Huma, a global leader in healthcare AI and digital health
solutions, is pleased to announce its acquisition of eConsult, one
of the largest digital-first triage and automated consultation
platforms across primary and emergency care. This acquisition is
set to further advance the National Health Service (NHS) as one of
the world’s most proactive health systems—digital-first, AI-first,
and most importantly, patient-first.
The eConsult acquisition follows Huma’s strategic acquisition of
iPlato, the UK’s leading provider of screening, appointment
booking, medicines management and communication tools installed in
the majority of UK GP practices. This expansion solidifies Huma’s
mission to accelerate the adoption of digital solutions across the
healthcare landscape. Huma is implemented in more than two-thirds
of all primary and secondary care providers in the UK.
Introducing Huma WorkspaceIn addition to this
acquisition, Huma has recently launched the Huma Cloud Platform
and Huma’s Workspace, which enables primary care providers
(GPs), community and secondary care providers (NHS Trusts), and
Integrated Care Boards (ICBs) to access a comprehensive array of
digital health solutions. These include appointment booking,
automated prescriptions, screening tools, teleconsultation, remote
monitoring, virtual wards (for hospitals), patient education and
disease management apps for rare, chronic and acute conditions,
messaging tools, and electronic data capture (EDC) for clinical
research and more.
With the integration of triage and automated consultation
features from eConsult, Huma Workspace is designed to streamline
care, improve outcomes, and significantly increase efficiency
across clinical settings. Powered by Huma intelligence (known as
Hi), the platform automates time-consuming tasks such as
documentation, smart reports, and communication, aiming to boost
clinical productivity and staff efficiency by up to tenfold, while
ensuring end-to-end management of various tasks.
Huma Workspace offers a proactive care model and set of
automation solutions tailored to primary care (GPs), community
hospitals, and secondary care facilities. The platform is
integrated with major hospital systems and primary care EMR
providers, such as SystemOne, EMIS, Epic, CompuGroup Medical,
Oracle and many more. Additionally, it stands out as the first
platform of its kind embedded into the NHS app, creating a
seamless digital front door for patients and healthcare providers
alike from existing solutions in the ecosystem.
Huma CEO & Founder Dan Vahdat commented: “This
acquisition brings us one step closer to becoming the end-to-end
technology platform for the industry to deliver digital-first care
at scale seamlessly. We believe that when Digital and AI are
scaled, they become affordable for both the poor and the rich. Care
delivery remains consistent and will help us transition medicine
from being reactive to proactive.”
While eConsult CEO Dr Murray Ellender added: “The NHS
knows it needs to do much more with technology to help both
patients and clinicians. We have strong roots in both primary and
secondary care and have delivered over 50m digital consultations in
the NHS. Joining forces with Huma is an amazing opportunity for
both our users and our teams to accelerate the shift to digital
first healthcare.”
For GP practices, Huma Workspace enables:
- Seamless Digital
Front Door: using Huma Workspace, GPs can set up a personalised
practice page, MyGP app (by Huma), or NHS app as the first
communication and engagement channel with patients, supporting the
NHS vision for Modern General Practice. Through these channels
patients can initiate contact and access care via a built-in triage
engine, ensuring the most proactive care in the shortest time,
enabling GPs to focus on more complex cases and care for twice as
many patients.
- Communication Suite:
gives clinicians the tools to manage patients remotely - full
messaging suite, video, scheduling, tight integration into the
patient record, automation and more.
- Proactive Engagement
& Campaigns: GP practices can communicate directly with
patients and run screening, education, and engagement campaigns,
driving proactive and personalised care. Bringing back the love to
what and how a health system delivers for their users.
- Increasing clinical
capacity by providing more than just technology: GP practices can
access Huma’s centralised GP and nurse workforce to supplement
their own teams, while also interacting with Huma Workspace to
jointly deliver the best care to patients, especially during times
when additional capacity is needed.
