all debt securities within the Company's portfolio are investment grade.

A significant portion of the Company's payment transactions are settled through one Issuing Bank, Sutton Bank. For the three months ended September 30, 2024 and 2023, 69% and 75% of Total Processing Volume, which is the total dollar amount of payments processed through the Company’s platform, net of returns and chargebacks, was settled through Sutton Bank, respectively. For the nine months ended September 30, 2024 and 2023, 72% and 77% of Total Processing Volume was settled through Sutton Bank, respectively.

A significant portion of the Company's revenue is derived from one customer. For the three months ended September 30, 2024 and 2023, this customer accounted for 47% and 50% of the Company’s net revenue, respectively. For the nine months ended September 30, 2024 and 2023, this customer accounted for 48% and 72% of the Company’s net revenue, respectively. As of September 30, 2024, three separate customers accounted for 16%, 13% and 10% of the Company’s accounts receivable balance.

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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion and analysis of our financial condition and results of operations together with our Condensed Consolidated Financial Statements and the related notes included elsewhere in this Quarterly Report on Form 10-Q and in our 2023 Annual Report. This discussion contains forward-looking statements based upon current expectations that involve risks and uncertainties. As discussed in the section titled “Note About Forward Looking Statements”, our actual results may differ materially from those discussed in these forward-looking statements as a result of various factors, including those set forth or incorporated by reference under the section titled “Risk Factors” in this Quarterly Report on Form 10-Q and in our 2023 Annual Report.

Overview

Marqeta’s mission is modernizing financial services by making the entire payment experience native and delightful. Marqeta’s modern platform empowers our customers to create customized and innovative payment card programs with configurability and flexibility. Marqeta’s open APIs provide instant access to highly scalable, cloud-based payment infrastructure that enables customers to embed the payments experience into apps or websites for a personalized user experience. Customers can launch and manage their own card programs, issue cards, and authorize and settle payment transactions quickly using our platform. We also deliver robust card program management, allowing our customers to embed Marqeta in their offering without having to build certain complex compliance elements or customer support services.

Marqeta’s innovative products are developed with deep domain expertise and a customer-first mindset to launch, scale, and manage card programs. Marqeta provides all of its customers with issuer processor services, and for most of its customers it also acts as a card program manager. Depending on a customer’s desired level of control and responsibility, Marqeta can work with companies in a range of different configurations:

•Managed By Marqeta: With Managed By Marqeta (“MxM”), Marqeta provides an Issuing Bank partner to act as the Bank Identification Number (“BIN”) sponsor for the customer’s card program, manages the customer’s card program on behalf of the Issuing Bank, and provides a full range of services including configuring many of the critical resources required by a customer’s production environment. In addition to providing the customer access to the Marqeta dashboard via our APIs, Marqeta also manages a number of the primary tasks related to launching a card program, such as defining and managing the program with the Card Networks and Issuing Bank, operating the program and managing certain profitability components, and managing compliance with applicable regulations, the Issuing Bank, and Card Network rules. Also available to our MxM customers are a variety of managed services, including dispute management, fraud scoring, card fulfillment, and cardholder support services.

•Powered By Marqeta: With Powered By Marqeta (“PxM”), Marqeta also provides customers access to the Marqeta dashboard via our APIs, provides payment processing, and assists with certain configuration elements that enable the customer to use the platform independently. Unlike under our MxM card programs, our PxM customers are responsible for other elements of the card program, including defining and managing the program with the Card Networks and Issuing Bank as well as managing compliance with applicable regulations, the Issuing Bank, and Card Network rules.

Given the modularity of the Marqeta platform, certain customers can also opt to incorporate elements of MxM into their PxM card program to create a custom Powered By Plus solution.

Impact of Macroeconomic Factors

We are unable to predict the impact macroeconomic factors, including various geopolitical conflicts, uncertainty related to global elections, changes in inflation and interest rates, and uncertainty in global economic conditions, will have on our processing volumes, and on our future results of operations. A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business. We continue to monitor these situations and may take actions that alter our operations and business practices as may be required by federal, state, or local authorities or that we determine are in the best interests of our customers, vendors, and employees. See the section titled “Risk Factors” in this Quarterly Report on Form 10-Q and in our 2023 Annual Report for further discussion or incorporation by reference of the possible

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impact of these macroeconomic factors on our business.

Key Operating Metric and Non-GAAP Financial Measures

We review a number of operating and financial metrics, including the key operating metric set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess operational efficiencies. In addition to the results determined in accordance with GAAP, the following table sets forth a key operating metric and non-GAAP financial measures that we consider useful in evaluating our operating performance.


	Three Months Ended September 30,						Nine Months Ended September 30,
(dollars in thousands unless otherwise noted)	2024			2023			2024			2023
Total Processing Volume (TPV) (in millions)	$	73,899		$	56,650		$	211,192		$	160,285

Net revenue	$	127,967		$	108,891		$	371,205		$	557,349
Gross profit	$	90,132		$	72,508		$	253,646		$	246,281
Gross margin	70		%	67		%	68		%	44		%
Net (loss) income	$	(28,643)		$	(54,990)		$	54,405		$	(182,587)
Net (loss) income margin	(22)		%	(51)		%	15		%	(33)		%
Total operating expenses	$	132,363		$	142,334		$	240,687		$	472,960

Non-GAAP Measures:
Adjusted EBITDA	$	9,019		$	(2,062)		$	16,429		$	(5,586)
Adjusted EBITDA margin	7		%	(2)		%	4		%	(1)		%
Non-GAAP operating expenses	$	81,113		$	74,570		$	237,217		$	251,867

Total Processing Volume (“TPV”) - TPV represents the total dollar amount of payments processed through our platform, net of returns and chargebacks. We believe that TPV is a key operating metric and a principal indicator of the market adoption of our platform, growth of our brand, growth of our customers' businesses and scale of our business.

Adjusted EBITDA - Adjusted EBITDA is a non-GAAP financial measure that is calculated as Net (loss) income adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; acquisition related expenses which consist of due diligence costs, transaction costs and integration costs related to potential or successful acquisitions and cash and non-cash postcombination compensation expenses; income tax expense (benefit); and other income (expense) net, which consists of interest income from our short-term investments, realized foreign currency gains and losses, our share of equity method investments’ profit or loss, impairment of equity method investments or other financial instruments, and gain from sale of equity method investments. We believe that Adjusted EBITDA is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. Additionally, we utilize Adjusted EBITDA as an input into our calculation of our annual employee bonus plans and performance-based restricted stock units. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of Net (loss) income to Adjusted EBITDA.

Adjusted EBITDA Margin - Adjusted EBITDA Margin is a non-GAAP financial measure that is calculated as Adjusted EBITDA divided by Net revenue. This measure is used by management and our board of directors to evaluate our operating efficiency. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of Net (loss) income to Adjusted EBITDA Margin.

Non-GAAP operating expenses - Non-GAAP operating expenses is a non-GAAP financial measure that is calculated as Total operating expenses adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; and acquisition-related expenses which consists of due

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diligence costs, transaction cost and integration costs related to potential or successful acquisitions, and cash and non-cash postcombination compensation expenses. We believe that non-GAAP operating expenses is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of total operating expenses to non-GAAP operating expenses.

Components of Results of Operations

Net Revenue

We have two components of net revenue: platform services revenue, net and other services revenue.

Platform services revenue, net. Platform services revenue includes Interchange Fees, net of Revenue Share and other service-level payments to customers, and Card Network and Issuing Bank costs for certain customer arrangements where the Company is an agent in the delivery of services to the customer. Platform services revenue also includes processing and other fees. “Interchange Fees” are transaction-based and volume-based fees set by a Card Network and paid by a merchant bank to the Issuing Bank that issued the payment card used to purchase goods or services from a merchant. The Company earns Interchange Fees on card transactions we process for our customers and are based on a percentage of the transaction amount plus a fixed amount per transaction. Interchange Fees are recognized when the associated transactions are settled.

“Revenue Share” payments are incentives to our customers to increase their processing volumes on our platform. Revenue Share is generally computed as a percentage of the Interchange Fees earned or processing volume and is paid to our MxM customers monthly. Revenue Share payments are recorded as a reduction to net revenue. Generally, as customers' processing volumes increase, the rates at which we share revenue increase.

Processing and other fees are priced as either a percentage of processing volume or on a fee per transaction basis and are earned when payment cards are used at automated teller machines or to make cross-border purchases. Minimum processing fees, where customers' processing volumes fall below certain thresholds, are also included in processing and other fees.

We recognize revenue when the promised services are complete, and our performance obligations are satisfied. Platform services are considered complete when we have authorized the transaction, validated that the transaction has no errors, and accepted and posted the data to our records.

Other services revenue. Other services revenue primarily consists of revenue earned for card fulfillment services. Card fulfillment fees are generally billed to customers upon ordering card inventory and recognized as revenue when the cards are shipped to the customers.

Costs of Revenue

Costs of revenue consist of Card Network fees, Issuing Bank fees, and card fulfillment costs for customer arrangements where the Company is the principal in providing services to the customer and excludes depreciation and amortization, which is reported separately within the Condensed Consolidated Statements of Operations and Comprehensive Loss. Card Network fees are equal to a specified percentage of processing volume or a fixed amount per transaction routed through the respective Card Network. Issuing Bank fees compensate our Issuing Banks for issuing cards to our customers and sponsoring our card programs with the Card Networks and are typically equal to a specified percentage of processing volume or a fixed amount per transaction. Card fulfillment costs include physical cards, packaging, and other fulfillment costs.

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We have separate marketing and incentive arrangements with Card Networks that provide us with monetary incentives for establishing customer card programs with, and routing volume through, the respective Card Network. The amount of the incentives is generally determined based on a percentage of the processing volume or the number of transactions routed over the Card Network. We record these incentives as a reduction of Card Network fees in customer arrangements where the Company is the principal. Generally, as processing volumes increase, we earn a higher rate of monetary incentives from these arrangements, subject to attaining certain volume thresholds during an annual measurement period. For certain incentive arrangements with an annual measurement period, the one-year period may not align with our fiscal year. Additionally, uncertainty in the ultimate annual attainment of incentives can result in unusual fluctuations in Card Network fees and can occur in the quarter in which volume thresholds are attained as higher incentive rates are applied to volumes over the entire measurement periods, which can span six or twelve months. Generally, we earn a higher rate of monetary incentives during the first quarter as the annual measurement period is closest to completion and higher volume thresholds have been reached. In the second quarter, we generally earn the lowest rate of monetary incentives as the annual measurement period and volume thresholds have reset.

Operating Expenses (Benefit)

Compensation and Benefits consists primarily of salaries, employee benefits, severance and other termination benefits, incentive compensation, contractors’ cost, and share-based compensation.

Technology consists primarily of third-party hosting fees, software licenses, and hardware purchases below our capitalization threshold, and support and maintenance costs.

Professional Services consists primarily of consulting, legal, audit, and recruiting fees.

Occupancy consists primarily of rent expense, repairs, maintenance, and other building related costs.

Depreciation and Amortization consists primarily of depreciation of our fixed assets and amortization of capitalized Internal-use software and developed technology intangible assets.

Marketing and Advertising consists primarily of costs of general marketing and promotional activities.

Other Operating Expenses consists primarily of insurance costs, indemnification costs, travel-related expenses, indirect state and local taxes, and other general office expenses.

Executive Chairman Long-Term Performance Award consists of share-based compensation related to the Executive Chairman Long-Term Performance Award including the impact of forfeiture.

Other Income, net

Other income, net consists primarily of interest income from our short-term investments and cash deposits, gain from sale of equity method investments, impairment of equity method investments or other financial instruments, equity method investment share of loss, and realized foreign currency gains and losses.

Income Tax Expense (Benefit)

Income tax expense consists of U.S. federal and state income taxes, and income taxes related to certain foreign jurisdictions. We maintain a full valuation allowance against our U.S. federal and state net deferred tax assets as we have concluded that it is not more likely than not that we will realize our net deferred tax assets.

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Results of Operations

The following table sets forth our results of operations for the periods presented:


	Three Months Ended September 30,				Nine Months Ended September 30,
(dollars in thousands)	2024		2023		2024		2023
Net revenue	$	127,967	$	108,891	$	371,205	$	557,349
Costs of revenue	37,835		36,383		117,559		311,068
Gross profit	90,132		72,508		253,646		246,281
Operating expenses (benefit):
Compensation and benefits	100,964		102,433		299,120		350,592
Technology	16,317		13,930		44,204		41,674
Professional services	4,759		4,197		13,437		14,507
Occupancy	1,178		1,074		3,476		3,285
Depreciation and amortization	4,448		3,108		11,941		7,582
Marketing and advertising	582		346		1,688		1,348
Other operating expenses	4,115		3,833		11,438		14,171
Executive chairman long-term performance award	—		13,413		(144,617)		39,801
Total operating expenses	132,363		142,334		240,687		472,960
(Loss) income from operations	(42,231)		(69,826)		12,959		(226,679)
Other income, net	13,703		15,074		41,845		37,508
(Loss) income before income tax expense	(28,528)		(54,752)		54,804		(189,171)
Income tax expense (benefit)	115		238		399		(6,584)
Net (loss) income	$	(28,643)	$	(54,990)	$	54,405	$	(182,587)

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Comparison of the Three Months Ended September 30, 2024 and 2023

Net Revenue


	Three Months Ended September 30,
(dollars in thousands)	2024		2023		$ Change		% Change
Net revenue:


Total platform services, net	$	121,800	$	104,332	$	17,468	17	%
Other services	6,167		4,559		1,608		35	%
Total net revenue	$	127,967	$	108,891	$	19,076	18	%

Total Processing Volume (TPV) (in millions)	$	73,899	$	56,650	$	17,249	30	%

Total net revenue increased by $19.1 million, or 18%, for the three months ended September 30, 2024 compared to the same period in 2023, of which an increase of $5.1 million was attributable to our largest customer, Block, Inc. The overall increase in net revenue was primarily driven by a 30% increase in TPV partially offset by the impact of a renegotiated platform partnership and unfavorable changes in the mix of our card programs, particularly the growth of our PxM offering.

