Sunrun Customers Power Through Multi-Day Outages, Help Neighbors in the Aftermath of Hurricane Beryl
25 Julio 2024 - 7:00AM
During prolonged power outages in the aftermath of Hurricane Beryl,
more than 1,600 customers of Sunrun (Nasdaq: RUN), the nation’s
leading provider of clean energy as a subscription service, in the
greater Houston area were able to keep their homes energized with
more than 70,000 hours of backup energy provided by their
solar-plus-storage systems. Beryl slammed ashore as a Category 1
storm on July 8, knocking out power to nearly 3 million homes and
businesses in Texas. Some residents waited more than a week for
grid power to be restored in their area.
“I went without utility power for nine days, but everything in
my house that I needed power for was available because of my Sunrun
panels and battery,” said Michael Shepard from Porter, TX. “It’s
been essential, and I recommend it to anybody so that they can have
the ability to store the sun’s energy and be self-sufficient during
these outages.”
Sunrun’s systems charge the batteries during the day using solar
energy collected by the panels, which simultaneously powers the
home. During the night, the home is powered solely by the stored
energy discharged from the batteries. This renewable process
ensures customers can endure extended grid outages. In Shepard’s
case, he was able to power his home for over 200 consecutive hours
without needing to procure gas for a noisy, polluting
generator.
“Our hearts go out to everyone affected by Hurricane Beryl and
the subsequent grid outages that have left many struggling to
secure basic necessities,” said Sunrun CEO Mary Powell. “We are
also deeply saddened by reports of numerous hospitalizations due to
carbon monoxide poisoning from portable generators. We believe that
combining residential solar with at-home batteries is a better,
healthier, and safer solution to protect families and households
from these types of life-threatening power outages.”
In the days and weeks following Beryl’s landfall, more than
1,600 Sunrun customers relied on their solar-plus-storage systems
for backup power, accumulating a total of 70,000 backup hours. On
average, each customer received 44 hours of backup power,
indicating that the typical Sunrun customer was without reliable
grid power for approximately two or more days.
“I recently got my Sunrun system installed, and I’m lucky I did
because I’ve already been through two outages,” said Xavier Harris
of Katy, TX. “We didn’t lose power. Everything was functioning in
my house, including the air conditioning, TV, internet, and ice
machine. Why sit in the dark for five or six days when you can have
a sustainable option to power your home?”
“In the past, we’ve had to throw away expensive medication when
our fridge lost power, but that didn’t happen this time around,
thanks to Sunrun,” said Houston resident Allante McGowan. “It
definitely gives me peace of mind to know that everything will
still work in my home.”
Sunrun customers also offered relief from the summer heat to
their neighbors by sharing their clean solar energy. Brent McNiel,
a Sunrun customer and regional sales manager in Richmond, TX, was
directly in the storm's path. Using extension cords, he provided
power to his neighbors' refrigerators, freezers, and fans, and even
invited another family to stay at his home to access air
conditioning.
“I took a photo of my house with all the lights glowing while my
entire neighborhood was pitch black,” McNiel said. “It was an honor
to open our home to guests and to help our neighbors keep essential
appliances running during the outage. They were amazed that my home
still had power, which led to many conversations about the benefits
of Sunrun’s solar and battery systems.”
Sunrun is a storage-first company, with more than 102,000
battery systems installed across the country. These battery systems
not only provide backup power during grid outages but also enable
customers to support their local power grid by sharing stored solar
energy during peak demand, helping to control costs and prevent
power emergencies.
“We fully support expanding access for Texas families to these
home solutions,” Powell added. “In addition to safeguarding homes
against outages, the solar and battery systems can also be
aggregated and deployed to meet demand and provide relief to a
stressed power grid.”
With nearly a million customers, Sunrun leads the industry in
innovation and customer service. Sunrun provides solar and storage
solutions with no upfront costs, enabling more households to join
the clean energy revolution and gain greater energy security, as
well as control over their energy production and usage.
About SunrunSunrun Inc. (Nasdaq: RUN)
revolutionized the solar industry in 2007 by removing financial
barriers and democratizing access to locally-generated, renewable
energy. Today, Sunrun is the nation’s leading provider of clean
energy as a subscription service, offering residential solar and
storage with no upfront costs. Sunrun’s innovative products and
solutions can connect homes to the cleanest energy on earth,
providing them with energy security, predictability, and peace of
mind. Sunrun also manages energy services that benefit communities,
utilities, and the electric grid while enhancing customer value.
Discover more at www.sunrun.com
Media ContactWyatt SemanekDirector, Corporate
Communicationspress@sunrun.com
Investor & Analyst ContactPatrick JobinSVP,
Deputy CFO & Investor Relations Officerinvestors@sunrun.com
Photos accompanying this announcement are available at
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