SAN FRANCISCO, Aug. 31, 2021 /PRNewswire/ -- Castlight
Health, Inc. (NYSE: CSLT), a leader in healthcare navigation, has
published an updated analysis of medical spend savings across
Castlight's book of business for 2020.
COVID-19 had a significant impact on healthcare spend in 2020.
As recently reported by the Milliman Medical Index (MMI),
healthcare costs decreased year over year at a rate of 4.2% lower
than the 2019 spend for all categories of healthcare costs, except
prescription drugs. Primary findings of this study indicate that
eliminated and deferred care more than offset the cost of COVID-19
testing and treatments. Shelter-in-place restrictions also forced
lifestyle changes that may have contributed to less demand for
acute care. Additionally, according to a JAMA Network Open study
co-authored by Castlight on changes in health services use among
commercially-insured populations in the US during COVID-19, digital
health, telehealth, and mail-order pharmacy utilization increased
as individuals accessed care in new ways.
Castlight recently updated its annual medical spend analysis for
2020. Compared to non-users within Castlight customers'
populations, users engaging with the Castlight platform across our
book of business had lower total medical spend in 2020 as compared
to 2019.
Methodology
This analysis was based on medical claims, demographics,
clinical diagnoses, and product utilization of Castlight users from
48 included customers (2.5M eligible
lives). To be included in this analysis, customers must have
launched the Castlight application at least six months prior to the
end of the measurement period, be an active customer, and have at
least 2,500 members eligible for Castlight Care Guidance product
features. All data and medical claims were anonymized and
normalized across all customers.
As in prior years, Castlight performed a concurrent,
risk-adjusted analysis to quantify the reduction in spend for users
engaged with the Castlight platform.
DxCG Intelligence
The risk adjustment and predictive modeling software used in
this analysis is DxCG Intelligence, powered by Cotiviti.
DxCG Intelligence uses Cotiviti's predictive models to calculate a
patient's individual health and financial risk. Aggregating the
scores of individuals with key attributes generates group-level
predictive results that can help answer critical questions about
healthcare costs, utilization, and quality. DxCG enables
comparisons across diverse member groups, and the models are used
by government agencies, payers, provider groups, and academic
researchers. Cotiviti has been honored to advance the science of
risk scoring by working with the Society of Actuaries (SOA) over
the past two decades. The DxCG model was a top performer in the
most recent SOA independent review.
"We are excited to present these updated results validating the
positive impact that Castlight has in reducing medical spend for
our clients," said Tamar Rudnick,
senior vice president of Marketing at Castlight Health. "Our valued
partnership with Cotiviti, leveraging their DxCG Intelligence
solution, has been critical to our ability to conduct this analysis
in a robust and rigorous manner."
"Cotiviti's partnership with Castlight validates the critical
role of advanced data analytics in reducing unnecessary medical
spend and encouraging wiser utilization," said Rachael Jones, senior vice president, analytics
and quality of Cotiviti. "We congratulate Castlight for making a
tangible impact in improving the sustainability of the healthcare
system for all, including payers, providers, and consumers."
About Castlight Health
Castlight is on a mission to make it as easy as humanly possible
for people to navigate the healthcare system and live happier,
healthier, more productive lives. As a leader in healthcare
navigation, we provide a world-class digital platform with a team
of clinical and benefits experts to help members easily connect and
engage with the right programs and care, at the right time.
Castlight partners with Fortune 500 companies and health plans to
transform employee and member benefits into one comprehensive
health and wellbeing experience to deliver better health outcomes
and maximize returns on healthcare investments.
For more information visit www.castlighthealth.com. Follow
us on Twitter and LinkedIn and like us
on Facebook.
About Cotiviti
Cotiviti is a leading solutions and analytics company that is
reshaping the economics of healthcare, helping its clients uncover
new opportunities to unlock value. Cotiviti's solutions are a
critical foundation for healthcare payers in their mission to lower
healthcare costs and improve quality through higher performing
payment accuracy, quality improvement, risk adjustment, and network
performance management programs. Cotiviti's healthcare solutions
are powered by Caspian Clarity, a proprietary data and analytics
platform spanning thousands of unique member and provider data
types across financial and clinical domains, representing the most
comprehensive longitudinal data set in healthcare. The company also
supports the retail industry with data management and recovery
audit services that improve business outcomes. For more
information, visit www.cotiviti.com.
Media Contacts:
Caroline Kawashima
Director, Corporate Marketing
Castlight Health
press@castlighthealth.com
Kara McCrudden
Aria Marketing for Cotiviti
kmccrudden@ariamarketing.com
401) 474-3308
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SOURCE Castlight Health, Inc.