Other services revenue increased $1.6 million, or 35%, in the three months ended September 30, 2024 compared to the same period in 2023. This growth was driven by a rise in card-related fulfillments, which included both one-time card replacements and increased customer card shipments compared to the same period in 2023.

The increase in TPV was driven by growth across all our major verticals, particularly financial services, with PxM customers outperforming MxM customers. The growth in TPV for our top five customers, as determined by their individual processing volume in each respective period, was 23% in the three months ended September 30, 2024 compared to the same period in 2023, while TPV from all other customers, as a group, grew by 67% in the three months ended September 30, 2024 compared to the same period in 2023. Note that the top five customers may differ between the two periods.

Costs of Revenue and Gross Margin


	Three Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Costs of revenue:
Card Network fees, net	$	29,676		$	29,799		$	(123)	—	%
Issuing Bank fees	3,388			2,912			476		16	%
Other	4,771			3,672			1,099		30	%
Total costs of revenue	$	37,835		$	36,383		$	1,452	4	%

Gross profit	$	90,132		$	72,508		$	17,624	24	%
Gross margin	70		%	67		%

Costs of revenue increased by $1.5 million, or 4%, for the three months ended September 30, 2024 compared to the same period in 2023. The increase in costs is attributed to higher Card Network and Issuing Bank fees stemming from the 30% increase in TPV, partially offset by higher network incentives earned during the current year. Card Network fees are presented net of monetary incentives from Card Networks for processing volume through the respective Card Networks during the period.

As a result of the increases in costs of revenue being less than the increases in net revenue explained above, our gross profit increased by $17.6 million, or 24%, in the three months ended September 30, 2024 compared to the same period in 2023, and our gross margin increased by 3 percentage points in the three months ended September 30, 2024 compared to the same period in 2023.

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Operating Expenses


	Three Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Operating expenses:
Salaries, bonus, benefits and payroll taxes	$	65,310		$	70,298		$	(4,988)	(7)	%
Share-based compensation	35,654			32,135			3,519		11	%
Total compensation and benefits	100,964			102,433			(1,469)		(1)	%
Percentage of net revenue	79		%	94		%
Technology	16,317			13,930			2,387		17	%
Percentage of net revenue	13		%	13		%
Professional services	4,759			4,197			562		13	%
Percentage of net revenue	4		%	4		%
Occupancy	1,178			1,074			104		10	%
Percentage of net revenue	1		%	1		%
Depreciation and amortization	4,448			3,108			1,340		43	%
Percentage of net revenue	3		%	3		%
Marketing and advertising	582			346			236		68	%
Percentage of net revenue	—		%	—		%
Other operating expenses	4,115			3,833			282		7	%
Percentage of net revenue	3		%	4		%
Executive chairman long-term performance award	—			13,413			(13,413)		(100)	%
Percentage of net revenue	—		%	12		%
Total operating expenses	$	132,363		$	142,334		$	(9,971)	(7)	%
Percentage of net revenue	103%			131%

Salaries, bonus, benefits, and payroll taxes decreased by $5.0 million, or 7%, for the three months ended September 30, 2024 compared to the same period in 2023. The decrease was driven by lower postcombination compensation costs to former employees of Power Finance and an increase in salaries, bonus, and benefits costs capitalized for internal-use software development in 2024, partially offset by increased salaries and benefits costs as a result of higher headcount in the three-months ended September 30, 2024 compared to the same period in 2023.

Share-based compensation increased by $3.5 million in the three months ended September 30, 2024 compared to the same period in 2023 mainly due to an increase in the number of employees and awards granted.

Technology expenses increased by $2.4 million, or 17% for the three months ended September 30, 2024 compared to the same period in 2023. The increase was due to higher licensing and hosting costs to support our continued growth as we implement and support our systems and tools.

Professional services expenses increased by $0.6 million or 13% for the three months ended September 30, 2024 compared to the same period in 2023 due to an increase in consulting fees.

Occupancy expense remained relatively flat for the three months ended September 30, 2024 compared to the same period in 2023.

Depreciation and amortization expense increased by $1.3 million, or 43%, for the three months ended September 30, 2024 compared to the same period in 2023. The increase was primarily due to an increase in the amortization of internally developed software as more projects have been capitalized and placed into service.

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Marketing and advertising expenses increased by $0.2 million, or 68% for the three months ended September 30, 2024 compared to the same period in 2023 due to an increase in branding spend.

Other operating expenses increased by $0.3 million, or 7% for the three months ended September 30, 2024 compared to the same period in 2023.

Executive chairman long-term performance award decreased by 100% for the three months ended September 30, 2024 compared to the same period in 2023 as the Executive Chairman Long-Term Performance Award was forfeited in the second quarter of 2024 as a result of the Company’s Executive Chairman transitioning to a non-employee director role on the board of directors.

Other Income, net


	Three Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Other income, net	$	13,703		$	15,074		$	(1,371)	(9)	%
Percentage of net revenue	11		%	14		%

Other income, net decreased by $1.4 million, or 9%, for the three months ended September 30, 2024 compared to the same period in 2023. The decrease was primarily due to a decrease in interest income earned on our short-term investments portfolio as we had smaller portfolio balances during the third quarter of 2024. Interest rates remained relatively flat during the comparable periods.

Income Tax Expense

Income tax expense remained relatively flat for the three months ended September 30, 2024 compared to the same period in 2023.

Customer Concentration

We generated 47% and 50% of our net revenue from our largest customer, Block, during the three months ended September 30, 2024 and 2023, respectively.

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Comparison of the Nine Months Ended September 30, 2024 and 2023

Net Revenue


	Nine Months Ended September 30,
(dollars in thousands)	2024		2023		$ Change		% Change
Net revenue:


Total platform services, net	$	355,005	$	540,862	(185,857)		(34)	%
Other services	16,200		16,487		(287)		(2)	%
Total net revenue	$	371,205	$	557,349	$	(186,144)	(33)	%

Total Processing Volume (TPV) (in millions)	$	211,192	$	160,285	$	50,907	32	%

Total net revenue decreased by $186.1 million, or 33%, for the nine months ended September 30, 2024 compared to the same period in 2023, of which $223.1 million of this decrease was attributable to Block, Inc. The decrease in net revenue was primarily driven by the amendment to the Block agreement in August 2023 (the “August 2023 Block Amendment”) which allowed for reduced pricing and impacted the revenue presentation for the Cash App Program as fees owed to Issuing Banks and Card Networks related to the Cash App primary Card Network volume are recorded as a reduction to the revenue earned from the Cash App program within Net revenue effective as of July 1, 2023. In prior periods, these costs were included within Costs of revenue. The impact of these fees for the nine months ended September 30, 2024 was a $264.7 million reduction to Net revenue, negatively impacting the growth rate by 47 ppts. These decreases in net revenue were partially offset by increased TPV from Block’s programs. Revenue from other customers increased $37.2 million, primarily driven by an increase in TPV partially offset by the impact of contract renewals and unfavorable changes in the mix of our card programs, particularly the growth of our PxM offering.

Other services revenue decreased $0.3 million, or 2% in the nine months ended September 30, 2024 compared to the same period in 2023 due to a one-time card fulfillment order which occurred in the prior year.

The increase in TPV was mainly driven by growth across all our major verticals, particularly financial services and PxM customers. The growth in TPV for our top five customers, as determined by their individual processing volume in each respective period, was 25% in the nine months ended September 30, 2024 compared to the same period in 2023, while TPV from all other customers, as a group, grew by 69% in the nine months ended September 30, 2024 compared to the same period in 2023. Note that the top five customers may differ between the two periods.

Costs of Revenue and Gross Margin


	Nine Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Costs of revenue:
Card Network fees, net	94,859			281,436			$	(186,577)	(66)	%
Issuing Bank fees	9,684			17,964			(8,280)		(46)	%
Other	13,016			11,668			1,348		12	%
Total costs of revenue	$	117,559		$	311,068		$	(193,509)	(62)	%

Gross profit	$	253,646		$	246,281		$	7,365	3	%
Gross margin	68		%	44		%

Costs of revenue decreased by $193.5 million for the nine months ended September 30, 2024 compared to the same period in 2023. The decrease was primarily due to the revenue presentation change as a result of the August 2023 Block Amendment. These decreases were partially offset by increases in Issuing Bank and Network fees driven by the 32% increase in TPV.

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As a result of the decreases in costs of revenue being more than the decreases in net revenue explained above, our gross profit increased by $7.4 million, or 3%, for the nine months ended September 30, 2024 compared to the same period in 2023. Our gross margin increased by 24 percentage points in the nine months ended September 30, 2024 compared to the same period in 2023.

Operating Expenses (Benefit)


	Nine Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Operating expenses (benefit):
Salaries, bonus, benefits and payroll taxes	$	195,862		$	254,681		$	(58,819)	(23)	%
Share-based compensation	103,258			95,911			7,347		8	%
Total compensation and benefits	299,120			350,592			(51,472)		(15)	%
Percentage of net revenue	81		%	63		%
Technology	44,204			41,674			2,530		6	%
Percentage of net revenue	12		%	7		%
Professional services	13,437			14,507			(1,070)		(7)	%
Percentage of net revenue	4		%	3		%
Occupancy	3,476			3,285			191		6	%
Percentage of net revenue	1		%	1		%
Depreciation and amortization	11,941			7,582			4,359		57	%
Percentage of net revenue	3		%	1		%
Marketing and advertising	1,688			1,348			340		25	%
Percentage of net revenue	—		%	—		%
Other operating expenses	11,438			14,171			(2,733)		(19)	%
Percentage of net revenue	3		%	3		%
Executive chairman long-term performance award	$	(144,617)		$	39,801		(184,418)		(463)	%
Percentage of net revenue	(39)		%	7		%
Total operating expenses	$	240,687		$	472,960		$	(232,273)	(49)	%
Percentage of net revenue	65%			85%

Salaries, bonus, benefits, and payroll taxes decreased by $58.8 million or 23%, for the nine months ended September 30, 2024 compared to the same period in 2023. The decrease was driven by lower postcombination compensation costs to former employees of Power Finance, lower severance costs as a restructuring occurred in 2023, lower headcount year over year and an increase in salaries, bonus, and benefits costs capitalized for internal-use software development in 2024.

Share-based compensation increased by $7.3 million in the nine months ended September 30, 2024 compared to the same period in 2023 mainly due to an increase in the number of employees and awards granted in 2024 and due to the forfeiture of awards related to the prior year restructuring which lowered share-based compensation costs recorded in 2023.

Technology expenses increased by $2.5 million or 6% for the nine months ended September 30, 2024 compared to the same period in 2023 mainly due to higher licensing and hosting costs to support our continued growth as we implement and support our systems and tools.

Professional services expenses decreased by $1.1 million, or 7%, for the nine months ended September 30, 2024 compared to the same period in 2023. The decrease was primarily due to decreased consulting fees.

Occupancy expense remained relatively flat for the nine months ended September 30, 2024 compared to the same period in 2023.

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Depreciation and amortization increased by $4.4 million, or 57%, for the nine months ended September 30, 2024 compared to the same period in 2023. The increase was primarily due to the amortization of internally developed software and to the amortization of developed technology intangible assets originating from the Power Finance acquisition.

Marketing and advertising expenses increased by $0.3 million or 25% for the nine months ended September 30, 2024 compared to the same period in 2023 due to an increase in branding spend.

Other operating expenses decreased by $2.7 million, or 19%, for the nine months ended September 30, 2024 compared to the same period in 2023. The decrease was primarily due to cost optimization initiatives impacting the current year.

Executive chairman long-term performance award decreased for the nine months ended September 30, 2024 compared to the prior year comparable period primarily due to a one-time reversal of share-based compensation expense of $167.3 million, of which $144.6 million related to prior year periods, as the Executive Chairman Long-Term Performance Award was forfeited in the second quarter of 2024 as a result of the Company’s Executive Chairman transitioning to a non-employee director role on the board of directors.

Other Income, net


	Nine Months Ended September 30,
(dollars in thousands)	2024			2023			$ Change		% Change
Other income, net	$	41,845		$	37,508		$	4,337	12	%
Percentage of net revenue	11		%	7		%

Other income, net increased by $4.3 million, or 12%, for the nine months ended September 30, 2024 compared to the same period in 2023. The increase was primarily attributable to an increase in interest income earned on our short-term investments portfolio due to higher interest rates during the nine months ended September 30, 2024.

Income Tax Expense (Benefit)

Income tax expense increased by $7.0 million for the nine months ended September 30, 2024 compared to the same period in 2023 primarily due to a $7.2 million partial valuation allowance release in the prior year stemming from the acquisition of Power Finance Inc.

Customer Concentration

We generated 48% and 72% of our net revenue from our largest customer, Block, during the nine months ended September 30, 2024 and 2023, respectively.

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Use of Non-GAAP Financial Measures

Our non-GAAP measures have limitations as analytical tools and you should not consider them in isolation. These non-GAAP measures should not be viewed as a substitute for, or superior to, measures prepared in accordance with GAAP. In evaluating these non-GAAP measures, you should be aware that in the future we will incur expenses similar to the adjustments in the presentation of our non-GAAP measures set forth under “Key Operating Metric and Non-GAAP Financial Measures”. There are a number of limitations related to the use of these non-GAAP measures versus their most directly comparable GAAP measures, including the following:

•other companies, including companies in our industry, may calculate adjusted EBITDA and non-GAAP operating expenses differently than how we calculate this measure or not at all; this reduces its usefulness as a comparative measure;

•although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditures; and

•adjusted EBITDA does not reflect the effect of income taxes that may represent a reduction in cash available to us.

We encourage investors to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to their most directly comparable GAAP financial measures.