- Regulated digital
health applications for better disease management: Enabling GPs to
design and launch MHRA Class 2b-regulated applications across key
conditions such as diabetes, hypertension, respiratory diseases,
and CKD, empowering patients to self-manage and monitor their
conditions better together with their GP.
- Clinical Trials:
This also enables GPs to actively participate in research
programmes and potentially increase their practice’s research
revenue.
For ICBs, Community and Secondary Care, Huma Workspace
enables:
- Screening
Programmes: Secondary care facilities can launch screening programs
for a variety of diseases, ranging from cancer to cardiometabolic
conditions and beyond.
- Check in and triage
capability: for all Emergency Department attendances. Capturing
patient demographics and clinical history results in a priority
score that transforms the flow - identifying the sickest patients
within minutes of arrival and ensuring the waiting room remains
safe 24/7.
- Virtual ward
offering, remote patient monitoring and self-management tools:
Hospitals can rapidly launch MHRA, EUMDR Class 2b cleared
applications for diabetes, hypertension, CKD, respiratory, cardiac,
rare diseases, and many other conditions, helping patients manage
their health and share insights with clinical teams to drive
proactive management.
- Increasing clinical
capacity by providing more than just technology: Health systems can
access Huma centralised nurse support capacity or in hospital nurse
services to increase their clinical personnel. Interacting with
Huma Workspace, this added capacity can offer a digital first line
of care on their behalf.
Hurley Group First to Adopt Huma Workspace SolutionsThe
Hurley Group is one of the UK’s most innovative GP practice groups
and is among the first health systems to adopt the full suite of
Huma Workspace solutions. GP practices, NHS trusts and ICBs
are encouraged to register their interest and join the waiting list
for early access to the future of digital and AI-first care with
Huma. Together we can bring actionable data, AI capability and
service transformation to benefit patients.
Dame Clare Gerada, Partner at Hurley Group, commented:
“I’m proud to be part of this exciting initiative to help develop
the innovation needed for our future health. The recent Darzi
report has stressed the importance of transforming health care and
moving from analogue to digital. With the Hurley I envisage us
co-designing a range of frontline capabilities that could genuinely
transform how care is experienced by patients and delivered by our
teams.”
ENDS
About HumaHuma is a global healthcare AI company on a
mission to accelerate the adoption of digital solutions in care and
research. Huma’s technology powers over 4,500 hospitals and clinics
globally and has screened, triaged, and engaged over 50 million
individuals across 70+ countries. The company plays a pivotal role
in national healthcare projects across the US, UK, Germany, Greece,
and Saudi Arabia and collaborates with leading pharmaceutical
companies and CROs.
Huma’s solutions are live in more than 80 NHS Trusts and across
two-thirds of primary care practices. The Huma Cloud Platform is
built on a strong regulatory foundation, achieving FDA 510(k) Class
II, EU MDR Class IIb, Saudi FDA Class C, and India CDSCO Class C
clearances, making it a robust platform to launch healthcare
solutions quickly and safely.
About eConsulteConsult www.econsult.net is the UK's
leading digital triage platform in healthcare, used by over 1,800
NHS GP practices and a growing number of NHS Acute Trusts. In
General Practice it enables patients to consult with their
healthcare provider remotely, ensuring that they receive the care
they need promptly and to date has delivered 50m consultations in
this setting. The structured history collected from patients
ensures the right patient gets to the right clinician first time,
every time.
In hospitals the triage details are collected on kiosks in the
Emergency Department waiting room - ensuring all patients arriving
in this setting are booked in and triaged within 5 minutes of
arrival. This improves flow through the department, ensures safety
in the waiting room and delivers a return on investment for the
hospital Trust. Across 14 hospitals, 1 million patients have been
digitally triaged to date.
For further information please contact the Huma press office: Bilal Mahmood on b.mahmood@stockwoodstrategy.com or +44 (0) 771 400 7257