Lawson CEO Opens CUE Noting Progress in Company's Journey to Transform Clients' Experience with Business Software
09 Mayo 2005 - 6:00AM
Business Wire
Coughlan Says Lawson's 'Manifesto for Change' is Saving Clients'
Time, Increasing the Value They Receive from Lawson Products and
Services Lawson Software (Nasdaq:LWSN) Chief Executive Officer Jay
Coughlan today tells thousands of the company's clients how Lawson
is building a leadership position in mid-market applications by
providing real business outcomes at the lowest total cost of
ownership. This is a direct result of Lawson's efforts to drive
change in the business software industry and offer a vastly
superior experience to Lawson clients. He is delivering his remarks
at Lawson's annual Conference and User Exchange (CUE), being held
in San Diego, May 9-11. "The future of business applications is
about much more than rearranging market share and making do with
fewer choices," says Coughlan. "There's an ocean of opportunities
in front of us to drive meaningful innovation that will deliver
real economic value for clients." In the spirit of innovation,
company Chairman and Founder Richard Lawson also introduces a new
breakthrough business application platform today that is expected
to dramatically boost software quality and adaptability. More than
three years in the making, Project Landmark will position Lawson
applications and Lawson clients for service-oriented architectures.
It focuses on the very source of application complexity: the
massive amounts of computer code that have brought business
software innovation and adaptability to a standstill. Announced at
CUE 2004, Lawson's "Manifesto for Change in Business Application
Software" is a 1,000-day journey to transform the business software
experience for Lawson clients. In the Manifesto's first 200 days,
Lawson achieved each of its transformation goals and increased
client satisfaction based on a recent survey conducted by TNS
Prognostics with 611 Lawson clients. "We've been working hard to
fulfill the promises set forth in our Manifesto, and we're proud
clients are seeing a difference early in the process," says
Coughlan. "Our Manifesto-driven initiatives are focused on our
clients and our prospects and their needs, whereas our competitors
continue to focus on themselves." Specifically, Lawson has
transformed its consulting services organization, completed a
three-year product and services roadmap, launched targeted
marketing campaigns to strengthen its position in its key vertical
markets and further demonstrated how its clients realize business
value from its applications and services. In the remaining 800
days, Coughlan says Lawson will continue to focus on initiatives
that boost client loyalty and deliver the products its clients
want, when they need them and at an average total cost of ownership
below that provided by competitive alternatives. About Lawson
Software Lawson Software provides business application software and
consulting services that put time on the side of services
organizations in the healthcare, retail, government and education,
banking and insurance and other markets. Lawson's software suites
include enterprise performance management, distribution,
financials, human resources, procurement, retail operations and
service process optimization. Headquartered in St. Paul, Minn.,
Lawson has offices and affiliates serving North and South America,
Europe, and Africa. Lawson Software and Lawson are registered
trademarks of Lawson Software, Inc. All rights reserved.
Forward-Looking Statements This press release contains
forward-looking statements that contain risks and uncertainties.
These forward-looking statements contain statements of intent,
belief or current expectations of Lawson Software, Inc., and its
management. Such forward-looking statements are not guarantees of
future results and involve risks and uncertainties that may cause
actual results to differ materially from the potential results
discussed in the forward-looking statements. The company is not
obligated to update forward-looking statements based on
circumstances or events that occur in the future. Risks and
uncertainties that may cause such differences include but are not
limited to: uncertainties in the software industry; global military
conflicts; terrorist attacks in the United States, and any future
events in response to these developments; changes in conditions in
the company's targeted service industries; increased competition
and other risk factors listed in the company's most recent
Quarterly Report on Form 10-Q filed with the Securities and
Exchange Commission and as included in other documents the company
files from time to time with the Commission.
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