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A reconciliation of Net (loss) income to adjusted EBITDA and GAAP operating expenses to non-GAAP operating expenses for the periods presented is as follows:


	Three Months Ended September 30,						Nine Months Ended September 30,
(dollars in thousands)	2024			2023			2024			2023
Net revenue	$	127,967		$	108,891		$	371,205		$	557,349
Net (loss) income	$	(28,643)		$	(54,990)		$	54,405		$	(182,587)
Net (loss) income margin	(22)		%	(51)		%	15		%	(33)		%
Total operating expenses	$	132,363		$	142,334		$	240,687		$	472,960

Net (loss) income	$	(28,643)		$	(54,990)		$	54,405		$	(182,587)
Depreciation and amortization expense	4,448			3,108			11,941			7,582
Share-based compensation expense(1)	35,654			32,135			103,258			98,802
Executive chairman long-term performance award(1)	—			13,413			(144,617)			39,801
Payroll tax expense related to share-based compensation	440			541			2,307			1,818
Acquisition-related expenses (2)	10,708			18,270			30,581			64,420
Restructuring	—			297			—			8,670
Other income, net	(13,703)			(15,074)			(41,845)			(37,508)
Income tax expense (benefit)	115			238			399			(6,584)
Adjusted EBITDA	$	9,019		$	(2,062)		$	16,429		$	(5,586)
Adjusted EBITDA Margin	7		%	(2)		%	4		%	(1)		%

Total operating expenses	$	132,363		$	142,334		$	240,687		$	472,960
Depreciation and amortization expense	(4,448)			(3,108)			(11,941)			(7,582)
Share-based compensation expense	(35,654)			(32,135)			(103,258)			(98,802)
Executive chairman long-term performance award	—			(13,413)			144,617			(39,801)
Payroll tax expense related to share-based compensation	(440)			(541)			(2,307)			(1,818)
Restructuring	—			(297)			—			(8,670)
Acquisition-related expenses (2)	(10,708)			(18,270)			(30,581)			(64,420)
Non-GAAP operating expenses	$	81,113		$	74,570		$	237,217		$	251,867

(1) Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation.

(2) Acquisition-related expenses, which include transaction costs, integration costs and cash and non-cash postcombination compensation expense, have been excluded from adjusted EBITDA as such expenses are not reflective of our ongoing core operations and are not representative of the ongoing costs necessary to operate our business; instead, these are costs specifically associated with a discrete transaction.

Liquidity and Capital Resources

As of September 30, 2024, our principal sources of liquidity included cash, cash equivalents, and short-term investments totaling $1.1 billion, with such amounts held for working capital purposes. Our cash equivalents and short-term investments were comprised primarily of bank deposits, money market funds, U.S. treasury bills, U.S. treasury securities, U.S. agency securities, asset-backed securities, commercial paper, certificates of deposit, and corporate debt securities. We have generated significant operating losses as reflected in our accumulated deficit. We expect to continue to incur operating losses for the foreseeable future.

On May 6, 2024, the Company’s board of directors unanimously authorized the repurchase of up to $200 million of the Company’s Class A common stock (the "2024 Share Repurchase Program") as the prior program (the "2023 Share Repurchase Program," authorized for $200 million on May 8, 2023) had been

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exhausted during the first quarter of 2024. Both plans have the same repurchase conditions. Under the 2024 Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases will be based on general business and market conditions, and other factors, including legal requirements. The 2024 Share Repurchase Program has no set expiration date and may be canceled or suspended at any time without notice.

On February 3, 2023, we acquired all outstanding stock of Power Finance Inc. (“Power Finance”). As part of the terms of the acquisition, we entered into postcombination cash compensation arrangements with certain key acquired employees whereby we shall pay them $85.1 million of cash over a weighted average 2.2 year service period following the acquisition date (subject to forfeiture upon termination). As of September 30, 2024, $24.2 million of the postcombination cash compensation arrangements remained outstanding.

We believe our existing cash and cash equivalents, and our short-term investments will be sufficient to meet our working capital and capital expenditure needs for more than the next 12 months. As of the date of filing this Quarterly Report on Form 10-Q, we have access to and control over all our cash, cash equivalents and short-term investments, except amounts held as restricted cash. Our future capital requirements will depend on many factors, including our planned continuing investment in product development, platform infrastructure, share repurchases, and global expansion. We will use our cash for a variety of needs, including for ongoing investments in our business, potential strategic acquisitions, capital expenditures and investment in our infrastructure, including our non-cancellable purchase commitments with cloud-computing service providers and certain Issuing Banks.

As of September 30, 2024, we had $8.5 million in restricted cash which included a deposit held at an Issuing Bank to provide the Issuing Bank collateral in the event that our customers' funds are not deposited at the Issuing Bank in time to settle our customers' transactions with the Card Networks. Restricted cash also includes cash held at a bank to secure our payments under a lease agreement for our office space.

Cash Flows

The following table summarizes our cash flows for the periods indicated:


	Nine Months Ended September 30,
	2024		2023
	(in thousands)
Net cash provided by operating activities	$	33,415	$	4,582
Net cash provided by (used in) investing activities	37,041		(43,396)
Net cash used in financing activities	(165,011)		(197,283)
Net decrease in cash, cash equivalents, and restricted cash	$	(94,555)	$	(236,097)

Operating Activities

Our largest source of cash provided by our operating activities is our net revenue. Our primary uses of cash in our operating activities are for Card Network and Issuing Bank fees, and employee-related compensation. The timing of settlement of certain operating assets and liabilities, including revenue share payments, bonus payments, prepayments made to cloud-computing service providers, settlement receivables and network incentive receivables can affect the amounts reported as Net cash provided by or used in operating activities in the Condensed Consolidated Statement of Cash Flows.

Net cash provided by operating activities was $33.4 million in the nine months ended September 30, 2024 compared to $4.6 million in the same period in 2023. The increase in net cash provided by operating activities is due mainly to generating net income in the current period and the timing of collections of settlement receivables and payments of revenue share payables, partially offset by decreased non-cash expenses due to the forfeiture of the Executive Chairman Long-Term Performance Award.

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Investing Activities

Net cash provided by investing activities consists primarily of maturities of our short-term investments. Net cash used in investing activities consists primarily of purchases of short-term investments, purchases of property and equipment, capitalization of internal-use software and cash consideration for business combinations.

Net cash provided by investing activities in the nine months ended September 30, 2024 was $37.0 million compared to net cash used in the same period in 2023 of $43.4 million. The increase in net cash provided by investing activities is primarily due to the Power Finance acquisition which occurred in 2023 partially offset by decreased cash inflows from the maturities and sales of short-term investments and increased capitalization of internal-use-software in the current year.

Financing Activities

Net cash used in financing activities consists primarily of net payments related to share-based compensation activities and our share repurchase programs.

Net cash used in financing activities in the nine months ended September 30, 2024 was $165.0 million compared to $197.3 million in the same period in 2023. The decrease in net cash used in financing activities is primarily due to the payment of the contingent consideration from our Power Finance acquisition in the prior year offset by increased payments to repurchase our Class A common stock under the 2024 and 2023 Share Repurchase Programs and increased tax withholdings related to net share settlement of share-based compensation awards.

Obligations and Other Commitments

There were no material changes in our obligations and other commitments from those disclosed in our 2023 Annual Report.

For additional information about our contractual obligations and other commitments, see Note 8 “Commitments and Contingencies” to our condensed consolidated financial statements.

Critical Accounting Policies and Estimates

Our Condensed Consolidated Financial Statements are prepared in accordance with GAAP. The preparation of these Condensed Consolidated Financial Statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs, and expenses, and related disclosures. On an ongoing basis, we evaluate our estimates and assumptions. Our actual results may differ from these estimates under different assumptions or conditions.

There have been no material changes to our critical accounting estimates as compared to the critical accounting estimates described in “Management's Discussion and Analysis of Financial Condition and Results of Operations” set forth in our 2023 Annual Report.

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Item 3. Quantitative and Qualitative Disclosures about Market Risk

We have operations within the United States and globally, and are exposed to market risks in the ordinary course of our business. Information relating to quantitative and qualitative disclosures about these market risks is described below.

Interest Rate Risk

We had cash, cash equivalents, and short-term investments totaling $1.1 billion as of September 30, 2024. Such amounts included cash deposits, money market funds, U.S. treasury bills, U.S. treasury securities, U.S, agency securities, commercial paper, certificate of deposits, asset-backed securities and corporate debt securities. The fair value of our cash, cash equivalents, and short-term investments would not be significantly affected by either an increase or decrease in interest rates due to the short-term maturities of the majority of these instruments. Because we classify our short-term investments as “available-for-sale”, no gains or losses are recognized in the Condensed Consolidated Statement of Operations and Comprehensive Loss due to changes in interest rates unless such securities are sold prior to maturity or declines in fair value are due to credit losses. We have the ability to hold all short-term investments until their maturities. A hypothetical 100 basis point increase or decrease in interest rates would not have a material effect on our financial results or financial condition.

Foreign Currency Exchange Risk

Most of our sales and operating expenses are denominated in U.S. dollars, and therefore our results of operations are not currently subject to significant foreign currency risk. As of September 30, 2024, a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a material impact on our Condensed Consolidated Financial Statements.

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Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, have evaluated the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act as of the end of the period covered by this Quarterly Report on Form 10-Q. Disclosure controls and procedures are designed to provide reasonable assurance that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

Based on such evaluation, our management has concluded our disclosure controls and procedures were not effective at a reasonable assurance level as of September 30, 2024, due to the material weaknesses in internal control over financial reporting described below.

Material Weaknesses

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be prevented or detected on a timely basis.

In the period ended March 31, 2023, management identified a material weakness related to the accounting for our acquisition of Power Finance (the “Business Combination Material Weakness”), including a lack of sufficient precision in the performance of reviews supporting the purchase price allocation accounting, and a lack of timely oversight over third-party specialists and the reports they produced to support the accounting for the Power Finance acquisition. The material weakness resulted in an error related to the allocation of merger consideration between purchase consideration and post-combination expense that was not detected on a timely basis. The error was corrected by management in the Condensed Consolidated Financial Statements as of and for the three months ended March 31, 2023.

For the period ended December 31, 2023, management identified a material weakness related to information technology general controls (“ITGCs”) (the “ITGC Material Weakness” and together with the Business Combination Material Weakness, the “2023 Material Weaknesses”) in user access over certain information technology (“IT”) systems that support the Company’s revenue and related financial reporting processes. As a result, the related process-level IT dependent manual controls, certain change management controls, and automated application controls for certain key IT systems were also deemed ineffective for the period ended September 30, 2024.

The 2023 Material Weaknesses did not result in any material misstatements in our previously issued financial statements, nor in the financial statements included in this Quarterly Report on Form 10-Q.

Management’s Plan to Remediate the Material Weaknesses

Our management is committed to maintaining a strong internal control environment. As it relates to the Business Combination Material Weakness, we have and will continue to take actions to enhance the design of our business combination controls with the level of precision required to operate them in an effective manner. We will continue to enhance our management review control activities, including the review of inputs, assumptions and reports produced by third-party specialists supporting the purchase price allocation accounting and the application of technical accounting principles.

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To remediate the ITGC Material Weakness, we enhanced the design of our ITGCs over the IT systems that support the Company’s revenue and related financial reporting processes, including, (i) developed and implemented additional training and awareness which addressed ITGCs and policies, including educating control owners concerning the principles and requirements of each control, with a focus on user access; (ii) increased the extent of oversight and verification checks included in operation of user access controls and processes; (iii) deployed additional tools to support administration of user access; and (iv) enhanced quarterly management reporting on the remediation measures to the audit committee of the board of directors. Although we intend to complete the remediation process as promptly as possible, we will not be able to fully remediate the ITGC Material Weakness until we validate the consistent operating effectiveness of newly implemented controls.

Changes in Internal Control Over Financial Reporting

Other than the remediation efforts noted above, there have been no changes in the Company’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the third quarter of fiscal 2024 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. We are continuing the remediation efforts described above.

Limitations on Effectiveness of Controls and Procedures

The effectiveness of any internal control over financial reporting is subject to inherent limitations, including the exercise of judgment in designing, implementing, operating, and evaluating the controls and procedures, and the inability to eliminate misconduct completely. Accordingly, any system of internal control over financial reporting, no matter how well designed and operated, can only provide reasonable, not absolute assurance that its objectives will be met. In addition, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. We intend to continue to monitor and upgrade our internal controls as necessary or appropriate for our business, but cannot assure you that such improvements will be sufficient to provide us with effective internal control over financial reporting.

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PART II - Other Information

Item 1. Legal Proceedings

We are not currently a party to any material pending legal proceedings. From time to time, we may be subject to legal proceedings and claims arising in the ordinary course of business.

Item 1A. Risk Factors

In addition to the other information set forth in this Quarterly Report on Form 10-Q, our business, financial condition, results of operations, cash flows, future prospects, and the trading price of our Class A common stock can be affected by a number of factors, whether currently known or unknown, including but not limited to those described in Part I, Item 1A of our 2023 Annual Report under the heading "Risk Factors," which are incorporated herein by reference, any one or more of which could, directly or indirectly, materially and adversely affect our business, financial condition, results of operations, cash flows, future prospects, and the trading price of our Class A common stock, or cause them to vary materially from past or anticipated future results. There have been no material changes to our risk factors since the 2023 Annual Report.

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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Recent Sales of Unregistered Securities

None.

Purchase of Equity Securities

The following table contains information relating to the repurchases of our Class A common stock made by us in the three months ended September 30, 2024 (in thousands, except per share amounts):


Period	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)	Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)
July 1 - 31, 2024	2,058	$	5.40	2,058	$	129,783
August 1 - 31, 2024	4,026	$	5.13	4,026	$	109,149
September 1 - 30, 2024	3,315	$	5.02	3,315	$	92,510
Total	9,399			9,399

(1) On May 6, 2024, the Company’s board of directors authorized a share repurchase program of up to $200 million of the Company’s Class A common stock (the “2024 Share Repurchase Program”). Under the 2024 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2024 Share Repurchase Program has no set expiration date.

Item 3. Defaults Upon Senior Securities

Not applicable.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

(c) During our last fiscal quarter, on September 11, 2024, The Gardner 2008 Living Trust dated March 22, 2008 (the “Gardner Trust”) adopted a “Rule 10b5-1 trading arrangement” as defined in Item 408 of Regulation S-K providing for the sale from time to time of an aggregate of up to 3,001,000 shares of our Class A Common Stock, provided that the sale price meets a minimum range per share which is at a premium to the volume weighted average pricing for the time period from August 12 - September 11, 2024. The shares held by the Gardner Trust may be deemed to be beneficially owned by Jason Gardner, a member of our board of directors, and represent 5.8% of the aggregate Class A shares and Class B shares beneficially held by Mr. Gardner, assuming an as-converted basis. The trading arrangement is intended to satisfy the affirmative defense in Rule 10b5-1(c). The duration of the trading arrangement is until November 28, 2025, or earlier if all transactions under the trading arrangement are completed, but in no case earlier than one year or later than two years from September 11, 2024.

