Innovations at TechEd 2024 Showcase SAP's Vast
Collection of Business AI Game-Changers, from Collaborative Agents
to Knowledge Graph Capabilities and Generative AI Developer
Features in SAP Build
WALLDORF, Germany, Oct. 8, 2024
/PRNewswire/ -- SAP SE (NYSE: SAP) today unveiled groundbreaking AI
innovations across a technology foundation that drives 87% of
global commerce, putting its generative AI copilot Joule at the
center of a new way of doing business. At its annual SAP TechEd
conference, SAP announced powerful new capabilities that complement
and extend Joule, including collaborative AI agents imbued with
custom skills to complete complex cross-disciplinary tasks. Other
innovations include the SAP Knowledge Graph, a next-generation
solution poised to help developers unlock the full value of SAP
data by connecting it with rich business context, and new tools to
ensure developers can continue driving Business AI innovation.
"SAP's innovation drives real business outcomes, and today's
advancements help customers harness the power of AI, data and new
development solutions to catalyze growth," said Muhammad Alam, member of the Executive Board of
SAP SE, SAP Product Engineering. "Drawing on SAP's unmatched
business and technology expertise, the AI innovations we're
announcing at TechEd forge a new human-AI partnership to transform
the landscape of modern business."
Supercharging Joule
On the eve of its first birthday, Joule marks a watershed in how
business gets done. SAP introduces collaborative AI agents to a
copilot that truly speaks the language of business, expands Joule's
capabilities to support 80% of SAP's most-used business tasks and
embeds Joule more deeply within the company's portfolio.
Collaborative multi-agent systems deploy specialized AI agents
to tackle specific tasks and enable them to collaborate on
intricate business workflows, adapting their strategies to meet
shared objectives. SAP is infusing Joule with multiple
collaborative AI agents that will combine their unique expertise
across business functions to collaboratively accomplish complex
workflows. These AI agents enhance productivity by breaking down
silos and freeing workers to concentrate on areas where human
ingenuity thrives.
Two use cases debuted at TechEd showcase the agents'
transformative power:
- A dispute management use case employs autonomous AI agents to
analyze and resolve dispute resolution scenarios including
incorrect and missing invoices, unapplied credits and denied or
duplicate payments.
- A financial accounting use case employs autonomous AI agents to
streamline key financial processes by automating bill payments,
invoice processing, and ledger updates while quickly addressing
inconsistencies or errors.
Harnessing the Power of Data
SAP's AI innovations also draw on the company's unmatched
business data expertise. The new SAP Knowledge Graph solution,
accessible through SAP Datasphere and Joule in Q1 2025, will
give users a deeper layer of business understanding by seamlessly
mapping relationships and context across SAP's vast data landscape,
empowering organizations to make better decisions with their data.
By offering ready-to-use relationships between business entities
like purchase orders, invoices, and customers, the solution can
significantly reduce the complexity of manual data modeling. SAP
Knowledge Graph grounds AI in SAP-specific business semantics,
which reduces the risk of inaccurate or irrelevant results and
makes it easier for organizations to build intelligent applications
and leverage generative AI more effectively.
Empowering Developers
SAP also launched a swathe of innovations for developers to
continue driving Business AI innovation. New generative AI
developer capabilities such as code explanation and documentation
search in SAP Build, the company's platform for extending its
solutions, will reduce development time for Java and JavaScript
developers. SAP Build is also adding an Extensibility Wizard
feature that will let developers access SAP Build directly from SAP
S/4HANA Cloud Public Edition, simplifying the extension process.
Meanwhile, ABAP developers and fusion teams will get seamless
access to ABAP Cloud development tools from SAP Build.
Finally, SAP announced that it has already fulfilled its pledge
to upskill 2 million people worldwide by 2025. Through its learning
opportunities, the company has lowered the world's digital skills
gap through role-based certifications, free training materials,
hands-on opportunities for developers, and more. SAP continues to
expand its growing portfolio of AI-related learning opportunities,
including courses on generative AI, AI ethics, and SAP's advanced
AI tools and platforms.
Visit the SAP News Center. Follow SAP at @SAPNews.
About SAP
As a global leader in enterprise applications and business AI,
SAP (NYSE: SAP) stands at the nexus of business and
technology. For over 50 years, organizations have trusted
SAP to bring out their best by uniting
business-critical operations spanning finance, procurement,
HR, supply chain, and customer experience. For more information,
visit www.sap.com.
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