New Report Highlights Critical Gap Between Employees and Executives Around Generative AI Leadership Readiness
27 Marzo 2024 - 9:00AM
Business Wire
Udemy announces new research and cohort
learning program to help executives lead through the GenAI
transformation
Udemy (Nasdaq: UDMY), a leading online skills marketplace and
learning platform, today announced a new research report, The GenAI
Transformation: Perspectives on Leadership, which revealed that
while employees believe their management teams will be critical to
the success of their generative AI (GenAI) initiatives, many are
questioning whether their leaders are ready to guide them through
this transformational shift.
The January 2024 study, which surveyed more than 2,500 employees
and business leaders at companies across all sizes and industries
globally, found that while nearly all respondents (88%)
agreed that effective leadership would be critical to the success
of their organization’s GenAI initiatives, only 55% felt
confident in their management team’s ability to seize the
opportunities and mitigate the risks brought on by GenAI.
Leaders are falling short of employee expectations on GenAI
initiatives
When pressed about their leadership team’s GenAI readiness,
including their approach to risk mitigation and overall
communication, employees consistently gave low ratings to their
executives. In fact, only:
- 48% of employees believe their executives are ready to
successfully lead GenAI initiatives;
- 44% of employees are confident in their leadership
team’s ability to mitigate the risks associated with GenAI;
and
- 42% of employees believe their management team is
communicating effectively about their GenAI strategies and
initiatives.
One of the main factors contributing to this lack of employee
confidence is that many executives are still familiarizing
themselves with the technology so they can understand and
communicate the positive, practical implications that GenAI may
have on their organization.
The study also uncovered differences in employee sentiment by
sector. As early adopters of GenAI, employees across the
technology, professional services, and financial services sectors
consistently rate their leadership team’s readiness, communication,
and management of GenAI more positively. In contrast, employees in
sectors positioned for the highest levels of transformation and
automation, like retail, manufacturing and non-profit, remained
more apprehensive about the future.
“Effective leadership is crucial for companies to navigate
transformation and thrive in a changing landscape,” said Greg
Brown, President and CEO at Udemy. “Our research highlights a
critical skills gap in leadership, emphasizing the urgent need for
developing leaders with skills such as communication and change
management, to help their teams navigate this seismic shift.”
How leaders can close the GenAI skills gap and inspire
confidence
Through Udemy Business Leadership Academy, management teams can
access a new cohort learning program, Leading GenAI Innovation, to
help them effectively usher their organization into the next
digital revolution.
As part of this programming, there are three critical GenAI
imperatives that Udemy can help leadership teams address:
- Becoming familiar with the technology. It’s not enough
to simply read about GenAI. Leaders must actually spend time
immersing themselves in the technology to understand how to best
adapt it for their organization. Within the first 20 minutes of the
Udemy course, leaders are dropped into a collaborative testing
environment with access to a GenAI chatbot, so they can safely
explore all the capabilities of this new technology.
- Learning how to nurture and manage this innovation. Once
leaders have a deep understanding of GenAI, they need to clearly
define their strategy and create a set of company-wide policies and
practices to both mitigate risk and encourage innovation. During
the course, Udemy helps to facilitate this discussion through
immersive, cohort-based learning experiences to generate actionable
ideas among leaders.
- Driving and inspiring change throughout the
organization. When it comes to fully integrating GenAI within
an organization, clear and constant communication is key.
Throughout the program, Udemy helps leaders develop their core
GenAI messages so they can provide employees with reassurance,
confidence, and ultimately, excitement about the future of the
organization and their role within it.
“GenAI represents a massive opportunity for organizations
globally, but to lead through this change effectively, executives
must lean in and also become students of this new technology,” said
Nathan Blain, General Manager of Udemy Business Leadership Academy.
“Today, too many leaders don’t know where to start. Without a
roadmap to guide their teams through change and the skills to do so
effectively, organizations will struggle to unlock the tremendous
economic potential that GenAI offers. It’s why Udemy developed this
new program––to help create an easy and actionable way for
executives to clearly define and implement their GenAI strategies
with confidence.”
To read the full report and learn more about the new Udemy
Business Leadership Academy GenAI course offering, visit:
www.business.udemy.com.
About Udemy
Udemy (Nasdaq: UDMY) transforms lives through learning by
providing flexible and effective skills development and validation.
Through the Udemy Intelligent Skills Platform and its community of
instructors, millions of learners gain expertise in a wide range of
technical and professional skills – from generative AI to
leadership. The Udemy marketplace provides learners with thousands
of up-to-date courses in dozens of languages, offering a variety of
solutions to achieve their goals. Udemy Business empowers
enterprises to offer on-demand learning for all employees,
immersive learning for tech teams, and cohort learning for leaders.
Udemy Business customers include FenderⓇ, Glassdoor, ON24, The
World Bank, and Volkswagen. Udemy is headquartered in San Francisco
with hubs in Ankara and Istanbul, Türkiye; Denver, USA; Dublin,
Ireland; Gurugram, India; and Melbourne, Australia.
Methodology
The GenAI Transformation: Perspectives on Leadership measured
employee sentiment around the unfolding GenAI revolution and the
level of confidence they have in their leadership teams to help
them navigate this seismic technological shift. The online study,
which was conducted by Udemy in January 2024, surveyed more than
2,500 professionals globally, spanning all industries, company
sizes, and levels of seniority.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240327653781/en/
Media Contact Ellen D. Kiehl Director, Corporate
Communications press@udemy.com
Investor Contact Dennis Walsh Vice President, Investor
Relations dennis.walsh@udemy.com
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