No other officers, as defined in Rule 16a-1(f), or directors adopted or terminated a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” each as defined in Item 408 of Regulation S-K, during our last fiscal quarter.

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Item 6. Exhibits

The following exhibits are filed herewith or incorporated by reference herein:

Incorporated by Reference

Exhibit No.

Description

Form

File No.

Exhibit No.

Filing Date

31.1*

Certification of the Principal Executive Officer, pursuant to Rules 13a-14(a) and 15d-14(a) under the Exchange Act, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2*

Certification of the Principal Financial Officer, pursuant to Rules 13a-14(a) and 15d-14(a) under the Exchange Act, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1**

Certification of the Principal Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2**

Certification of the Principal Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101.INS*

Inline XBRL Instance Document.

101.SCH*

Inline XBRL Taxonomy Extension Schema Document.

101.CAL*

Inline XBRL Taxonomy Extension Calculation Linkbase Document.

101.DEF*

Inline XBRL Taxonomy Extension Definition Linkbase Document.

101.LAB*

Inline XBRL Taxonomy Extension Labels Linkbase Document.

101.PRE*

Inline XBRL Taxonomy Extension Presentation Linkbase Document.

104*

Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

Filed herewith.

Furnished herewith. The certifications attached as Exhibits 32.1 and 32.2 that accompany this Quarterly Report on Form 10-Q are deemed furnished and not filed with the SEC and are not to be incorporated by reference into any filing of the Company under the Securities Act or the Exchange Act, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


	MARQETA, INC.

Date: November 4, 2024	By:	/s/ Simon Khalaf
	Name:	Simon Khalaf
	Title:	Chief Executive Officer (Principal Executive Officer)

Date: November 4, 2024	By:	/s/ Michael (Mike) Milotich
	Name:	Michael (Mike) Milotich
	Title:	Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)

Exhibit 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

PURSUANT TO

SECURITIES EXCHANGE ACT OF 1934 RULES 13a-14(a) AND 15d-14(a),

AS ADOPTED PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Simon Khalaf, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Marqeta, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 4, 2024

By:

/s/ Simon Khalaf

Simon Khalaf

Chief Executive Officer

(Principal Executive Officer)

Exhibit 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

PURSUANT TO

SECURITIES EXCHANGE ACT OF 1934 RULES 13a-14(a) AND 15d-14(a),

AS ADOPTED PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael (Mike) Milotich, certify that:

1.I have reviewed this quarterly report on Form 10-Q of Marqeta, Inc.;

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 4, 2024

By:

/s/ Michael (Mike) Milotich

Michael (Mike) Milotich

Chief Financial Officer

(Principal Financial and Accounting Officer)

Exhibit 32.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, Simon Khalaf, Chief Executive Officer of Marqeta, Inc., certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Quarterly Report on Form 10-Q of Marqeta, Inc. for the quarter ended September 30, 2024 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that the information contained in such Quarterly Report on Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of Marqeta, Inc.

Date: November 4, 2024

By:

/s/ Simon Khalaf

Simon Khalaf

Chief Executive Officer

(Principal Executive Officer)

Exhibit 32.2

CERTIFICATION OF CHIEF FINANCIAL OFFICER

PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael (Mike) Milotich, Chief Financial Officer of Marqeta, Inc., certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Quarterly Report on Form 10-Q of Marqeta, Inc. for the quarter ended September 30, 2024 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that the information contained in such Quarterly Report on Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of Marqeta, Inc.

Date: November 4, 2024

By:

/s/ Michael (Mike) Milotich

Michael (Mike) Milotich

Chief Financial Officer

(Principal Financial and Accounting Officer)

Cover page - shares	9 Months Ended
Cover page - shares	Sep. 30, 2024	Oct. 31, 2024
Entity Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2024
Document Transition Report	false
Entity File Number	001-40465
Entity Registrant Name	Marqeta, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	27-4306690
Entity Address, Address Line One	180 Grand Avenue
Entity Address, Address Line Two	6th Floor
Entity Address, City or Town	Oakland
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94612
City Area Code	877
Local Phone Number	962-7738
Title of 12(b) Security	Class A common stock, $0.0001 par value per share
Trading Symbol	MQ
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity CIK	0001522540
Current Fiscal YE Date	--12-31
Document Fiscal Year Focus	2024
Amendment Flag	false
Document Fiscal Period Focus	Q3
Class A
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding		465,903,664
Class B
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding		36,490,749

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets:
Cash and cash equivalents	$ 886,417	$ 980,972
Restricted cash	8,500	8,500
Short-term investments	217,569	268,724
Accounts receivable, net	26,373	19,540
Settlements receivable, net	11,817	29,922
Network incentives receivable	46,667	53,807
Prepaid expenses and other current assets	23,821	27,233
Total current assets	1,221,164	1,388,698
Operating lease right-of-use assets, net	4,894	6,488
Property and equipment, net	35,791	18,764
Intangible assets, net	31,238	35,631
Goodwill	123,523	123,523
Other assets	19,226	16,587
Total assets	1,435,836	1,589,691
Current liabilities:
Accounts payable	1,026	1,420
Revenue share payable	167,081	173,645
Accrued expenses and other current liabilities	165,466	161,514
Total current liabilities	333,573	336,579
Operating lease liabilities, net of current portion	2,082	5,126
Other liabilities	4,523	4,591
Total liabilities	340,178	346,296
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock, $0.0001 par value; 100,000 and 100,000 shares authorized, no shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively	0	0
Common stock, $0.0001 par value: 1,500,000 and 1,500,000 Class A shares authorized, 467,647 and 465,985 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively. 600,000 and 600,000 Class B shares authorized, 36,503 and 54,358 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively	50	52
Additional paid-in capital	1,865,565	2,067,776
Accumulated other comprehensive income	833	762
Accumulated deficit	(770,790)	(825,195)
Total stockholders’ equity	1,095,658	1,243,395
Total liabilities and stockholders’ equity	$ 1,435,836	$ 1,589,691

Condensed Consolidated Balance Sheets (Parentheticals) - $ / shares	Sep. 30, 2024	Dec. 31, 2023
Preferred stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized (in shares)	100,000,000	100,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Class A
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	1,500,000,000	1,500,000,000
Common stock, shares issued (in shares)	467,647,000	465,985,000
Common stock, shares, outstanding (in shares)	467,647,000	465,985,000
Class B
Common stock, shares authorized (in shares)	600,000,000	600,000,000
Common stock, shares issued (in shares)	36,503,000	54,358,000
Common stock, shares, outstanding (in shares)	36,503,000	54,358,000

Condensed Consolidated Statements of Operations and Comprehensive (Loss) Income - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Statement [Abstract]
Net revenue	$ 127,967	$ 108,891	$ 371,205	$ 557,349
Costs of revenue	37,835	36,383	117,559	311,068
Gross profit	90,132	72,508	253,646	246,281
Operating expenses (benefit):
Compensation and benefits	100,964	102,433	299,120	350,592
Technology	16,317	13,930	44,204	41,674
Professional services	4,759	4,197	13,437	14,507
Occupancy	1,178	1,074	3,476	3,285
Depreciation and amortization	4,448	3,108	11,941	7,582
Marketing and advertising	582	346	1,688	1,348
Other operating expenses	4,115	3,833	11,438	14,171
Executive chairman long-term performance award	0	13,413	(144,617)	39,801
Total operating expenses	132,363	142,334	240,687	472,960
(Loss) income from operations	(42,231)	(69,826)	12,959	(226,679)
Other income, net	13,703	15,074	41,845	37,508
(Loss) income before income tax expense	(28,528)	(54,752)	54,804	(189,171)
Income tax expense (benefit)	115	238	399	(6,584)
Net (loss) income	(28,643)	(54,990)	54,405	(182,587)
Other comprehensive income (loss), net of taxes:
Change in foreign currency translation adjustment	125	(200)	(72)	(81)
Net change in unrealized (loss) gain on short-term investments	1,981	(162)	143	5,480
Net other comprehensive income (loss)	2,106	(362)	71	5,399
Comprehensive (loss) income	$ (26,537)	$ (55,352)	$ 54,476	$ (177,188)
Net (loss) income per share attributable to Class A and Class B common stockholders
Basic (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.11	$ (0.34)
Diluted (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.10	$ (0.34)
Weighted-average shares used in computing net (loss) income per share attributable to Class A and Class B common stockholders
Basic (in shares)	507,160,000	529,489,000	513,678,000	535,797,000
Diluted (in shares)	507,160,000	529,489,000	522,394,000	535,797,000

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Income (loss)	Accumulated Deficit
Balance at the beginning of the period (in shares) at Dec. 31, 2022		541,364,000
Balance at the beginning of the period at Dec. 31, 2022	$ 1,472,956	$ 53	$ 2,082,373	$ (7,237)	$ (602,233)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		803,000
Issuance of common stock upon exercise of options	1,051		1,051
Issuance of common stock net settlement of restricted stock units (in shares)		1,470,000
Issuance of common stock upon net settlement of restricted stock units	(3,746)		(3,746)
Vesting of common stock warrants	2,102		2,102
Share-based compensation	33,906		33,906
Executive chairman long-term performance award	13,121		13,121
Repurchase and retirement of common stock, including excise tax (in shares)		(3,206,000)
Repurchase and retirement of common stock, including excise tax	(20,993)		(20,993)
Change in accumulated other comprehensive income (loss)	4,054			4,054
Net income (loss)	(68,801)				(68,801)
Balance at the end of the period (in shares) at Mar. 31, 2023		540,432,000
Balance at the end of the period at Mar. 31, 2023	1,433,650	$ 53	2,107,814	(3,183)	(671,034)
Balance at the beginning of the period (in shares) at Dec. 31, 2022		541,364,000
Balance at the beginning of the period at Dec. 31, 2022	1,472,956	$ 53	2,082,373	(7,237)	(602,233)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Change in accumulated other comprehensive income (loss)	5,399
Net income (loss)	(182,587)
Balance at the end of the period (in shares) at Sep. 30, 2023		526,586,000
Balance at the end of the period at Sep. 30, 2023	1,295,083	$ 53	2,081,689	(1,838)	(784,821)
Balance at the beginning of the period (in shares) at Mar. 31, 2023		540,432,000
Balance at the beginning of the period at Mar. 31, 2023	1,433,650	$ 53	2,107,814	(3,183)	(671,034)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		828,000
Issuance of common stock upon exercise of options	1,310		1,310
Issuance of common stock under employee stock purchase plan (in shares)		446,000
Issuance of common stock under employee stock purchase plan	1,775		1,775
Issuance of common stock net settlement of restricted stock units (in shares)		2,679,000
Issuance of common stock upon net settlement of restricted stock units	(6,324)		(6,324)
Vesting of common stock warrants	2,372		2,372
Share-based compensation	32,152		32,152
Executive chairman long-term performance award	13,267		13,267
Repurchase and retirement of common stock, including excise tax (in shares)		(10,168,000)
Repurchase and retirement of common stock, including excise tax	(48,497)	$ (1)	(48,496)
Change in accumulated other comprehensive income (loss)	1,707			1,707
Net income (loss)	(58,797)				(58,797)
Balance at the end of the period (in shares) at Jun. 30, 2023		534,217,000
Balance at the end of the period at Jun. 30, 2023	1,372,615	$ 52	2,103,870	(1,476)	(729,831)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		1,189,000
Issuance of common stock upon exercise of options	1,675		1,675
Repurchase of early exercised stock options (in shares)		(3,000)
Repurchase of early exercised stock options	(6)		(6)
Issuance of common stock net settlement of restricted stock units (in shares)		2,645,000
Issuance of common stock upon net settlement of restricted stock units	(8,481)	$ 2	(8,483)
Vesting of common stock warrants	2,284		2,284
Share-based compensation	33,383		33,383
Executive chairman long-term performance award	13,413		13,413
Repurchase and retirement of common stock, including excise tax (in shares)		(11,463,000)
Repurchase and retirement of common stock, including excise tax	(64,448)	$ (1)	(64,447)
Change in accumulated other comprehensive income (loss)	(362)			(362)
Net income (loss)	(54,990)				(54,990)
Balance at the end of the period (in shares) at Sep. 30, 2023		526,586,000
Balance at the end of the period at Sep. 30, 2023	1,295,083	$ 53	2,081,689	(1,838)	(784,821)
Balance at the beginning of the period (in shares) at Dec. 31, 2023		520,343,000
Balance at the beginning of the period at Dec. 31, 2023	1,243,395	$ 52	2,067,776	762	(825,195)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		98,000
Issuance of common stock upon exercise of options	49		49
Issuance of common stock net settlement of restricted stock units (in shares)		2,806,000
Issuance of common stock upon net settlement of restricted stock units	(10,917)		(10,917)
Vesting of common stock warrants	2,100		2,100
Share-based compensation	33,393		33,393
Executive chairman long-term performance award	13,121		13,121
Repurchase and retirement of common stock, including excise tax (in shares)		(5,238,000)
Repurchase and retirement of common stock, including excise tax	(32,830)		(32,830)
Change in accumulated other comprehensive income (loss)	(1,586)			(1,586)
Net income (loss)	(36,060)				(36,060)
Balance at the end of the period (in shares) at Mar. 31, 2024		518,009,000
Balance at the end of the period at Mar. 31, 2024	1,210,665	$ 52	2,072,692	(824)	(861,255)
Balance at the beginning of the period (in shares) at Dec. 31, 2023		520,343,000
Balance at the beginning of the period at Dec. 31, 2023	1,243,395	$ 52	2,067,776	762	(825,195)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Change in accumulated other comprehensive income (loss)	71
Net income (loss)	54,405
Balance at the end of the period (in shares) at Sep. 30, 2024		504,150,000
Balance at the end of the period at Sep. 30, 2024	1,095,658	$ 50	1,865,565	833	(770,790)
Balance at the beginning of the period (in shares) at Mar. 31, 2024		518,009,000
Balance at the beginning of the period at Mar. 31, 2024	1,210,665	$ 52	2,072,692	(824)	(861,255)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		33,000
Issuance of common stock upon exercise of options	59		59
Issuance of common stock under employee stock purchase plan (in shares)		327,000
Issuance of common stock under employee stock purchase plan	1,629		1,629
Issuance of common stock net settlement of restricted stock units (in shares)		3,338,000
Issuance of common stock upon net settlement of restricted stock units	(9,370)		(9,370)
Share-based compensation	38,209		38,209
Executive chairman long-term performance award	(157,738)		(157,738)
Repurchase and retirement of common stock, including excise tax (in shares)		(10,959,000)
Repurchase and retirement of common stock, including excise tax	(59,738)	$ (1)	(59,737)
Change in accumulated other comprehensive income (loss)	(449)			(449)
Net income (loss)	119,108				119,108
Balance at the end of the period (in shares) at Jun. 30, 2024		510,748,000
Balance at the end of the period at Jun. 30, 2024	1,142,375	$ 51	1,885,744	(1,273)	(742,147)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of options (in shares)		11,000
Issuance of common stock upon exercise of options	13		13
Issuance of common stock net settlement of restricted stock units (in shares)		2,790,000
Issuance of common stock upon net settlement of restricted stock units	(8,756)		(8,756)
Vesting of common stock warrants	322		322
Share-based compensation	37,145		37,145
Repurchase and retirement of common stock, including excise tax (in shares)		(9,399,000)
Repurchase and retirement of common stock, including excise tax	(48,904)	$ (1)	(48,903)
Change in accumulated other comprehensive income (loss)	2,106			2,106
Net income (loss)	(28,643)				(28,643)
Balance at the end of the period (in shares) at Sep. 30, 2024		504,150,000
Balance at the end of the period at Sep. 30, 2024	$ 1,095,658	$ 50	$ 1,865,565	$ 833	$ (770,790)

