DENVER, Jan. 23,
2024 /PRNewswire/ -- TTEC Holdings Inc.
(NASDAQ:TTEC), a leading global CX (customer experience) technology
and services innovator for AI-enabled CX with solutions from TTEC
Engage and TTEC Digital, today announced that TTEC Digital has been
recognized as the Cisco Partner Summit 2023 Collaboration
Partner of the Year for the U.S. West Region, highlighting its
innovation, leadership, and best practices as a Cisco partner.
"We are proud to be recognized by Cisco for our strong sales
results. Together, we successfully combine our CX expertise and
operational dexterity with Cisco's contact center capabilities to
help clients exceed their CX goals," said Dave Seybold, CEO of TTEC Digital. "This award
acknowledges TTEC Digital's expertise in Cisco technologies as well
as our commitment to strengthening the customer experience at the
point of conversation."
Recipients of Cisco Partner Summit Awards are top-performing
partners that have introduced innovative processes, seized new
opportunities, and adopted sales approaches that achieve
substantial business outcomes for customers. The awards recognize
partners for their achievements within specific technology
categories and markets across the world. Award recipients are
selected by a group of executives representing Cisco's Global and
Regional Partner Sales Organizations.
"We were the first partner to take Cisco Contact Center to the
cloud and, throughout our more than 20-year partnership, we have
demonstrated an unparalleled ability to help clients bridge the gap
between customer expectations and CX delivery," said John Wolf, global Cisco lead at TTEC Digital.
"With more than 400 employees dedicated to serving our Cisco
clients, we have exceptional proficiency in helping clients with
their digital transformation."
TTEC Digital has previously earned Cisco Partner of the Year
recognition five times and holds more than a dozen Cisco partner
specializations. TTEC Digital is a global leader in delivering
customer experience technology services and consulting at the
intersection of the contact center, CRM, and AI.
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is a
leading global CX (customer experience) technology and services
innovator for AI-enabled digital CX solutions. The Company delivers
leading CX technology and operational CX orchestration at scale
through its proprietary cloud-based CXaaS (Customer Experience as a
Service) platform. Serving iconic and disruptive brands, TTEC's
outcome-based solutions span the entire enterprise, touch every
virtual interaction channel, and improve each step of the customer
journey. Leveraging next-gen digital and cognitive technology, the
Company's Digital business designs, builds, and operates
omnichannel contact center technology, conversational messaging,
CRM, automation (AI / ML and RPA), and analytics solutions. The
Company's Engage business delivers digital customer engagement,
customer acquisition and growth, content moderation,
fraud prevention, and data annotation solutions.
Founded in 1982, the Company's singular obsession with CX
excellence has earned it leading client NPS scores across the
globe. The Company's 64,400 employees operate on six continents and
bring technology and humanity together to deliver happy customers
and differentiated business results. To learn more visit us at
https://www.ttec.com.
Contact:
Marji
Chimes
marji.chimes@ttec.com
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SOURCE TTEC Holdings, Inc.