AUSTIN,
Texas, Oct. 17, 2022 /PRNewswire/ -- Security
Plan Life Insurance Company ("Security Plan"), a subsidiary
of Citizens, Inc. (NYSE: CIA) announces the launch of its
first Business to Business Claims Portal (B2B Claims Portal). The
portal is now fully accessible to all funeral homes needing to file
or access a claim, providing them with 24/7, real time access to
our claims system. It is a truly customized service where funeral
homes can create a claim and self-service as it seamlessly
integrates with the Security Plan claims system.
The B2B portal is an important addition to Security Plan's
business operations. It allows the company to provide efficient and
accurate service, allowing access to claim data in order to provide
better turnaround times and access 24/7. The Portal also has a very
important feature – a concierge phone line that allows direct
access to the claims department, including Saturdays.
Matt Lewis VP of Operations for
Citizens shares, "This is an amazing new service we are excited to
offer our funeral homes and policyholders. Not only does it allow
them more control over their claims, but it also makes their
business more efficient to better serve policyholders. We hope to
expand this service beyond our funeral homes in the near
future."
The B2B Claims Portal originally launched in July in a limited
release and now is fully live to any funeral home across the
U.S.
To learn more about Security Plan or its products, you can
visit, https://www.citizensinc.com/security-plan
About Security Plan Life Insurance
Company
Security Plan Life Insurance Company is a member of the
Citizens, Inc. group of life insurance companies. Security Plan has
been operating in Louisiana since
1996 and offers final expense life insurance and limited liability
property insurance policies to middle- and lower-income households
in Louisiana, Mississippi and Arkansas. Security Plan
sells its products through independent agents and funeral homes.
The company gains additional financial stability through the long
trajectory and strength of its holding company, Citizens, Inc.,
which adds value to each of our policies by providing
state-of-the-art technology systems, strong investment strategies
and streamlined operational leadership.
About Citizens, Inc.
Citizens, Inc. is an insurance holding company listed on the New
York Stock Exchange under the symbol CIA. The Company utilizes a
three-pronged strategy for growth based upon worldwide sales of
U.S. Dollar-denominated whole life cash value insurance policies,
life insurance product sales in the U.S. and final expense and
limited liability property product sales in the U.S.
For further information contact:
Marketing
Department
PR@citizensinc.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/security-plan-announces-launch-of-b2b-claims-portal-301650999.html
SOURCE Citizens, Inc.