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash flows from operating activities:
Net income (loss)	$ 54,405	$ (182,587)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization	11,941	7,582
Share-based compensation expense	103,258	95,911
Executive chairman long-term performance award	(144,617)	39,801
Non-cash postcombination compensation expense	0	32,430
Non-cash operating leases expense	1,017	1,870
Amortization of premium (accretion of discount) on short-term investments	(2,650)	(5,525)
Other	328	1,068
Changes in operating assets and liabilities:
Accounts receivable	(7,285)	(1,108)
Settlements receivable	18,105	(1,477)
Network incentives receivable	7,140	8,086
Prepaid expenses and other assets	3,195	7,760
Accounts payable	(3,274)	(4,350)
Revenue share payable	(6,564)	4,289
Accrued expenses and other liabilities	545	3,331
Operating lease liabilities	(2,129)	(2,499)
Net cash provided by operating activities	33,415	4,582
Cash flows from investing activities:
Purchases of property and equipment	(2,382)	(722)
Capitalization of internal-use software	(14,577)	(9,488)
Business combination, net of cash acquired	0	(135,630)
Purchases of short-term investments	0	(972,430)
Sales of marketable securities	0	637,913
Maturities of short-term investments	54,000	437,034
Realized gain (loss) on investments	0	(73)
Net cash provided by (used in) investing activities	37,041	(43,396)
Cash flows from financing activities:
Proceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested options	121	4,081
Payment on acquisition-related contingent consideration	0	(53,067)
Proceeds from shares issued in connection with employee stock purchase plan	1,629	1,775
Taxes paid related to net share settlement of restricted stock units	(29,043)	(18,553)
Repurchase of common stock	(137,718)	(131,519)
Net cash used in financing activities	(165,011)	(197,283)
Net decrease in cash, cash equivalents, and restricted cash	(94,555)	(236,097)
Cash, cash equivalents, and restricted cash- Beginning of period	989,472	1,191,646
Cash, cash equivalents, and restricted cash - End of period	894,917	955,549
Reconciliation of cash, cash equivalents, and restricted cash
Cash and cash equivalents	886,417	947,749
Restricted cash	8,500	7,800
Total cash, cash equivalents, and restricted cash	894,917	955,549
Supplemental disclosures of non-cash investing and financing activities:
Purchase of property and equipment accrued and not yet paid	2,240	77
Share-based compensation capitalized to internal-use software	5,489	3,530
Repurchase of common stock, including excise tax, accrued and not yet paid	$ 4,373	$ 2,417

Business Overview and Basis of Presentation	9 Months Ended
Business Overview and Basis of Presentation	Sep. 30, 2024
Accounting Policies [Abstract]
Business Overview and Basis of Presentation	Business Overview and Basis of Presentation Marqeta, Inc. (“the Company”) was incorporated in the state of Delaware in 2010 and creates digital payment technology for innovation leaders. The Company's modern card issuing platform empowers its customers to create customized and innovative payment card programs, giving them the configurability and flexibility to build better payment experiences. The Company provides all of its customers issuer processor services and for most of its customers it also acts as a card program manager. The Company primarily earns revenue from processing card transactions for its customers. Basis of Presentation The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and the applicable rules and regulations of the Securities and Exchange Commission, (“SEC”), for interim reporting. Certain information and note disclosures included in the Company’s annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The Condensed Consolidated Balance Sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 28, 2024. The accompanying Condensed Consolidated Financial Statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto included in the Annual Report on Form 10-K. The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal, recurring nature considered necessary for a fair presentation of the Company's consolidated financial position, results of operations, comprehensive (loss) income, and cash flows for the interim periods presented. The interim results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or for any other future annual or interim period. Reclassifications Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation. Use of Estimates The preparation of the financial statements in conformity with GAAP requires management to make various estimates and assumptions relating to reported amounts of assets and liabilities, disclosure of contingent liabilities, and reported amounts of revenue and expenses. Significant estimates and assumptions include, but are not limited to, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, the estimation of contingent liabilities, the fair value of equity awards and warrants, share-based compensation, the estimation of variable consideration in contracts with customers, the reserve for contract contingencies and processing errors, the estimation of network incentives, and valuation of income taxes. Actual results could differ materially from these estimates. Business Risks and Uncertainties The Company has incurred net losses each quarter since its inception with the exception of the quarter ended June 30, 2024. The Company had an accumulated deficit of $770.8 million as of September 30, 2024. The Company expects to incur net losses from operations for the foreseeable future as it incurs costs and expenses related to creating new products for customers, acquiring new customers, developing its brand, expanding into new geographies and continued development of the existing platform infrastructure. The Company believes that its cash and cash equivalents of $886.4 million and short-term investments of $217.6 million as of September 30, 2024 are sufficient to fund its operations through at least the next twelve months from the issuance of these financial statements.

Summary of Significant Accounting Policies	9 Months Ended
Summary of Significant Accounting Policies	Sep. 30, 2024
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Segment Information The Company operates as a single operating segment and reporting unit. The Company's chief operating decision maker is its Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, allocating resources, and evaluating the Company's financial performance. For the three months ended September 30, 2024 and 2023, net revenue outside of the United States, based on the billing address of the customer, was 10% and 9%, respectively. For the nine months ended September 30, 2024 and 2023, net revenue outside of the United States, based on the billing address of the customer, was 10% and 4%, respectively. As of September 30, 2024 and December 31, 2023, long-lived assets located outside of the United States were not material. Restricted Cash Restricted cash consists of deposits with Issuing Banks to provide the Issuing Bank collateral in the event that customers’ funds are not deposited at the Issuing Banks in time to settle customers’ transactions with the Card Networks. Restricted cash also includes cash used to secure a letter of credit for the Company’s lease of its office headquarters in Oakland, California. “Issuing Banks” are financial institutions that issue payment cards (credit, debit, or prepaid) either on their own behalf or on behalf of a business. “Card Networks” are networks that provide the infrastructure for settlement and card payment information flows. Significant Accounting Policies There have been no material changes to our significant accounting policies from our Annual Report on Form 10-K for the fiscal year ended December 31, 2023. Recent Accounting Pronouncements In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amended guidance requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. The amendments do not change how an entity identifies its operating segments, aggregates those operating segments, or applies quantitative thresholds to determine its reportable segments. The amendments will be applied retrospectively to all prior periods presented in the financial statements and is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 with early adoption permitted. The Company has evaluated the effect of adopting the new disclosure requirements. While the standard requires additional disclosures related to the Company’s single reportable segment, the standard will not have any impact on the Company’s consolidated financial position, results of operations, or cash flows. In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation, (2) the income or loss from continuing operations before income tax expense or benefit (separated between domestic and foreign) and (3) income tax expense or benefit from continuing operations (separated by federal, state and foreign). ASU 2023-09 also requires entities to disclose their income tax payments to international, federal, state and local jurisdictions, among other changes. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, but retrospective application is permitted. The Company is evaluating the effect of adopting the new disclosure requirements.

Revenue

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Revenue

Disaggregation of Revenue

The following table provides information about disaggregated revenue from customers:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Platform services revenue, net	$	121,800	$	104,332	$	355,005	$	540,862
Other services revenue	6,167		4,559		16,200		16,487
Total net revenue	$	127,967	$	108,891	$	371,205	$	557,349

Contract Balances

The following table provides information about contract assets and deferred revenue:


Contract balance	Balance sheet line reference	September 30, 2024		December 31, 2023
Contract assets - current	Prepaid expenses and other current assets	$	1,464	$	1,461
Contract assets - non-current	Other assets	9,557		9,397
Total contract assets		$	11,021	$	10,858
Deferred revenue - current	Accrued expenses and other current liabilities	$	12,891	$	11,829
Deferred revenue - non-current	Other liabilities	2,752		4,071
Total deferred revenue		$	15,643	$	15,900

Remaining Performance Obligations

Intangible Assets, net

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets, net

Intangible assets resulting from our business combinations consisted of the following as of the dates presented:


	September 30, 2024		December 31, 2023
Developed technology	$	41,000	$	41,000
Accumulated amortization	(9,762)		(5,369)
Intangible assets, net	$	31,238	$	35,631

Expected future amortization expense for intangible assets was as follows as of September 30, 2024:


Remainder of 2024	$	1,464
2025	5,857
2026	5,857
2027	5,857
2028	5,857
Thereafter	6,345
Total expected future amortization expense for intangible assets	$	31,238

Short-term Investments

9 Months Ended

Sep. 30, 2024

Investments [Abstract]

Short-term Investments

The amortized cost, unrealized gain (loss), and estimated fair value of the Company's short-term investments consisted of the following:


	September 30, 2024
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term Investments
U.S. treasury securities	$	205,922	$	1,101	$	—	$	207,023


Asset-backed securities	10,443		103		—		10,546


Total short-term investments	$	216,365	$	1,204	$	—	$	217,569


	December 31, 2023
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term investments
U.S. treasury securities	$	239,297	$	970	$	(11)	$	240,256
U.S. agency securities	15,000		—		(7)		14,993

Asset-backed securities	10,438		62		—		10,500
Corporate debt securities	2,981		—		(6)		2,975
Total short-term investments	$	267,716	$	1,032	$	(24)	$	268,724

The following table summarizes the stated maturities of the Company’s short-term investments:


	September 30, 2024				December 31, 2023
	Amortized Cost		Estimated Fair Value		Amortized Cost		Estimated Fair Value
Due within one year	$	134,285	$	134,685	$	90,438	$	90,533
Due after one year through four years	82,080		82,884		177,278		178,191
Total	$	216,365	$	217,569	$	267,716	$	268,724

Fair Value Measurements

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following tables present the fair value hierarchy for assets and liabilities measured at fair value:


	September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	483,640	$	—	$	—	$	483,640
U.S. treasury bills	199,150		—		—		199,150
Commercial paper	—		16,603		—		16,603
Corporate debt securities	—		49,311		—		49,311
Certificates of deposit	—		22,003		—		22,003
Short-term investments
U.S. treasury securities	207,023		—		—		207,023


Asset-backed securities	—		10,546		—		10,546


Total assets measured at fair value	$	889,813	$	98,463	$	—	$	988,276


	December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	627,983	$	—	$	—	$	627,983
U.S. treasury bills	230,602		—		—		230,602
Short-term investments
U.S. treasury securities	240,256		—		—		240,256
U.S. agency securities	—		14,993		—		14,993

Asset-backed securities	—		10,500		—		10,500
Corporate debt securities	—		2,975		—		2,975

Total assets measured at fair value	$	1,098,841	$	28,468	$	—	$	1,127,309

There were no transfers of financial instruments between the fair value hierarchy levels during the three and nine months ended September 30, 2024 and the year ended December 31, 2023.

