Baylor University Deploys Concord's SPECTRUM(R) Integrity(TM) Software
02 Mayo 2005 - 9:00AM
PR Newswire (US)
Baylor University Deploys Concord's SPECTRUM(R) Integrity(TM)
Software SPECTRUM(R) Solution Manages Wired and Wireless IT
Infrastructure Connecting 14,000 Students and More than 1,900
Faculty and Staff MARLBORO, Mass., May 2 /PRNewswire-FirstCall/ --
Concord Communications, Inc. (NASDAQ:CCRD) today announced that
Waco, Texas-based Baylor University has deployed SPECTRUM(R)
Integrity(TM) software to guarantee the availability and
reliability of its wired and wireless network and communications
infrastructure that connects 14,000 students and more than 1,900
faculty and staff. Baylor University -- which offers close to 150
baccalaureate degree programs and has nationally-ranked nursing,
law, engineering, and business school programs -- launched its
"Baylor 2012 Vision" in 2002 to define a 10- year roadmap to
scholarly, athletic, and student life excellence in parallel to
aggressive campus expansion. Baylor relies on the SPECTRUM(R)
software to ensure that its IT infrastructure -- the backbone
supporting these 2012 Vision initiatives -- performs without fail,
while rapidly and reliably scaling. "The SPECTRUM(R) solution does
a superb job 24x7 of helping us do our jobs faster, better, and
with fewer resources," Baylor's Director of IT and Networking
Services, Bob Harland, explained. "As we continue expanding our
2012 Vision initiatives, we're confident the SPECTRUM software will
scale with us every step of the way to provide seamless campus-wide
network, server, and communications mapping, measurement, and
management." The SPECTRUM-managed IP infrastructure supports
everything from wired and wireless Internet access and e-mail in
residence halls, classrooms and labs, to PeopleSoft(R) financial
applications in the university's operational offices, to the
"BlackBoard" web portal that faculty and students access to post
and view schedules, class notes, grades, and more. As Baylor
University continues migrating its vast resources of library
information online, the SPECTRUM software ensures that the 750
routers, switches, and wireless access points remain available and
reliable around-the-clock to support these high- bandwidth demands.
Network Services Manager, Scott Day, further explained, "When we
receive an alert from the SPECTRUM(R) Alarm Notification
Manager(TM) software, we know without a doubt that the problem is
real and immediate. We previously used a series of homegrown point
tools that often resulted in us chasing false symptoms rather than
addressing the root cause of the problem. The SPECTRUM software's
correlation and intelligence has improved our operations efficiency
immensely as we evolved from pinging to proactive notification and
problem resolution." Added Brandon Tomlinson, lead communications
technician: "The SPECTRUM OneClick(R) user interface provides a
comprehensive, at-a-glance view into our ever-changing IT
infrastructure. Our help desk can now communicate in real time to
end users and know when an issue is being resolved." He continued,
"Wireless adds another complicated layer to infrastructure
management, requiring ongoing authentication and security measures
for our mobile student population. The SPECTRUM software takes the
guesswork out of configuring and reconfiguring all these adds,
moves, and changes." In addition to pursuing excellence in all
facets of campus life and education with its 2012 Vision, Baylor
University is also moving towards distance learning as well as
fully integrating into the Internet2 consortium in the near future.
The network operations team will rely on the SPECTRUM solution to
ensure that these new initiatives will deliver the same available,
reliable IT connectivity. About Baylor University Chartered in 1845
by the Republic of Texas and affiliated with the Baptist General
Convention of Texas, Baylor is the oldest continuously operating
institution of higher learning in the state. While remaining true
to its heritage, Baylor has grown to nearly 14,000 students, and
its nationally recognized academic divisions provide 147
baccalaureate degree programs at the undergraduate level. The
University also offers 23 master's degrees with 71 programs of
study, one educational specialist and 20 doctoral degree programs
through the Graduate School, the juris doctor through the Law
School and the master of divinity, master of divinity/master of
music, social work or education dual degrees, and doctor of
ministry through George W. Truett Theological Seminary. The
735-acre campus is located on the banks of the Brazos River in
Waco, Texas, a metropolitan area of 200,000 people.
(http://www.baylor.edu/) About Concord Communications, Inc. Concord
Communications, Inc. (NASDAQ:CCRD) is a global provider of Business
Service Management (BSM) software that reduces IT downtime,
improves capacity planning, and optimizes service level management
-- thereby enabling customers to increase revenue and productivity.
Built on more than 100 technology patents, Concord's family of
world-class solutions addresses the needs of enterprise customers
across 17 vertical markets, managed service providers, and both
wireless and wireline telecommunications carriers. These solutions
enable organizations of all sizes to map IT services to business
needs, measure the actual end-user experience, and manage voice or
data applications, systems, and networks. More than 7,500 customers
worldwide use Concord's software, including 23 of the world's 24
largest service providers, 14 of the world's 20 largest banks, and
11 of the world's 20 largest insurance companies. Founded in 1986
and headquartered in Marlboro, Massachusetts, USA, Concord
maintains offices around the globe and can be found on the web at
http://www.concord.com/. Concord Communications, Inc., the Concord
logo, SPECTRUM, SPECTRUM OneClick, Integrity, and Alarm
Notification Manager are trademarks of Concord Communications, Inc.
All other trademarks are the property of their respective owners.
The information contained in this press release is applicable only
today and should thereafter be considered historical and will no
longer constitute the Company's current expectations. The Company
undertakes no obligation to update information contained in this
press release. DATASOURCE: Concord Communications, Inc. CONTACT:
Ann Kelly of Concord Communications, Inc., SPECTRUM Business Unit,
+1-603-334-2179, ; or Eric Snow of Concord Communications, Inc.,
+1-508-486-4508, Web site: http://www.concord.com/
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