Certain Balance Sheet Components

9 Months Ended

Sep. 30, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Certain Balance Sheet Components

Property and Equipment, net

Property and equipment consisted of the following:


	September 30, 2024		December 31, 2023
Leasehold improvements	$	8,110	$	8,110
Computer equipment	9,187		8,885
Furniture and fixtures	2,488		2,597
Internally developed and purchased software	41,865		19,324
	61,650		38,916
Accumulated depreciation and amortization	(25,859)		(20,152)
Property and equipment, net	$	35,791	$	18,764

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	September 30, 2024		December 31, 2023
Accrued costs of revenue	$	82,580	$	74,357
Accrued compensation and benefits	36,999		42,305
Deferred revenue	12,891		11,829
Accrued technology costs	4,454		5,039
Due to issuing banks	7,957		7,892
Accrued tax liabilities	5,773		4,929
Accrued professional services	2,734		4,559
Operating lease liabilities, current portion	4,527		3,908
Reserve for contract contingencies and processing errors	1,670		3,754
Other accrued liabilities	5,881		2,942
Accrued expenses and other current liabilities	$	165,466	$	161,514

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Letters of Credit In connection with the lease for its corporate headquarters office space, the Company is required to provide the landlord a letter of credit in the amount of $1.5 million. The Company has secured this letter of credit by depositing $1.5 million with the issuing financial institution, which deposit is classified as Restricted cash in the Condensed Consolidated Balance Sheets. Legal Contingencies From time to time in the normal course of business, the Company may be subject to various legal matters such as threatened or pending claims or proceedings. As of September 30, 2024 and December 31, 2023, there were no legal contingency matters, either individually or in aggregate, that would have a material adverse effect on the Company’s financial position, results of operations, or cash flows. Given the unpredictable nature of legal proceedings, the Company bases its assessment on the information available at the time the financials are available to be issued. As additional information becomes available, the Company reassesses the potential liability and may revise the estimate. Settlement of Payment Transactions Customers deposit a certain amount of pre-funding into accounts maintained at Issuing Banks to settle their payment transactions. Such pre-funding amounts may only be used to settle customers’ payment transactions and are not considered assets of the Company. As such, the funds held in customers’ accounts at Issuing Banks are not reflected on the Company’s Condensed Consolidated Balance Sheets. If a customer fails to deposit sufficient funds to settle a transaction, the Company is liable to the Issuing Bank to settle the transaction and would therefore incur losses if such amounts cannot be subsequently recovered from the customer. The Company did not incur losses of this nature during the three and nine months ended September 30, 2024 and 2023, respectively. Indemnifications In the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, Card Networks, Issuing Banks, vendors, lessors, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company or from intellectual property infringement claims made by third parties. With respect to Issuing Banks, the Company has received requests for indemnification from time to time and may indemnify an Issuing Bank for losses such Issuing Bank may incur for non-compliance with applicable law and regulation, if those losses resulted from the Company’s failure to perform under its program agreement with the Issuing Bank. In addition, the Company has entered into indemnification agreements with its directors and certain officers and employees that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers, or employees. No demands have been made upon the Company to provide indemnification under such agreements and there are no claims that the Company is aware of that could have a material effect on its Condensed Consolidated Financial Statements. The Company also includes service level commitments to its customers, warranting certain levels of performance and permitting those customers to receive credits in the event the Company fails to meet the levels specified.

Stock Incentive Plans

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Stock Incentive Plans

Executive Chairman Long-Term Performance Award

A summary of the Company's stock option activity under the Plans is as follows:


	Number of Options	Weighted-Average Exercise Price per Share		Weighted-Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value(1)
Balance as of December 31, 2023	36,671	$	16.09	7.45	$	24,481
Granted	—	—
Exercised	(141)	0.86
Canceled and forfeited (3)	(20,774)	21.38
Balance as of September 30, 2024	15,756	$	9.24	7.14	$	10,862
Exercisable as of September 30, 2024 (2)	11,936	$	9.96	6.80	$	9,787
Vested as of September 30, 2024	10,892	$	9.51	6.81	$	9,787

(1) Intrinsic value is calculated based on the difference between the exercise price of in-the-money stock options and the fair value of the common stock as of the respective balance sheet dates.

(2) The 2011 Plan allows for early exercise of stock options. Accordingly, options granted under this plan are included as exercisable stock options regardless of vesting status.

(3) The forfeiture of the Executive Chairman Long-Term Performance Award resulted in 19,788 options forfeited.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Restricted stock units	$	27,903	$	25,021	$	80,722	$	74,991
Stock options	5,837		6,858		18,422		19,651
Performance restricted stock units	1,631		—		3,239		—
Employee Stock Purchase Plan	283		256		875		1,269

Share-based compensation recorded within Compensation and benefits	35,654		32,135		103,258		95,911
Executive chairman long-term performance award	—		13,413		(144,617)		39,801
Property and equipment (capitalized internal-use software)	1,491		1,248		5,489		3,531
Total share-based compensation expense (benefit)	$	37,145	$	46,796	$	(35,870)	$	139,243

Unrecognized compensation costs by award type as of September 30, 2024:


	Unrecognized compensation costs		Weighted-average recognition period (in years)
Restricted stock units, inclusive of PSUs	$	216,246	2.0
Stock options	22,964		1.5

Total	$	239,210

Stockholders’ Equity Transactions	9 Months Ended
Stockholders’ Equity Transactions	Sep. 30, 2024
Equity [Abstract]
Stockholders’ Equity Transactions	Stockholders’ Equity Transactions Share Repurchase Programs On May 6, 2024, the Company’s board of directors authorized a share repurchase program of up to $200 million of the Company’s Class A common stock (the “2024 Share Repurchase Program”). Under the 2024 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2024 Share Repurchase Program has no set expiration date. During the three and nine months ended September 30, 2024, the Company repurchased approximately 9.4 million and 20.4 million shares in the open market and in privately negotiated transactions for $48.4 million and $107.5 million under the 2024 Share Repurchase Program, for an average price of $5.15 and $5.28, respectively. The total price of the shares repurchased and the related transaction costs and excise taxes of $0.5 million and $1.2 million during the three and nine months ended September 30, 2024 are reflected as a reduction to Common stock and Additional paid-in capital on the Company’s Condensed Consolidated Balance Sheets. As of September 30, 2024, $92.5 million remained available for future share repurchases under the 2024 Share Repurchase Program. Under the share repurchase program authorized in May 2023 (the “2023 Share Repurchase Program”), the Company repurchased 5.2 million shares in the open market for $32.8 million at an average price of $6.27 during the nine months ended September 30, 2024. During the three and nine months ended September 30, 2023, the Company repurchased 11.5 million and 21.6 million shares in the open market for $64.4 million and $112.9 million under the 2023 Share Repurchase Program, for an average price of $5.62 and $5.22, respectively. Repurchases under the 2023 Share Repurchase Program were completed as of March 31, 2024. Common Stock Conversions During the second quarter of 2024, a shareholder voluntarily converted 17.7 million outstanding shares of Class B common stock into shares of Class A common stock on a one-for-one basis. The rights, including the liquidation and dividend rights, of the holders of Class A common stock and Class B common stock are identical, except with respect to voting as Class A common stock holders are entitled to one vote per share while Class B common stock holders are entitled to 10 votes per share.

Net (Loss) Income Per Share Attributable to Common Stockholders

9 Months Ended

Sep. 30, 2024

Earnings Per Share [Abstract]

Net (Loss) Income Per Share Attributable to Common Stockholders

The Company calculated basic and diluted net (loss) income per share attributable to common stockholders as follows:


	Three Months Ended September 30,								Nine Months Ended September 30,
	2024				2023 (1)				2024				2023 (1)
	Class A		Class B		Class A		Class B		Class A		Class B		Class A		Class B
Numerator
Net (loss) income attributable to common stockholders, basic	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,672	$	4,733	$	(163,352)	$	(19,235)
Net (loss) income attributable to common stockholders, diluted	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,419	$	4,986	$	(163,352)	$	(19,235)
Denominator
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		468,994		44,684		479,352		56,445
Effect of dilutive potential shares of common stock	—		—		—		—		5,522		3,194		—		—
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		474,516		47,878		479,352		56,445

Net (loss) income per share attributable to common stockholders, basic	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.11		0.11		(0.34)		(0.34)
Net (loss) income per share attributable to common stockholders, diluted	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.10		0.10		(0.34)		(0.34)

Potentially dilutive securities that were excluded from the computation of diluted net (loss) income per share because including them would have had an anti-dilutive effect were as follows:

Nine Months Ended September 30, 2024

Class A

Class B

Stock options, restricted stock, and employee stock purchase plan

27,821

17,327


	Three Months Ended September 30, 2024		As of September 30, 2023
	Class A	Class B	Class A	Class B
Warrants to purchase Class B common stock	—	1,900	—	1,900
Stock options, restricted stock, and employee stock purchase plan	45,983	7,464	50,333	29,453
Total	45,983	9,364	50,333	31,353

Income Tax	9 Months Ended
Income Tax	Sep. 30, 2024
Income Tax Disclosure [Abstract]
Income Tax	Income Tax The Company recorded an income tax provision of $0.1 million and $0.2 million for the three months ended September 30, 2024 and 2023, respectively. The Company recorded an income tax provision of $0.4 million and a benefit of $6.6 million for the nine months ended September 30, 2024 and 2023, respectively. The income tax provision for the nine months ended September 30, 2024 was primarily attributable to income tax expenses in profitable foreign jurisdictions. The income tax benefit for the nine months ended September 30, 2023 was primarily attributable to a $7.2 million partial valuation allowance release due to the acquisition of Power Finance Inc., offset by $0.6 million of income tax expenses resulting from profitable foreign operations. The Company is subject to income tax audits in the U.S. and foreign jurisdictions. We record liabilities related to uncertain tax positions and believe that we have provided adequate reserves for income tax uncertainties in all open tax years.

Concentration Risks and Significant Customers	9 Months Ended
Concentration Risks and Significant Customers	Sep. 30, 2024
Risks and Uncertainties [Abstract]
Concentration Risks and Significant Customers	Concentration Risks and Significant Customers Financial instruments that potentially expose the Company to concentration of credit risk consist of cash and cash equivalents, short-term investments, and accounts receivable. Cash on deposit with financial institutions may exceed federally insured limits. As of September 30, 2024 and December 31, 2023, short-term investments were $217.6 million and $268.7 million, respectively, and there was no concentration of securities of the same issuer with an aggregate fair value greater than 5% of the total balance, except for U.S. treasury securities, which amounted to $207.0 million, or 95% of the short-term investment balance at September 30, 2024 and $255.2 million, or 95% of the short-term investment balance at December 31, 2023, respectively. As of September 30, 2024 and December 31, 2023, all debt securities within the Company's portfolio are investment grade. A significant portion of the Company's payment transactions are settled through one Issuing Bank, Sutton Bank. For the three months ended September 30, 2024 and 2023, 69% and 75% of Total Processing Volume, which is the total dollar amount of payments processed through the Company’s platform, net of returns and chargebacks, was settled through Sutton Bank, respectively. For the nine months ended September 30, 2024 and 2023, 72% and 77% of Total Processing Volume was settled through Sutton Bank, respectively. A significant portion of the Company's revenue is derived from one customer. For the three months ended September 30, 2024 and 2023, this customer accounted for 47% and 50% of the Company’s net revenue, respectively. For the nine months ended September 30, 2024 and 2023, this customer accounted for 48% and 72% of the Company’s net revenue, respectively. As of September 30, 2024, three separate customers accounted for 16%, 13% and 10% of the Company’s accounts receivable balance.

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net income (loss)	$ (28,643)	$ 119,108	$ (36,060)	$ (54,990)	$ (58,797)	$ (68,801)	$ 54,405	$ (182,587)

Insider Trading Arrangements	3 Months Ended	9 Months Ended
Insider Trading Arrangements	Sep. 30, 2024 shares	Sep. 30, 2024 shares
Trading Arrangements, by Individual
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Jason Gardner [Member]
Trading Arrangements, by Individual
Material Terms of Trading Arrangement		During our last fiscal quarter, on September 11, 2024, The Gardner 2008 Living Trust dated March 22, 2008 (the “Gardner Trust”) adopted a “Rule 10b5-1 trading arrangement” as defined in Item 408 of Regulation S-K providing for the sale from time to time of an aggregate of up to 3,001,000 shares of our Class A Common Stock, provided that the sale price meets a minimum range per share which is at a premium to the volume weighted average pricing for the time period from August 12 - September 11, 2024. The shares held by the Gardner Trust may be deemed to be beneficially owned by Jason Gardner, a member of our board of directors, and represent 5.8% of the aggregate Class A shares and Class B shares beneficially held by Mr. Gardner, assuming an as-converted basis. The trading arrangement is intended to satisfy the affirmative defense in Rule 10b5-1(c). The duration of the trading arrangement is until November 28, 2025, or earlier if all transactions under the trading arrangement are completed, but in no case earlier than one year or later than two years from September 11, 2024.
Name	Jason Gardner
Title	member of our board of directors
Rule 10b5-1 Arrangement Adopted	true
Adoption Date	September 11, 2024
Expiration Date	November 28, 2025
Arrangement Duration	443 days
Aggregate Available	3,001,000	3,001,000

Summary of Significant Accounting Policies (Policies)	9 Months Ended
Summary of Significant Accounting Policies (Policies)	Sep. 30, 2024
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and the applicable rules and regulations of the Securities and Exchange Commission, (“SEC”), for interim reporting. Certain information and note disclosures included in the Company’s annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The Condensed Consolidated Balance Sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 28, 2024. The accompanying Condensed Consolidated Financial Statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto included in the Annual Report on Form 10-K. The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal, recurring nature considered necessary for a fair presentation of the Company's consolidated financial position, results of operations, comprehensive (loss) income, and cash flows for the interim periods presented. The interim results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or for any other future annual or interim period.
Reclassifications	Reclassifications Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation.
Use of Estimates	Use of Estimates The preparation of the financial statements in conformity with GAAP requires management to make various estimates and assumptions relating to reported amounts of assets and liabilities, disclosure of contingent liabilities, and reported amounts of revenue and expenses. Significant estimates and assumptions include, but are not limited to, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, the estimation of contingent liabilities, the fair value of equity awards and warrants, share-based compensation, the estimation of variable consideration in contracts with customers, the reserve for contract contingencies and processing errors, the estimation of network incentives, and valuation of income taxes. Actual results could differ materially from these estimates.
Segment Information	Segment Information The Company operates as a single operating segment and reporting unit. The Company's chief operating decision maker is its Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, allocating resources, and evaluating the Company's financial performance.
Restricted Cash	Restricted Cash Restricted cash consists of deposits with Issuing Banks to provide the Issuing Bank collateral in the event that customers’ funds are not deposited at the Issuing Banks in time to settle customers’ transactions with the Card Networks. Restricted cash also includes cash used to secure a letter of credit for the Company’s lease of its office headquarters in Oakland, California. “Issuing Banks” are financial institutions that issue payment cards (credit, debit, or prepaid) either on their own behalf or on behalf of a business. “Card Networks” are networks that provide the infrastructure for settlement and card payment information flows.
Recent Accounting Pronouncements	Recent Accounting Pronouncements In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amended guidance requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. The amendments do not change how an entity identifies its operating segments, aggregates those operating segments, or applies quantitative thresholds to determine its reportable segments. The amendments will be applied retrospectively to all prior periods presented in the financial statements and is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 with early adoption permitted. The Company has evaluated the effect of adopting the new disclosure requirements. While the standard requires additional disclosures related to the Company’s single reportable segment, the standard will not have any impact on the Company’s consolidated financial position, results of operations, or cash flows. In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation, (2) the income or loss from continuing operations before income tax expense or benefit (separated between domestic and foreign) and (3) income tax expense or benefit from continuing operations (separated by federal, state and foreign). ASU 2023-09 also requires entities to disclose their income tax payments to international, federal, state and local jurisdictions, among other changes. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, but retrospective application is permitted. The Company is evaluating the effect of adopting the new disclosure requirements.

Revenue (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

Disaggregation of Revenue

The following table provides information about disaggregated revenue from customers:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Platform services revenue, net	$	121,800	$	104,332	$	355,005	$	540,862
Other services revenue	6,167		4,559		16,200		16,487
Total net revenue	$	127,967	$	108,891	$	371,205	$	557,349

Schedule of Contract Balances

Contract Balances

The following table provides information about contract assets and deferred revenue:


Contract balance	Balance sheet line reference	September 30, 2024		December 31, 2023
Contract assets - current	Prepaid expenses and other current assets	$	1,464	$	1,461
Contract assets - non-current	Other assets	9,557		9,397
Total contract assets		$	11,021	$	10,858
Deferred revenue - current	Accrued expenses and other current liabilities	$	12,891	$	11,829
Deferred revenue - non-current	Other liabilities	2,752		4,071
Total deferred revenue		$	15,643	$	15,900

Intangible Assets, net (Tables)

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Finite-Lived Intangible Assets

Intangible assets resulting from our business combinations consisted of the following as of the dates presented:


	September 30, 2024		December 31, 2023
Developed technology	$	41,000	$	41,000
Accumulated amortization	(9,762)		(5,369)
Intangible assets, net	$	31,238	$	35,631

Schedule of Finite-Lived Intangible Assets, Future Amortization Expense

Expected future amortization expense for intangible assets was as follows as of September 30, 2024:


Remainder of 2024	$	1,464
2025	5,857
2026	5,857
2027	5,857
2028	5,857
Thereafter	6,345
Total expected future amortization expense for intangible assets	$	31,238

Short-term Investments (Tables)

9 Months Ended

Sep. 30, 2024

Investments [Abstract]

Schedule of Short-term Investments

The amortized cost, unrealized gain (loss), and estimated fair value of the Company's short-term investments consisted of the following:


	September 30, 2024
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term Investments
U.S. treasury securities	$	205,922	$	1,101	$	—	$	207,023


Asset-backed securities	10,443		103		—		10,546


Total short-term investments	$	216,365	$	1,204	$	—	$	217,569


	December 31, 2023
	Amortized Cost		Unrealized Gain		Unrealized (Loss)		Estimated Fair Value
Short-term investments
U.S. treasury securities	$	239,297	$	970	$	(11)	$	240,256
U.S. agency securities	15,000		—		(7)		14,993

Asset-backed securities	10,438		62		—		10,500
Corporate debt securities	2,981		—		(6)		2,975
Total short-term investments	$	267,716	$	1,032	$	(24)	$	268,724

Schedule of Available-for-Sale Securities Reconciliation

The following table summarizes the stated maturities of the Company’s short-term investments:


	September 30, 2024				December 31, 2023
	Amortized Cost		Estimated Fair Value		Amortized Cost		Estimated Fair Value
Due within one year	$	134,285	$	134,685	$	90,438	$	90,533
Due after one year through four years	82,080		82,884		177,278		178,191
Total	$	216,365	$	217,569	$	267,716	$	268,724

Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities at Fair Value

The following tables present the fair value hierarchy for assets and liabilities measured at fair value:


	September 30, 2024
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	483,640	$	—	$	—	$	483,640
U.S. treasury bills	199,150		—		—		199,150
Commercial paper	—		16,603		—		16,603
Corporate debt securities	—		49,311		—		49,311
Certificates of deposit	—		22,003		—		22,003
Short-term investments
U.S. treasury securities	207,023		—		—		207,023


Asset-backed securities	—		10,546		—		10,546


Total assets measured at fair value	$	889,813	$	98,463	$	—	$	988,276


	December 31, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	627,983	$	—	$	—	$	627,983
U.S. treasury bills	230,602		—		—		230,602
Short-term investments
U.S. treasury securities	240,256		—		—		240,256
U.S. agency securities	—		14,993		—		14,993

Asset-backed securities	—		10,500		—		10,500
Corporate debt securities	—		2,975		—		2,975

Total assets measured at fair value	$	1,098,841	$	28,468	$	—	$	1,127,309

Certain Balance Sheet Components (Tables)

9 Months Ended

Sep. 30, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Property and Equipment, net

Property and Equipment, net

Property and equipment consisted of the following:


	September 30, 2024		December 31, 2023
Leasehold improvements	$	8,110	$	8,110
Computer equipment	9,187		8,885
Furniture and fixtures	2,488		2,597
Internally developed and purchased software	41,865		19,324
	61,650		38,916
Accumulated depreciation and amortization	(25,859)		(20,152)
Property and equipment, net	$	35,791	$	18,764

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	September 30, 2024		December 31, 2023
Accrued costs of revenue	$	82,580	$	74,357
Accrued compensation and benefits	36,999		42,305
Deferred revenue	12,891		11,829
Accrued technology costs	4,454		5,039
Due to issuing banks	7,957		7,892
Accrued tax liabilities	5,773		4,929
Accrued professional services	2,734		4,559
Operating lease liabilities, current portion	4,527		3,908
Reserve for contract contingencies and processing errors	1,670		3,754
Other accrued liabilities	5,881		2,942
Accrued expenses and other current liabilities	$	165,466	$	161,514

Stock Incentive Plans (Tables)

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Options Activity Under the Plans

A summary of the Company's stock option activity under the Plans is as follows:


	Number of Options	Weighted-Average Exercise Price per Share		Weighted-Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value(1)
Balance as of December 31, 2023	36,671	$	16.09	7.45	$	24,481
Granted	—	—
Exercised	(141)	0.86
Canceled and forfeited (3)	(20,774)	21.38
Balance as of September 30, 2024	15,756	$	9.24	7.14	$	10,862
Exercisable as of September 30, 2024 (2)	11,936	$	9.96	6.80	$	9,787
Vested as of September 30, 2024	10,892	$	9.51	6.81	$	9,787

(1) Intrinsic value is calculated based on the difference between the exercise price of in-the-money stock options and the fair value of the common stock as of the respective balance sheet dates.

(2) The 2011 Plan allows for early exercise of stock options. Accordingly, options granted under this plan are included as exercisable stock options regardless of vesting status.

(3) The forfeiture of the Executive Chairman Long-Term Performance Award resulted in 19,788 options forfeited.

Schedule of Share-based Compensation Expense Recognized in the Period


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Restricted stock units	$	27,903	$	25,021	$	80,722	$	74,991
Stock options	5,837		6,858		18,422		19,651
Performance restricted stock units	1,631		—		3,239		—
Employee Stock Purchase Plan	283		256		875		1,269

Share-based compensation recorded within Compensation and benefits	35,654		32,135		103,258		95,911
Executive chairman long-term performance award	—		13,413		(144,617)		39,801
Property and equipment (capitalized internal-use software)	1,491		1,248		5,489		3,531
Total share-based compensation expense (benefit)	$	37,145	$	46,796	$	(35,870)	$	139,243

Schedule of Unrecognized Compensation Costs by Award

Unrecognized compensation costs by award type as of September 30, 2024:


	Unrecognized compensation costs		Weighted-average recognition period (in years)
Restricted stock units, inclusive of PSUs	$	216,246	2.0
Stock options	22,964		1.5

Total	$	239,210

Net (Loss) Income Per Share Attributable to Common Stockholders (Tables)

9 Months Ended

Sep. 30, 2024

Earnings Per Share [Abstract]

Schedule of (Loss) Income Per Share, Basic and Diluted

The Company calculated basic and diluted net (loss) income per share attributable to common stockholders as follows:


	Three Months Ended September 30,								Nine Months Ended September 30,
	2024				2023 (1)				2024				2023 (1)
	Class A		Class B		Class A		Class B		Class A		Class B		Class A		Class B
Numerator
Net (loss) income attributable to common stockholders, basic	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,672	$	4,733	$	(163,352)	$	(19,235)
Net (loss) income attributable to common stockholders, diluted	$	(26,581)	$	(2,062)	$	(49,222)	$	(5,768)	$	49,419	$	4,986	$	(163,352)	$	(19,235)
Denominator
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		468,994		44,684		479,352		56,445
Effect of dilutive potential shares of common stock	—		—		—		—		5,522		3,194		—		—
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders	470,642		36,518		473,949		55,540		474,516		47,878		479,352		56,445

Net (loss) income per share attributable to common stockholders, basic	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.11		0.11		(0.34)		(0.34)
Net (loss) income per share attributable to common stockholders, diluted	$	(0.06)	$	(0.06)	$	(0.10)	$	(0.10)	0.10		0.10		(0.34)		(0.34)

Schedule of Antidilutive Securities Excluded from Computation of (Loss) Income Per Share

Potentially dilutive securities that were excluded from the computation of diluted net (loss) income per share because including them would have had an anti-dilutive effect were as follows:

Nine Months Ended September 30, 2024

Class A

Class B

Stock options, restricted stock, and employee stock purchase plan

27,821

17,327


	Three Months Ended September 30, 2024		As of September 30, 2023
	Class A	Class B	Class A	Class B
Warrants to purchase Class B common stock	—	1,900	—	1,900
Stock options, restricted stock, and employee stock purchase plan	45,983	7,464	50,333	29,453
Total	45,983	9,364	50,333	31,353

Business Overview and Basis of Presentation (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023
Accounting Policies [Abstract]
Accumulated deficit	$ 770,790	$ 825,195
Cash and cash equivalents	886,417	$ 980,972	$ 947,749
Short-term investments	$ 217,600

Summary of Significant Accounting Policies (Details)	3 Months Ended		9 Months Ended
Summary of Significant Accounting Policies (Details)	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
UNITED STATES \| Revenue Benchmark \| Geographic Concentration Risk
Product Information [Line Items]
Concentration risk, percentage	10.00%	9.00%	10.00%	4.00%

Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Disaggregation of Revenue [Line Items]
Net revenue	$ 127,967	$ 108,891	$ 371,205	$ 557,349
Platform services revenue, net
Disaggregation of Revenue [Line Items]
Net revenue	121,800	104,332	355,005	540,862
Other services revenue
Disaggregation of Revenue [Line Items]
Net revenue	$ 6,167	$ 4,559	$ 16,200	$ 16,487

Revenue - Contract Assets and Deferred Revenue (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Disaggregation of Revenue [Line Items]
Total contract assets	$ 11,021	$ 10,858
Deferred revenue - current	12,891	11,829
Total deferred revenue	15,643	15,900
Prepaid expenses and other current assets
Disaggregation of Revenue [Line Items]
Contract assets - current	1,464	1,461
Other assets
Disaggregation of Revenue [Line Items]
Contract assets - non-current	9,557	9,397
Accrued expenses and other current liabilities
Disaggregation of Revenue [Line Items]
Deferred revenue - current	12,891	11,829
Other liabilities
Disaggregation of Revenue [Line Items]
Deferred revenue - non-current	$ 2,752	$ 4,071

Revenue - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
Revenue - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenue from Contract with Customer [Abstract]
Deferred revenue recognized during the period	$ 2.7	$ 3.8	$ 7.2	$ 10.6

Revenue - Revenue Remaining Performance Obligations (Details) $ in Millions	Sep. 30, 2024 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 51.3
Minimum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	65.00%
Maximum
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, percentage	35.00%

Intangible Assets, net - Schedule of Finite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Developed technology	$ 41,000	$ 41,000
Accumulated amortization	(9,762)	(5,369)
Total expected future amortization expense for intangible assets	$ 31,238	$ 35,631

Intangible Assets, net - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization period	7 years		7 years
Amortization expense	$ 1.5	$ 1.5	$ 4.4	$ 3.9

Intangible Assets, net - Schedule of Finite-Lived Intangible Assets, Future Amortization Expense (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of 2024	$ 1,464
2025	5,857
2026	5,857
2027	5,857
2028	5,857
Thereafter	6,345
Total expected future amortization expense for intangible assets	$ 31,238	$ 35,631

Short-term Investments - Unrealized Gain (Loss) on Short-Term Investments (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	$ 216,365	$ 267,716
Unrealized Gain	1,204	1,032
Unrealized (Loss)	0	(24)
Short-term investments	217,569	268,724
U.S. treasury securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	205,922	239,297
Unrealized Gain	1,101	970
Unrealized (Loss)	0	(11)
Short-term investments	207,023	240,256
U.S. agency securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost		15,000
Unrealized Gain		0
Unrealized (Loss)		(7)
Short-term investments		14,993
Asset-backed securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost	10,443	10,438
Unrealized Gain	103	62
Unrealized (Loss)	0	0
Short-term investments	$ 10,546	10,500
Corporate debt securities
Debt Securities, Available-for-sale [Line Items]
Amortized Cost		2,981
Unrealized Gain		0
Unrealized (Loss)		(6)
Short-term investments		$ 2,975

Short-term Investments - Narrative (Details)	3 Months Ended		9 Months Ended
Short-term Investments - Narrative (Details)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Dec. 31, 2023 investment
Investments [Abstract]
Number of marketable securities in unrealized loss positions \| investment					4
Realized gains or losses reclassified out of accumulated other comprehensive loss \| $	$ 0	$ 0	$ 0	$ 0

Short-term Investments - Stated Maturities of Marketable Securities (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Amortized Cost
Due within one year	$ 134,285	$ 90,438
Due after one year through four years	82,080	177,278
Amortized Cost	216,365	267,716
Estimated Fair Value
Due within one year	134,685	90,533
Due after one year through four years	82,884	178,191
Total	$ 217,569	$ 268,724

Fair Value Measurements - Recurring Fair Value Measurements (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Assets
Short-term investments	$ 217,569	$ 268,724
Fair Value, Measurements, Recurring
Assets
Total assets measured at fair value	988,276	1,127,309
Level 1 \| Fair Value, Measurements, Recurring
Assets
Total assets measured at fair value	889,813	1,098,841
Level 2 \| Fair Value, Measurements, Recurring
Assets
Total assets measured at fair value	98,463	28,468
Level 3 \| Fair Value, Measurements, Recurring
Assets
Total assets measured at fair value	0	0
Money market funds \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	483,640	627,983
Money market funds \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	483,640	627,983
Money market funds \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0	0
Money market funds \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0	0
U.S. treasury bills \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	199,150	230,602
U.S. treasury bills \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	199,150	230,602
U.S. treasury bills \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0	0
U.S. treasury bills \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0	0
Commercial paper \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	16,603
Commercial paper \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
Commercial paper \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	16,603
Commercial paper \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
Corporate debt securities \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	49,311
Short-term investments		2,975
Corporate debt securities \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
Short-term investments		0
Corporate debt securities \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	49,311
Short-term investments		2,975
Corporate debt securities \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
Short-term investments		0
Certificate of deposits \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	22,003
Certificate of deposits \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
Certificate of deposits \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	22,003
Certificate of deposits \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Cash equivalents	0
U.S. treasury securities \| Fair Value, Measurements, Recurring
Assets
Short-term investments	207,023	240,256
U.S. treasury securities \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	207,023	240,256
U.S. treasury securities \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	0	0
U.S. treasury securities \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	0	0
U.S. agency securities \| Fair Value, Measurements, Recurring
Assets
Short-term investments		14,993
U.S. agency securities \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Short-term investments		0
U.S. agency securities \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Short-term investments		14,993
U.S. agency securities \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Short-term investments		0
Asset-backed securities \| Fair Value, Measurements, Recurring
Assets
Short-term investments	10,546	10,500
Asset-backed securities \| Level 1 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	0	0
Asset-backed securities \| Level 2 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	10,546	10,500
Asset-backed securities \| Level 3 \| Fair Value, Measurements, Recurring
Assets
Short-term investments	$ 0	$ 0

Certain Balance Sheet Components - Property and Equipment, net (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 61,650		$ 61,650		$ 38,916
Accumulated depreciation and amortization	(25,859)		(25,859)		(20,152)
Operating lease right-of-use assets, net	35,791		35,791		18,764
Depreciation and amortization	4,448	$ 3,108	11,941	$ 7,582
Capitalized internal-use software costs	5,600	4,300	20,200	13,000
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	8,110		8,110		8,110
Computer equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	9,187		9,187		8,885
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	2,488		2,488		2,597
Internally developed and purchased software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	41,865		41,865		$ 19,324
Property, Plant and Equipment
Property, Plant and Equipment [Line Items]
Depreciation and amortization	$ 2,900	$ 1,600	$ 7,500	$ 3,700

Certain Balance Sheet Components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued costs of revenue	$ 82,580	$ 74,357
Accrued compensation and benefits	36,999	42,305
Deferred revenue	12,891	11,829
Accrued technology costs	4,454	5,039
Due to issuing banks	7,957	7,892
Accrued tax liabilities	5,773	4,929
Accrued professional services	2,734	4,559
Operating lease liabilities, current portion	4,527	3,908
Reserve for contract contingencies and processing errors	1,670	3,754
Other accrued liabilities	5,881	2,942
Accrued expenses and other current liabilities	$ 165,466	$ 161,514
Operating Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Accrued expenses and other current liabilities	Accrued expenses and other current liabilities

Commitments and Contingencies - Narrative (Details) - Letter of Credit $ in Millions	Sep. 30, 2024 USD ($)
Guarantor Obligations
Letters of credit, amount	$ 1.5
Restricted Cash
Guarantor Obligations
Deposit assets	$ 1.5

Stock Incentive Plans - Narrative (Details) $ / shares in Units, $ in Millions	1 Months Ended		3 Months Ended	9 Months Ended
	May 31, 2021 $ / shares shares	Apr. 30, 2021 $ / shares shares	Jun. 30, 2024 USD ($)	Sep. 30, 2024
Performance restricted stock units \| Chief Executive Officer
Share-based Compensation Arrangement by Share-based Payment Award
Award vesting period (in years)				7 years
Granted (in shares) \| shares	47,267	19,740,923
Granted (in dollars per share) \| $ / shares	$ 23.40	$ 21.49
Performance restricted stock units \| 2021 Stock Option And Incentive Plan \| Chief Executive Officer
Share-based Compensation Arrangement by Share-based Payment Award
Forfeiture of long-term performance awards			$ 167.3
Forfeiture of long-term performance awards related to expenses recognized in prior periods			$ 144.6
Minimum \| PSU
Share-based Compensation Arrangement by Share-based Payment Award
Percentage of performance targets				0
Minimum \| PSU \| 2021 Stock Option And Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award
Award vesting period (in years)				1 year
Maximum \| PSU
Share-based Compensation Arrangement by Share-based Payment Award
Percentage of performance targets				2
Maximum \| PSU \| 2021 Stock Option And Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award
Award vesting period (in years)				3 years

Stock Incentive Plans - Schedule of Stock Option Activity Under Stock Incentive Plan (Details) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2024 USD ($) $ / shares shares	Dec. 31, 2023 USD ($) $ / shares shares
Stock Options
Number of Options
Balance at the beginning of the period (in shares)	36,671,000
Granted (in shares)	0
Exercised (in shares)	(141,000)
Canceled and forfeited (in shares)	(20,774,000)
Balance at the end of the period (in shares)	15,756,000	36,671,000
Exercisable, Number of Options (in shares)	11,936,000
Vested, Number of Options (in shares)	10,892,000
Weighted-Average Exercise Price per Share
Balance at the beginning of the period (in dollars per share) \| $ / shares	$ 16.09
Granted (in dollars per share) \| $ / shares	0
Exercised (in dollars per share) \| $ / shares	0.86
Canceled and forfeited (in dollars per share) \| $ / shares	21.38
Balance at the end of the period (in dollars per share) \| $ / shares	9.24	$ 16.09
Exercisable, Weighted-Average Exercise Price, Per Share (in dollars per share) \| $ / shares	9.96
Vested, Weighted-Average Exercise Price per Share (in dollars per share) \| $ / shares	$ 9.51
Option Activity, Additional Disclosures
Options outstanding, Weighted Average Remaining Contractual Life (in years)	7 years 1 month 20 days	7 years 5 months 12 days
Exercisable, Weighted Average Remaining Contractual Life (in years)	6 years 9 months 18 days
Options Vested, Weighted Average Remaining Contractual Life (in years)	6 years 9 months 21 days
Options outstanding, Aggregate Intrinsic Value (in USD) \| $	$ 10,862	$ 24,481
Exercisable, Aggregate Intrinsic Value (in USD) \| $	9,787
Options Vested, Aggregate Intrinsic Value (in USD) \| $	$ 9,787
Chairman Long-Term Performance Award
Number of Options
Canceled and forfeited (in shares)	(19,788,000)

Stock Incentive Plans - Schedule of Share-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based compensation recorded within Compensation and benefits	$ 35,654			$ 32,135			$ 103,258	$ 95,911
Share-based compensation recorded within Compensation and benefits	0			13,413			(144,617)	39,801
Executive chairman long-term performance award		$ 157,738	$ (13,121)	(13,413)	$ (13,267)	$ (13,121)
Property and equipment (capitalized internal-use software)	1,491			1,248			5,489	3,531
Total share-based compensation expense (benefit)	37,145			46,796			(35,870)	139,243
Restricted stock units
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based compensation recorded within Compensation and benefits	27,903			25,021			80,722	74,991
Stock options
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based compensation recorded within Compensation and benefits	5,837			6,858			18,422	19,651
Performance restricted stock units
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based compensation recorded within Compensation and benefits	1,631			0			3,239	0
Employee Stock Purchase Plan
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Share-based compensation recorded within Compensation and benefits	$ 283			$ 256			$ 875	$ 1,269

Stock Incentive Plans - Schedule of Unrecognized Compensation Costs by Award (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2024 USD ($)
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Unrecognized compensation costs	$ 239,210
Restricted stock units, inclusive of PSUs
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Unrecognized compensation costs	$ 216,246
Weighted-average recognition period (in years)	2 years
Stock options
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Unrecognized compensation costs	$ 22,964
Weighted-average recognition period (in years)	1 year 6 months

Stockholders’ Equity Transactions- Share Repurchase Program (Details) - USD ($) $ / shares in Units, shares in Millions	3 Months Ended						9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023	May 06, 2024
Class of Warrant or Right [Line Items]
Repurchase of early exercised stock options	$ 48,904,000	$ 59,738,000	$ 32,830,000	$ 64,448,000	$ 48,497,000	$ 20,993,000
2024 Share Repurchase Program
Class of Warrant or Right [Line Items]
Stock repurchase program, authorized amount									$ 200,000,000
Repurchase of early exercised stock options (in shares)	9.4						20.4
Repurchase of early exercised stock options	$ 48,400,000						$ 107,500,000
Shares repurchased, average price per share (in dollars per share)	$ 5.15						$ 5.28
Stock repurchase, transaction costs	$ 500,000						$ 1,200,000
Stock repurchase program, remaining authorized repurchase amount	$ 92,500,000						$ 92,500,000
2023 Share Repurchase Program
Class of Warrant or Right [Line Items]
Repurchase of early exercised stock options (in shares)				11.5			5.2	21.6
Repurchase of early exercised stock options				$ 64,400,000			$ 32,800,000	$ 112,900,000
Shares repurchased, average price per share (in dollars per share)				$ 5.62			$ 6.27	$ 5.22

Stockholders’ Equity Transactions - Narrative (Details) shares in Millions	3 Months Ended
	Jun. 30, 2024 vote shares
Class A
Class of Warrant or Right [Line Items]
Number of vote (votes per share)	1
Class B
Class of Warrant or Right [Line Items]
Number of vote (votes per share)	10
Mr. Jason Gardner \| Class A
Class of Warrant or Right [Line Items]
Conversion of common stock (in shares) \| shares	17.7
Common stock conversion ratio	1

Net (Loss) Income Per Share Attributable to Common Stockholders - EPS (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders (in shares)	507,160,000	529,489,000	513,678,000	535,797,000
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders (in shares)	507,160,000	529,489,000	522,394,000	535,797,000
Net (loss) income per share attributable to common stockholders, basic (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.11	$ (0.34)
Net (loss) income per share attributable to common stockholders, diluted (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.10	$ (0.34)
Class A
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Net (loss) income attributable to common stockholders, basic	$ (26,581)	$ (49,222)	$ 49,672	$ (163,352)
Net (loss) income attributable to common stockholders, diluted	$ (26,581)	$ (49,222)	$ 49,419	$ (163,352)
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders (in shares)	470,642,000	473,949,000	468,994,000	479,352,000
Effect of dilutive potential shares of common stock (in shares)	0	0	5,522,000	0
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders (in shares)	470,642,000	473,949,000	474,516,000	479,352,000
Net (loss) income per share attributable to common stockholders, basic (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.11	$ (0.34)
Net (loss) income per share attributable to common stockholders, diluted (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.10	$ (0.34)
Class B
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Net (loss) income attributable to common stockholders, basic	$ (2,062)	$ (5,768)	$ 4,733	$ (19,235)
Net (loss) income attributable to common stockholders, diluted	$ (2,062)	$ (5,768)	$ 4,986	$ (19,235)
Weighted-average shares used in computing basic net (loss) income per share attributable to common stockholders (in shares)	36,518,000	55,540,000	44,684,000	56,445,000
Effect of dilutive potential shares of common stock (in shares)	0	0	3,194,000	0
Weighted-average shares used in computing diluted net (loss) income per share attributable to common stockholders (in shares)	36,518,000	55,540,000	47,878,000	56,445,000
Net (loss) income per share attributable to common stockholders, basic (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.11	$ (0.34)
Net (loss) income per share attributable to common stockholders, diluted (in dollars per share)	$ (0.06)	$ (0.10)	$ 0.10	$ (0.34)

Net (Loss) Income Per Share Attributable to Common Stockholders - Antidilutive Securities (Details) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Class A
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	45,983,000	50,333,000		50,333,000
Class B
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	9,364,000	31,353,000		31,353,000
Stock options, restricted stock, and employee stock purchase plan \| Class A
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	45,983,000	50,333,000	27,821,000	50,333,000
Stock options, restricted stock, and employee stock purchase plan \| Class B
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	7,464,000	29,453,000	17,327,000	29,453,000
Warrants to purchase Class B common stock \| Class A
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0		0
Warrants to purchase Class B common stock \| Class B
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	1,900,000	1,900,000		1,900,000

Income Tax (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Income Tax (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Tax Disclosure [Abstract]
Income tax expense (benefit)	$ 115	$ 238	$ 399	$ (6,584)
Partial valuation allowance		7,200		7,200
Profitable foreign operations		$ 600		$ 600

Concentration Risks and Significant Customers (Details) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2024 USD ($)	Sep. 30, 2023	Sep. 30, 2024 USD ($) bank	Sep. 30, 2023	Dec. 31, 2023 USD ($)
Concentration Risk [Line Items]
Short-term investments	$ 217,569		$ 217,569		$ 268,724
Number of issuing bank payment settlement through transaction \| bank			1
Debt Securities, Available-For-Sale \| Credit Concentration Risk
Concentration Risk [Line Items]
Short-term investments	$ 207,000		$ 207,000		$ 255,200
Debt Securities, Available-For-Sale \| Credit Concentration Risk \| Marketable Securities
Concentration Risk [Line Items]
Concentration risk, percentage			95.00%		95.00%
Accounts Receivable \| Credit Concentration Risk \| Customer 1
Concentration Risk [Line Items]
Concentration risk, percentage			16.00%
Accounts Receivable \| Credit Concentration Risk \| Customer 2
Concentration Risk [Line Items]
Concentration risk, percentage			13.00%
Accounts Receivable \| Credit Concentration Risk \| Customer 3
Concentration Risk [Line Items]
Concentration risk, percentage			10.00%
Accounts Receivable \| Credit Concentration Risk \| Sutton Bank
Concentration Risk [Line Items]
Concentration risk, percentage	69.00%	75.00%	72.00%	77.00%
Revenue from Contract with Customer Benchmark \| Customer Concentration Risk \| Customer 1
Concentration Risk [Line Items]
Concentration risk, percentage	47.00%	50.00%	48.00%	72.00%

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